Who Uses This Software?

- Nonprofits - Associations & Organizations - Political Candidates - Political Action Committees (PACs) - Faith-Based Organizations - Public Broadcasting Stations


Average Ratings

5 Reviews
  • 3 / 5
    Overall
  • 3 / 5
    Ease of Use
  • 2.5 / 5
    Customer Service

Product Details

  • Starting Price
    $25.00/month
  • Free Demo
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Business Hours

Vendor Details

  • Click & Pledge
  • www.clickandpledge.com
  • Founded 2000
  • United States

About Click & Pledge

We help nonprofit organizations further their philanthropic mission with an all-in-one digital fundraising platform. Nonprofits can be effective and efficient in online fundraising, donor management, social fundraising, payment processing, and event management. Founded in 2000, we integrate with Salesforce and provide a comprehensive portfolio of customizable products.


Click & Pledge Features

  • Alumni Management
  • Auction Management
  • Campaign Management
  • Contribution Tracking
  • CRM
  • Donor Management
  • Event Management
  • Grant Management
  • Membership Management
  • Mobile Giving
  • Payment Processing
  • Planned Giving Management
  • Pledge Management
  • Prospect Management
  • Recurring Giving
  • Volunteer Management

Click & Pledge Reviews Recently Reviewed!

Nightmare

Jul 07, 2017
1/5
Overall
1 / 5
Ease of Use
1 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money

Cons: For me the worst thing about Click & Pledge is that I ever have to use it. I didn't choose it my client was already subscribed when they hired me. So I'm stuck with it.

Overall: None.

C&P is a good tool for small organizations who want to collect donations and simple events.

Jun 07, 2017
3/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
1 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: The tool is very user-friendly. The integration with Salesforce was a great fit. It produces professional looking registration pages and receipts that you can program in a matter of minutes.

Cons: If you don't pay for the premium support the support is minimal. The registration tool is transaction based; it doesn't work for free events.

Overall: A great starter package for a small organization taking donations.

Heavy Learning Curve

Apr 14, 2017
3/5
Overall
2 / 5
Ease of Use
3 / 5
Features & Functionality
2 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
Likely
Extremely
Likely

Pros: Salesforce integration and an ability to have a centralized payment system rather than using external payment systems like PayPal.

Cons: Heavy learning curve and the workflows don't seem to let you simply click "back," rather the screen goes back to a main page.

Overall: We are new Click and Pledge users. It is integrated in to our Salesforce and Hands On Connect instance, which is helpful, however there are limitations within the system because it is very donor heavy. Ideally we want to centralize all payments for events as well as donations. There seems to be limited functionality when trying to replicate a system like Eventbrite. I have essentially fumbled my way through building a payment form and trying to customize it for some event tickets versus a basic donation.

Recommendations to other buyers: Find some training videos and spend time trying to figure out to use it. There is functionality you will miss if you don't go in to it.

Trust Click & Pledge for your Salesforce donor managment

Dec 07, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Comments: Click & Pledge is the leader for nonprofit payment processing and donation management. It's native in Salesforce, harnesses the power of the NPSP, and provides excellent customer support.

Feb 10, 2012
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support

Comments: My bank needed to identify an ecommerce provider that we had confidence in to offer to our nonprofit clients. Our IT department established criteria for security, ease of use, excellent customer service, flexibility, automatic email acknowledgements, reports, not selling customer information and much more. After comparing 26 different providers, we chose Click and Pledge. Click and Pledge personnel and products have consistently met and often exceeded our expectations. Clients find the tools like the FAQ, "How To" and webinars very helpful. We especially like FREE!