# eCommerce Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about eCommerce Software - reviews, pricing plans, popular comparisons to other eCommerce products and more. Source: https://www.capterra.com/p/99668/eCommerce --- # eCommerce Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) eCommerce ## What is eCommerce? Ecommerce provides many invaluable features, such as its robust reporting tools that track traffic, sales and inventory. ## What is eCommerce used for? [eCommerce](https://www.capterra.com/ecommerce-software/) Top alternative Featured Overall rating Based on 6 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $7.95 Per Feature, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for eCommerce?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.web.com&name=eCommerce) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### eCommerce 3.2 (6) VS. [4.2 (1,305)](https://www.capterra.com/p/135618/Odoo/reviews/) Starting Price $7.95 Per Feature, Per Month Starting Price $31.1 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.3 (6) Ease Of Use 4.0 (6,168) Value For Money 3.8 (5) Value For Money 4.1 (5,094) Customer Service 3.6 (5) Customer Service 3.9 (4,874) ## eCommerce alternatives Highest Rated [Shopify](https://www.capterra.com/p/83891/Shopify/) [4.5 (6,686)](https://www.capterra.com/p/83891/Shopify/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/83891/Shopify/) [WooCommerce](https://www.capterra.com/p/225601/WooCommerce/) [4.5 (1,042)](https://www.capterra.com/p/225601/WooCommerce/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/225601/WooCommerce/) [Wix](https://www.capterra.com/p/169007/Wix/) [4.4 (10,662)](https://www.capterra.com/p/169007/Wix/reviews/) Starting price $17.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/169007/Wix/) [Squarespace](https://www.capterra.com/p/143461/Squarespace/) [4.5 (3,398)](https://www.capterra.com/p/143461/Squarespace/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/143461/Squarespace/) [View all alternatives](https://www.capterra.com/p/99668/eCommerce/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Catalog Management 4.5 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Create and manage digital catalog of products/services with their details, specifications, and price Inventory Management 4.5 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Track and manage inventory levels to maintain proper supply Order Management 4.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Manage and track customer orders for goods, investments, or any other purchases CRM 3.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Email Marketing 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Create and send email blasts/campaigns Promotions Management 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Design, communicate, and distribute incentives to perform a specific action eCommerce 11 features Create and manage digital catalog of products/services with their details, specifications, and price Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Create and send email blasts/campaigns Track and manage inventory levels to maintain proper supply Manage multiple teams and operations from a central location Manage and track customer orders for goods, investments, or any other purchases Design, communicate, and distribute incentives to perform a specific action Track and monitor reviews of products or services Optimize and manage the search engine optimization efforts for a website or digital content Checkout of online store Sample files or documents that could be customized as needed or used as is Get Advice We can help you find the software with the features you need. Features 3.5 (6) 3.5 Based on 6 reviews ## Pricing Value for money 3.8 (5) Basic $7.95 Per Feature,Per Month Value for money 3.8 (5) 3.8 Based on 5 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.6 (5) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.6 (5) 3.6 Based on 5 reviews ## User reviews Overall rating 3.2 Based on 6 reviews Filter by rating 5(0) 4(3) 3(1) 2(2) 1(0) Mentioned topic Sorted by most recent BG Bernar G. Project Management Computer Software ### "Ecommerce, ideal para nuevos negocios" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 November 20, 2022 Pros Está muy bien para empresas que quieren iniciar en el mundo online. Te permite gestionar tu inventario e iniciarte en ventas online sin mucho coste inicial. Cons Este modelo es más para testear al inicio, pero si eres una empresa ya consolidada, no recomiendo mucho esta opción. Ya que utilizaría otro tipo de plataformas más conocidas y potentes para el soporte de muchos productos. Y las orientaría a medio largo plazo haciendo SEO en estas webs. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Aze L. Ecommerce Consumer Services ### "Honest review according to my experience" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 September 3, 2021 Pros Easy to use Great tool for business organization User friendly. Cons Nothing is internet is 100% secure.it is a good app but the security should be on top priority. Need to work in security ASAP. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DW Davis W. Owner Retail ### "ecommerce is doesn't meet basic expectations" 2.0 Overall Rating 2.0 2.0 Ease of Use 4.0 4.0 Features 2.0 2.0 Customer Service 0.0 0.0 Likelihood to Recommend 2/10 February 6, 2020 Ecommerce is providing our store with a website. The concern is that if the website is not easy to use and doesn't display products correctly that it will be a poor representation of our store. Pros I liked that it was included and integrated with Shopkeep but we have encountered a couple of basic obstacles in using ecommerce. Cons The first is, though, it integrates with Shopkeep; the order of the product variants as entered into Shopkeep come out of order when they appear in ecommerce. For example: If you want the first choice of the product to be color and the second choice size on the website; then, you must enter color then size (reverse order) on shopkeep. This may not be that big of a deal if you are entering products for the first time and you know to enter it in reverse order; but, we are having to reenter previously entered products so that the product variants will make sense on the website. The second problem is like the first. Within the product variants the options must be entered in reverse order in Shopkeep. Ifyou want the size variations to read in order from small, medium, large, xl; then, you must enter the sizes in Shopkeep in the order of xl, large, medium, small. It's counterintuitive. One other problem with using ecommerce is getting the correct corresponding picture to match the product variant selected. For example: if you want to see the correct color of a shirt you must also select a size and fit before the correct color shirt picture will appear. Alternatives considered [BigCommerce](https://www.capterra.com/p/131883/Bigcommerce/) Reasons for choosing eCommerce Ecommerce was included and integrated with our point of sale software. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Assistant manager Food & Beverages ### "It's a decent program " 3.0 Overall Rating 3.0 3.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 5/10 December 1, 2019 It's the website we ordered a lot of our inventory from when I worked at a video store. It's a decent program. I'd recommend it. Pros There were movie titles on there that I hadn't heard of in over 10 years...it was very impressive. Cons It wasn't very clear in its directions about where the product was specifically being shipped to. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. PV Paul V. Chief Technologist Health, Wellness and Fitness ### "Down, Down, Downhill" 2.0 Overall Rating 2.0 2.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 March 29, 2019 Initially, very good. Now, Lousy. I switched to a different ECommerce provider. The transition was painful, but compared with the constant medium level of stuff not working with Network Solutions, the transition was more than worth it. Pros Ease of use was nice. However, the software requires knowledge of HTML. Cons This used to be Monster Commerce and then it was sold to Network Solutions. Then, Web.com bought it. Customer Service was always a problem. Once, they transitioned to a new platform which abruptly switch to XML format to be able to print out Mailing Labels. The XML was written very poorly. Many customers had difficulty printing out our mailing labels. I had to write my own Excel Macro to be able to deal with Network Solutions XML. They also made the transition MANDATORY. Some businesses were crippled. After receiving law suit threats and nasty phone calls from customers, they made the transition elective. They did NOT make the SSL transition very smooth at all. They bungled up my www.website.com and website.com redirect so as to lose customers. They advertised a periodic billing program that worked for a while. I transitioned to this. And this worked for several years. Then, the periodic billing program did NOT work. Customer Service could not fix it. I called them for months. Finally, I concluded that they could not fix it. I billed my periodic customers manually. All in all, after the transition from Monster Commerce to Web.com, investment has stopped and the software is in funk. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JG Jason G. Owner Retail ### "The review " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 6/10 March 11, 2019 Satisfied Pros Been with this company for a long time now and it has served us well Cons Always trying to bill me earlier than the due date, which is a little confusing. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)