BPS Info Solutions

UltraCart

4 / 5 3 reviews


Average Ratings

3 Reviews
  • 4 / 5
    Overall
  • 3.5 / 5
    Ease of Use
  • 3.5 / 5
    Customer Service

Product Details

  • Starting Price
    $49.95/month
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
  • Support
    Online
    Business Hours

Vendor Details

  • BPS Info Solutions
  • www.ultracart.com/

About UltraCart

UltraCart integrates with your entire e-commerce business, including shopping cart, payment processing, marketing management and more.


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UltraCart Features

  • Catalog Management
  • Channel Management
  • Customer Accounts
  • Email Marketing
  • Inventory Management
  • Loyalty Program
  • Multi-Store Management
  • Order Management
  • Product Configurator
  • Promotions Management
  • Returns Management
  • SEO Management
  • Shopping Cart
  • Abandoned Cart Saver
  • Catalog Management
  • Credit Card Processing
  • Discount / Coupon Management
  • Inventory Control
  • Product Configurator
  • Product Ratings / Reviews
  • Refund Management
  • Returns Management
  • Shipping Management
  • Tax Management

UltraCart Reviews Recently Reviewed!


Capterra-loader

Generally positive experience as an account specialist using Ultracart daily

Jan 17, 2018
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money

Pros: UltraCart integrates with HubSpot, which means it is easy for us to fulfill on purchases via our onboarding campaigns. I like that you can override billing in the backend to make changes to existing payment schedules. I also appreciate the storefront features and tailored invoices.

Cons: UC is not at all intuitive, in my experience. It takes a while to get the hang of it, and training others on UC has been an intensive process. I don't like that I can't do everything from the AutoOrder page that I can do from the Order Management page. I also don't like that I can't automatically run a charge without "scheduling" it. For example, if a card declines and my customer says "run it again," that is not an option I easily have. There have also been a few problems with UC rejecting overrides I have made in the backend, meaning my customers are charged the wrong amount. And conversations with customer service have been fruitless, when they're not unresponsive.

Capterra-loader

Ultracart has been my company's shopping cart for going on 3 years now

Apr 12, 2018
4/5
Overall
2 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Ultracart was easy to configure with our Hubspot CRM. It's also pretty powerful, with multi-payment plans and zero dollar items. I can quickly filter items that my customers buy, and the automated receipts/payments is fantastic.

I also want to comment that it's really affordable as well. There are competitor software that's more visually easy to navigate, but takes a much more significant cut out of your sales. Ultracart's fees are much more reasonable.

Cons: It's a bit overwhelming. It took me a long time before I finally understood how to best use Ultracart. There's a lot of features, but it's not easily understood without really digging into the documentation.

Overall: It works, it's well documented, and it's powerful.

Review of ultracart

Mar 22, 2010
4/5
Overall
5 / 5
Ease of Use
4 / 5
Customer Support

Pros: Great shopping cart software, extremely feature rich and flexible. Integrates well with Wordpress and other leading platforms. Has 1-click upsell feature. Half the price of other shopping cart services.

Cons: Customer service has frustrated me at times with trying to get through to support. They are very helpful when you get through but I have known long wait times and several days before an email reply is received. However their how-to guide is very extensive and a lot of things are self-explanatory.

Overall: I highly recommend their service as I am a happy customer. New customers should go to http://www.ultra-cart.com to register for a 60 day free trial. If you go to their main site (ultracart.com) you only get a 30 trial :)