--- title: "FunctionFox Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is FunctionFox the right Time Tracking solution for you? Explore 198 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/99587/FunctionFox/reviews/" page_type: "reviews" language: "en" --- FunctionFox 4.5 (198) [View alternatives](https://www.capterra.com/p/99587/FunctionFox/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated August 26th, 2026 # Reviews of FunctionFox Ease of use 4.5 Customer Service 4.8 ## Pros and Cons in Reviews MO Margaret O Graphic DesignerHigher Education, 1,001 - 5,000 employeesUsed the software for: 1-2 years. “How it tailored really well to our internal processes in marketing, comms and creative.“ April 30, 2025 DM Diogo M Junior AccountMarketing and Advertising, 2 - 10 employeesUsed the software for: Less than 6 months. “Adapting is difficult.“ April 4, 2024 Sarfaraz K SEO ManagerE-Learning, 501 - 1,000 employeesUsed the software for: 6-12 months. “Function Fox offers a variety of time tracking methods, which provides designers with the flexibility to choose the method that works best for them. Although we have not fully utilized all the features, the Gantt charts are particularly useful for planning and adjusting project schedules.“ January 29, 2023 PK Paul K President & Creative DirectorGraphic Design, 2 - 10 employeesUsed the software for: More than 2 years. “Lack of integration with other software.“ May 9, 2023 Sarfaraz K SEO ManagerE-Learning, 501 - 1,000 employeesUsed the software for: 6-12 months. “Its stopwatch feature has allowed me to accurately track the time spent on each job, which has helped me to more accurately estimate jobs and bill clients.“ January 29, 2023 PK Paul K President & Creative DirectorGraphic Design, 2 - 10 employeesUsed the software for: More than 2 years. “Lack of innovation.“ May 9, 2023 TO Tim O C.E.O.Marketing and Advertising, 2 - 10 employeesUsed the software for: More than 2 years. “I have been using Function Fox for time tracking and invoicing clients for several years, and it's perfect.“ June 10, 2024 LP Lynn P Business Operations CoordinatorMarketing and Advertising, 2 - 10 employeesUsed the software for: 1-2 years. “Scrolling to the bottom to see the next action(s) due is annoying.“ August 2, 2022 ## Showing most helpful reviews Showing 1-25 of 198 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Sarfaraz K. SEO Manager E-Learning Used the software for: 6-12 months ### "Streamlining Your Workflow with FunctionFox All-in-One Project Management Solution" January 29, 2023 3.0 FunctionFox has greatly improved my business's workflow and financial stability. Its stopwatch feature has allowed me to accurately track the time spent on each job, which has helped me to more accurately estimate jobs and bill clients. This feature alone has paid for the cost of the software and has brought more financial stability to my small business. Additionally, the new rebranded user interface is intuitive and easy to navigate. Overall, I highly recommend FunctionFox for its time tracking capabilities and its ability to keep my business organized. Pros Function Fox offers a variety of time tracking methods, which provides designers with the flexibility to choose the method that works best for them. Although we have not fully utilized all the features, the Gantt charts are particularly useful for planning and adjusting project schedules. The software is user-friendly, and I did not have to spend time training my designers on how to use it. Function Fox also provides one-to-one live tutorials, which is a great feature for new users. Despite we are planning to hire a project manager soon, Function Fox has been a great tool for managing our projects and schedules\\'' Cons While FunctionFox is a great tool for time tracking, I have found that the backend organization of clients and projects can be confusing and difficult to navigate. Additionally, the integration options for communication with other software are limited and not user-friendly to set up. Also, updates and new features have to be added to your account by a FunctionFox representative, which can be time-consuming. Overall, the time tracking capabilities of the software are great, but the backend organization and integration options could be improved. Review Source Response from Function Point Productivity Software February 4, 2023 Hi Sarfaraz. Thanks for your detailed review. Could you kindly provide us with your mailing address - we'd love to send you a little thank you in the mail. With gratitude. EA Ernest A. Project Manager Design Used the software for: 6-12 months ### "Reviewing the Fox" October 28, 2024 4.0 It is user-friendly and easy to understand. Pros Overseeing entire running projects at a glance. Better control of budgets. Time monitoring on each job. Archiving job processes and data. Availability of personnel. Cons Enable overwriting/changing saved job numbers. Alternatives considered [Trello](https://www.capterra.com/p/211559/Trello/) Reason for choosing FunctionFox We have used FF previously and find it very user-friendly after trying out others. Review Source Response from Function Point Productivity Software November 5, 2024 Hi Ernest, Thank you so much for the kind words. We really appreciate you taking the time to leave a review. With gratitude from FunctionFox. VR Verified Reviewer Director of Marketing Technology Marketing and Advertising Used the software for: 2+ years ### "Limited Use Cases, I Would Go Elsewhere" October 15, 2020 2.0 We use this tool to track projects and our task/actions with for our clients. It does neither well. The tool is very bulky and not a great interface. It does not make tracking tasks easy, and managing my teams hours isn't a fun or easy task due to this tool Pros If you're using just for projects, than this tool is OK. It also CAN do task management and gantt chart tracking. It also can track your tasks that you are doing. Cons Pretty much everything. It is a bulky interface that doesn't do anything better or as well as their competitors. The tool doesn't make it easy to track retainers, actions, tasks, projects, etc. Reason for choosing FunctionFox I was not involved in the process. I've been pushing for years to switch, but we're too far invested in this tool to switch Review Source Response from Function Point Productivity Software October 20, 2020 Thank you for your honest feedback. We're sorry to hear that this has been your experience and would like to make it right. Please provide your company details as we'd love to give you a refund/credit on your account given your dissatisfaction. Please contact me directly - Corina Ludwig - President of FunctionFox - corina@functionfox.com - 866.369.8463 ext 100 MM Michelle M. Traffuc Manager Marketing and Advertising Used the software for: 6-12 months ### "FunctionFox Works Great for Our Agency " August 13, 2024 5.0 We have been using FunctionFox since February and the transition was very easy and my team had no trouble learning FunctionFox and more importantly our work flow did not suffer. Pros So easy to use and easy to make changes. Pulling reports has never been so simple and everyone can see a the status of a job at any time. Cons That unless a project is closed it still shows up on To Do Board, we figured out a work around. I wish the alert bell would have the option to make a sound. Alternatives considered [Workamajig](https://www.capterra.com/p/10533/Workamajig/) Reason for choosing FunctionFox We liked the interface better and our Sales Rep Tom was also an impact on the decision. Switched from [AdvantageClub.ai](https://www.capterra.com/p/236635/Advantage-Club/) Our Controller was using the accounting feature and when she left we were no longer using that feature, we wanted a simpler system with better customer service. Review Source Response from Function Point Productivity Software August 21, 2024 Hi Michelle, thank you so much for taking the time to leave such a wonderful review. We're happy to hear that FunctionFox is working well for your agency. With gratitude from all of us at FunctionFox. JP Jaydra P. President, Investigator Accounting Used the software for: 6-12 months ### "Excellent product, works well, does what we need" October 24, 2022 5.0 What a great product, it's simple, it works well, and has never failed to do what we need. The sales and onboarding process was done very well and I felt taken-care of the entire time. I highly recommend this for time-tracking. Pros I love the level of detail I can drill-down to with timekeeping. Once we set up our project templates and task list template, creating new projects was a breeze. Time tracking takes a couple clicks and the records everything we need to know to bill clients and run payroll. It's not overly-complicated either. It's simple and it does exactly what it needs to do. Cons Everything is so malleable within the system, so anything that annoyed me about the program I have been able to change - I love everything about it, I have no complaints! Alternatives considered [Time Tracker](https://www.capterra.com/p/122309/eBillity-Time-Tracker/)[TimeSolv](https://www.capterra.com/p/76730/TimeSolv/)[BigTime](https://www.capterra.com/p/131076/BigTime/) Reason for choosing FunctionFox I have practice management software for project tracking and invoicing for the different kinds of projects we work. Because we work multiple types of projects, we needed a time-tracking solution separate from those project management software. FunctionFox lets us track all the details we need and doesn't have to be inside any other software. Switched from [QuickBooks Time](https://www.capterra.com/p/151722/TSheets/) Quickbooks Time used to be a product called t-sheets and it was amazing. Then Intuit got ahold of it and ruined it like they do. It stopped doing what we needed and started trying (and failing) to do a bunch of fancy integrations instead, so we had to find another solution. Review Source Response from Function Point Productivity Software October 31, 2022 Thanks so much Jaydra! 10/10. So pleased it's worked out so well for you. Thank you for taking the time to share a review. We appreciate it! AB Ashley B. PR & Social Media Manager Public Relations and Communications Used the software for: 1-2 years ### "Nothing in life is perfect... But FunctionFox is pretty darn close" October 27, 2022 5.0 Before, we had to collect time per client, project and task manually from consultants every week. And then compile those time reports into a collective spreadsheet. It was like pulling teeth. But with FunctionFox, all we need to do is simply track time for users in the platform, and then export a .csv spreadsheet. It's ridiculously simple and easy – and we love it. Pros What we like most about FunctionFox is the ease of use. It's user-friendly, pretty self-explanatory, and it has a ton of features that would come in handy for a variety of businesses. For us, specifically, time tracking by project, task and client are super important because that's how we report our time to our clients. Prior to FunctionFox, this was a daunting task and caused many stress headaches. Now, it's simple, quick and painless. Cons There's nothing we liked least, per se. There is a feature we wanted but wasn't exactly available. When we have a certain number of hours to use per a monthly retainer, we sometimes carry over unused hours on that retainer to the next month. There was no way to track those hours as they add up, yet not go over a certain limit. Switched from [Toggl Track](https://www.capterra.com/p/247745/Toggl/) Toggl didn't have nearly the same robust features or reporting capabilities as FunctionFox. Review Source Response from Function Point Productivity Software November 3, 2022 WOW! So wonderful to hear Ashley. Thank you! :) With Gratitude. CB Claude B. Co-owner Graphic Design Used the software for: 6-12 months ### "Feedback regarding Function Fox" January 27, 2020 5.0 I have been very impressed with the FunctionFox staff and their project management software from the very beginning of the process. The sales rep. was very knowledgeable and explained the features and benefits very clearly. The samples and tutorials were great and made the learning process kinda fun. FunctionFox's support team are exceptional at responding to our questions and reply promptly with detailed user friendly instruction on how to take full advantage of the powerful tools and functionality. Deciding to use FunctionFox in our face paced graphic design company was a great decision. It helps us spend more time on being creative and less time retyping project names, task names, design rates etc. Pros The software is designed with the creative industry in mind. You can set up project names, common tasks with specific hourly rates. When it comes time invoice a project I no longer have to request time sheets from staff. I just log in to the software, select the project name within the appropriate dates and all of the information that I need is presented quickly and efficiently which makes invoicing easy. Cons I can honestly say that I cannot find anything wrong with this software. Alternatives considered [monday.com AI Work Platform](https://www.capterra.com/p/147657/monday-com/) Reason for choosing FunctionFox We chose FunctionFox because it was originally designed for an advertising agency so it was a perfect fit for our graphic design company. Much like an advertising agency, we handle multiple details and aspects of a project. FunctionFox software helps to keep a birds eye view on project details, project costs and scheduling. It just seemed like the best choice for our company. Review Source LB Lukas B. Freelance Designer Design Used the software for: 2+ years ### "Great Product Great Staff" November 7, 2022 5.0 My experience with function fox has been great. I've found the support from the company very responsive and the product Pros The product is easy to use, with a lot of features. Was easy to learn due to the responsiveness of the team members and built in support. Couldn't recommend it more. Cons I wish the invoice ad report side was a bit more customizable but a very minor comment. Alternatives considered [Harvest](https://www.capterra.com/p/75598/Harvest/)[Basecamp](https://www.capterra.com/p/56808/Basecamp/) Reason for choosing FunctionFox It had everything I was looking for in the most simple way possible. Review Source Response from Function Point Productivity Software November 11, 2022 Thanks so much Lukas. Such kind comments. We enjoy working with you. TO Tim O. C.E.O. Marketing and Advertising Used the software for: 2+ years ### "Amazing Customer Service" June 10, 2024 5.0 I couldn't be happier. The product works well and the customer support is incredible. Pros I have been using Function Fox for time tracking and invoicing clients for several years, and it's perfect. Not a lot of extra stuff I don't need. The customer service is AMAZING... always promptly responding to my questions when I get stuck with things I don't do often. Cons Nothing... the system does what I need it to do! Review Source Response from Function Point Productivity Software June 13, 2024 Hi Tim, Thank you so much for the kind words. We really appreciate you taking the time to leave a review. With gratitude, Sara & FunctionFox. LP Lynn P. Business Operations Coordinator Marketing and Advertising Used the software for: 1-2 years ### "User Review" August 2, 2022 4.0 Pros Like the Category Calendar view the best to gain a quick reference of the overall picture of tasks for a given month. Cons Under the To Do List, would prefer to see the Upcoming Actions in order with the next one coming due. Scrolling to the bottom to see the next action(s) due is annoying. Alternatives considered [monday.com AI Work Platform](https://www.capterra.com/p/147657/monday-com/)[ClickUp](https://www.capterra.com/p/158833/ClickUp/) Reason for choosing FunctionFox Ease of use and implementation. Excellent customer support to assist setup and learning process. Pricing per user for features and functions agreeable. Review Source Response from Function Point Productivity Software August 3, 2022 Thanks for your kind comments Lynn. Are you from Chicago? We have a few Lynn P's using FunctionFox and we'd love to chat with you about the to do list actions. Thanks for your review & Feedback. MO Margaret O. Graphic Designer Higher Education Used the software for: 1-2 years ### "Great PM tool for creative industry" April 30, 2025 5.0 Positive, with excellent customer service. Idea portal and resources will be helpful! Pros How it tailored really well to our internal processes in marketing, comms and creative. Cons I found it a bit trickier to learn all the ins and outs of the system as it is quite different from other PM software I have used (Teamwork, Asana, Monday.com), but I see you have lots of resources available now to better learn the software. Review Source Response from Function Point Productivity Software May 6, 2025 Thank you so much for taking the time to leave us a review. We appreciate you! MG Meredith G. Director of Operations Graphic Design Used the software for: 1-2 years ### "It won't make you lunch, but it does everything else." June 23, 2021 4.0 We use Function Fox to keep track of our team's time and to quote future projects. The reporting gives us insight into areas we need to improve or quote differently. The system provides us with a big picture view of our workload along with the granular data for digging into the details. So far, I haven't found anything it cannot do, except make me lunch. :) To make the most of the software, I think it's wise to have a dedicated project manager on staff, although our designers embraced it fairly quickly and enter their own actions and other data. Pros Function Fox provides several ways to track time, so designers have their choice of methods. Even though we don't use it like we should (we're hiring a project manager soon), the Gantt charts are awesome for planning out a project and adjusting schedules as needed. I don't have to train my designers how to use it; Function Fox provides one-to-one live tutorials. Cons The user interface is not as user-friendly or aesthetically pleasing as some of the other products. Reason for choosing FunctionFox The features and capabilities of Function Fox surpassed the other products. Its reporting and project management tools outshine the others. Review Source EM Estelle M. Sustainable development consultant Environmental Services Used the software for: 6-12 months ### "Very good customer support, but not enough personalization " February 6, 2024 4.0 Pros Customer support is great, with personalized advice and ongoing support. Cons Estimated hours and fees are tied directly to the Tasks and rates. Unfortunately it’s not possible to have the Est. Hours/Est. Fees tied to personnel or the personnel rate. Review Source Response from Function Point Productivity Software February 9, 2024 Hi Estelle, thank you so much for taking the time to leave a review - your feedback is important to us! With gratitude, Tom, Sara, and everyone at FunctionFox. TA Terri A. Office Manager Public Relations and Communications Used the software for: 2+ years ### "We've Used FunctionFox for Years!" June 16, 2023 5.0 Time-tracking is key for our organization as we are a consulting firm that relies on accurate tracking for project management, cost and invoicing. This has been a perfect tool and we've used it over for well over 10 years. Pros This program is very user-friendly and is an integral part of our day-to-day operations. As a consultant firm, we needed a time-tracking system that would make important changes as we continue to grow as a company. Honestly, we couldn't function well without it! Cons There are some functionality issues that are minor but could use improvement. Moving projects (rather than just clients) from one to another is an example. Reason for choosing FunctionFox The fact that it could be customized for the service industry and it's user-friendly ability was key in our selection. FunctionFox checked all the boxes. Review Source Response from Function Point Productivity Software June 20, 2023 WOW! thank you so much for the kind review Terri. We truly appreciate your detailed feedback and loyalty as a long term customer. With Gratitude Corina and the Fox team FP Frank P. Manager Construction Used the software for: 2+ years ### "Powerful and works well" March 3, 2022 5.0 I went from manually compiling labor from paper timecards, which was difficult for me to keep on top of and employees didn't do as good a job as they should have with their timecards. Switching to FunctionFox instantly brought an about face. The monthly cost is more than offset by the time I save in the office, not to mention all the things that were not getting billed on the old system. I can't recommend it enough, even for very small businesses. The system is very powerful, but I just use the basic features. Pros The software has finally freed me from the nightmare that is paper timecards. It's much easier to track labor hours and details on projects. Cons It's not always intuitive to find and use features that I don't regularly use, but if I get stuck, the support is always very good and they are quick to answer the phone. Reason for choosing FunctionFox I spent many hours researching this and chose FunctionFox because of features, cost and ease of use. Review Source Response from Function Point Productivity Software March 7, 2022 WOW! thanks for the kind feedback Frank. we appreciate your review and kind details. TM Tim M. Principal Writing and Editing Used the software for: 2+ years ### "I depend on this powerful tool to manage my small business effectively" October 8, 2020 5.0 Using the timesheet capability has become a completely natural part of my day. The reporting by project capability provides the essential data that allows me to prepare my invoices manually (outside of FunctionFox). For my small business, its convenience and ease of use justifies the annual cost. Pros Easy setup of new clients, projects, tasks and hourly rates. Very easy to pull reports of timesheets and associated fees in order to understand actuals, and use these in preparing invoices. The ability to archive past projects and even clients keeps the program from being cluttered. Cons I only use a small part of FunctionFox's capabilities, and I have only high praise for the parts of the software that I use. Reason for choosing FunctionFox FunctionFox is so much easier than doing timesheets manually! Review Source HC Heidi C. Principal Graphic Design Used the software for: 2+ years ### "The best!" April 11, 2023 5.0 I love FunctionFox! It is so easy to use. With the dashboards I am able to see in real time how we are doing with timelines and budgets on all of our projects. Pros FunctionFox is easy to use. I've been using it for over 10 years and I have no intentions of ever switching. Cons There really isn't anything I don't like about FunctionFox. Review Source Response from Function Point Productivity Software April 13, 2023 WOW! Thanks for your 10/10 comment! We truly appreciate it and your business. With gratitude Corina KG Katie G. Chief of Staff Marketing and Advertising Used the software for: 1-2 years ### "DTE Review" March 1, 2023 5.0 My experience has been great and that is attributed to the service provided by \[sensitive content hidden\]. Pros The customer service has been outstanding. \[sensitive content hidden\] have been incredibly responsive and helpful which is greatly appreciated. Cons Nothing comes to mind. If anything what I like least about this process is that my team doesn't adopt using it fast enough. Implementing change in culture often takes time as does new habits associated with entering time. It's been a slow process for everyone to adopt but it will only improve our efficiencies and work life balance once everyone is using it as they should. Review Source Response from Function Point Productivity Software March 7, 2023 Katie - thanks so much for your outstanding review. We've popped a little something in the mail for you as a little thanks. :) DM Diogo M. Junior Account Marketing and Advertising Used the software for: Less than 6 months ### "Good tool, but room for improvement" April 4, 2024 4.0 In general is good, but fuction fox has space to bo more intuitive Pros The organisation of tasks over time, with many categories. Cons Adapting is difficult. It's not intuitive to apply more forms of organisation, for example, having ways of highlighting tasks by type of task, in the daily list or to do in the future. Review Source Response from Function Point Productivity Software April 10, 2024 Hi Diogo, thanks so much for taking the time to leave a review. We appreciate your feedback. If you have questions about anything FunctionFox-related, please don't hesitate to reach out to the Service Team at staycreative@functionfox.com, and we'll be glad to help. With gratitude, FunctionFox VR Verified Reviewer Used the software for: 1-2 years ### "Subscribing to FunctionFox is one of the best business decisions I’ve made " April 8, 2016 5.0 For several years, I have used FunctionFox every day, to record my time and manage my projects. I found setup really simple, and day-to-day use is a cinch – I record my time with FunctionFox’s timer, which makes it easy to switch between clients and projects. Generating reports takes seconds, and FunctionFox has let me cut admin time that I used to spend searching through old emails and scribbled notes to do my billing. With FunctionFox, once I’ve entered my time, I can use the information for loads of things: to create more accurate estimates for similar projects; to track my actual time against my estimates (very useful for keeping clients informed); to create and adjust invoices; and to show clients exactly what I’ve done for them. Pros Since I started using FunctionFox, I’ve captured significantly more billable hours every month to. I find this program to be simple, flexible and really affordable. Also, customer service is completely free, with a service rep assigned specifically to me. That means I can always talk to someone who understands my business whenever I have a question, as often as I need, completely free. All in all, subscribing to FunctionFox is one of the best business decisions I’ve made. Cons If you’re looking for a product with all possible bells and whistles, you may need to keep looking. You can export data from FunctionFox to other programs pretty easily, but accounting features aren’t built in. Review Source LG Laura G. Agency Lead Marketing and Advertising Used the software for: 1-2 years ### "Easy-to-use platform and great customer service!" December 14, 2022 5.0 Pros Function Fox is really simple to use and the support team are great with walking you through the set up. Once you're on the platform, it's easy for your team to use and the reports are really insightful. Cons Some of the more customized reporting can be tricky to get working, but the support team are always around to help with this. Review Source Response from Function Point Productivity Software December 20, 2022 Thanks so much Laura! We truly appreciate your business and positive comments. BB Beth B. President Design Used the software for: 2+ years ### "Early adopter - ongoing lover" April 1, 2022 5.0 This company has had stellar customer service since day one. We rarely have problems or questions and they still check in on us regularly (but not too often) to make sure we are ok Pros Its easy to learn and use. The price was affordable for our firm and it has been easy to grow and shrink services to match our business needs. Cons Its perfect for our needs. There's really nothing I don't like. Review Source Response from Function Point Productivity Software April 5, 2022 Thanks for the kind words and review Beth - we always enjoy working with you and your team and appreciate your long time loyalty and support. TN Teresa N. Sole Proprietor Internet Used the software for: 2+ years ### "FunctionFox makes time tracking a breeze" May 19, 2022 5.0 Great customer service, personal and real. Pros Super easy to keep track of billable hours and create reports for invoicing. Cons Would like more flexibility with invoices, as it is now I have to export to csv and use my own custom invoice template in Excel, because of my "early bird discount" pricing structure. Review Source Response from Function Point Productivity Software May 24, 2022 Thanks Teresa - Appreciate the kind review and happy to go over invoicing with you. Give us a call at 1.866.369.8463 when ready. HS Heather S. Creative Director Graphic Design Used the software for: 2+ years ### "A great Time & Expense tracking tool for small-ish agencies and freelancers" October 4, 2017 4.0 more accurate billing Pros I implemented this software when I owned my own agency of 1 full-time and 2 part-time staff. It helped tremendously to track the time spent on projects and more accurate billing. No more paper time sheets! I always had accurate data when a Client asked "how much time do we have into this". They have great customer service and is fairly reasonable in price even for smaller shops. Reporting is robust. Pretty user-friendly. Cons It's missing the Project Management piece. At least in tracking To Do's like Basecamp does. I wish I could have 1 software that does both of these things. Review Source DL Doug L. Account Director Sports Used the software for: 2+ years ### "Used FunctionFox Across Three Different Companies" February 24, 2022 5.0 Pros I have used FunctionFox for over 5+ years and have recommended it to two companies. We just switched over to it at latest company and it was a super easy and smooth transition. Customer service is fast, reliable and top quality. Cons No real cons that come to mind, it's an efficient, well-built software. Review Source Response from Function Point Productivity Software February 28, 2022 Thanks so much Doug. We appreciate your support, referrals and long time loyalty. We're popping a little something in the mail to you. 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