# FunctionFox Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is FunctionFox the right Time Tracking solution for you? Explore 198 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/99587/FunctionFox/reviews

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FunctionFox

4.5 (198)

[View alternatives](https://www.capterra.com/p/99587/FunctionFox/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 24th, 2026

# Reviews of FunctionFox

Ease of use

4.5

Customer Service

4.8

## Pros and Cons in Reviews

MO

Margaret O

Graphic DesignerHigher Education, 1,001 - 5,000 employeesUsed the software for: 1-2 years.

“How it tailored really well to our internal processes in marketing, comms and creative.“

April 30, 2025

PK

Paul K

President & Creative DirectorGraphic Design, 2 - 10 employeesUsed the software for: More than 2 years.

“Lack of integration with other software.“

May 9, 2023

TO

Tim O

C.E.O.Marketing and Advertising, 2 - 10 employeesUsed the software for: More than 2 years.

“I have been using Function Fox for time tracking and invoicing clients for several years, and it's perfect.“

June 10, 2024

PK

Paul K

President & Creative DirectorGraphic Design, 2 - 10 employeesUsed the software for: More than 2 years.

“Lack of innovation.“

May 9, 2023

TO

Tim O

C.E.O.Marketing and Advertising, 2 - 10 employeesUsed the software for: More than 2 years.

“The product works well and the customer support is incredible.“

June 10, 2024

DM

Diogo M

Junior AccountMarketing and Advertising, 2 - 10 employeesUsed the software for: Less than 6 months.

“Adapting is difficult.“

April 4, 2024

Sarfaraz K

SEO ManagerE-Learning, 501 - 1,000 employeesUsed the software for: 6-12 months.

“Function Fox offers a variety of time tracking methods, which provides designers with the flexibility to choose the method that works best for them. Although we have not fully utilized all the features, the Gantt charts are particularly useful for planning and adjusting project schedules.“

January 29, 2023

LP

Lynn P

Business Operations CoordinatorMarketing and Advertising, 2 - 10 employeesUsed the software for: 1-2 years.

“Scrolling to the bottom to see the next action(s) due is annoying.“

August 2, 2022

## Showing most helpful reviews

Showing 1-25 of 198 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Sarfaraz K.  
SEO Manager  
E-Learning  
Used the software for: 6-12 months

### "Streamlining Your Workflow with FunctionFox All-in-One Project Management Solution"

January 29, 2023

3.0

FunctionFox has greatly improved my business's workflow and financial stability. Its stopwatch feature has allowed me to accurately track the time spent on each job, which has helped me to more accurately estimate jobs and bill clients. This feature alone has paid for the cost of the software and has brought more financial stability to my small business. Additionally, the new rebranded user interface is intuitive and easy to navigate. Overall, I highly recommend FunctionFox for its time tracking capabilities and its ability to keep my business organized.

Pros

Function Fox offers a variety of time tracking methods, which provides designers with the flexibility to choose the method that works best for them. Although we have not fully utilized all the features, the Gantt charts are particularly useful for planning and adjusting project schedules. The software is user-friendly, and I did not have to spend time training my designers on how to use it. Function Fox also provides one-to-one live tutorials, which is a great feature for new users. Despite we are planning to hire a project manager soon, Function Fox has been a great tool for managing our projects and schedules\\''

Cons

While FunctionFox is a great tool for time tracking, I have found that the backend organization of clients and projects can be confusing and difficult to navigate. Additionally, the integration options for communication with other software are limited and not user-friendly to set up. Also, updates and new features have to be added to your account by a FunctionFox representative, which can be time-consuming. Overall, the time tracking capabilities of the software are great, but the backend organization and integration options could be improved.

Review Source

Response from Function Point Productivity Software

February 4, 2023

Hi Sarfaraz. Thanks for your detailed review. Could you kindly provide us with your mailing address - we'd love to send you a little thank you in the mail. With gratitude.

EA

Ernest A.  
Project Manager  
Design  
Used the software for: 6-12 months

### "Reviewing the Fox"

October 28, 2024

4.0

It is user-friendly and easy to understand.

Pros

Overseeing entire running projects at a glance. Better control of budgets. Time monitoring on each job. Archiving job processes and data. Availability of personnel.

Cons

Enable overwriting/changing saved job numbers.

Alternatives considered

[Trello](https://www.capterra.com/p/211559/Trello/)

Reason for choosing FunctionFox

We have used FF previously and find it very user-friendly after trying out others.

Review Source

Response from Function Point Productivity Software

November 5, 2024

Hi Ernest, Thank you so much for the kind words. We really appreciate you taking the time to leave a review. With gratitude from FunctionFox.

VR

Verified Reviewer  
Director of Marketing Technology  
Marketing and Advertising  
Used the software for: 2+ years

### "Limited Use Cases, I Would Go Elsewhere"

October 15, 2020

2.0

We use this tool to track projects and our task/actions with for our clients. It does neither well. The tool is very bulky and not a great interface. It does not make tracking tasks easy, and managing my teams hours isn't a fun or easy task due to this tool

Pros

If you're using just for projects, than this tool is OK. It also CAN do task management and gantt chart tracking. It also can track your tasks that you are doing.

Cons

Pretty much everything. It is a bulky interface that doesn't do anything better or as well as their competitors. The tool doesn't make it easy to track retainers, actions, tasks, projects, etc.

Reason for choosing FunctionFox

I was not involved in the process. I've been pushing for years to switch, but we're too far invested in this tool to switch

Review Source

Response from Function Point Productivity Software

October 20, 2020

Thank you for your honest feedback. We're sorry to hear that this has been your experience and would like to make it right. Please provide your company details as we'd love to give you a refund/credit on your account given your dissatisfaction. Please contact me directly - Corina Ludwig - President of FunctionFox - corina@functionfox.com - 866.369.8463 ext 100

MM

Michelle M.  
Traffuc Manager  
Marketing and Advertising  
Used the software for: 6-12 months

### "FunctionFox Works Great for Our Agency "

August 13, 2024

5.0

We have been using FunctionFox since February and the transition was very easy and my team had no trouble learning FunctionFox and more importantly our work flow did not suffer.

Pros

So easy to use and easy to make changes. Pulling reports has never been so simple and everyone can see a the status of a job at any time.

Cons

That unless a project is closed it still shows up on To Do Board, we figured out a work around. I wish the alert bell would have the option to make a sound.

Alternatives considered

[Workamajig](https://www.capterra.com/p/10533/Workamajig/)

Reason for choosing FunctionFox

We liked the interface better and our Sales Rep Tom was also an impact on the decision.

Switched from

[AdvantageClub.ai](https://www.capterra.com/p/236635/Advantage-Club/)

Our Controller was using the accounting feature and when she left we were no longer using that feature, we wanted a simpler system with better customer service.

Review Source

Response from Function Point Productivity Software

August 21, 2024

Hi Michelle, thank you so much for taking the time to leave such a wonderful review. We're happy to hear that FunctionFox is working well for your agency. With gratitude from all of us at FunctionFox.

TO

Tim O.  
C.E.O.  
Marketing and Advertising  
Used the software for: 2+ years

### "Amazing Customer Service"

June 10, 2024

5.0

I couldn't be happier. The product works well and the customer support is incredible.

Pros

I have been using Function Fox for time tracking and invoicing clients for several years, and it's perfect. Not a lot of extra stuff I don't need. The customer service is AMAZING... always promptly responding to my questions when I get stuck with things I don't do often.

Cons

Nothing... the system does what I need it to do!

Switched from

[QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/)

Quickbooks is overly complicated and expensive. Doesn't do what Function Fox does!

Review Source

Response from Function Point Productivity Software

June 13, 2024

Hi Tim, Thank you so much for the kind words. We really appreciate you taking the time to leave a review. With gratitude, Sara & FunctionFox.

JP

Jaydra P.  
President, Investigator  
Accounting  
Used the software for: 6-12 months

### "Excellent product, works well, does what we need"

October 24, 2022

5.0

What a great product, it's simple, it works well, and has never failed to do what we need. The sales and onboarding process was done very well and I felt taken-care of the entire time. I highly recommend this for time-tracking.

Pros

I love the level of detail I can drill-down to with timekeeping. Once we set up our project templates and task list template, creating new projects was a breeze. Time tracking takes a couple clicks and the records everything we need to know to bill clients and run payroll. It's not overly-complicated either. It's simple and it does exactly what it needs to do.

Cons

Everything is so malleable within the system, so anything that annoyed me about the program I have been able to change - I love everything about it, I have no complaints!

Alternatives considered

[Time Tracker](https://www.capterra.com/p/122309/eBillity-Time-Tracker/)[TimeSolv](https://www.capterra.com/p/76730/TimeSolv/)[BigTime](https://www.capterra.com/p/131076/BigTime/)

Reason for choosing FunctionFox

I have practice management software for project tracking and invoicing for the different kinds of projects we work. Because we work multiple types of projects, we needed a time-tracking solution separate from those project management software. FunctionFox lets us track all the details we need and doesn't have to be inside any other software.

Switched from

[QuickBooks Time](https://www.capterra.com/p/151722/TSheets/)

Quickbooks Time used to be a product called t-sheets and it was amazing. Then Intuit got ahold of it and ruined it like they do. It stopped doing what we needed and started trying (and failing) to do a bunch of fancy integrations instead, so we had to find another solution.

Review Source

Response from Function Point Productivity Software

October 31, 2022

Thanks so much Jaydra! 10/10. So pleased it's worked out so well for you. Thank you for taking the time to share a review. We appreciate it!

AB

Ashley B.  
PR & Social Media Manager  
Public Relations and Communications  
Used the software for: 1-2 years

### "Nothing in life is perfect... But FunctionFox is pretty darn close"

October 27, 2022

5.0

Before, we had to collect time per client, project and task manually from consultants every week. And then compile those time reports into a collective spreadsheet. It was like pulling teeth. But with FunctionFox, all we need to do is simply track time for users in the platform, and then export a .csv spreadsheet. It's ridiculously simple and easy – and we love it.

Pros

What we like most about FunctionFox is the ease of use. It's user-friendly, pretty self-explanatory, and it has a ton of features that would come in handy for a variety of businesses. For us, specifically, time tracking by project, task and client are super important because that's how we report our time to our clients. Prior to FunctionFox, this was a daunting task and caused many stress headaches. Now, it's simple, quick and painless.

Cons

There's nothing we liked least, per se. There is a feature we wanted but wasn't exactly available. When we have a certain number of hours to use per a monthly retainer, we sometimes carry over unused hours on that retainer to the next month. There was no way to track those hours as they add up, yet not go over a certain limit.

Switched from

[Toggl Track](https://www.capterra.com/p/247745/Toggl/)

Toggl didn't have nearly the same robust features or reporting capabilities as FunctionFox.

Review Source

Response from Function Point Productivity Software

November 3, 2022

WOW! So wonderful to hear Ashley. Thank you! :) With Gratitude.

CB

Claude B.  
Co-owner  
Graphic Design  
Used the software for: 6-12 months

### "Feedback regarding Function Fox"

January 27, 2020

5.0

I have been very impressed with the FunctionFox staff and their project management software from the very beginning of the process. The sales rep. was very knowledgeable and explained the features and benefits very clearly. The samples and tutorials were great and made the learning process kinda fun. FunctionFox's support team are exceptional at responding to our questions and reply promptly with detailed user friendly instruction on how to take full advantage of the powerful tools and functionality. Deciding to use FunctionFox in our face paced graphic design company was a great decision. It helps us spend more time on being creative and less time retyping project names, task names, design rates etc.

Pros

The software is designed with the creative industry in mind. You can set up project names, common tasks with specific hourly rates. When it comes time invoice a project I no longer have to request time sheets from staff. I just log in to the software, select the project name within the appropriate dates and all of the information that I need is presented quickly and efficiently which makes invoicing easy.

Cons

I can honestly say that I cannot find anything wrong with this software.

Alternatives considered

[monday.com](https://www.capterra.com/p/147657/monday-com/)

Reason for choosing FunctionFox

We chose FunctionFox because it was originally designed for an advertising agency so it was a perfect fit for our graphic design company. Much like an advertising agency, we handle multiple details and aspects of a project. FunctionFox software helps to keep a birds eye view on project details, project costs and scheduling. It just seemed like the best choice for our company.

Review Source

LB

Lukas B.  
Freelance Designer  
Design  
Used the software for: 2+ years

### "Great Product Great Staff"

November 7, 2022

5.0

My experience with function fox has been great. I've found the support from the company very responsive and the product

Pros

The product is easy to use, with a lot of features. Was easy to learn due to the responsiveness of the team members and built in support. Couldn't recommend it more.

Cons

I wish the invoice ad report side was a bit more customizable but a very minor comment.

Alternatives considered

[Harvest](https://www.capterra.com/p/75598/Harvest/)[Basecamp](https://www.capterra.com/p/56808/Basecamp/)

Reason for choosing FunctionFox

It had everything I was looking for in the most simple way possible.

Review Source

Response from Function Point Productivity Software

November 11, 2022

Thanks so much Lukas. Such kind comments. We enjoy working with you.

MO

Margaret O.  
Graphic Designer  
Higher Education  
Used the software for: 1-2 years

### "Great PM tool for creative industry"

April 30, 2025

5.0

Positive, with excellent customer service. Idea portal and resources will be helpful!

Pros

How it tailored really well to our internal processes in marketing, comms and creative.

Cons

I found it a bit trickier to learn all the ins and outs of the system as it is quite different from other PM software I have used (Teamwork, Asana, Monday.com), but I see you have lots of resources available now to better learn the software.

Review Source

Response from Function Point Productivity Software

May 6, 2025

Thank you so much for taking the time to leave us a review. We appreciate you!

AM

Aimee M.  
President and CEO  
Marketing and Advertising  
Used the software for: 2+ years

### "The best customer service"

May 6, 2024

5.0

Our experience has been great. \[sensitive content hidden\] has helped us on a number of occasions. She's prompt, thorough and a joy to work with.

Pros

I love the ease of use of FunctionFox. FunctionFox is simple to set up, maintain and track hours. It does all we need it to do!

Cons

I wish it integrated with QuickBooks Online and ClickUp for ease of invoicing and seamless project hours tracking.

Review Source

Response from Function Point Productivity Software

May 10, 2024

Hi Aimee, thank you so much for the wonderful review, we truly appreciate you taking the time. With gratitude from all of us here at FunctionFox!

MG

Meredith G.  
Director of Operations  
Graphic Design  
Used the software for: 1-2 years

### "It won't make you lunch, but it does everything else."

June 23, 2021

4.0

We use Function Fox to keep track of our team's time and to quote future projects. The reporting gives us insight into areas we need to improve or quote differently. The system provides us with a big picture view of our workload along with the granular data for digging into the details. So far, I haven't found anything it cannot do, except make me lunch. :) To make the most of the software, I think it's wise to have a dedicated project manager on staff, although our designers embraced it fairly quickly and enter their own actions and other data.

Pros

Function Fox provides several ways to track time, so designers have their choice of methods. Even though we don't use it like we should (we're hiring a project manager soon), the Gantt charts are awesome for planning out a project and adjusting schedules as needed. I don't have to train my designers how to use it; Function Fox provides one-to-one live tutorials.

Cons

The user interface is not as user-friendly or aesthetically pleasing as some of the other products.

Reason for choosing FunctionFox

The features and capabilities of Function Fox surpassed the other products. Its reporting and project management tools outshine the others.

Review Source

EM

Estelle M.  
Sustainable development consultant  
Environmental Services  
Used the software for: 6-12 months

### "Very good customer support, but not enough personalization "

February 6, 2024

4.0

Pros

Customer support is great, with personalized advice and ongoing support.

Cons

Estimated hours and fees are tied directly to the Tasks and rates. Unfortunately it’s not possible to have the Est. Hours/Est. Fees tied to personnel or the personnel rate.

Review Source

Response from Function Point Productivity Software

February 9, 2024

Hi Estelle, thank you so much for taking the time to leave a review - your feedback is important to us! With gratitude, Tom, Sara, and everyone at FunctionFox.

TA

Terri A.  
Office Manager  
Public Relations and Communications  
Used the software for: 2+ years

### "We've Used FunctionFox for Years!"

June 16, 2023

5.0

Time-tracking is key for our organization as we are a consulting firm that relies on accurate tracking for project management, cost and invoicing. This has been a perfect tool and we've used it over for well over 10 years.

Pros

This program is very user-friendly and is an integral part of our day-to-day operations. As a consultant firm, we needed a time-tracking system that would make important changes as we continue to grow as a company. Honestly, we couldn't function well without it!

Cons

There are some functionality issues that are minor but could use improvement. Moving projects (rather than just clients) from one to another is an example.

Reason for choosing FunctionFox

The fact that it could be customized for the service industry and it's user-friendly ability was key in our selection. FunctionFox checked all the boxes.

Review Source

Response from Function Point Productivity Software

June 20, 2023

WOW! thank you so much for the kind review Terri. We truly appreciate your detailed feedback and loyalty as a long term customer. With Gratitude Corina and the Fox team

FP

Frank P.  
Manager  
Construction  
Used the software for: 2+ years

### "Powerful and works well"

March 3, 2022

5.0

I went from manually compiling labor from paper timecards, which was difficult for me to keep on top of and employees didn't do as good a job as they should have with their timecards. Switching to FunctionFox instantly brought an about face. The monthly cost is more than offset by the time I save in the office, not to mention all the things that were not getting billed on the old system. I can't recommend it enough, even for very small businesses. The system is very powerful, but I just use the basic features.

Pros

The software has finally freed me from the nightmare that is paper timecards. It's much easier to track labor hours and details on projects.

Cons

It's not always intuitive to find and use features that I don't regularly use, but if I get stuck, the support is always very good and they are quick to answer the phone.

Reason for choosing FunctionFox

I spent many hours researching this and chose FunctionFox because of features, cost and ease of use.

Review Source

Response from Function Point Productivity Software

March 7, 2022

WOW! thanks for the kind feedback Frank. we appreciate your review and kind details.

LB

Lisa B.  
Principal  
Public Relations and Communications  
Used the software for: 2+ years

### "Simplified our time capture and billing process"

March 30, 2023

5.0

FunctionFox has helped is to be more organized with our time capture and billing process.

Pros

Quick to get into and very easy to add time and descriptions of work. Also like the ability to customize tasks by client.

Cons

Would be helpful to have a cheat sheet describing how to add a new client/project and how to archive a completed client/project.

Reason for choosing FunctionFox

Cost, ease of use, customer support

Review Source

Response from Function Point Productivity Software

March 31, 2023

Hi Lisa, Thank you so much for your kind review. Always a pleasure.

AN

Aera N.  
Office Manager  
Marketing and Advertising  
Used the software for: 2+ years

### "Excellent Time Tracking Software"

May 11, 2022

5.0

The biggest benefit we have realized over the years is when we are spending too much time on an account or project, if we need to raise our fees we have reports we can provide to clients to show how much time we are spending on their account, etc.

Pros

Software is easy to use and show staff how to use

Cons

I do not currently have anything that I do not like

Reason for choosing FunctionFox

We did a trial and it worked well and we have continued to use it for more than a decade

Review Source

BR

Brenda R.  
Architect  
Architecture & Planning  
Used the software for: 1-2 years

### "FunctionFox for Architects"

August 30, 2018

5.0

My billing is generally by the hour, and so the "timer" feature is extremely helpful when working on multiple projects in a day. I also like that I can set up email reminders if I forget to fill out my timesheet.

Pros

I have a small but growing architecture practice. I tried several project management and timekeeping and accounting programs before finding FunctionFox. I have been using it for a little over a year now. It allows me to do everything in one place, from job estimating to invoicing. The most important feature I was looking for, and was having trouble finding elsewhere, was an "resource availability" function, that would keep me from scheduling myself or my employees for 180 hours/week. FunctionFox has definitely improved my organizing skills with its to do lists and progress reports. The customer service has been excellent, and the interface is easy to use and clearly organized. I recommend it for any firm, but especially small start ups.

Cons

Still waiting for Gantt charts. Then I think it will be perfect. They are used extensively in construction scheduling, and I would like to have the same format when scheduling the design.

Review Source

VR

Verified Reviewer  
Mad Scientist  
Internet  
Used the software for: 2+ years

### "Simple. Powerful."

September 1, 2020

5.0

Fantastic. The software is as perfect as it gets. Their developers listen to you (I've only needed to contact them once in 20 years).

Pros

The thing about time tracking is that it can be a huge pain. TimeFox removes so many barriers... it's as simple as I can imagine it being. And that's what matters most. More features mean more complexity. This software tracks your time very very well. You can track time with a start/stop stopwatch function, enter it manually, duplicate previous entries... even across days. It's very easy to use so you don't waste time while tracking your time.

Cons

It might be limiting or expensive for some, but I have found it

Reason for choosing FunctionFox

Superior user interface

Review Source

RMP

Rose Mary P.  
Admin Assistant  
Research  
Used the software for: 2+ years

### "Function Fox functionality"

March 30, 2021

4.0

I like how user friendly it is to use. How easy it is to run reports.

Pros

I like how there is little effort to enter the information and how it keeps a record. Easy to produce reports.

Cons

There is nothing to dislike. I like all features this product offers.

Review Source

DV

Donna V.  
Office Manager  
Mechanical or Industrial Engineering  
Used the software for: 2+ years

### "Very User Friendly"

April 23, 2020

5.0

This software has helped us stay on top of billable time & streamlined our billing process as well as helped with keeping on top of budgets.

Pros

This website is Web based so it's easy for everyone to access and stay connected. Very good customer service.

Cons

I do wish it was a little easier to customize the reports on my own.

Reason for choosing FunctionFox

We were able to try for free for several months without making a commitment & the Customer Service was great and very helpful.

Switched from

[Sage Timeslips](https://www.capterra.com/p/114210/Sage-Timeslips/)

Timeslips was not user friendly

Review Source

Response from Function Point Productivity Software

April 28, 2020

Thanks Donna for your kind words. Always a pleasure to work with your team.

JY

Jake Y.  
President  
Public Relations and Communications  
Used the software for: 2+ years

### "Great software, perfect for agencies and consultancies"

July 14, 2022

5.0

It's great. I'm very happy with the system and customer service.

Pros

Easy to use, great reporting, clean interface.

Cons

Inability to completely delete past projects.

Review Source

Response from Function Point Productivity Software

July 18, 2022

Hi Jake. Thanks so much for your kind review. We'll be sending you a little thanks in the mail.

IO

Irma O.  
Business Administrator  
Architecture & Planning  
Used the software for: 2+ years

### "Irma"

March 3, 2022

5.0

Great experience, saved on time.

Pros

Friendly use all the employees have no problem using it....

Cons

Yes, interact with accounting program....

Reason for choosing FunctionFox

easy and inexpensive

Review Source

Response from Function Point Productivity Software

March 4, 2022

Thanks Irma for your kind review. we appreciate it and enjoy working with you.

JD

James D.  
CEO  
Computer Software  
Used the software for: 1-2 years

### "Love the task assignment feature."

November 23, 2018

5.0

We love the features of FunctionFox. The program has worked flawlessly since we got it, and on the rare occasion we got stuck on a feature, their staff was very knowledgeable and helpful.

Pros

The best thing about this program is that you can assign tasks to individual employees. This allows for better tracking of project time, and the mobile app gives you the option to do that even if you aren’t in the office. The ability to create an unlimited number of clients and projects is an even greater bonus. The emailing of tasks also helps greatly with time management.

Cons

As we only needed it for time tracking, we haven’t encountered any negative things to say about this project. There are more features that we just don’t need, so perhaps slim lining the program would be helpful to make it more sleek-looking.

Review Source

SD

Susan D.  
President  
E-Learning  
Used the software for: 2+ years

### "Loyal customer"

December 21, 2021

5.0

I have appreciated the simplicity of the product and the ease of use for my consultants.

Pros

It has stayed true to its purpose; maintained its convenience and ease of use; is very dependable; doesn't require ongoing maintenance upgrades and then the need to re-learn how to use the software.

Cons

I wish it was just a little less expensive since I only use the Time Tracking and Reports features.

Review Source

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