# Page 2 | WebSelfStorage Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is WebSelfStorage the right Self Storage solution for you? Explore 95 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/99711/WebSelfStorage/reviews

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WebSelfStorage

3.3 (95)

[View alternatives](https://www.capterra.com/p/99711/WebSelfStorage/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 2 - Reviews of WebSelfStorage

## Showing most helpful reviews

Showing 26-50 of 95 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

JP

John P.  
Owner  
Real Estate  
Used the software for: 2+ years

### "JPogue Storage"

May 18, 2025

4.0

Great service and company. Employees offered to stop by and help with any problems.

Pros

Simplicity for adding tenants. Autopays.late letters. Payment processing. We started with uhaul in 2006 with 25 tenants and grew to 302 tenants and ran our facilityfor 3 months in the winter from south texas. No onsite mgt needed.

Cons

Previously had to pay for service dept. Referrals werelost in the system.

Review Source

AB

Abbie B.  
Owner  
Real Estate  
Used the software for: 6-12 months

### "Trash - you get what you pay for"

April 9, 2024

1.0

Pros

The price, the call center and payment processing fees specificaly

Cons

It is absolutely horrendous. Terrible customer service. The help desk doesn't know how to answer 75% of questions. Ongoing problems with their software, including a broken data feed from Uhaul.com, where customers pay online, which has been broken for more than 6 months. Our customers have to call us to update their contact or payment info. The say they integrate with several 3rd parties but it is not true integration, manual processes must come into play in all APIs. Terrible software that needs to be scrapped and built correctly.

Alternatives considered

[Storable Edge](https://www.capterra.com/p/218435/storEDGE/)

Reason for choosing WebSelfStorage

The price is what won us over - specifically the call center pricing and the low payment processing fees. But you will pay dearly for the PIA factor.

Review Source

CS

Colin S.  
Manager  
Warehousing  
Used the software for: 2+ years

### "Shalimar Self Storage Converts to WSS from Sitelink"

August 26, 2019

5.0

I've had a great experience with WebSelfStorage. While some competitors may have similar features, I found the functionality and cost of WSS to be unmatchable.

Pros

“I had worked for U-Haul Moving and Storage as a Customer Service Rep, Assistant Manager, General Manager, and Area Field Manager for several years, so I knew the value of the program and was much more familiar with that operating system. Not to mention, our location was already a U-Haul Dealer, so the change to become a self-storage affiliate as well was a no brainer.” “This platform is far cheaper than what Sitelink was charging us monthly for, in my opinion, an inferior product. We do pay extra for the call center, but this has helped us to answer any questions our tenants may have after office hours, as well as making payments, and receiving reservations for our empty units. Centralized mailing may have had the largest impact for us as a company so far. Under prior management, days were spent trying to type up rate increase letters and auction notices. Not to mention, half of them were never even mailed. Now with WebSelfStorage, we are provided with a letter template for various actions common among the storage industry. We then can have them mailed directly to our customers at standard postage costs. It's beautiful when the whole system ties together, it makes for much less hassle.” The newest version is much more user friendly than the past.” “The most impressive aspect of WebSelfStorage since signing up in June is the support. I know in the past extended support would cost the location if they wanted phone contact with a representative outside of their setup windo

Cons

Over the phone customer support was once charged to the customer, now with the new version of WSS, it is much easier to get any questions you have answered. Sometimes you will have to wait if they are busy, but once you speak to a representative, they make it very easy for you to access them when needed.

Switched from

[SiteLink Web Edition](https://www.capterra.com/p/92752/SiteLink-Web-Edition/)

Software much more affordable, also have the option for truck rentals.

Review Source

Response from U-Haul

September 10, 2019

Thanks for your feedback Colin! We always look forward to hearing from our Affiliates!

JW

Jay W.  
President  
Real Estate  
Used the software for: 2+ years

### "Great Improvement from Old Version"

December 31, 2019

5.0

Excellent, simple and easy. Great support staff, well trained and well lead.

Pros

Easy to use and navigate. Easy to Train new users. Very mobile functional even for Admin functions. Very cost-effective payment merchant options. Lots of automated functions. New \[SENSITIVE CONTENT HIDDEN\] has totally turned it around and now improvements are getting made very quickly. Software is easily one of best out there! VERY cost effective and simple to use with one or multiple stores. New customers can be looked in the uhaul db on a national basis for contact information that automatically comes in.

Cons

Needs the revenue management brought into the new version. More reliable centralized mailing reporting. Better reporting for Mobile Digital Walk Around (inventory). API is nearly worthless at this point. Digital signatures on contracts is still pretty basic. Needs an API link with a full function eSign software or integrated eSign functions that are connected to a kiosk app or a website link. Customer portal is still branded like Uhaul and can't be modified for company designs or just trimmed down to be unbranded.

Alternatives considered

[Storable Edge](https://www.capterra.com/p/218435/storEDGE/)[Easy Storage Solutions](https://www.capterra.com/p/112769/Self-Storage-Software/)

Reason for choosing WebSelfStorage

Better and more functional and easier to use. WAY more internal functions without the need for 3rd party costs.

Switched from

[SiteLink Web Edition](https://www.capterra.com/p/92752/SiteLink-Web-Edition/)

Other software was bulky and not mobile friendly and had NO internal functions. everything had to be paid for to a 3rd party.

Review Source

BC

Bob C.  
Owner  
Real Estate  
Used the software for: 2+ years

### "Best self storage managemetn software for the money!"

August 26, 2019

5.0

Pros

we have used web self storage at multiple facilities over the years and have always found it to be easy to use, manager and customer friendly and easy for our accounting folks to use. For the price, we have an easy to use management software, very low credit card processing fees, a built in tenant insurance program and a listing on Uhaul.com. we cannot get all of those benefits in one place and especially for the price. while setting up our most recent self storage facility acquisition on webs self storage, the tech staff could not have been more helpful, our other vendors such as our call center agents have complimented web self storage's staff on how easy they have been to work with. we highly recommend this software for the independent self storage owner and operator.

Cons

still need to work out bugs for fully functioning online rentals

Alternatives considered

[SiteLink Web Edition](https://www.capterra.com/p/92752/SiteLink-Web-Edition/)[Storable Edge](https://www.capterra.com/p/218435/storEDGE/)

Reason for choosing WebSelfStorage

ease of use, price, integrated programs such as the credit card processing and tenant insurance

Switched from

[Syrasoft](https://www.capterra.com/p/10010746/Self-Storage-Management-System/)

we were having too many accounting issues

Review Source

Response from U-Haul

September 10, 2019

Thanks for your feedback Bob! We are always happy to hear from our Affiliates! If you need anything, don't hesitate to reach out! Toni Colasso U-Haul Self-Storage Affiliate Network 866-693-6683

BR

Brock R.  
Storage Operator  
Real Estate  
Used the software for: 1-2 years

### "Functions Great"

August 16, 2022

5.0

I have been very pleased with Web Self Storage. They have made my operating experience really easy. I have a lot of doors I am collecting on and Web Self Storage has made it simple to operate all of it. If I do call them with questions they are very helpful answering any questions that I have.

Pros

I am not a technological person. I'm just not into all of that stuff. I am into things that help things run smoother. I learn ways to operate things smoother and then operate them better. WebSelfStorage has helped me do that. The ins and out of all of it are pretty simple once you work with it a little bit. If there is something you are unsure of they have people that can help you operate through it.

Cons

I would like a way to work with someone a little more to help me further understand ways that could help me run all of my storage smoother. Now that I've been running it for almost 2 years I would like someone to work with me to help me in ways that I haven't figured out yet on my own. I'm sure this is possible but just haven't talked with anyone about it.

Review Source

Response from U-Haul

August 25, 2022

Thank you for your feedback! remove review Thank you for your post! Please contact us at 866-693-6683, option 1, option 2, and we can set you with a brief webinar to help and some quick tips!

DC

DeAnna C.  
Office Manager  
Consumer Services  
Used the software for: 2+ years

### "WebSelfStorage"

November 2, 2023

3.0

Pros

It is a good program for the monthly fee. Easily integrates into our kiosk and gate programs.

Cons

The inability to send notices and invoices to clients with Gmail addresses due to Web Self Storage not updating their settings to allow it. Also, a branch of Uhaul so their website lags and takes some time to load.

Review Source

MM

Mickey M.  
owner  
Warehousing  
Used the software for: Less than 6 months

### "owner"

August 12, 2022

5.0

The technical support that we have had during the learning process has been great, any issues we have had we could call or email and we had a response very fast. They give you one person that will help you with whatever comes up that was very nice

Pros

The credit card fees are very competitive for the industry. We had been using the same software program for years. and we needed something that had more features that could help us at the first of the month with statements and with automatic credit card processing .

Cons

We are in our mid 60's and there is a learning curve you must go through, with any new program, after we became familiar with the program it has got better. Our electronic gate access is not on there list that compatible with the program , Also making batch payment would also be very nice feature to have

Review Source

Response from U-Haul

August 25, 2022

Thank you for your feedback!

BA

Bentley A.  
Owner/Asset Manager  
Warehousing  
Used the software for: 2+ years

### "Solid. Setbacks and mistakes happen but their customer support really is second to none."

December 30, 2019

5.0

Ups and downs but they have always been the most affordable software.

Pros

The customer support. Their team is really trying to create better software for us and it shows.

Cons

It used to be their lack of access to real support but this last year has seen a solid 180.

Alternatives considered

[SiteLink Web Edition](https://www.capterra.com/p/92752/SiteLink-Web-Edition/)[Storage Commander](https://www.capterra.com/p/133936/Storage-Commander/)[Storable Edge](https://www.capterra.com/p/218435/storEDGE/)

Reason for choosing WebSelfStorage

Support and freedom to choose who I go with for supporting tech and functionality.

Switched from

[SiteLink Web Edition](https://www.capterra.com/p/92752/SiteLink-Web-Edition/)

Sitelink is becoming a tech company. They are changing themselves from a service company and it is showing. They are charging for everything and milking us (owners) for every cent. It is unbelievably frustrating. They are also removing functionality and access from anyone who is not using their entire suite of software. You cannot cherry-pick any single program anymore and expect any sort of help/support.

Review Source

JH

Jeff H.  
Manager  
Management Consulting  
Used the software for: 2+ years

### "Worst software Ever 2.7 rewrite"

April 4, 2019

1.0

For the last 8 years it has been one of the worst experiences with a software provider I have ever had in my 45 years of business. Their customer service department is understaffed so response times are poor. They are way behind the technology curve. We have remained with them because we have had a small 34,000 sq. ft. facility but with two more facilities in our plans these guys will soon be in the rear view mirror..a bad experience all the way around.

Pros

Finally compatible with Chrome Browser after 8 years of using them and having to use Windows Explorer.

Cons

Pretty much everything. The only improvement over the old software is the browser compatability with Chrome, not intuitive, move-ins are twice as slow. There conversion from the old system to the new was an absolute disaster. We sat on a chat session for 4 hours waiting for help so we could move someone in. We have used them for 8 years for the cost which is a third of the competition but you can only put up with mediocrity for so long at any cost, even free! Software runs slow because of the 15,000 outlets using it. Today is the 4th of the month, payments coming in but software has been down all morning. Can't wait to get our new software with StorEdge!

Review Source

NB

Nik B.  
Property Manager  
Warehousing  
Used the software for: Less than 6 months

### "STAY AWAY!!!!"

September 5, 2018

1.0

We are canceled our account after only 2 weeks due to a several reasons. To start our bad experience starting off when all of our tenants we getting switched over and logged into the WebSelfStorage program was less than stellar. The tech did not communicate anything very well and seemed rather put out that she had to do anything or answer any of my questions. we generally don't like the fact we had to be limped along on the "old" version and didn't get to start off the bat on the latest version and wouldn't be updated for 30 days. It really didn't live up to our expectations when we applied it to our business. Not to mention the demo we got to navigate was the newest latest version. We really don't like how nowhere on the tenants account can you view how many days late they are. It only says Delinquent or in Lien. You have to go to a separate report to find the days late. We need to be able to have multiple gate codes for a few of our tenants and your program does NOT allow for that. We would have to make a separate account for each gate code. And lastly, We didn't get set up with the right account number. We are a Uhaul dealer and should have been set up with the same dealer number in order to get the discount. Then when we canceled they said it would be 30 days before they could shut our account down. So since we did not use the system any more it was still sending out late payments to all of our tenants via email with no way to change it other than deleting the accts

Pros

There is very little to like about this software. The only advantages I found with it was the price and Uhaul will mail out your letters for the cost of a stamp. There are a few nice reports it can generate and its fairly easy to make a site map of your facility and that's about it.

Cons

First off you can only have ONE gate code per customer. so if you have a business that is storing with you and they want to have separate gate codes for each employee you can't or you have to make separate ghost units for every extra gate access code. Nowhere on the tenants account can you view how many days late they are. It only says Delinquent or in Lien. Uhaul should just stick to truck and trailer rental!!!!!!!!!!!!

Review Source

SM

Shanin M.  
Operations Manager  
Real Estate  
Used the software for: 2+ years

### "Upgrade?? They mean downgrade !!"

December 8, 2018

1.0

You know the old saying "If it aint broke, Don't fix it" ? Well uhaul should have taken that literally!!!

Pros

The old webselfstorage version was very user friendly, I loved it! I was excited for the upgrade and new features… that was a bust. The best thing about it was the message board.

Cons

Customer service does not exist. If you do get a hold of someone wether through live chat or on the phone they have no idea how to help and just tell you they are working on it. I feel sorry for the techs because they get all of our complaints and can't even fix them. they should have tested this software with some small facilities before forcing the bigger ones into it. Now we have to deal with all the nonsense of nothing working. I can't even move a customer out anymore, it took a 28 days for them to help me get a tenant moved out. We lost all cc info on files, the invoices are so messed up tenants are called daily to find out why they are in auction status when they just paid. My lock outs have me lock someone out for 1 day late when I have it set to 6 days. Sometimes my summary reports don't even show half my cash intakes for that day. I could go on and on about how bad this upgrade is but I think everyone else has already covered it.

Review Source

DF

David F.  
President  
Real Estate  
Used the software for: 2+ years

### "WebSelfStorage"

October 17, 2019

5.0

We have used WebSelfStorage for the past 5 - 6 years and have grown with the product including several iterations of the software and several minor (and one major) upgrade. We have found that the support to be great and very helpful. Overall our experience has been a good one.

Pros

The software is the backbone of how we run our storage & retail point of sale operation. It is intuitive and helps us operate our entire operation. I like the ease of use, the reporting for storage and the mapping features.

Cons

At times it does go down. The retail functionality could be more intuitive regarding the sale of retail merchandise. I feel the retail point of sale functionality and reports tools are very limiting.

Switched from

[Storage Commander](https://www.capterra.com/p/133936/Storage-Commander/)

became a U-Haul Dealer.

Review Source

Response from U-Haul

November 21, 2019

Thank you David! We always appreciate hearing from our Affiliates. Please feel free to contact us directly with any feedback, we are happy to hear from you. Out toll free # is 1-866-693-6683 option 1.

BW

Bryan W.  
Manager  
Accounting  
Used the software for: 2+ years

### "Customer Service Sucks"

July 5, 2023

2.0

I'm supposed to fix or work around any problems myself; anytime I contact U-Haul their immediate reaction is they are not responsible for any issues we are having.

Pros

The price is the only right thing about WSS.

Cons

Their communication and updates are non-existent. Our customers are no longer getting email notifications. Because of a conflict in email security.

Reason for choosing WebSelfStorage

N/A product was in prior use

Review Source

DW

Daniel W.  
General Manager  
Facilities Services  
Used the software for: Less than 6 months

### "Great option for Self-Storage Software"

February 4, 2020

5.0

Pros

As someone who likes to stay ahead of the curve, I was very interested in managing a location remotely. Once I found out that WSS offered this solution I jumped at the opportunity. \[SENSITIVE CONTENT HIDDEN\] at the contact center has been incredibly helpful in setting up the Remote Move In process and I do believe this is the way the Self-Storage industry is heading. I really appreciate the quality of the reports associated with WSS; the reports are easy to read and full of useful information. The software has a nice, modern look to it that is very user-friendly. Customer service is typically very responsive and able to assist with any issues we are having.

Cons

The remote move in process is still very new so there are obviously issues we run into along the way. Mainly being that the staff at the contact center is new as well and are not fully familiar with the remote move in process. This has lost us sales in the past from customers who were ready to move in, but the contact center was unable to complete the task. Thus, bringing more customers to our competition in the surrounding area. I understand this is a relatively new process so I am understanding of the transition, and \[SENSITIVE CONTENT HIDDEN\] has been very helpful in communicating with me and helping smooth out the process.

Alternatives considered

[Easy Storage Solutions](https://www.capterra.com/p/112769/Self-Storage-Software/)

Reason for choosing WebSelfStorage

The pricing was a big factor and fact that WSS is associated with Uhaul who can make reservations for us at our location.

Review Source

TB

Tonja B.  
Administrative Assistant  
Retail  
Used the software for: 2+ years

### "Great Service!!! Great Software!!"

August 8, 2022

5.0

Our experience with the Web Self Storage customer support staff was beyond excellent! Our CSR, \[SENSITIVE CONTENT\], went way above and beyond in helping us and getting us up and running. She provided us links for additional training and made sure we understood how to complete certain tasks. The process of getting us up and running so quickly would not have happened without the Web Self Storage support staff.

Pros

Reports are great! Templates are fantastic!

Cons

It would nice to be able to pull up the Site Map and not have to leave it to go to another section of the website.

Review Source

Response from U-Haul

August 25, 2022

Thank you for your feedback! -CC

MW

Margaret W.  
owner  
Warehousing  
Used the software for: Less than 6 months

### "Top Notch Technical support."

August 20, 2019

3.0

We have already had several customer move in because of Web Self Storage. We are not paying 1 1/2 the first months rent to a foreign company to rent our units. Finally we can answer our own phone calls without going through a third party. It is more economical and are dealing with friendly people.

Pros

I was intimidated by the program at first : however, with the help of rep they have made it seem easy. I am 73 years old and learn easier by hands on. The guidance that me and my team has received has helped immensely. Of course with any new program it is going to be a learning curve, I am thankful to have caring help on the other end..

Cons

It takes longer to take an application. I am sure with time, it will go faster. This is only our first week to be dealing with a new program. If you are moving over to WebSelfStorage do so after the 10th of the month it makes it much easier.

Reason for choosing WebSelfStorage

We chose WebSelf Storage over other products because of our regional U-Haul district manager rep. He is the most even tempered person I have ever known and has been so helpful with our U-Haul business. I knew if he recommended a product it had to be good.

Switched from

[SiteLink Web Edition](https://www.capterra.com/p/92752/SiteLink-Web-Edition/)

Horrible customer service...and Sparefoot

Review Source

Response from U-Haul

September 10, 2019

It is so nice to hear your feedback Margaret! Thank you for being a part of the U-Haul Self-Storage Affiliate Network. If you or anyone on your team ever needs assistance specific to your facility, please utilize our WebSelfStorage Admin team at 866-693-6683 option 1. We are happy to help!

TH

Thomas H.  
Owner  
  
Used the software for: 2+ years

### "The new update is a total disaster. Don't wast your time"

July 29, 2017

1.0

None so far with the new update. The old system worked very well and I would have given it a 10

Pros

Have used the old version for almost 15 years with very few problems but there is very little about the new version that is positive.

Cons

The new version is a total disaster to use. Customer service time has more than tripled. Important functions still don't work even two months after the new release. Layout is horrible and more time consuming to use. I Haven't found a single thing that is faster, easier or more functional than the old version. The whole update looks like it was written by 5th graders as a computer lab project. Even worse is the fact that U-hual in their infinite wisdom seems to think they know what is best for our facility and we should just get used to the new software. (Same as the Web-Best fiasco a few years back) The functionality and and user friendliness of the software is terrible and there is nothing intuitive about it anymore. Even the new color scheme for the site maps just doesn't even make sense. I assume that many things were changed just for the sake of changing them.

Review Source

KA

Karen A.  
Manager  
Warehousing  
Used the software for: 2+ years

### "Kudos to \[SENSITIVE CONTENT HIDDEN\]"

February 6, 2020

5.0

I needed some extensive history files on a client, as she was taking us to small claims court and \[SENSITIVE CONTENT HIDDEN\] went above and beyond in digging up the old file and sending me all that I requested. Kudos to her as it was very much appreciated!!!! Karen Apple

Pros

Some areas of the new WSS software is better. Like the fact that you have the option to delete a credit card charge, before saving, if say you accidentally did not put in the correct amount to charge.

Cons

Tech support took away the message box on the "letters" feature. This leaves me no way to correspond with client concerning a letter unless I generate ANOTHER email to client which has been reported " this is very annoying to receive 2 emails." Tech support gave me a reason (afraid clients would think it was spam mail & not open) but that doesn't seem like a valid reason. I would really like to see the message box added back onto the letters feature. I was told my name would be added to the complaint list about this. If there is a "LIST" shouldn't that tell you other WSS users want it back? Please return this feature as soon as possible. Also cannot retrieve past clients. I'm in a college town & have A LOT of returning clients. Being able to retrieve their past info would be very beneficial and time-saving for me.

Review Source

SS

Scott S.  
Owner  
Warehousing  
Used the software for: 2+ years

### "This is a great software!"

September 1, 2022

5.0

All of your support technicians(especially Daniela) are excellent!!!

Pros

I love the map that shows visually the status of each unit.

Cons

Emailing has been tricky with several not getting to the customer. The problem has been fixed

Review Source

RL

Robert L.  
Owner  
Warehousing  
Used the software for: 2+ years

### "Great customer service people!"

August 26, 2022

5.0

Very pleasant. They conduct themselves in a professional manner.

Pros

It is spot on and timely. The customer service is outstanding. Especially \[SENSITIVE CONTENT\] She is "spot on" with her technical knowledge and superb with speedy customer service.

Cons

A little difficult to familiarized myself as I am not a super technical person. But with the help of \[SENSITIVE CONTENT\], she makes the process easier.

Reason for choosing WebSelfStorage

We were a U-Haul Dealer

Review Source

DB

Derek B.  
CEO  
Real Estate  
Used the software for: Less than 6 months

### "First time user and now professional"

August 24, 2022

5.0

Having a self storage software to run our business has been critical to our growth and success. Having the property organized is critical.

Pros

Honestly the price was a big facture for us as we are a small start-up business and operational costs are high scrutinized.

Cons

It does have some bugs, some times when i input a lot of different customer accounts it overwrites my work.

Alternatives considered

[SiteLink Web Edition](https://www.capterra.com/p/92752/SiteLink-Web-Edition/)

Reason for choosing WebSelfStorage

Price per month

Switched from

[Rent Manager](https://www.capterra.com/p/2732/Rent-Manager/)

Rent manager is not for self storage properties. Not even a comparison.

Review Source

JE

Jeanie E.  
Manager  
Warehousing  
Used the software for: 2+ years

### "WebSelf Storage 2.7 is not an upgrade"

October 9, 2018

1.0

Problematic both with functionality as well as support. You cannot get the same answer twice from the help desk. Even they have no idea how it works.

Pros

It does have one or two useabele features but there are far more cons than pros.

Cons

It is BUGGY. They call this an upgrade, however it does not work correctly and the previous program was a poorly functioning program but this is worse by far. In my humble opinion, the IT department of U-Haul does not have the brain power to run the drive through at Taco Bell (who usually cannot get your order right even if you only order one item). I expect much better from a multi-billion dollar international corporation that has been in business as long as U-haul has. They are only just now dealing with the issues of internet explorer no longer being supported.

Review Source

SF

Sarah F.  
Office Manager  
Consumer Services  
Used the software for: 6-12 months

### "Worst Management Software Ever!"

May 21, 2019

1.0

It took over 2 months to set up as I had to hand type every single customer contract I had into their system. The original system was complicated and took a long time to learn. However once I had a hang of it, it worked quite well. However, after only being on the system a few months they had an 'upgrade'. The upgrade does allow you to access the software from mobile devices. But has so many errors. I takes longer to print monthly invoices with this 'management software' than it did when I was hand typing invoices and keeping manual books on a spreadsheet.

Pros

They have a customer portal that allows customers to log on and pay their bill, see their rates, etc.

Cons

Everything else. Software had multiple issues when downloading customer lists, reports, and letters, leading to hours of double checks and corrections before I can use the downloads.

Review Source

Response from U-Haul

September 10, 2019

Thank you for your feedback Sarah. I apologize for the delayed response. If you or anyone on your team would like to discuss issues specific to your facility, please utilize our WebSelfStorage Admin team at 866-693-6683 option 1. Our team is free to call and we are happy to help. Thank you for your continued support and for being a part of the U-Haul Self-Storage Affiliate Network. Toni Colasso U-Haul Self-Storage Affiliate Network 866-693-6683

DV

Danny V.  
Owner  
Retail  
Used the software for: 2+ years

### "Webstorage review"

October 21, 2019

5.0

Pros

Site map, customers access to U-Haul storage payment and call center options

Cons

Charges for reservations and computer not opening when website is having problems.

Switched from

[QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)

The program generates more income with the call center making reservations and taking payments. The program is very accurate with customers accounts.

Review Source

Response from U-Haul

November 21, 2019

It is so nice to hear your feedback Danny! Thank you for being a part of the U-Haul Self-Storage Affiliate Network. If you or anyone on your team ever needs assistance specific to your facility, please utilize our WebSelfStorage Admin team at 866-693-6683 option 1. We are happy to help!

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