GPS Tracking & E-Log Solutions

4.5 / 5 134 reviews

Who Uses This Software?

Businesses of all sizes with vehicles and assets.


Average Ratings

134 Reviews
  • 4.5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $19.95/month
  • Pricing Details
    Includes hardware and software.
  • Free Demo
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    24/7 (Live Rep)

Vendor Details

  • GPS Insight
  • www.gpsinsight.com
  • Founded 2004
  • United States

About GPS Tracking & E-Log Solutions

Vehicle and asset tracking solutions for powerful fleet intelligence. BBB A+ Accredited. 24/7/365 U.S.-based customer service. Award-winning technology and growth. 93% customer satisfaction rate. GPS Insight works with businesses and government entities that have fleets of vehicles and other mobile assets to solve your unique challenges through increased revenue, reduced costs, and reduced risk. Request more information now.


GPS Tracking & E-Log Solutions Features

  • Accident Tracking
  • Dispatch Management
  • Driver Management
  • Fuel Management
  • Inspection Management
  • Inventory Management
  • Maintenance Scheduling
  • Maintenance Tracking
  • Mileage Tracking
  • Motor Pool / Daily Rental
  • Parts Management
  • Routing
  • Tire Management
  • Tool Tracking
  • Vehicle Information
  • Vehicle Tracking
  • Work Order Management

GPS Tracking & E-Log Solutions Reviews Recently Reviewed!

We use this for our fleet at work and it helps with keeping up with the trucks.

Dec 11, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality

Pros: We can let our customers know where the trucks are at all times, since we are a delivery company. This also helps with letting the drivers know where they will be delivering to if they cannot find a jobsite.

Cons: It is hard to maneuver around when you are trying to do the mileage and the maintenance on the vehicles. There are too many screens that have the same features.

Vendor Response

by GPS Insight on December 12, 2017

Hi Robert, thanks for taking the time to leave us a review. We're sorry to hear you are having issues with vehicle maintenance. Your comments have been forwarded to your Account Manager and he will be reaching out directly to help remediate this issue. Please don't hesitate to reach out if anything else comes up. Always here to help, GPS Insight

easy to use, good reports available

Dec 11, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality

Pros: Knowing what is going on with my trucks and being able to get the monthly reports that are needed for my home office.

Vendor Response

by GPS Insight on December 12, 2017

Hi Karen, thank you for your review! We are glad to hear you are having such a positive experience with our solutions and greatly appreciate your feedback. Always here to help, GPS Insight

The software is much more user-friendly than other GPS-tracking software that we've used in the past

Dec 11, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The customer support team is great, the website is mostly very user-friendly (with the exception of a few details, which the customer support team are always happy to help with), and the live map is a great tool to have as well!

Cons: There are just a few functions that are difficult to find if you don't already know where they are, such as where to add the email address for where to send alerts and reports to users. I wish that the software would just automatically pull this from the email address already on file for the select users!

good communication and prompt service...

Dec 09, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: I have been using this for software for 2 years and it is very easy to use...numerous options and specs as well.

Vendor Response

by GPS Insight on December 12, 2017

Thank you for your review Tim! We are glad to hear you are having such a positive experience with our solutions and greatly appreciate your feedback. Always here to help, GPS Insight

We have loved our entire experience with GPS insight!

Dec 08, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: The customer service has been great. The overall software is simple to use both on desktop and in the app. The price is beyond compare. The software integrates with our fuel cards making it simple to keep track of our overall gasoline expenses. It is fast, reliable, alerts make it possible to monitor our fleet with precision. I can quickly monitor all aspects of our fleet including maintenance scheduling.

Overall: GPS Insight saves me time and money by allowing me to dispatch faster without calling my techs in the field to find out where they are as well as track our time for our customers during jobs. It allows us to monitor proper vehicle maintenance schedules as well which saves money on potential maintenance issues.

Vendor Response

by GPS Insight on December 12, 2017

Hi Krista - thank you for taking the time for share your feedback. We are glad to hear you love our products! Always here to help, GPS Insight

This service takes the stress away of wondering what job site my crew is at.

Dec 08, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: I can always depend on the accuracy of location and time. It's helpful when a customer calls and questions if our crew has been to their house to service their lawn maintenance. I can always give them an account of time.

Vendor Response

by GPS Insight on December 12, 2017

Thank you for your feedback Tobi! We are glad to hear you are having such a positive experience with our solutions and greatly appreciate your feedback. Always here to help, GPS Insight

great way to track your vehicles

Dec 08, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: was easy to install into my company vehicles. The information that you get in the reports is very helpful

Cons: There really are no cons other than it took me awhile to figure out how to read all the information that is given to you in the reports. It may just be because I am not very computer savvy but once I got the hang of it it became very useful

Vendor Response

by GPS Insight on December 12, 2017

Thanks for your review Brian! We are glad to hear you are having such a positive experience with our solutions and greatly appreciate your feedback. Always here to help, GPS Insight.

been very good to use. easy to understand

Dec 08, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
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Pros: very clean look and feel to it. easy to use. look of it is very easy to get use it. having smaller windows helps a lot when having a lot of trucks out and about

Cons: when logging in it takes me to some state and i have to relog back in a few times before getting back to my trucks.

Overall: seeing where my trucks are at all times

Vendor Response

by GPS Insight on December 12, 2017

Thanks for your review Chris! We are glad to hear you are having such a positive experience with our solutions and greatly appreciate your feedback. Please don't hesitate to reach out to our technical support team for help with log-in issues. Always here to help, GPS Insight.

I use this every day to help fill orders

Dec 08, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
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Pros: What do you like most about this software I use this every day and the ease of finding trucks who are moving

Cons: What do you don't like most about this software It signs me out a lot even though the username and password are already in and I just hit submit It takes time for it to load so I can find trucks

Overall: Filling orders fast

Vendor Response

by GPS Insight on December 12, 2017

Hi Denise - thank you for taking the time for share your feedback. We are glad to hear you love our products and are always here to help with log-in issues if they continue. Always here to help, GPS Insight

We put 100 vehicles on the road every day. GPS Insight lets us keep a real time eye on them.

Dec 06, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
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Pros: Ease of use, Traffic feature, The APP is great! The reports that you can get from this software is amazing!

Overall: Real time tracking. Speed reports Traffic delays

Vendor Response

by GPS Insight on December 12, 2017

Thank you for your review Joe! We are glad to hear you are having such a positive experience with our app and greatly appreciate your feedback. Always here to help, GPS Insight

404d240354dbb5559c6713589fcb68de

I use it for my fleet, I help install the units and do the tracking from the software.

Dec 06, 2017
5/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money

Pros: I enjoy using it. Its easy to get used to once you have figured out where everything is. I haven't learned everything on it yet but I learn new things about the software everyday that helps with our fleet in tracking.

Overall: I love the software, there hasn't been a time where I was disappointed in it. I've been using the software for about 5 years now and I think its a great program and that more people should be using it.

Vendor Response

by GPS Insight on December 12, 2017

Thank you for your review Spencer! We greatly appreciate your business and your feedback. We're so happy to hear that after 5 years you're still finding so much value in our solutions! Always Here to Help, GPS Insight

Easy access to track daily routes

Dec 06, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Time line of travel and stop times. Satellite feeds help locate markers in area. Good software and visuals.

Cons: Getting around all software uses. Some areas do not pertain to my needs but have learned to set my needs only.

Overall: Able to track Officers and monitor time usage for scheduling patrols.

Vendor Response

by GPS Insight on December 12, 2017

Thank you for your feedback Russell! We are glad to hear you are having such a positive experience with our solutions and greatly appreciate your feedback. Always here to help, GPS Insight

One of the best out there!

Dec 05, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: There is an abundance of reporting features to take advantage of. You can view pretty much any detail about your vehicle you'd like. The part we like most though, is the support we get from our team. From our account manager, down to a support tech taking a call... everyone is eager to help and wants to please.

Cons: Everything has little cons here and little there and really there is no getting around it. Our Cons aren't anything we wouldn't experience with another service. We have some devices randomly stop working, typically they get a magical update and they are good to go! The ones that don't, get replaced and there is no issue. The biggest down side to us is being able to see which vehicle was at a specific time/location without having to export into a different program.

Overall: This software is a crucial part to maintaining and tracking our most valuable assets.

Vendor Response

by GPS Insight on December 12, 2017

Thanks for your review Jeremy! We are glad to hear you are having such a positive experience with our solutions and greatly appreciate your feedback. We have forwarded your feedback to your Account Manager and they will be in touch to help, as you have the ability to view vehicle times and locations within our portal. Always here to help, GPS Insight.

I am still learning this system. Fairly new to the county

Dec 05, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: It is easy to use and learn. This may be silly but I do like the fact that anytime I have to go back and find a route I can adjust the speed. I find that to be very helpful especially when I'm not able to spend a lot of time doing the research. Anytime we have called in for assistance everyone is very helpful. I was tickled that I figured out how to update new employees on my own.

Overall: Once I learn it in detail I do feel that it will expedite my work. I have only been with the company for 1 year and I have just recently been able to spend some time using the software. Even though I was able to update new employees on my own, I feel that I could use some more help with the learning.

Vendor Response

by GPS Insight on December 06, 2017

Thanks for the great review Liz! We appreciate your business and are happy to hear you are having such a positive experience with our solutions. Always here to help, GPS Insight

Tough at first, but with help from the support team we got through it

Dec 04, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
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Pros: Very easy to use. It seems like that it covers all bases as far as reports are concerned. Makes my job just a little bit eaiser

Cons: Hard to get used to. Since we have always done paper logs, and have a lot of older drivers that don't like change. But it seems like they are getting the hang of it. Some of my guys don't even own a computer.

Overall: Less paperwork for me and the drivers

Vendor Response

by GPS Insight on December 06, 2017

Thanks for the great review Duane! We appreciate the feedback and thank you for your business. Please don't hesitate to get in touch with your Account Manager if we can help with driver training. Always here to help, GPS Insight

GPS Insight is very helpful to me. I use it every day to enter time for the guys that have it.

Dec 04, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: The software is easy to use. It tells me everything that I need to know about where our drivers went through out the day.

Vendor Response

by GPS Insight on December 06, 2017

Thanks for your review Glynda! We appreciate the feedback and thank you for your business. Always Here to Help, GPS Insight

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A reliable flexible experience.

Dec 04, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
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Pros: Good visibility and tracking of fleet. Very flexible customization with way points, alerts via SMS/email, etc. Use historical mapping for accident investigations, order delivery verification, etc.

Cons: Uninstalling and reinstalling the units when we upgraded trucks was a little bit of work but it's a once/7 year process so not that bad.

Overall: Real time alerts, tracking, and reliable historical data

Vendor Response

by GPS Insight on December 06, 2017

Thank you for your review Edward! We greatly appreciate your business and your feedback. Please don't hesitate to reach out if we can be of any assistance. Always Here to Help, GPS Insight

Easy to use, good support

Dec 04, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Overall design, dashboard, reporting , built in graphs, landmarks, works with garmin, built in texting, and routing

Cons: The existing reporting has an integration issue with gas cards (WIX). Requires a download of gas usage from the Wix site to do the IFTA reporting.

Overall: Saves time both in the field and in the office and fuel

Vendor Response

by GPS Insight on December 06, 2017

Thanks for your review Russ! We appreciate the feedback and thank you for your business. Always Here to Help, GPS Insight

during the 2g switchover, it was a total nightmare with little help from our rep

Dec 04, 2017
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
2 / 5
Value for Money

Pros: A constant reporting of our technicians' location is handy. the service reports are also very handy. a run down of the drivers driving habits is also instrumental to buisness.

Cons: the reports are challenging to read. oftentimes customer service does not follow up with issues. pinpoint locales arent very exact for reporting purposes.

Vendor Response

by GPS Insight on December 06, 2017

Thanks for your review Chris! We're sorry to hear you have had communication issues with our support team, your Account Manager will be reaching out to help remediate any issues. Thanks for your feedback and your business. Always here to help, GPS Insight.

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GPS Insight has been a very good company to work with.

Dec 04, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Provides a high level of visibility to resources, ease of use within the portal and provides a very clear and understandable means of resource management.

Cons: There isn't anything in specific that can be pointed out at this time. GPSI has been very responsive to any suggestions or changes that have been pointed out to make the portal and it's equipment easy and responsive to use.

Overall: Resource location and management.

Vendor Response

by GPS Insight on December 06, 2017

Thank you for your feedback Amos! We are glad to hear you are having such a positive experience with our solutions and greatly appreciate your feedback. Always here to help, GPS Insight

Does exactly what I need it to do!

Dec 04, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: I can always tell where our employees are and how long they have been there. For us that is a must need. We use this program to track our porta pot drivers and ensure that each customer was gotten to that week.

Cons: Some of the information is a hard or confusing to read. For example, the stop and detail report. It may just be me, but I have a hard time reading it and making sense of it.

Overall: Always knowing where our trucks are and how long they have been there.

Vendor Response

by GPS Insight on December 06, 2017

Thank you for your feedback! We are glad to hear you are having such a positive experience with our solutions and greatly appreciate your business. Always Here to Help, GPS Insight

GPS Insight has been the best GPS tracking solution we have found

Dec 04, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Ease of Use
User friendliness
Accuracy of Tracking vehicles
The fact the software works with our dispatching program.

Cons: A few bugs in the ELD solution. Most of these have been solved through working with customer support.

Vendor Response

by GPS Insight on December 06, 2017

Thank you for your review Chris! We're glad to hear you are having such a positive experience with our ELD Solution. Please don't hesitate to reach out if we can be of any assistance. Always here to help, GPS Insight

very good product

Dec 04, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
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Pros: I think what i like the most about the software would have to be the mapping that is provided. it is very easy to follow where your truck are at any given time. I also use the IFTA reporting features quarterly to keep track of the miles driven in each state.

Cons: what i like least about the software would have to be the process you must take in order to add/change a truck to the system.

Overall: We recieved the ability to track out truck and other assets on a real time basis.

Vendor Response

by GPS Insight on December 06, 2017

Thank you for your review Charles! We greatly appreciate your business and your feedback. Our Support and Account Management teams are always available to help with truck adds if you ever need the support. Always here to help, GPS Insight

this is a useful tool for my comapany

Dec 04, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
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Pros: I like to have reports sent to me in email. we like to see where my drivers are at a moments notice

Cons: we cant access records past 6 months so when our clients ask us for past date reports we have to call you

Overall: we can give our clients the time our servers we at a given address.

Vendor Response

by GPS Insight on December 06, 2017

Thanks for the great review Elizabeth! We appreciate your feedback and are happy to let you know that you are able to access records older then 6 months - your Account Manager will be in touch to assist. Always here to help, GPS Insight

GPS Insight enables us to deliver a higher level of customer service than ever possible before.

Dec 04, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Tracking information is updated every few minutes allowing timely dispatching and answering customer inquiries about estimated arrival times.

Cons: Could be a little easier to drill into a stop to see arrival and departure times. Otherwise this software meets all our needs and we will add to all new vehicles as we grow.

Vendor Response

by GPS Insight on December 05, 2017

Thank you for your review Daniel! We greatly appreciate your business and your feedback. Our Support team is always available to help with technical issues if you need it. Always Here to Help, GPS Insight

GPS Insight is very helpful in allowing us to provide excellent details regarding their deliveries.

Dec 04, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: It's easy to use, navigate and is very intuitive if I ever want to use a feature i haven't used before.

Cons: Sometimes it will hourglass when readying a report or mapping function, but this is more an exception than a consistent problem.

Overall: We can track our driver in semi-real time which allows us to communicate to other customers along the route on the status of their deliveries.

Vendor Response

by GPS Insight on December 05, 2017

Thank you for your feedback! We are glad to hear you are having such a positive experience with our solutions and greatly appreciate your business. Always Here to Help, GPS Insight

The support staff hands down have the most thorough presentation our of their companies I looked at

Dec 03, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Everything. From the thorough presentation the support staff gave, her knowledge of the product, the ease of set up and ease of use

Overall: Tracks the trucks allowing me to see how close trucks are to needing maintenance and can schedule appointments . Rerouting crews based off of real time traffic allowing them to avoid certain areas that have heavy traffic( ie accident, construction)

Vendor Response

by GPS Insight on December 05, 2017

Thank you for your feedback Mike! We greatly appreciate your business and your feedback. If we can ever assist in any way please don't hesitate to reach out. Always here to help, GPS Insight

Fits our business needs and helps us stay within budget while meeting our regulatory standards.

Dec 01, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
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Pros: Reliability, particularly in rural settings, is very important to our transportation services. Ease of use via differing platforms (desktops, smartphones, etc.).

Cons: Customer service response time could be a bit better; not bad, but not great. Shipping time on parts is sometimes lacking, although not always.

Overall: Financial and HR related

Vendor Response

by GPS Insight on December 04, 2017

Thank you for your feedback Roger! We are glad to hear you are having such a positive experience with our solutions and greatly appreciate your business. Always here to help, GPS Insight

we use gps insight to track our fleet and it has been a good program to use

Nov 30, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
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Pros: I like the computer and phone app because we can monitor our fleet in office and out of office. the alerts are useful also especially the speeding alerts

Cons: the history section is just ok I have worked with other programs that the history section was more detailed and easy to use

Overall: great tracking and alerts

Vendor Response

by GPS Insight on December 04, 2017

Thank you for your review Russ! We greatly appreciate your business and your feedback. Our Support and Account Management teams are always available to help with our portal history section if you need it. Always here to help, GPS Insight

I have had a wonderful experience with this product

Nov 30, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
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Pros: I like that it helps me keep track of where my employees are at all times. Time matters in my business.

Cons: I don;t like that it sometimes it lags on my phone & doesn't show me everything I can see on my computer.

Vendor Response

by GPS Insight on December 04, 2017

Thank you for your feedback Ryan! We are glad to hear our solutions are working so well for you and greatly appreciate your business. Always here to help, GPS Insight

Customer Support has always been available and always provided service.

Nov 29, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: The software is easy to use and the most efficient. Easy to keep track of vehicles and vehicle usage.

Cons: At first I thought it was difficult to install, but the installers took care of everything. We tried to install ourselves at first, but realize it is more efficient to have the installers do it.

Overall: Our drivers are more likely to maintain a safe speed knowing the GPS units are installed.

Vendor Response

by GPS Insight on December 04, 2017

Thank you for your feedback Val! We are glad to hear you were able to get your devices up and running and that you are having such a positive experience with our solutions! We greatly appreciate your business. Always here to help, GPS Insight

Steep Learning curve but good product

Nov 29, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: Once you use the software and learn to move around it gives you good information. There are very certain things we needed and we are able to get them.

Cons: There is so much it can do it is overwhelming. We do not need all the the components that it can do.

Vendor Response

by GPS Insight on December 04, 2017

Thank you for your feedback Stephen, we greatly appreciate your business! Our Support and Account Management teams are always available to help with portal training if you need it. Always here to help, GPS Insight

Good tracking, Easy and convenient usage

Nov 29, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Highlights for me, are the activity detailed report and the app on my phone. The report is easy to read and give lots of information. I love that I can click on the address in the report and it gives me a map of actually location and the landmarks in area. The app is also great, because I can check on our vehicles, even when I'm away from the office.

Cons: On the app side, sometimes I need to refresh a couple times to get update data and it can be a little slow when refreshing. However, it might be a timing out issue which is understandable.

Overall: I can check on our vehicles at all times and verify timesheets with GPS.

Vendor Response

by GPS Insight on December 04, 2017

Thank you for your feedback Denissa! We greatly appreciate your business and your feedback. If we can ever assist in any way please don't hesitate to reach out. Always here to help, GPS Insight

Excellent functionality and integration.

Nov 29, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The ability to integrate with our dispatching software allows for easy access to important data. It helps us better service our customers.

Cons: The limited devices that are offered has left us wanting more. Additional partnerships with device manufacturers, or expansion of the current manufacturer's line, would be beneficial for companies with trucks that do not need extremely rugged devices, but need a little more than what is offered,

Overall: Easy of access to important data.

Vendor Response

by GPS Insight on December 04, 2017

Thank you for your feedback! We are glad to hear you are having such a positive experience with our solutions and greatly appreciate your business. Always Here to Help, GPS Insight

GPS Insight makes it easy to track fleets and manage vehicle maintenance.

Nov 29, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is extremely easy to use and there are more features than any other GPS tracking companies out there. There are so many helpful training articles and customer support is always available.

Cons: The only thing it doesn't do is integrate with our scheduling/invoicing software-Service Titan. I am certain our other franchises would use GPS Insight if they offered this feature.

Overall: This software is essential to managing our fleets and managing oil changes/maintenance.

Vendor Response

by GPS Insight on December 04, 2017

Thank you for your feedback Kelli! We are glad to hear you're having such a great experience with our solutions! We are also happy to lat you know that we do integrate with Service Titan. Your Account Manager will be in touch to help get it set-up. Always here to help - GPS Insight

E5a38c4a63414dd9a97cf5ecf22d6999

Excellent experience for somebody new to the GPS tracking technology.

Nov 28, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy to navigate. My account manager spent over an hour teaching me the ins and outs of navigating the portal, setting parameters, geofencing, etc.

Overall: Ease of use and thus far, great customer support.

Vendor Response

by GPS Insight on December 01, 2017

Thank you for your feedback John! We greatly appreciate your business and are delighted to hear how well our solutions are working for you. Always Here to Help, GPS Insight

Best GPS fleet tracking I've found

Nov 28, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ties to my WEX account so I can get notified if the WEX card is used inappropriately.
Notifications are extensive and work well.
Maintenance tracking is a big plus.
Speeding notifications have helped us reduce risk. It's worked well for us.

Cons: The only issue I've run into is the delay feature in scheduled fuel reports. When set for a 2-day delay it actually causes the report to be sent every 3 days instead of creating a delay in transactions.
This is overcome by not setting a delay period.

Overall: Reduce fuel costs and notifications to the drivers through the Garmin interface

Vendor Response

by GPS Insight on December 01, 2017

Thank you for your feedback Rick! We are glad to hear you are having such a positive experience with our solutions and greatly appreciate your business. Always Here to Help, GPS Insight

Never had a doubt if we selected the right product.

Nov 28, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Easy to use and always looking at ways to improve their product. Like many of the customizable features you can set up to make it the way that you would like.

Cons: Updating of GPS software to keep up with new roads. Sometimes customer service can lag on getting back to you but this does not happen that often.

Overall: Helping us manage our fleet and also helps us better route our routes to make sure the drivers are taking the best routes possible.

Vendor Response

by GPS Insight on November 29, 2017

Thank you for your review! We greatly appreciate your business and your feedback. Our Support team is always available to help with technical issues if you need it. Always Here to Help, GPS Insight

I use this program daily and I find it's user friendly and easy to understand!

Nov 28, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The search tool and GPS are great and easy to follow. I like how I can pinpoint the locations of our trucks & equipment and gps them in a matter of seconds. I like how detailed the information is about the trucks and equipment.

Cons: Sometimes the delay when you hit search or it may freeze or not pic up the GPS properly, but that doesn't seem to happen too often which is a great thing!

Vendor Response

by GPS Insight on November 29, 2017

Thank you for your feedback Kia! We greatly appreciate your business and are happy to hear you're having such a positive experience! Always Here to Help, GPS Insight

Great product! Great support, always ready and able to help with any issues that arise.

Nov 28, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Ease of use, great reports for mileage, states etc.. Drivers love the system and it's ease of use, easy to see screen.

Cons: System is difficult to login for drivers some days. Sometimes we have to reboot the tablet multiple times before login can be accomplished.

Overall: Time saver on logs, mileage reports, tracking drivers and coaches

Vendor Response

by GPS Insight on November 29, 2017

Thank you for your review Mark. We greatly appreciate your business and your feedback. Our Support team is always available to help with technical issues if you need it. Always Here to Help, GPS Insight

Easy to use!

Nov 28, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Easy to navigate, very accurate. I can see where my trucks are at any time and can set up alerts when the trucks go into areas they are not supposed to be.

Cons: Historical mapping not available on mobile devices. Sometimes connection is a little slow using mobile device but that is probably more a cell service issue.

Vendor Response

by GPS Insight on November 29, 2017

Thanks for your review Ted! We appreciate the feedback and thank you for your business. Always Here to Help, GPS Insight

easy to use

Nov 28, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
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Pros: makes fleet tracking easy. i find that there is a lot of useful features. keeping track of the fleet is very important

Cons: Reports can be hard to use would like more control. i would like to see making Landmarks and setting up reports streamlined.

Overall: Easy fleet tracking

Vendor Response

by GPS Insight on November 29, 2017

Thank you for your review Justin. We greatly appreciate your business and your feedback. Our Account Management team is always available. Always Here to Help, GPS Insight

We use GPS for our 8 courier Employees coordinating medical pickups. We love it!

Nov 28, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Being able to Have a SHARED whiteboard, as well as using Landmarks to find which vehicle is closest to locations. Also messaging is a great tool!

Cons: Having to Constantly REFRESH the current locations of vehicles. It would be nice to have it auto refresh every few seconds. Also the Messaging could be worked on a little more. Once a message is texted, it would be nice to have some sort of "delivered" and "opened" notification (similar to iMessaging on our Phones) sometimes we double send a message not knowing if it actually was sent or not.

Overall: Being able to Keep track of employees while they are driving so we can coordinate medical pick ups with ease.

Vendor Response

by GPS Insight on November 29, 2017

Hi Yelena - thank you for taking the time for share your feedback. We are glad to hear you love our products! We have forwarded your concerns to our product and developments teams. Always here to help, GPS Insight

Needed help with running a report - One phone call to our rep. and with in minutes he ran me through

Nov 08, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Very powerful tool. Many many options. It will provide a means of driver safety and improvment. Currently tracking close to 90 vehicles

Vendor Response

by GPS Insight on November 15, 2017

Thanks for your review Robert! We appreciate the feedback and thank you for your business. Always Here to Help, GPS Insight

Easy to set up, use, and maintain

Oct 05, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Very easy product to set up and use. Can be linked to fuel cards. Also, tons of standard reports, including state mileage and idling reports.

Cons: The physical GPS units themselves seem to have constant technical issues. Also, the E-log is an upgrade to the standard product which costs more.

Vendor Response

by GPS Insight on November 15, 2017

Thank you for your review Don. We greatly appreciate your business and your feedback. Our Support team is always available to help with technical issues if you need it. Always Here to Help, GPS Insight

All I hoped for and more!

Jul 03, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Real-time tracking only a minute or so delayed which is close enough for our purposes. Knowing a technicians location allows us to efficiently redirect as customer requests come in.

Overall: More efficient response to emergency requests. And verifying time spent at a location is easily documented.

Vendor Response

by GPS Insight on July 05, 2017

Thank you for your review Phil. We appreciate your business! Always here to help, GPS Insight

Units seem to track very well

May 23, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Units are easy to install on new vehicles, just plug in. Units capture usable location information and information on performance of vehicles.

Cons: On older vehicles, fuses blow easily causing the unit to go out, because the unit is attached to obd connector in cigarette lighter.

Overall: Vehicle locations

Vendor Response

by GPS Insight on July 05, 2017

Diane - thank you for taking them time to leave us feedback.

Like the graphics in the maps

May 18, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I use several reports. Its nice to have them e mailed to my in box. I have several landmarks set up to monitor safety to our employees

Overall: Safety of our employees, helpful reports

Vendor Response

by GPS Insight on July 05, 2017

Thank you for your review David. We appreciate your business! Always here to help, GPS Insight

We sometimes have difficulties but service a rural area and our vehicles have interlock systems,

May 18, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I like being able to look up how a driver is performing and going back in time to specific days. I like seeing where drivers are using the app on my phone. I like sending messages and responding to messages from my desktop.

Cons: When assigning fobs and retrieving Fleet data for services could be more user friendly. MOST OF THE FUNCTIONALITY IS GREAT. Sometimes it seams a little difficult to operate.

Overall: Knowing what the work force is doing and having documentation of when and how they did.

Vendor Response

by GPS Insight on May 18, 2017

Thanks for the great review Tim! We will have a solution to the driver assignment coming soon. Please contact your account manager for details. We appreciate your business! Always Here to Help, GPS Insight

our experience is great.

May 18, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: its really acurate and it has help us keep track of where our delivery trucks are going or where they are at any moment. also improves our control on fuel use by using the idle-ling report.

Cons: Some GPS units will get lost and during that down time we cant track the route of the truck.
and to be able to fix it the tech requires us to have the truck with us to trouble shoot it. but to do that we will have to bring back the delivery truck from it's route.

Overall: availability to control the time spend our on delivery and been able to track if the drivers go off route.

Vendor Response

by GPS Insight on May 18, 2017

Thanks for the great review Jonathan! Always Here to Help, GPS Insight

Using the dashboard is the most user friendly that I've seen and used. Easy to customize.

May 18, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The flexibility and control of changing the views, reports and dashlets is great. I'm able to easily create different dashboard views for different modes of analysis or presentations for Executive review of the equipment activity.

Overall: Being able to always know what is happening with our equipment has many benefits. We are still evaluating what we are able to obtain from this information.

Vendor Response

by GPS Insight on May 18, 2017

Thanks for the great review Belinda! We appreciate our partnership and look forward to working with you for years to come. Always Here to Help, GPS Insight

Great way to keep in touch with all fleet

May 18, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I appreciate the up to date software, that offers items such as reports and maintenance alerts.
The ability to add stop notes are a bonus as well.

Cons: Often fleet will go out of range, due to the area with no service. Certain times a vehicle will be out of range and we need to determine if they are idle or moving.

Vendor Response

by GPS Insight on May 18, 2017

Thanks for the great review Robin! We appreciate our partnership and look forward to working with you for years to come. Always Here to Help, GPS Insight

Does everything I need it to do.

May 18, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I love how easy it is to use. Also, very handy on cell phone as well as computer. Very reliable and .

Cons: Sometimes a little slow but that could just be my cell service. Not sure what else to say other than I am really happy with the product

Overall: Can see where my employees are at all times. Also feel more secure

Vendor Response

by GPS Insight on May 18, 2017

Thanks for the great review German! We appreciate our partnership and look forward to working with you for years to come. Always Here to Help, GPS Insight

Reliable helpful easy to use and understand

May 18, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It shows and updates in speed of our vehicles. Alerts when speeding good report data detailed easy to read also has a map trail that's easy to under stand and has street view very helpful

Cons: It does not follow vehicles live you have to wait for system to update sometimes it gets a little confusing but makes up with reports

Overall: Helps keep track of vehicles on order to make sure we arrive on time to costumers. It helps with reports when we do audits on route.

Vendor Response

by GPS Insight on May 18, 2017

Thanks for the great review Silvestre! We appreciate working with you and want to be sure you always have an exceptional experience with us. Unfortunately, following vehicles 100% live is a limitation for all GPS tracking companies. Always Here to Help, GPS Insight

Great tool, make my job more easy.

May 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Im able to go back and see the routes to confirm a past day of visit to a customer, but all the features Im able to use are great.

Cons: I wish I can see the time that takes a trip from one point to other when Im seeing the route of the vehicles.
wish Im able to create a report of the times of start and end of the daily route of every vehicle for pay roll purpose.

Overall: Control the route more in a more accurate way, and confirm that the job its really done.

Vendor Response

by GPS Insight on May 18, 2017

Thanks for the great review Mila! We appreciate your business and are happy to hear we make your job easier. We will follow up with you about your request. Always Here to Help, GPS Insight

We have had this installed for a couple of months and have been very happy with the performance

May 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Tracking our trucks with accuracy, knowing who is speeding, knowing what routes they are taking. Also the feature of "who's closest" is very handy.

Cons: Some of the reports (stop/idle) are a little difficult to use at first to be able to verify time cards. But once we have gotten used to the reports, we are able to do what we need to.

Vendor Response

by GPS Insight on May 18, 2017

Thanks for the great review Lynnette! We appreciate our partnership and look forward to working with you for years to come. Always Here to Help, GPS Insight

Awesome program

May 15, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: user friendly, easy to GEO Fence, truck set up, can do most things from 1 screen, sales and support staff always being there to help.

Cons: should tell us when we have entered a duplicate/so we do not have a property mapped more then once. survey needs to many characters

Vendor Response

by GPS Insight on May 18, 2017

Thanks for the great review Cynthia! We will let the development team know about your request. Always Here to Help, GPS Insight

Absolutely AMAZING! Joshua Lazar is an amazing rep!

May 15, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Ease of use on smartphones makes communication on the go super simple. The customer support is always super quick and helpful.

Cons: The software app has to be closed on your phone to get exact locations if you have already opened the app once.

Vendor Response

by GPS Insight on May 18, 2017

Thanks for the great review Tyler! We are thrilled to hear you are having a wonderful experience! We will let Josh know how happy you are with him. Always Here to Help, GPS Insight

Very pleasant when I have had questions about the different functions.

May 15, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy to use and understand when I have to track the whereabouts of a vehicle that a complaint has been called in on, or tracking when a employee arrives to a site or is involved in an incident.

Cons: There are times where the system freezes our when the system goes out would prefer to receive an email about the issue instead on an email from the corporate office making me aware of the issue..

Overall: Being able to track the trucks from my branch whether I'm doing investigations or routine checks, this systems has performed very well.

Vendor Response

by GPS Insight on May 18, 2017

Thank you for the great review Ben! We love working with you and your company and look forward to many more years of success together. Please contact us to address any issues you have with the system. Always Here to Help, GPS Insight

Good experience

May 15, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like the layout of the Website and that the pages open in new tabs. I like that all of the help pages are readily available and easy to follow

Cons: I would like it if I could run reports for more than 30 days without deleting calendar days then adding back.

Excellent features, service and price.

May 15, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: API Integration. Lots of good reports and automatic notifications. Garmin integration for fleet dispatching.

Cons: Browser compatibility, but this is a minor issue. I really don't have any other complaints that of note.

Overall: Huge ROI, from gas to payroll timecards.

Very easy to use and run daily/weekly reports are great

May 15, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I am able to look up any of our trucks on duty to see where they are or look at previous week/month and compare to my payroll times. For billing customer I like to use it for verifying hours for a delivery.

Cons: Very little this happens but sometimes the system will go down but we manage to get hold of customer service and have it running back up.

Overall: Like I said before knowing where the trucks are running what state or location they are at and checking their times for start and stop time.

Vendor Response

by GPS Insight on May 15, 2017

Thank you for the review Jennifer! We appreciate the kind words. We are so glad we help your business manage the fleet and streamline payroll and billing. Please reach out if you ever need us. Always Here to Help, GPS Insight

THIS PRODUCT WORKS OUT GREAT FOR OUR COMPANY THUS FAR. GREAT TOOL TO USE IN ROUTES AND CALLING OUT S

May 15, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: LETTING ME KNOW WHERE OUR DRIVERS ARE AT AND HOW LONG IT TAKES PER STOP ALSO GETTING TO THE RIGHT PEOPLE AT THE RIGHT TIME. I HAVE A GREAT USE FOR THE GPS SYSTEM.

Cons: SOMETIMES IT CRASHES ON ME BUT THAT COULD BE THE COMPUTER ITSELF. OTHER THAN SOMETIMES IT TAKES A LONG TIME TO LOAD AND REFRESH IT ALL WORKS VERY WELL.

Vendor Response

by GPS Insight on May 15, 2017

Thanks for the feedback Zach! We are happy to hear we are helping your business. Please reach out if you ever need anything. Always Here to Help, GPS Insight

The system is very easy to use

May 15, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: the reason i like the system is that i can see my drivers at all time .and i can see there notes and all of the locations at all times

Cons: that the system some times does not respond as quick as needed and your not able to see more than one vehicle at a time

Overall: the ability to track my drivers at all times and being able to plan there day down to the minute

Vendor Response

by GPS Insight on May 15, 2017

Thank you for your review John! We are so happy to hear that we are helping your business. We will contact you to see if we can help with the Con you noted. Always Here to Help, GPS Insight

My experience using this program has been very pleasant

May 15, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: Software is very user friendly have been using it for the last 2 years.
I would recommend it to other people to use it.

Vendor Response

by GPS Insight on May 15, 2017

Thank you for the kind words Victor! We appreciate our partnership and look forward to continuing to help your business manage the fleet. Always Here to Help, GPS Insight

Very easy to use both on the desktop and the mobile app. I use this every day.

May 15, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love its ease of use. I use the software daily on both my desktop and the mobile app to track the progress of our driver. I love its real time visibility, love the function we have built in that tells us what has been dropped off / picked up. I also love the reporting that is available and its ability to be exported so I can dive into the data further.

Cons: The only con that I have with this software is I cannot determine the time it will take my driver to go from point A to point B. For example, if he is leaving a hospital and going to another I would like the ability to see how long it will take him. I see a function that will tell me time from the office to a location or vice versa but even that doesn't see to work. If that can be fixed or added in it would a great asset to us managing his day.

Vendor Response

by GPS Insight on May 15, 2017

Thanks for the review Dave! We would be happy to discuss determining the time it will take for your driver to go from point A to point B. Please give your account manager a call. Again, thank you for the kind words. Always Here to Help, GPS Insight

Our company uses this daily and it does what we need

May 12, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I am the one to enter new drivers and make changes daily. I like it. Easy to use for me. Fast to get the results I need for any data.

Cons: Its so much data to learn initially. So many open new screens to get what you need and it takes time to learn that and teach that.

Vendor Response

by GPS Insight on May 12, 2017

Thank you for the feedback Deona! We are glad you find value in the product and rate us so high. Always here to help, GPS Insight

It is great!

May 12, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: For what we purchased it for it works great, we like the different map views that each user can customize.

Cons: I want a better way to visually show our employees homes and parts houses when looking at the entire map of our area, the landmarks do not stand out enough to help us route our trucks.

Overall: We can track the speed and drive time of our trucks.

Vendor Response

by GPS Insight on May 12, 2017

Thank you for the feedback Brittany! We are glad you like our custom features. We have a way to help you make those landmarks stand out. Please contact your account manager for more info on that. Always here to help, GPS Insight

Our full fleet deployment was smooth. Years later we still enjoy the powerful tracking and reports.

May 12, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: User dashboard and reporting is second to none. We have looked at many and none compare. From hardwired units to plug and play devices, they offer something for a variety of applications.

Cons: Like any technology , things can change. Cellular providers changed things on their end but GPS Insight adapted and provided a seamless solution.

Overall: Safety was our most obvious benefit. We know where our crews are at all times.

Vendor Response

by GPS Insight on May 12, 2017

Thank you for the feedback Phil! We are glad you are still loving the product. Say hi to your team over there for us! Always here to help, GPS Insight

Awesome for any size fleet!

May 11, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: The reports you can generate to see KPIs as well as the overall ability to monitor assets/vehicles in real time.

Cons: Mobile app could use a refresh in the grouping function. The older version of the app would allow you to ungroup similar to the desktop version.

Overall: The ability to track KPIs and find opportunities in route structure with ease.

Vendor Response

by GPS Insight on May 12, 2017

Thank you for the feedback Jeremy! We are glad you find value in the product and rate us so high. We are working on the changes to the app as we speak. Stay tuned. Always here to help, GPS Insight

GPS Insights is amazing!!!!

May 11, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The software is laid out extremely well. It is very user friendly. I have no issues with figuring things out, especially with the help section if I am lost.

Cons: I wish the score card would break out by driver and not just by vehicle. We would like to score individual drivers to show them how they measure up.

Vendor Response

by GPS Insight on May 12, 2017

Thank you for the feedback Daniel! We are glad you find value in the product and find it so user friendly. We are working on the driver break out and your account manager will let you know when that is available. Always here to help, GPS Insight

Great experience with GPS Insight, easy to use, saves us time and money everyday!

May 11, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: We like the ease of setting up landmarks and that there is an unlimited amount of landmarks that you are allowed to set up. Its great to see where crews are at all times.

Overall: Save time and money on wasted trips and getting lost to sites, also saved time on lunches since we know exactly how long they are gone from the jobsite.

Vendor Response

by GPS Insight on May 12, 2017

Thank you for the feedback Matt! So glad you are saving time and money with the solution. Always here to help, GPS Insight

The GPS insight units have been an invaluable tool to manage our fleet with.

May 11, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Ease of sotware use, the many built in reporting features, and fast and efficient customer care and support. A great value for the money

Overall: The value we have received in monitoring vehicle movements, speed, time on scene, has been tremendous.

Vendor Response

by GPS Insight on May 12, 2017

Thank you for the feedback Russ! We are glad you find value in the product and thanks for the great ratings. Always here to help, GPS Insight

Easiest instilation I have ever installed in a truck

May 11, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: I like the accuracy of the GPS,always know where a truck is ,routes direction truck speed
and at the end of the month the states traveled,the routes and the miles are emailed to me.

Overall: At the end of each month I have all the states and all the routes and all miles traveled in each state.This makes it so easy to do the the IFTA reports each quarter for my home base plates
that is needed to be filed.

Vendor Response

by GPS Insight on May 12, 2017

Thank you for the feedback Joseph! We are glad you find value in the product and are happy to hear we are making your life easier. Always here to help, GPS Insight

good experience

May 11, 2017
5/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: easy to use, like the way the software is set up. The technician that came out was very professional

Cons: some thing I still have questions about and need to get help. Seems like it could have more features

Vendor Response

by GPS Insight on May 12, 2017

Thank you for the feedback Kim! We are glad you find value in the product and thanks for the great ratings. Always here to help, GPS Insight

The best fleet tracking system I ever used.

May 11, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: The best feature is creating geofences. Instant alerts are sent right away to my smartphone. Also alerts are sent for vehicle speeding, idling, and posted speed traffic violations. You can also check the odometer for each vehicle through the website.

Cons: Sometimes the screen will log out after inactivity. Once or twice the network will not work for a few hours. There is a few seconds delay while vehicles are moving but you have to upgrade the plan for real time monitoring. Some reports take a long time to generate based on how much activity has happened over the past few weeks.

Overall: I can track all my drivers every second of the day!

Vendor Response

by GPS Insight on May 12, 2017

Thank you for the feedback Herman! We are glad you find value in the product and thanks for the great ratings. Always here to help, GPS Insight

I never had any problems ! I like it!!

May 11, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: If i forget we're i was few days back or so ,
Done go back check and that's it all there
Try the minute
Thank you!!

Overall: Helps on my time card everyday

Vendor Response

by GPS Insight on May 12, 2017

Thank you for the feedback Luis! We are glad you find value in the product and thanks for the great ratings. Always here to help, GPS Insight

GPS Insite has been fantastic it helps me keep track of our fleet at a moments ease.

May 11, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: That there is an app for it to track the trucks.
that it is easy to use and accessible.
That it has the google maps.

Vendor Response

by GPS Insight on May 12, 2017

Thank you for the feedback Jessica! We are glad you find value in the product and thanks for the great ratings. Always here to help, GPS Insight

Huge benefit as it relates to my job

May 11, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I really the reporting features as I'm an administrator. I like the customizable dashboards. I could go on and on.

Overall: It's helped to either disprove or prove several claims in the past.

Vendor Response

by GPS Insight on May 12, 2017

Thank you for the feedback William! We are glad you find value in the product and appreciate how much you like the custom features. Always here to help, GPS Insight

Helps us to keep and eye on our equipment and where our customer's loads are at a moments notice.

May 11, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: We still keep paper trip reports, and when I do an audit at month end the mileage reporting accuracy is within 1%.

Cons: Speed monitoring has a lot of false positives. Because of being close to a metro area, we seem to have a lot of missed signals. Our trucks are governed at 70 MPH, yet we have had reports of our trucks traveling a 78 and above.

Overall: Real time tracking of equipment and loads. The ability to integrate with BisTrack has proven to be a major positive with our operation.

Vendor Response

by GPS Insight on May 12, 2017

Thank you for the feedback Greg! We are glad you find value in the product. Please call support to get details on the speeding discrepancies. Always here to help, GPS Insight

Great software and customer service. It makes my life so much easier!

May 11, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: The dash board that you can customize for each user makes it so easy to see where everyone is at a glance.

Overall: Accountability for where my employees are, how long they were there, whether or not they're taking the "scenic route" to the jobs and documentation for my customers when they insist the plumber was only there for 5 minutes.

Vendor Response

by GPS Insight on May 12, 2017

Thank you for the feedback Lori! We are glad you find value in the product and that we make your life easier! Always here to help, GPS Insight

Quck to load and navigation is a plus.

May 11, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Extremely
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Pros: Map size makes it easy to pull in all six states together on one screen. I like the traffic icon and the ability to help steer the vehicles around the trouble spots

Cons: Reports are little cumbersome and hard to run sometimes. I wish it was easier to back date a report to find the selection.

Vendor Response

by GPS Insight on May 12, 2017

Thank you for the feedback Raymond! We are glad you find value in the product and thanks for the great ratings. Always here to help, GPS Insight

GPS Insight has been one of the best additions for our company.

May 11, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: GPS Insight is so simple to use both on the desktop and via app. It integrates w my fuel cards as well gas usage reporting simple and easy. It is very simple to learn and understand. The price point is amazing and no other company can come close!

Vendor Response

by GPS Insight on May 12, 2017

Thank you for the feedback Krista! We are glad you find value in the product and thanks for the great ratings. We really appreciate the kind words. Always here to help, GPS Insight

Easy to set up and use

May 11, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The information is right at your fingertips via the iPad app. Notifications are helpful and simple to set up. The computer software is straight forward

Cons: The iPad app logs its self out too often. Requirements to change password are silly . Making the app comparable with the fingerprint reader would be really nice

Vendor Response

by GPS Insight on May 12, 2017

Thank you for the feedback Lisa! We are glad you find value in the product and thanks for the great ratings. Great password idea! Always here to help, GPS Insight

Overall, our experience with using the desktop application is great and is easy to use.

May 11, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: What we like the most is, we can see the street view of where my trucks are. We can tell how slow or how fast they are going at any given time, which is a great feature. And, we can run reports to let drivers know how they are doing.

Cons: Although the desktop app works great, the mobile app can sometime be unpredictable. There are times we are unable to see detailed information about our drivers.

Vendor Response

by GPS Insight on May 12, 2017

Thank you for the feedback Leslie! We are glad you find value in the product and thanks for the great ratings. We value our partnership. Always here to help, GPS Insight

Easy setup, good customer support, extremely valuable fleet insights

May 11, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: Peace of mind from knowing where fleet vehicles locations at all times. Maintenance scheduling is great for managing fleet service. Company responsiveness to unforeseen situations is greatly improved by being able to see all vehicle locations at a glance.

Cons: Icons on map jump from point to point at intervals instead of real time feed. Occasional screen freeze

Vendor Response

by GPS Insight on May 12, 2017

Thank you for the feedback John! We are glad you find peace of mind and value in the product. Always here to help, GPS Insight

HELPFUL WHEN I CALL IN

May 11, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
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Pros: CAN TRACK DRIVER AT ANY TIME- LOVE THE PHONE APP LIKE THE OPTION THAT ALLOWS ME TO SEE WHEN THE DRIVER IS OVER THE SPEED LIMIT

Cons: SOMETIMES IT FREEZES. I CANT TRACK THE DRIVER WHEN IT FREEZES, I THINK HE'S SOMEWHERE ELESE AND HE IS ACTUALLY IN ANOTHER LOCATION.

Overall: DRIVER SPEEDS
TRACKING

Vendor Response

by GPS Insight on May 12, 2017

Thank you for the feedback Cris! We are glad you find value in the product and thanks for the great ratings. Always here to help, GPS Insight

I use your product on 30 plus vehicles to monitor.

May 11, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: I love your product. It keeps my drivers aware that we are watching their movements. I have been able to track their routes and tune it to be more efficient.

Cons: I would like to see the software track multiple units at the same time when looking at history. Would like to see if you could send messages via the vehicle computer to display on the dash.

Overall: I can track the movements of my drivers. We run a 24/7 operation and have drivers that use to think we can't see what they are doing.

Vendor Response

by GPS Insight on May 12, 2017

Thank you for the feedback Greg! We are glad you find value in the product and thanks for the great ratings. Call you account manager to discuss how you can see multiple units' history trails. Always here to help, GPS Insight

Awesome and easy to use.

May 11, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
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Pros: Very accurate and detailed. Has many abilities to customize to your needs. Alerts on maintenance and other items makes managing the fleet easier. LOVE IT!

Cons: The reports are a bit confusing at first but once you get used to the layout, it is not so bad. I wish I could get rid of the items I do not need to print on the pages of each report.

Overall: Ability to accurately bill time for employees. The alerts on maintenance are awesome and do my tracking for me based on mileage. It is a jewel!

Vendor Response

by GPS Insight on May 12, 2017

Thank you for the feedback Beth! We are glad you find value in the product and thanks for the great ratings. Always here to help, GPS Insight

Great Software! Easy and reliable!

May 11, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Plug and play! Installation was a breeze and customer support is super!! They are all very friendly and quick to get an answer. The price is great for the value!

Cons: The only problem I have experienced is one of the units came loose and was losing communication with the server.

Overall: Ability to check my employees speed, driving habits and to make sure they are where they are supposed to be in a timely manner.

Vendor Response

by GPS Insight on May 12, 2017

Thank you for the feedback Carrie! We are glad you find value in the product and thanks for the great ratings. Always here to help, GPS Insight

I was tasked with configuring the application and it has been very easy to do.

May 11, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Very easy / intuitive to use; mass upload of landmark data facilitates population of static data. Restricting use to specific users is simple and repeatable.

Cons: It would be beneficial to have a scorecard for drivers on the dashboard (available by report) to view immediately upon login.

Vendor Response

by GPS Insight on May 12, 2017

Thank you for the feedback Mike! We are glad you find value in the product and thanks for the great ratings. Great idea! We will take the request into consideration. Always here to help, GPS Insight

Top notch customer service and user interface.

May 11, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: It's user interface is very ease to get acquainted with and use on a daily basis. Reports are excellent also.

Cons: The new app iOS version is good with great graphics but seems to have some loading and speed issues.

Overall: Daily knowledge of what our fleet is doing.

Vendor Response

by GPS Insight on May 12, 2017

Thank you for the feedback Glenn! We are glad you find value in the product and thanks for the great ratings. Always here to help, GPS Insight

It's very valuable program for our fleet

May 11, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: It's very up to date and accurate. I can always know where my planners are located and the routes they take.

Cons: Hard to select beteeen individual fleet vehicles. Once I select a vehicle I have to close the program to change vehicles. Maybe I just new

Overall: Love being able to keep track of fleet

Vendor Response

by GPS Insight on May 12, 2017

Thank you for the feedback Ryan! We are glad you find value in the product and thanks for the great ratings. Always here to help, GPS Insight

just started using it. seems great

May 11, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: info at your fingertips. so far the information that I have been intering into the insight has been found the first time. this means im able to track my fleet fast.

Cons: seems like when I bring up the insight page that there is almost too much to look at. this may make it confusing to first time users.

Overall: being able to get my crews to there orders quickly

Vendor Response

by GPS Insight on May 12, 2017

Thank you for the feedback Cody! We are glad you find value in the product and thanks for the great ratings. Always here to help, GPS Insight

Helps with the daily routing of our day to day business

May 11, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Very user friendly for the basic dashboard uses.
Help section is very useful in learning new aspects of the software
Customizable to my needs.
Ability to optimize routes

Cons: It does not take into consideration Commercial Truck routes even though promoted to Fleet and Commercial companies

Overall: Ability to optimize my routes and maximize efficiency

Vendor Response

by GPS Insight on May 12, 2017

Thank you for the feedback Justin! We are glad you find value in the product and thanks for the great ratings. We love your beer! Cheers, GPS Insight

Easy to navigate and very handy.

May 11, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: The amount of information that is accessible. Example: speed reports, idle time, and mileage. Even estimated fuel consumption.

Cons: At first I had trouble entering drivers and vehicles into the system. Some drivers have multiple vehicles which can be confusing. Customer service was able to help me though.

Overall: Ability to coordinate members of my company.

Vendor Response

by GPS Insight on May 12, 2017

Thank you for the feedback Adam! We are glad you find value in the product and thanks for the great ratings. Always here to help, GPS Insight

quality and great customer service

May 11, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: the software is easy to use and maintain. I like the up to date tracking of the trucks and being able to collect data.

Cons: I have worked other gps tracking and communication devices and services before. the customer service that I have received is far above any other. the issues we had with the system is being worked on.

Overall: tracking, collecting data and communicating with the driver/truck.

Vendor Response

by GPS Insight on May 12, 2017

Thanks for the review Charles! We appreciate our partnership. Always here to help, GPS Insight

GPS INSIGHT for Landscaping

Feb 24, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Easy to use, affordable, lots of information recorded, and easy to set everything up.

Cons: N/A

Overall: Everything about our experience with GPS insight has been awesome. We are a landscape company with 200+ clients, we have 4 trucks to take care of all the clients, and we needed a way to track when the crews got to the clients, how long they were there, and when they left. We needed something simple and user friendly. GPS insight called us and set up a meeting time to answer questions and they were so nice and answered all our questions plus more. We signed up and it was super affordable because we are renting their GPS's. GPS insight was super easy to set up, super easy to use, has so many features that are beneficial to a company, and is super affordable. I couldn't recommend them enough and get so excited talking about them because it was exactly what we needed and has completely exceeded our expectations. Thank you GPS Insight, we love you!

Recommendations to other buyers: Get to know your GPS insight rep, they will help you answer any questions and help you use the software.

Easy and accurate.

Mar 28, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I own a off-road rental company and love this service. If there are any issues (breakdowns, etc) I know exactly where to find my machine. Also it nice to know when your customers are on their way back so you can prepare to meet them.

Thank you insight don't know how I did it before but will continue this service forever.

Vendor Response

by GPS Insight on March 28, 2016

James- Thank you for your review! We look forward to continuing to work together.

Overall it allows me to keep up with my officers and fleet, and to make sure there where are needed.

Mar 28, 2016
4/5
Overall
5 / 5
Ease of Use
4 / 5
Customer Support

Comments: I would like to be able to view the history on multiple vehicles at the same time. This would give me an idea of how long, and if they are parked at the same location.

Vendor Response

by GPS Insight on March 28, 2016

Craig- Thank you for your review. We can help you with the historical data request. Please call our tech support team or your account manager for help. We appreciate your partnership and look forward to helping you with this.