# Page 24 | APS Payroll Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 24 - Is APS Payroll the right Payroll solution for you? Explore 600 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/99369/Payroll-Solution/reviews

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APS Payroll

4.6 (600)

[View alternatives](https://www.capterra.com/p/99369/Payroll-Solution/alternatives/)

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Last updated March 13th, 2026

# Page 24 - Reviews of APS Payroll

## Showing most helpful reviews

Showing 576-600 of 600 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

SB

Sharyl B.  
  
  
Used the software for:

### "Great payroll company"

October 24, 2016

5.0

All has gone very smoothly. I can depend on the system to keep books and records straight. Thank you!

Review Source

Response from APS Payroll

October 24, 2016

We appreciate your feedback Sharyl! We are thankful for your continued relationship with APS!

SS

Sonya S.  
Accounts Manager  
Facilities Services  
Used the software for: Less than 6 months

### "Everyone I have worked with during the initial setup and training has been absolutely terrific!"

September 19, 2017

5.0

More features than our last payroll company and great customer service!

Pros

The support team. They all made themselves available to me very quickly and responded with answers and solutions to any issues I had.

Review Source

Response from APS Payroll

September 20, 2017

We appreciate your positive review Sonya! Thank you for being a valued customer and we hope you continue to have a great experience with APS!

DB

Denna B.  
  
  
Used the software for:

### "APS is the only way to process payroll"

March 12, 2014

4.5

Pros

The system is user-friendly and easy to understand.

Cons

I don't like that on some days, I have to constantly refresh the system as it locks up.

Review Source

SD

Sandy D.  
  
Management Consulting  
Used the software for:

### "Awesome and helpful"

December 1, 2014

5.0

Pros

I like the friendly and helpful staff. Any time I call, they help me right away.

Cons

I haven't found anything about this company to dislike.

Review Source

MF

MEGAN F.  
OFFICE MANAGER  
Retail  
Used the software for: Less than 6 months

### "BEST COMPANY BY FAR"

October 21, 2016

5.0

I ALWAYS RECEIVED PROMPT AND EXCELLENT SERVICE. IT WAS A GREAT COMPANY TO WORK WITH! CHRISTINE WAS THE BEST WORKER TO WORK WITH. ACTUALLY EVERYONE I DEALT WITH WAS AWESOME TO WORK WITH.

Pros

EASE OF EUNICE

Cons

NOTHING THAT I FOUND

Review Source

Response from APS Payroll

October 25, 2016

We appreciate your positive review Megan! Thank you for being a valued customer and we hope you continue to have a great experience with APS!

BM

Bill M.  
  
Medical Practice  
Used the software for:

### "APS makes my job much easier."

March 13, 2014

4.5

Pros

Easy to use, very thorough, and excellent support.

Cons

Recent upgrade created slower response time. Time approval is takes longer.

Review Source

LH

Laura H.  
Aquatics Director  
  
Used the software for: Less than 6 months

### "Top Notch!"

October 26, 2016

5.0

We have been completely thrilled with the training, installation, and customer service. The program is very user friendly and easy to move around.

Pros

It does exactly what we need it to do. It is logical and easy.

Cons

haven't found any cons yet!

Review Source

Response from APS Payroll

October 27, 2016

We appreciate your positive review Laura! Thank you for being a valued customer and we hope you continue to have a great experience with APS!

MR

Melvin R.  
  
  
Used the software for:

### "APS is a great product for any company to use! "

December 11, 2014

5.0

Pros

I love that the product is very user-friendly and easy to use.

Cons

There's nothing that I really dislike about the product.

Review Source

CB

CHIQUIT B.  
  
  
Used the software for:

### "PLEASED WITH THEIR SUPPORT"

October 12, 2016

3.0

THE ONLY PROBLEM WE HAVE IS LOTS OF TIME WHEN THE EMPLOYEES TRY TO CLOCK IN IT JUST KEEPS SPINNING LIKE IT GETS STUCK. OTHER THAN THAT WE ARE VERY PLEASED.

Review Source

JW

Jane W.  
  
  
Used the software for:

### "Value and Simplicity"

November 2, 2016

3.0

APS keeps the application very clean and easy to navigate from changing information to looking at your benefits. Simple and clean!

Review Source

MD

Michelle D.  
  
  
Used the software for:

### "Time clock needs improvement "

November 14, 2016

3.0

Mobile interface has a few glitches. You can't stay logged in or it locks up. Saving to home screen also locks up the program.

Review Source

wW

willie W.  
  
  
Used the software for:

### "Willie White 25687"

October 30, 2016

2.0

Awesome customer service the website could be better it's to hard to navigate it's to confusing and has to be refreshed to much

Review Source

ML

Michael L.  
President  
Facilities Services  
Used the software for: Less than 6 months

### "Goodbye ADP, hello APS!"

November 1, 2016

5.0

Excellent onboarding & customer service, walked us through the transition, we love it so far! The account reps. have been very easy to deal with and very responsive.

Review Source

Response from APS Payroll

November 2, 2016

We appreciate your positive feedback Michael! We are so happy you switched to APS. We love putting our customers first and providing the best support possible!

JL

Jeffery L.  
  
  
Used the software for:

### "Personal review "

October 11, 2016

2.0

The product wasn't too bad. The ease of use wasn't too bad. I didn't get to exsperance the customer service functionality.

Review Source

KW

Keith W.  
  
  
Used the software for:

### "APS experience"

October 21, 2016

4.0

Worked with APS for several years. Prices went up significantly without increase in service, so the relationship ended.

Review Source

ME

Melody E.  
  
  
Used the software for:

### "Easy to use"

November 2, 2016

3.0

The application and the web version are both easy to use and easy to access from my phone. Thanks for a great product.

Review Source

JS

Julie S.  
Accounting Clerk  
  
Used the software for: Less than 6 months

### "Used for 4 months"

June 18, 2015

4.5

Pros

The ability to use the data and build specific reports.

Cons

A few things are a little difficult to use but not many. Examples - pay raises that fall in the middle of the pay cycle, adding new pay accounts (just need to remember to add the department groups) and importing to QuickBooks.

Review Source

CC

Chris C.  
Lead Recruiter  
Staffing and Recruiting  
Used the software for: Less than 6 months

### "Good product"

May 10, 2018

4.0

Pros

Customer service at APS is really eager to help when needed. Communication is great. Easy to use and good value

Cons

Some functions do not work as smoothly as advertised. I can create reports but customizing them is still a learning process.

Review Source

DS

Daniel S.  
Partner  
Restaurants  
Used the software for: Less than 6 months

### "Customer Support"

October 28, 2016

5.0

The onboarding and sales was first class. Training average and the ongoing week to support is below average.

Pros

Freatures

Cons

Ease and support to use

Review Source

Response from APS Payroll

November 15, 2016

We appreciate your positive review Daniel! Thank you for being a valued customer and we hope you continue to have a great experience with APS!

RS

Robert S.  
Facility manager  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Ease of Use for Payroll"

November 25, 2018

3.0

Pros

I just enter the info & the software computes everything for me.

Cons

I liked everything, no issues at all will this software.

Review Source

Response from APS Payroll

December 3, 2018

We appreciate your positive review Robert! We're glad to hear you're happy with the intuitive design of our platform. We hope you continue to have a great experience with APS!

JM

Jennifer M.  
Director of Finance and Administration  
Electrical/Electronic Manufacturing  
Used the software for: Less than 6 months

### "Payroll"

May 16, 2017

5.0

Great option. more user-friendly than ADP or Paychex in my experience. Very easy to set up new employees.

Pros

Very easy to use and great customer support when I have questions. They got us set up very quickly and made our timeline work.

Review Source

HM

Holly M.  
Director of Operations  
Management Consulting  
Used the software for: Less than 6 months

### "Great product for combining time card management and payroll"

June 23, 2015

4.5

Pros

The conversion process was seamless and we were under a time crunch. APS staff are very helpful; any questions were answered quickly and completely.

Cons

Nothing! From the conversion to day-to-day use it has been great.

Review Source

LF

Lyric F.  
Payroll Manager  
Real Estate  
Used the software for: Less than 6 months

### "Smooth Website"

June 23, 2015

5.0

Pros

I love how the website is easy to navigate through. Everything is very simple to understand. Each category is easily labeled.

Cons

I always have liked this product, I have nothing negative to say!

Review Source

SV

Stephen V.  
AGM  
Restaurants  
Used the software for: I used a free trial

### "Great software "

November 15, 2019

5.0

Pros

It’s great. I would recommend this to other colleagues in the industry.

Cons

None. This software has worked very well for our company.

Review Source

Response from APS Payroll

November 15, 2019

We appreciate your positive review, Stephen! We're glad to hear our unified platform has made processing payroll a breeze. Thank you for being a valued customer and we hope you continue to have a great experience with APS!

SP

Stephanie P.  
Benefit Consultant  
Insurance  
Used the software for: Less than 6 months

### "new broker experience"

October 21, 2016

4.0

There seems to be some redundancy between entering payroll and the benefit elections. I believe these are use for a safe guard but it would be nice if the employer was allowed to option to bypass or override this feature.

Review Source

Response from APS Payroll

October 25, 2016

We appreciate your positive review Stephanie! Thank you for being a valued customer with APS!

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