# Page 2 | GPS Insight Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is GPS Insight the right Field Service Management solution for you? Explore 242 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/99848/GPS-Insight-Fleet-Tracking-Solution/reviews --- GPS Insight 4.5 (242) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of GPS Insight ## Showing most helpful reviews Showing 26-50 of 242 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use SW Stuart W. Fleet Manger Environmental Services Used the software for: 1-2 years ### "Needs Improvement" March 19, 2026 3.0 Not the best overall. There have been a few people who have helped me, and they were there when I needed them, and that was great. Pros I would have to say the best thing is that their reporting is easy to read. And there are many ways to see the reports Cons The time it takes to get a video when you make a request for one. I have waited as long as 16 hours to get a video back when I need to see what someone is doing. I wish I could get a live view of where my trucks are at Alternatives considered [Motive](https://www.capterra.com/p/138669/Motive/) Reason for choosing GPS Insight Passed history and their reporting. There is more fault now, looking at it, they are good Switched from [Samsara](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/) Reporting was the biggest reason why we moved Review Source Response from GPS Insight April 1, 2026 Thanks so much for sharing your unbiased opinion of the platform, Stuart. Glad to hear our team could help out with any issues, if you have any other questions please don't hesitate to reach out. Thanks again for the review! SW Suzie W. HR Hospital & Health Care Used the software for: 2+ years ### "Efficient and Useful GPS Tracking System" March 9, 2026 5.0 Overall, my experience with GPS Insight has been positive. It provides useful tracking and reporting tools that help improve oversight and efficiency. Pros The real time tracking and reporting features. It made it easy to monitor vehicle locations, review routes, and improve overall efficiency. Cons The system could be a bit difficult to navigate at times, especially when trying to locate certain reports or features. Review Source Response from GPS Insight March 16, 2026 Thank you so much for the review, Suzie! We're happy to hear that your team can easily monitor locations and routes while taking advantage of the tools and reports inside of the portal! JB Jason B. Operations Manager Building Materials Used the software for: 1-2 years ### "GPS Insight makes it easy!" March 13, 2026 5.0 Overall experience with GPS Insight has been very good. Bugs and other issues are fixed quickly. The system makes it simple to track our vehicles. Pros The products work well for our ELD and Transportation needs. Keeping track of HOS is simple. Navigating the dashboard is effortless. Cons I have no complaints. Communication with Tech Support and Installers is a breeze. Setting up our installs was hassle free. Review Source Response from GPS Insight March 17, 2026 Wonderful to hear, Jason! Glad the ELD/HoS tracking has been working like a charm! We're lucky to have amazing customers like you who take the time to give us honest feedback, thank you! RP Roger P. Director of Safety and Compliance Machinery Used the software for: 2+ years ### "I will be renewing in February" January 14, 2025 4.0 The tracking/Map is great tool; noticing the speed of our vehicles and where they are. The vehicle setup is easy and makes other tasks easier. Looking into the cameras and looking ahead to the contract renewal. Pros Great Customer Service, contact is great Cons Cost of maintaining the ELD. Logs are difficult to deal with; on the backside. Miss the laptop version where the operators could update logs on a laptop and not ELD Alternatives considered [Samsara](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/) Reason for choosing GPS Insight You were much intrusive and irritating.. Costs were better and we got a bit more for the money Review Source Response from GPS Insight January 15, 2025 Thanks for sharing your story, Roger! We appreciate you taking the time to leaving us a review! DR David R. Director of Implementation Construction Used the software for: 1-2 years ### "Fleet tracking done nearly right" November 26, 2024 4.0 Having moved as part of the end Rhino Fleet Tracking, we had a rocky start until all the old gps units were replaced. The new units provide more features than Rhino ever did. Overall a good improvement. Pros The level of detail in reports is outstanding. Being able to run such a wide range of options makes finding a one-off incident as easy as reviewing regular reporting. The auto refresh of the live maps is a nice feature as well, added bonus to being able to find nearby vehicles. Cons Menu navigation is not exactly intuitive for the non technical staff using the system. The absolute worst are the chat ads popping up every time I sign in. I already pay for the service, stop pushing on the maps screen especially. Alerts do not always work, or work at the wrong time. Allowing the drivers to opt out of alert/violation messages is a fail. Alternatives considered [Verizon Connect](https://www.capterra.com/p/72551/Fleetmatics-Work/)[Fleetio](https://www.capterra.com/p/120855/Fleetio/)[Platform Science](https://www.capterra.com/p/199538/Platform-Science/) Reason for choosing GPS Insight Cost over function, and GPS Insight helped make the transition smooth along the way, provided as much staff and tech support training as needed, along with changing equipment that would not work on the new platform. Switched from [Rhino Fleet Tracking](https://www.capterra.com/p/155721/Rhino-Fleet-Tracking/) Rhino was bought out by GPS Insight, we had to move, and with the alternatives, this was the best. Review Source Response from GPS Insight December 2, 2024 Thanks for the thorough review, we appreciate your honesty and time, David! We'll take your maps suggestion to our team to implement a sure-fire way to make your view as clean and uncluttered as possible. Thanks again! CL Chris L. General Manager Construction Used the software for: 2+ years ### "All is Good with GPS Insight" November 27, 2024 5.0 From our initial setup to our current usage almost 5-years later I'm extremely satisfied with my experience with GPS Insight. For those looking for a simple, effective and intuitive GPS solution, GPS Insight will fit your needs. Pros The client facing dashboard has everything I need and is easy to use. I have had zero issues with GPS accuracy. Even switching GPS units to new vehicles is a relatively painless process. Cons My only gripe is the consistent calls asking me to upgrade to video recording. It's just not something I'm interested in. From a product standpoint, I have no issues. Alternatives considered [Azuga Fleet](https://www.capterra.com/p/153228/Azuga-Fleet/) Reason for choosing GPS Insight The cost was way to high even though there were some additional benefits. I don't remember what the benefits were so they were obviously not worth it. Review Source Response from GPS Insight December 2, 2024 This is great to hear, Chris! Thanks so much for writing a detailed review for us, we'll work on cutting down calls to upgrade your video recording. We appreciate your insight! MT Melene T. Administrative Assistant Civil Engineering Used the software for: 6-12 months ### "2024 Overview" December 9, 2024 4.0 Overall, GPS Insight has met all of our company's needs! We were able to set up an onboarding training to introduce the product to our managers, directors and inspectors with no issues. We were also able to set up an in-depth training with a few of our managers who would be using the application more than others. The GPS Insight support team has been pretty helpful! The email responses have been slow, but the chat feature can be helpful in a pinch. Our new POC \[sensitive content hidden\] has been very responsive and helpful whenever there has been an issue or questions that we've needed answered. He is very friendly and super easy to work with. Excellent job! Pros The ease of being able to use the product. Very User friendly and direct! Cons The report function still seems to have some glitches as I've submitted a couple tickets regarding issues with pulling reports. (Ex: all vehicles was not populating ALL vehicles so had to go in individually to pull each report) Switched from [Geotab](https://www.capterra.com/p/18289/MyGeotab/) Being able to add in multiple users so they are able to pull their own mileage reports was big for this switch. I also believe pricing was involved. Review Source Response from GPS Insight December 16, 2024 Such an amazing year-in-review! Thank you, Melene! We're happy to hear that onboarding was a breezing and that our reps are continuing to provide stellar service! GF George F. Fleet and facilities Manager Wholesale Used the software for: 1-2 years ### "GPS Insight review." December 2, 2024 4.0 Sales-Good, CSR-Very Good Installation Quality- Good Installation Scheduling- Good Pros It integrates with our business system. Live phone support. Product is installed with a plug and play harness for future camera capability. Unit is small and easily hidden. Cons Having to have hard reset performed to many units at our expense. No ability to set in cab warnings without going through customer service. Switched from [Geotab](https://www.capterra.com/p/18289/MyGeotab/) GPS Insight provides business system integration with our system Review Source Response from GPS Insight December 9, 2024 Thanks for the honest review, George! We're happy to hear things have been great since the switch from Geotab! KB Karen B. President Transportation/Trucking/Railroad Used the software for: 2+ years ### "GPS Insight" December 3, 2024 5.0 Overall it has been very good but as a reseller, we don't get any breaks in pricing when other companies with work with us, especially on bigger deals. Pros Reliability of devices, great tech support and troubleshooting. Cons Pricing. Just not competive. Also no reasonable priced camera. Alternatives considered [FleetLocate](https://www.capterra.com/p/168118/FleetLocate/)[Azuga Fleet](https://www.capterra.com/p/153228/Azuga-Fleet/) Reason for choosing GPS Insight Reliability of devices and good tech support Review Source Response from GPS Insight December 9, 2024 Thanks for posting your review, Karen! We appreciate you sharing your story! CG Chris G. GM Construction Used the software for: 1-2 years ### "General Manager" December 2, 2024 5.0 Easy to use understand and the team behind the product Pros Easy to use, reliable and real time management Cons there is not anything to dislike about the product Switched from [Verizon Connect](https://www.capterra.com/p/72551/Fleetmatics-Work/) Cost of the units per vehicle that's why Review Source Response from GPS Insight December 9, 2024 Thank you for leaving a review, Chris! SJ Steven J. Operations Electrical/Electronic Manufacturing Used the software for: 1-2 years ### "Great product, excellent support" December 2, 2024 5.0 Implemented several years ago. Very good product, and received immediate and effective support when needed. Pros Solid product that is full of features. Excellent support. Cons There is nothing I can think of that I dislike (or like least). Review Source Response from GPS Insight December 6, 2024 Thanks so much for the review, Steven! We're happy to hear you're enjoying our product! KH Katrina H. Logistics Manager Logistics and Supply Chain Used the software for: Less than 6 months ### "Yes, to GPS" April 14, 2025 4.0 Overall, this system is great. Very easy to use and it can really help your company grow. Pros GPS Insight is very easy to use. When we first began using it, I did have to reach out to customer service for some help and they were so well versed on the ins and outs of this system. Cons Depending on location, the live updates seem to stall sometimes but it normally clears up after a minute or so. Review Source Response from GPS Insight April 15, 2025 Awesome to hear, Katrina! Glad you're enjoying your telematics package through GPS Insight! JK Julie K. Admin Transportation/Trucking/Railroad Used the software for: 2+ years ### "GPS Insight" September 20, 2024 4.0 My experience with them is great! I plan to continue to stay with them Pros That it is easy to use and in stall and have real reports and tracking Cons You have to troubleshoot sometimes but customer supper is great and quick to respond Review Source Response from GPS Insight September 24, 2024 Wonderful to hear, Julie! Thanks so much for letting us know that our product is working well for you! cB charlie B. fleet manager Building Materials Used the software for: 1-2 years ### "get gps insight" December 9, 2024 5.0 very well very friendly people to help and they know what there talking about Pros its tracking abilities even in not so great areas Cons nothing really havent had no problems with product or there services Switched from [Zonar](https://www.capterra.com/p/126605/Ground-Traffic-Control/) to many problems tracking units broke all the time Review Source Response from GPS Insight December 16, 2024 Wonderful to hear, Charlie! Thanks so much for sharing your story with us! RZ Richard Z. Project Coordinator Construction Used the software for: 2+ years ### "ups and downs" December 16, 2024 4.0 having trouble with new maintenance dash board. like old way of updating my fleet vehicles. Pros email updates for maintenance on fleet vehicles. Cons process on replacing unit that are defective and slow shipping process. Review Source Response from GPS Insight December 17, 2024 Thanks for the honest review, Richard! If there is anything our team can help you with, please reach out to me at mark.anderson@gpsinsight.com. Thanks again! JM JEANNE M. Fleet Admin Building Materials Used the software for: 1-2 years ### "Top Notch Customer Service" December 9, 2024 5.0 Efficient, Fast, kind service with a smile! Pros Customer Service is excellent. Also get good solutions to our problems. Cons Arizona is far away and we can't utilize installation services. Review Source Response from GPS Insight December 16, 2024 Thanks so much for the review, Jeanne! We're sorry Arizona is far away, hopefully, installation isn't too tough for your team! Let us know if we can help in any way, thanks again! JR Jayme R. Fleet management Commercial Real Estate Used the software for: Less than 6 months ### "GPS INSIGHT REVIEW" December 2, 2024 5.0 The people I talked to are really Polite and go over and beyond Pros The great response when I need help. Everyone I talked to will go over everything to make sure I understand and if that does not work they get me to the right person Cons Not really anything. I guess if there was one thing is the app would be better to do updates and check my maintenance. Also now that I think about it, wish on alerts would be better when drivers just move there vehicles I would not be notified just when they get to there destination and the address would tell us they are there for maintenance issues at the apartments Switched from [Rhino Fleet Tracking](https://www.capterra.com/p/155721/Rhino-Fleet-Tracking/) Had to, GPS BOUGHT it out. This is the only gps we have used. Had to switch from Rhino to GPS insight Review Source Response from GPS Insight December 9, 2024 Thanks so much for the review, Jayme! KS Katherin S. Admin. Assistant Construction Used the software for: 6-12 months ### "GPS Insight review" November 26, 2024 5.0 Pros Accurate information, easy to use portal, customer service is great! Cons I can't think of anything we're not satisfied with. Switched from [Teletrac Navman DIRECTOR](https://www.capterra.com/p/38533/DIRECTOR-Fleet-Software/) Teletrac Navman was bought out by GPS Insight. Review Source Response from GPS Insight December 1, 2024 Thanks so much for leaving your review, Katherin! LM Lori M. Accounting Clerk Construction Used the software for: 1-2 years ### "GPS review" December 2, 2024 5.0 Pros I like the ease of use of website and reps are timely and helpful. Cons There seems to be a lot of accounting issues such as billing. Review Source Response from GPS Insight December 9, 2024 Thanks for leaving a review, Lori! DL Debra L. Office Manager Construction Used the software for: Less than 6 months ### "Bach Asphalt GPS Insight Review" December 2, 2024 5.0 We are very happy with GPS Insight. It gives us what we need. Pros Once I learned where everything was it was very easy to use. Cons I have to click into each driver to see what road they are on. My other one showed it under their name without having to click on the driver. Review Source Response from GPS Insight December 9, 2024 Awesome to hear, Debra! Thank you so much for being our customer and sharing your story! JV Javier V. Owner Retail Used the software for: Less than 6 months ### "Pinch A Penny Review" December 2, 2024 5.0 its been great and customer service is great too Pros Very easy to use and understand all data Cons really nothing we dislike about the product Review Source Response from GPS Insight December 9, 2024 Thanks so much for the amazing review, Javier! QE Quinton E. Supervisor Utilities Used the software for: 6-12 months ### "GPS Review" December 2, 2024 4.0 Pretty good. I use it every week and the only issue is logging in. I can't remember my user id and password. Pros once you're in the system, you can access the sections really easy. Cons I wish it would leave you logged in. I can never remember my password and user id. Review Source Response from GPS Insight December 9, 2024 Thank you so much for the review, Quinton! Please reach out to me if you need help getting logged in, my email is mark.anderson@gpsinsight.com jB jaime B. DOT Fleet Manager Oil & Energy Used the software for: 2+ years ### "Mustang Extreme Review" November 13, 2023 5.0 Pros The system is very user friendly. The reports and alerts make my job much easier. Cons The new ELD system is not as good as the old one. From an admin side the system is hard to use. It is not user friendly. It is missing a lot of things that i used daily with the old system. The fact that GPS Insight and the ELD system are not linked with the ability to alert me with driver hours and emails for issues found during a pretrip is an issue. The drivers do not have a web portal that they can use for on duty not driving hours or to make sure that the system has logged them out correctly. i have had drivers not get logged out correctly and have been stuck in on duty not driving for an entire night. They have come in the next morning and logged out and called me to correct the issue. the system will only allow me to put them in sleeper berth not off duty. it gives you an error that you cant have the same status back to back. This is technically falsifying a log. The new system is bare bones and needs work Review Source Response from GPS Insight November 15, 2023 Thanks for your review, Jaime! We're consistently working on improving our products and creating better integration between them and external software. Please reach out to your Account Representative with any specific issues and we'll take a closer look together. Ryan M. Executive Administrator Automotive Used the software for: 6-12 months ### "GPS insite and why we left" November 23, 2023 3.0 Pros It was simple to install and the online site was very basic Cons It was not ready for departments and cost centers it was not easy to setup the manager and location logins. Alternatives considered [Geotab](https://www.capterra.com/p/18289/MyGeotab/) Reason for choosing GPS Insight We chose gps insite as they gave us a good price to try it out but we left them to try another product Switched from [Verizon Connect](https://www.capterra.com/p/72551/Fleetmatics-Work/) Verizon was moving from 3g to 4g and they wanted us to pay for the devices Review Source Response from GPS Insight November 30, 2023 Hello Ryan, We apologize for the issues you experienced with our product. We hope your new provider is serving you well and wish the best for your business in the future. Thank you for your review. RB Rachel B. Owner Consumer Services Used the software for: 2+ years ### "Use Anyone But GPS Insight" December 13, 2022 1.0 I would NOT recommend GPS Insight to anyone for many reasons. First and foremost, the lack of communication with their customers is unbelievable. I call and call, but I cannot speak to a representative. I leave a voicemail and pray for a return call that may or may not come. Forget about email. If I get an email response within a week, I consider that a “win.” Second, I’ve been trying since August to resolve issues with equipment. This is December. When I was told I had to pay to replace units that went out due to technological failure on the part of GPS Insight, I knew it was time to find coverage elsewhere. Third, canceling service with this company is a nightmare. I am thankful that I DOCUMENT EVERYTHING. I continue to receive invoices for rental units I returned AND they (acknowledged they) received 2 months ago. I sent shipping tracking numbers 4 TIMES to ensure they didn’t charge my card (on file) for units I returned. However, they did charge my card (on file) for units I returned. After I reported fraud to my bank, they finally refunded those charges last month. Today, I received yet another invoice for the units I returned to GPS Insight 2 months ago. I find this entire situation extremely frustrating and just plain sad. Initially, the service from GPS Insight was great. In fact, I was a customer for nearly 5 years. However, I have discovered there are many companies with much better customer service. Do yourself a favor and use one of them instead of GPS Insight, un Pros When the units were working, we used it solely for tracking GPS in our trucks. Cons Poor customer service, no communication, they expect you to pay to replace their units that are broke, fraudulent charges on cards (on file) after units have been returned. Review Source Talk to a Capterra advisor for free and get results within 15 minutes.