# Page 13 | APS Payroll Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 13 - Is APS Payroll the right Payroll solution for you? Explore 600 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/99369/Payroll-Solution/reviews --- APS Payroll 4.6 (600) [View alternatives](https://www.capterra.com/p/99369/Payroll-Solution/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 13 - Reviews of APS Payroll ## Showing most helpful reviews Showing 301-325 of 600 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use BT Briza T. Office Manager Non-Profit Organization Management Used the software for: 2+ years ### "Nice!" February 12, 2019 5.0 Pros Easy to use, Easy to view and access. .. Cons Nothing to not like about APS Payroll ... Review Source Response from APS Payroll February 25, 2019 We appreciate your positive review Briza! We're glad to hear you're happy with the intuitive design of our platform. Thank you for being a valued customer and we hope you continue to have a great experience with APS! JD Jessica D. HR Wholesale Used the software for: 2+ years ### "Customer Friendly" October 21, 2016 5.0 APS is very easy to use and the customer service is very helpful when needed. I would recommend APS to anyone. Pros Customer friendly Review Source Response from APS Payroll October 25, 2016 We appreciate your positive feedback Jessica! We are so happy you have been with APS for so many years. We love putting our customers first and providing the best support possible! AB Anna B. HR Director Legal Services Used the software for: 1-2 years ### "Review" May 17, 2019 4.0 Customer service is great, could be better at letting the user be able to customize fields. Pros Connections between PTO, Benefits and time sheets Cons The lack of building out the benefits tab so we can;t link deductibles to payroll Review Source JS Julie S. Accounts Payable Clerk Automotive Used the software for: 1-2 years ### "2016 APS Review" October 11, 2016 5.0 We switched from QuickBooks to APS over a year ago and love it. Easy to use and the customer service is great! We have had a few problems and they were corrected with a simple phone call or email. Pros Being able to run reports I create and add specific things to each employee. Cons It can always be less expensive. Review Source Response from APS Payroll October 12, 2016 We appreciate your feedback Julie! We are thankful for your continued relationship with APS. We love putting our customers first to help you reach your company goals! JJ Joyce J. Human Resources Machinery Used the software for: Less than 6 months ### "Customer Support Is Awesome!" May 9, 2019 4.0 I was skeptical but can truly say I am very pleased and can recommend. Pros I am surprised by how robust and feature rich the software is. I continue to be pleasantly surprised at how much can be accomplished and the easy access to analytics. If I can't figure out how to do something on my own, customer help/support is responsive and understanding. Cons To date, I do not have a negative. We are still putting data into the program and can not report having a bad experience yet. Review Source Response from APS Payroll May 10, 2019 We appreciate your positive review, Joyce! We're glad to hear you're happy with the intuitive design of our platform and our top-rated support team is providing the timely and responsive attention you deserve. Thank you for being a valued customer and we hope you continue to have a great experience with APS! LP Lisa P. Accounting Specialist Used the software for: 2+ years ### "Great product. Great support" November 20, 2017 5.0 Pros The website is super user friendly and the support staff is professional and knowledgeable. The support team always answer your questions in a fast manner. Cons I wish the canned reports could be edited to add or delete information so that you didn't have to create a report from scratch to get the exact information that you need. Review Source Response from APS Payroll December 15, 2017 We appreciate your positive review, Lisa! We're glad to hear you have been able to easily navigate and use the website and are pleased with the customer service. We'll make sure to pass along your constructive feedback. Thank you for being a valued customer and we hope you continue to have a great experience with APS! MT Mallory T. Director of Instruction Education Management Used the software for: 6-12 months ### "APS for Staff of 140" November 22, 2017 4.0 Data retention and connectivity between our payroll and accounting systems. Pros \- ease of use - uses staff photos -customizable data fields -archived report types for repeated data needs Cons We use the evaluation section quarterly. Evaluation tool is difficult to use, entering data and changing the format of the evaluation. Review Source Response from APS Payroll December 15, 2017 We appreciate your positive review, Mallory! We're glad to hear you enjoy the customization of data fields and ability to archive reports. We'll make sure to pass along your constructive feedback. Thank you for being a valued customer and we hope you continue to have a great experience with APS! LL Lauri L. COO Real Estate Used the software for: 1-2 years ### "Great Customer Service and Problem Solving" November 10, 2018 4.0 We have had a very good experience with APS. Pros I like that there are people to help, our account rep is amazing and she helps anytime I have a question or forwards it to someone that can help me. Cons I think it could have less manual entry items and more auto fill, where you can set something up on one level and it will auto fill on other levels of the program, specifically with deductions. Review Source MC Morgan C. District Manager Health, Wellness and Fitness Used the software for: 2+ years ### "Great program " May 17, 2019 5.0 Pros I love how we have easy access to reactive employees and how easy it is to contact customer support. They are so helpful. Cons There isn’t anything that I can think of that i don’t like Review Source Response from APS Payroll June 20, 2019 We appreciate your positive review, Morgan! We're glad to hear our top-rated support team is providing the timely and responsive attention you deserve. Thank you for being a valued customer and we hope you continue to have a great experience with APS! EH Emily H. HR Manager Hospitality Used the software for: 1-2 years ### "Great for a Dept. of one" October 21, 2016 4.0 When you are doing HR on your own, you feel like you have a whole team behind you. Customer service can't be beat. They are responsive and caring. Perfect for a department of one. Pros The clean interface. I love the charts and how the reports are run. Cons I would love a comp data resources. Review Source Response from APS Payroll October 25, 2016 We appreciate your feedback Emily! We are thankful for your continued relationship with APS. We love putting our customers first to help you reach your company goals! RN Ramah N. Insurance Agent Food & Beverages Used the software for: 2+ years ### "Benefits Administration User" November 9, 2018 4.0 Pros I love giving employees access to online enrollment and access to benefit information. The online document storage is perfect for our needs. No more digging through storage boxes looking for an old enrollment form! Cons I wish the benefit admin system and the payroll system were tied together. Instead we have to enter the same information on both sides of the platform. Review Source VR Verified Reviewer Branch Manager Construction Used the software for: 6-12 months ### "Great Service To Manage Employee Time" May 17, 2019 5.0 Pros I like the ease of changing employees times and adjusting time cards. Super fast and super easy. Cons The interface is good but could be a bit cleaner/sleeker. Review Source Response from APS Payroll June 20, 2019 We appreciate your positive review! We're glad to hear our unified platform has made processing payroll a breeze. Thank you for being a valued customer and we hope you continue to have a great experience with APS! RS Rebecca S. president Online Media Used the software for: 6-12 months ### "RELIABLE" November 14, 2019 5.0 I'm very happy with it. Pros Moving over from a different payroll company that kept messing up my withholding, requiring multiple calls over months to fix it, I enjoy the lack of drama that comes with APS software. Cons I guess it could be a bit cheaper, but it's not grossly expensive. Reason for choosing APS Payroll A friend who did payroll for a large local business was retiring and looking for a payroll company to replace herself with. After much research, she chose APS and recommended it to me too. I am perfectly happy with it. Switched from [RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/) ADP kept messing up my withholding and were terrible about getting it fixed. Review Source Response from APS Payroll November 15, 2019 We appreciate your positive review, Rebecca! We're glad to hear you're happy with the intuitive design of our platform and our system has reduced your errors. Thank you for being a valued customer and we hope you continue to have a great experience with APS! PW Paulett W. CEO Used the software for: 2+ years ### "Our experience with your company has been very pleasant. Your customer support team is top notch." November 28, 2017 5.0 Error free payroll processing. Pros The software is user friendly. Retrieving documents such as W2s & tax documents can be retrieved easily. It is a big deal for us to be able to access historical data. Cons We are not able to delete or make change to a payroll batch which can be somewhat an inconvenience. Review Source Response from APS Payroll December 15, 2017 We appreciate your positive review, Paulett! We're glad to hear you have been able to easily access your past documents and have enjoyed your customer support team. We'll make sure to pass along your constructive feedback. Thank you for being a valued customer and we hope you continue to have a great experience with APS! JG Jaime G. CFO Management Consulting Used the software for: 1-2 years ### "Breath of Fresh Air for MAC Users!" June 25, 2015 4.5 Pros The software works on the Safari platform so I don't have to download other browsers. Although not completely intuitive, the software is easy to use and the customer service is excellent. I love how they assign one service rep for consistency but others are always available to help you if needed. I have used Automatic Data Processing (ADP) and Paychex, and hands down this is the best software we have found to manage our payroll. I would highly recommend this company to anyone. Cons Some of the features are not as adaptable to our needs as we would like, and some of the reporting capabilities are not intuitive, but again the customer service is far superior to that of any other company so it has really been a non-issue. Review Source BM Barbara M. Office manager Used the software for: 2+ years ### "Great Payroll Service" October 21, 2016 5.0 I love APS!! Before we started using APS I did all the payroll. Because we did not have a payroll program on our computer I had to keep all records by hand. That meant keeping up with each persons payroll individually and doing all the quarterly reporting by hand. It does not sound like much but it was a very detailed thing to do. Now APS has taken it over and is doing all that for me! There are not enough words to say how much I appreciate them. Thank You!! Barbara Pros Everything Cons Nothing to not like Review Source Response from APS Payroll October 25, 2016 We appreciate your feedback Barbara! We are thankful for your continued relationship with APS. We love putting our customers first to help you reach your company goals! OF Orlando F. President Insurance Used the software for: 1-2 years ### "Payroll service we use" May 9, 2019 4.0 Good service Pros Ease of use, our bookeeper chose the software as she had worked with it before Cons One-offs always require support, slows down our process Review Source Response from APS Payroll May 10, 2019 We appreciate your positive review, Orlando! We're glad to hear you're happy with the intuitive design of our platform and our top-rated support team is providing the timely and responsive attention you deserve. We would like you to know that we have passed your feedback on to our development team as it is our goal to provide excellent service. Thank you for being a valued customer and we hope you continue to have a great experience with APS! KS KARLA S. PAYROLL ADMINISTRATOR Retail Used the software for: 1-2 years ### "EASE OF USE " November 15, 2019 5.0 APS HAS FREED UP TIME AT MY DESK FOR OTHER PROJECTS AND TAKEN REPORTING REQUIREMENTS OFF MY HANDS Pros THE EASE OF IMPORTING THE TIMECLOCK INTO PAYROLL AND THE PAYROLL REPORTING INCLUDED FOR QUARTERLY AND YEAR END REQUIREMENTS Cons THE COST OF SUPPLEMENTAL CHECKS AND THE TIME REQUIRED FOR DIRECT DEPOSIT Review Source Response from APS Payroll November 19, 2019 We appreciate your positive review, Karla! We're glad to hear our unified platform has made processing payroll a breeze. We'll make sure to pass along your constructive feedback. Thank you for being a valued customer and we hope you continue to have a great experience with APS! MW Mark W. President Staffing and Recruiting Used the software for: 6-12 months ### "APS ROCKS!!!!" October 28, 2016 5.0 I was worried about moving to a payroll system, but with 204 employees in Colorado & 36 in Arizona I had to expand and continue growing the business. I LOVE Working with them! They have made my life AMAZING!! More time to build. Easy Access. AMAZING Support. Connie has been a Gem for my Company Diamond Standard Events. Thanks APS Pros Easy access, time keeping makes my life awesome!!! Cons That I dont have anyone else to input data, LOL Review Source Response from APS Payroll October 28, 2016 We appreciate your positive review Mark! Thank you for being a valued customer and we hope you continue to have a great experience with APS! Glad you gave us a try! BV Barbara V. Director of Operations Hospitality Used the software for: 1-2 years ### "Payroll with ease" September 29, 2019 5.0 Fast and easy, time saver. Great functionality for human resources. Pros Easy payroll. We love APS Payroll, everything needed all in one place. So easy to use and there are many Human Resource options. Cons Great product! Nothing we have found that we don't like. We will continue to utilize APS Payroll. Recommended. Review Source Response from APS Payroll October 1, 2019 We appreciate your positive review, Barbara! We're glad to hear our unified platform has made human resources and payroll processing a breeze. Thank you for being a valued customer and we hope you continue to have a great experience with APS! RT Rachel T. President Defense & Space Used the software for: 2+ years ### "Excellent Payroll Solution!" November 12, 2018 4.0 APS has been a blessing. I was trying to do this all on my own. They have saved me hours of time doing our tax payments, W-2's and calculating time cards. Pros I like the ease of completing payroll quickly. Cons Setting up the rules for automatic things like vacation, time clock, etc. Review Source Response from APS Payroll November 20, 2018 We appreciate your positive review, Rachel! We're glad to hear our unified platform has made processing payroll a breeze. We would like you to know that we have passed your feedback on to our development team as it is our goal to provide excellent service. Thank you for being a valued customer and we hope you continue to have a great experience with APS! RP Rahul P. Owner Hospitality Used the software for: 1-2 years ### "Great Platform for Small Business" August 17, 2018 4.0 I have been using APS since early 2017 and it has improved my company's payroll processing and reduced the time we spend doing it. Pros Easy to use and cloud-based so accessible on the go. The support team does a great job with any issues. Cons The applicant tracking system needs an overhaul. It is very cumbersome to use and more trouble than its worth. Review Source CP Claudia P. Office manager Construction Used the software for: 2+ years ### "Aps payroll review " February 25, 2019 5.0 Pros It’s very easy to use and people are always Available to help. Cons They are not based in CA so the business hours are different. Review Source Response from APS Payroll March 5, 2019 We appreciate your positive review, Claudia! We're glad to hear our top-rated support team is providing the timely and responsive attention you deserve. Thank you for being a valued customer and we hope you continue to have a great experience with APS! AH AUSTIN H. ACCOUNTANT Medical Practice Used the software for: 6-12 months ### "APS Rocks!" December 12, 2018 5.0 Pros We really like how the payroll processing links directly to our time-keeping software. It makes for really easy integration. Cons I feel like the custom reporting could be a little bit easier to navigate. Review Source Response from APS Payroll January 2, 2019 We appreciate your positive review, Austin! We're glad to hear you're happy with the intuitive design of our platform. We would like you to know that we have passed your feedback on to our development team as it is our goal to provide excellent service. Thank you for being a valued customer and we hope you continue to have a great experience with APS! JH Jane H. Office Manager Used the software for: 1-2 years ### "We have used this for a little over a year and everyone is getting used to submitting hours online" November 20, 2017 4.0 Pros It is mostly easy for employees to see how to enter and submit their hours. We do a payroll 2 times a month. Customer support has been good. Cons When trying to do something a little different or pull reports that are not regular, its hard to find where to go to accomplish that. Often when I get the path, I think " O I never would have tried that spot". so......reports could be more user friendly and more specific to what you actually do in that place. Review Source Response from APS Payroll December 15, 2017 We appreciate your positive review, Jane! We're glad to hear your employees have been able to easily submit their hours and you've enjoyed the customer support. We'll make sure to pass along your constructive feedback. Thank you for being a valued customer and we hope you continue to have a great experience with APS! Similar Products Featured