--- title: "TurboMeeting Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about TurboMeeting Software - reviews, pricing plans, popular comparisons to other Collaboration products and more." source_url: "https://www.capterra.com/p/99468/TurboMeeting/" page_type: "product" language: "en" publication_date: "2026-10-19" --- # TurboMeeting Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 19, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) TurboMeeting ## What is TurboMeeting? TurboMeeting is a video and web conferencing and live streaming server delivered in hardware. Free audio conferencing service is included. You own it. You control it. It is the most cost-effective, secure, and reliable on-premise online conferencing solution. TurboMeeting has served over 4 million users since 2005. Try it free. Starting at $795 one time. ## What is TurboMeeting used for? [Remote Support](https://www.capterra.com/remote-support-software/)[Collaboration](https://www.capterra.com/collaboration-software/)[Video Conferencing](https://www.capterra.com/video-conferencing-software/) Top alternative Featured Overall rating Based on 29 user reviews Reviews sentiment Positive 97% Neutral 3% Negative 0% Starting price $795 Per User, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for TurboMeeting?[Manage this product listing](https://www.g2.com/products/turbomeeting/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### TurboMeeting 4.7 (29) VS. [4.7 (1,903)](https://www.capterra.com/p/147830/ScreenConnect/reviews/) Starting Price $795 Flat Rate Starting Price $30 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (29) Ease Of Use 4.6 (1,889) Value For Money 4.8 (25) Value For Money 4.6 (1,678) Customer Service 4.7 (24) Customer Service 4.4 (1,526) ## TurboMeeting alternatives [3.6 (72)](https://www.capterra.com/p/147610/Phone-com/reviews/) Starting price $18.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 64% of reviewers rated it above 4 stars [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/) [4.6 (11,646)](https://www.capterra.com/p/194565/TeamViewer/reviews/) Starting price $24.90 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/194565/TeamViewer/) [Fastviewer](https://www.capterra.com/p/122974/Fastviewer/) [4.3 (3)](https://www.capterra.com/p/122974/Fastviewer/#reviews) Starting price $31.45 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/122974/Fastviewer/) Highest Rated [Slack](https://www.capterra.com/p/135003/Slack/) [4.7 (24,244)](https://www.capterra.com/p/135003/Slack/reviews/) Starting price $8.75 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/135003/Slack/) ## FAQs about TurboMeeting Overview ### Which roles and teams benefit most from TurboMeeting? TurboMeeting is most used by IT managers, system administrators, help desk specialists, and technical support teams for remote troubleshooting, system access, and user assistance. Operations and administrative managers coordinate meetings and internal tasks, while recruiters, sales assistants, and business leaders use it to conduct interviews, client discussions, and distributed team collaboration. Answer based on 29 reviews Overview ### What company size and specific industries is TurboMeeting built for? TurboMeeting is designed for organizations of any size across all markets, including small businesses, mid-market companies, and enterprise teams. It does not focus on a single industry, making it suitable for general business use in sectors that need conference and remote support servers. Features and Usability ### What are the key features of TurboMeeting? TurboMeeting offers desktop and mobile access, plus VoIP, audio/video calls, and video conferencing for live meetings. It includes screen sharing, presentations, whiteboard, chat/messaging, and file sharing for collaboration. Additional features include session recording, remote access/control, remote monitoring and management, remote printing, and reporting/analytics. Getting Started and Support ### What training and onboarding options does TurboMeeting offer? TurboMeeting provides webinars and documentation to help teams get started. Webinars offer live, guided instruction for learning key features and setup steps, while documentation gives written reference material for self-paced review and ongoing support. Answer based on 6 reviews Getting Started and Support ### What customer support options does TurboMeeting offer? TurboMeeting provides email/help desk, FAQ/forum, a knowledge base, and phone support. Users describe the support team as quick to respond and helpful, with immediate assistance in some cases. A few also note that fixes may take time when product issues require follow-up. Answer based on 6 reviews ## Features AI summary Based on 21,823 Collaboration reviews Capterra reviewers highlight these as the features buyers value most when choosing collaboration software: - **Secure Data Storage** (**65%** of reviewers rated this feature as critical) - **Collaboration Tools** (**54%**) - **Document Storage** (**57%**) TurboMeeting supports **Collaboration Tools**, which gives teams a way to work together in real time and keep communication centralized. However, it does not include **Secure Data Storage** or **Document Storage**. Instead, it offers **File Sharing** (**50%**), which still helps users distribute and access files across teams. Together, these capabilities help businesses coordinate daily work more efficiently while keeping information accessible for collaboration. File Sharing 4.0 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Public or private sharing of digital files such as documents, audio/video, images, and more Screen Sharing 5.0 (4) 50.00% of 4 reviewers that rated this feature as important or highly important Digitally share screen view with others Two Way Audio & Video 4.0 (4) 0.00% of 4 reviewers that rated this feature as important or highly important Presenter can see and hear participants and vice versa. Mobile Access 4.7 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Presentation Streaming 4.7 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Broadcast live or pre-recorded presentations, including slides, videos, and multimedia content, over the internet Real-Time Chat 4.7 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Engage in direct, instant messaging with customers, users, etc. TurboMeeting 40 features ### All Features - Audio Calls: Ability to make voice calls within the system - Audio/Video Recording: Record audio and/or video - Brainstorming: Group collaboration to solve ideas in a productive and concentrated manner. - Call Conferencing: Facilitate virtual conferences that connect multiple people remotely - Call Scheduling: Schedule date and time for callbacks/follow-up calls or reminders - Chat/Messaging: Communicate using direct chat or messages within the system - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Customizable Reports: Alter the layout and content of reports - Desktop Application: Offers access to software via desktop, either as a downloaded application or from a browser-based offering. - Diagnostic Tools: Access client's system information, including hardware and software configuration, to perform diagnostics - Electronic Hand Raising: Participants can alert the host if they have a question when they are muted - Email Management: Manage, store and organize emails within the system or via third-party apps - File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more - File Transfer: Move files across different systems or networks - International Calling: Make international audio and/or video calls - Live Chat: Ability to chat online in real time - Mobile: Allows employees to view pay stub and W-2 information via a smartphone app or mobile optimized website. - Mobile Access: Access software remotely via mobile devices - On-Demand Webcasting: An on-demand webcast is a pre-recorded presentation available online at the viewer's convenience - Presentation Streaming: Broadcast live or pre-recorded presentations, including slides, videos, and multimedia content, over the internet - Presentation Tools: Share and present designs - Presentations: Presenters can cue up a Powerpoint presentation or other slideshow for display in the conference. - Private Chat: Send messages to selected individual(s) from the entire audience - Real-Time Chat: Engage in direct, instant messaging with customers, users, etc. - Recording: Record live video calls to play later - Remote Access/Control: Access work applications remotely, for when working away from the office and/or traveling - Remote Monitoring & Management: Remotely monitor and manage client networks, endpoints, systems, and devices via locally installed applications - Remote Printing: Print remote documents from multiple devices - Remote Update/Installation: Deploy updates or install new software remotely - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Scheduling: Plan availability and assign specific time slots for tasks and resources - Screen Sharing: Digitally share screen view with others - Session Recording: Record active support and chat sessions for auditing and training - Two Way Audio & Video: Presenter can see and hear participants and vice versa. - Two-Way Audio & Video: Presenter can see and hear participants and vice versa - Video Call Recording: Record and playback video calls - Video Conferencing: Connect with meeting participants remotely over video - Whiteboard: Allows multiple users to simultaneously annotate on a digital whiteboard --- Get Advice We can help you find the software with the features you need. Features 4.4 (28) 4.4 Based on 28 reviews ## Pricing Value for money 4.8 (25) Free Trial [View pricing plan details](https://www.capterra.com/p/99468/TurboMeeting/pricing/) TurboMeeting HD Video Conferencing Server $795.00 Flat Rate, It includes: - Audio Conferencing- Voip and Free PSTN - HD Video Conference - Interactive Meeting - Standard Video Conference - Telepresence Functions - Webinar TurboMeeting HD All-in-One Collaboration Server $1,795 Flat Rate, It includes: - Audio Conferencing- Voip and Free PSTN - HD Video Conference - Interactive Meeting - Live Streaming - Remote Access - Remote Hand - Remote Support - Standard Video Conference - Telepresence Functions - Webinar TurboSupport Remote Support Server $395.00 Flat Rate, It includes: - Audio Conferencing- Voip and Free PSTN - Remote Hand - Remote Support - Standard Video Conference TurboSupport Remote Access Server $395.00 Flat Rate, It includes: - Audio Conferencing- Voip and Free PSTN - Remote Access - Remote Hand - Standard Video Conference TurboSupport Remote Support and Access Server $495.00 Flat Rate, It includes: - Audio Conferencing- Voip and Free PSTN - Remote Support - Remote Hand - Standard Video Conference - Remote Access Value for money 4.8 (25) 4.8 Based on 25 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.7 (24) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (24) 4.7 Based on 24 reviews ## User reviews Overall rating 4.7 Based on 29 reviews Filter by rating Counts reflect reviews available in this feed. 5(22) 4(6) 3(1) 2(0) 1(0) Mentioned topic Recent reviews first, then most helpful Akshika V. iOS Developer Used the software for: 1-3 years ### "TurboMeeting enables me to simply access my business PC remotely" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 January 20, 2023 Pros When you can't fix the problem alone and need someone to log in and help you remotely, this feature comes in handy. I enjoy how TurboMeeting can be utilised for meetings as well as when our IT staff has to access our computer to assist with any technical concerns. For our IT to connect to our devices, we utilise turbo meeting. It is really simple to navigate and utilise. It enables the host to simply access our system while also allowing the user to monitor the applications they are using. Cons So far, I have not had any issues; if I want remote support, the IT person is quite helpful and quickly gains full access to resolve the issue. TurboMeeting may occasionally freeze or cause the controller to lag. In the past, we've experienced difficulties with presenting movies and how they buffer across a private connection to faraway sites. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer IT Manager Used the software for: 3-5 years ### "A reliable and feature rich choice for conferencing and support." 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 21, 2020 We've had TurboMeeting for several years. I bought it back when alternatives were very expensive. We've used it for years to host webinars and support sessions with our remote employees. Since moving to Office 365 for our Office software needs, most web conferences are handled with Skype for Business, or more recently, Teams. However, the IT department does still use TurboMeeting to assist customers when they need help or to troubleshoot issues a customer reports about our website. Pros TurboMeeting is reliable, inexpensive, feature-rich, easy to install and maintain. Cons The only problem I've ever had with TurboMeeting is that it can sometimes be problematic talking a remote user through the process of connecting to a meeting, particularly support meetings with inexperienced users. I don't think this is necessarily a problem specific to TurboMeeting though. The user on the other end is generally the real problem. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer System Administrator Used the software for: 1-3 years ### "Very cheap Alternative to other vendors" 3.0 Overall Rating 3.0 3.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 4.0 4.0 Likelihood to Recommend 5/10 February 21, 2020 It’s a good product , but it was not the right fit for our organization Pros Ability to host the server on premises Overall cost to license and renew the platform Integration with Outlook Cons Unfortunately because of the on-premises solution hosting. The trade off was that we were limited by our own network capabilities. Also, the learning curve for most of the end users became too high to overcome. Many of our overseas users experienced issues connecting Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer IT Used the software for: 3-5 years ### "Great flexible , affordable, and easy to use product " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 2, 2020 For It shops and small and medium businesses this product is perfect. Pay once and annual support and it is very budget friendly. Pros Quick to bring in and setup. It has been reliable now for almost 6 years and allows IT the flexibility to help support users and users to feel empowered to host their own meetings. User provisioning is simple and security groups can be easily applied. Cons It could use better auditing and logging. Such as being able to search and store meeting chat history and user activity like file transfer attempts and maybe a digital loss and content filter. But those are advanced options that may only be needed for regulated industries. Two factor for Admins would be nice. Some times remote admin has hiccups with prompts and reconnecting. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer IT Systems Integration Analyst Used the software for: 3-5 years ### "The best, most cost effective solution money can buy!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 23, 2017 Freedom to remotely access in every way necessary (video, remote control, webinar, etc.) while maintaining on-premise security Pros I have used this appliance in two agencies I have worked in. As a matter of fact, I have assisted in purchasing it in each of them. When comparing the cost to the alternative vendors, there was no comparison. One of the biggest reasons I moved to this solution is the ability to download the client to a computer without the need for administrative credentials, as our users do not have those rights. From an IT point of view, we love the ability to connect to computers outside our network, without the users needing admin rights, and then be able to elevate TurboMeeting in the session, without user assistance other than clicking a single button. Then there is an option to reboot the remote PC into safe mode, with networking support, and auto reconnects once in safe mode!!! Also, the ability to use LDAP domain authentication is very handy in our large organization. Other solutions we have used have required reconnecting the session after network changes have been made. For example, when we troubleshoot VPN sessions, once connected to the VPN we have previously had to reconnect after the user attaches to a VPN session. TurboMeeting/RHUB appliances seem automatically detect there is a change in the network connection and attaches to the session. Overall, we LOVE this appliance for ALL of its functionality. Cons There have been times I have had to wait for fixes to the firmware in order for our environment to work correctly. But there are two sides to that scenario... because of their great customer support, it didn't take a year for these kinds of fixes to take place. As soon as I brought up the problems, they began working on them. That is the kind of company this is. I have also had to reboot the appliance a few times, due to no response on the network. But no more often than once every 2 to 3 months. I would like to see LDAP Security and Authentication built out to allow for nested group membership, and Admin rights added to LDAP groups (rather than local users on the device only) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. VR Verified Reviewer project manager Used the software for: Less than 1 year ### "It's a decent item , however it was not an ideal choice for our association" 5.0 May 30, 2023 Cost and control and adaptability. Pay once and for boundless purposes. capacity to leave gatherings and backing access open. Pros It is speedy and easy to utilize. I've upheld various older and PC uneducated people, and they were able to permit me remote admittance to their frameworks. It is reliable, reasonable, loaded with elements, and easy to introduce and keep up with. I like that TurboMeeting can be utilized for the two gatherings and remote access meetings so our IT faculty can assist us with any specialized issues. Plausibility of on-location server facilitating Absolute expense of permitting and keeping up with the stage Synchronizing with Standpoint Cons It could utilize better reviewing and logging. For example, having the option to look at and store meeting visit history and client movement like document move endeavors and perhaps a computerized misfortune and content channel. Yet, those are progressed choices that may just be required for directed ventures. Two variables for Administrators would be great. A few times remote administrators have hiccups with prompts and reconnecting. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Dheeraj U. Business Development Manager Used the software for: 1-3 years ### "One of the best tools for cooperation with reasonable prices" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 February 15, 2023 The feature of online conferencing made possible by this solution helps our teams work more effectively. It is regularly used by our company for meetings. Highly advised for those looking to save subscription costs, increase productivity with limitless usage, and strengthen brand identification with the appliance's numerous customization and integration features. Pros It is quick and simple to use. I've supported a number of elderly and computer-illiterate persons, and they were willing to allow me remote access to their systems. It is dependable, affordable, packed with features, and simple to install and maintain. I like that TurboMeeting can be used for both meetings and remote access sessions so that our IT personnel can help us with any technical issues. Possibility of on-site server hosting Total cost of licencing and maintaining the platform Syncing with Outlook Cons Sadly, this is due to hosting the on-premises solution. The trade-off was that we were constrained by the capabilities of our own network. We've had issues with videos being shown and how they buffer via a private connection to remote locations. For the appliance to provide your consumers with a respectable level of service, you do need a reliable and speedier Internet connection. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer IT Director Used the software for: 3-5 years ### "It's a great remote tool and the price can't be beat. " 5.0 December 18, 2017 Pros It's fast and easy to use. I've helped support a lot of computer illiterate and elderly people and they were able to let me remote into their systems pretty easily. I've been using this product for 5 years now. I've tried all the remote support software and this is the best and most economical. Whenever I have a problem or question I talk to their support agent and he's great to work with. Cons Yearly support renewals. It's not too bad to renew though, all the companies do it. Some of the smaller products seem to go out of life pretty quick. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer I.T. Operations Director Used the software for: 3-5 years ### "Problem free for 7 years." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 19, 2017 Our users us this daily internally with our own employees and externally with clients. The only problem I ever had with this product is running out of licenses. This product is instrumental in providing web based conferencing functionality and in making our teams more productive. Pros \- Does what it needs to do (web conferencing, HD video conference, Remote Support, Remote Access - I like the simplicity of the user interface and administration - Maintenance Free - Used the TM250 for 7 trouble-free years - Push Updates from RHUB - More cost effective than Webex Cons Some might say the UI is a bit crude but it does work for me. We just upgraded to a TMA - 20. When I got the package, my first reaction was "Did they send me the right hardware?" The package was small and light. When I opened it, it was smaller in Length and Width of an iPhone 7. Our old unit was a TM-250 which was the size of a Zotac micro-computer. Can't believe something this small can be an improvement over what we currently have. This isn't a "con" but more of a feedback. If it works as well as our old one with the new footprint then that is amazing. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Robert O. GIS Analyst Used the software for: 1-3 years ### "Preferred to Skype" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 February 27, 2019 Pros On-site hub worked perfect as a host. Minimal connection issues and great app support Cons Exclusivity of the platform. The ability to conference with skype users or realvnc connections would be great. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/99468/TurboMeeting/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.