# Page 7 | GPS Insight Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 7 - Is GPS Insight the right Field Service Management solution for you? Explore 242 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/99848/GPS-Insight-Fleet-Tracking-Solution/reviews --- GPS Insight 4.5 (242) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 7 - Reviews of GPS Insight ## Showing most helpful reviews Showing 151-175 of 242 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use GT Glenn T. President Construction Used the software for: 1-2 years ### "Top notch customer service and user interface." May 11, 2017 5.0 Daily knowledge of what our fleet is doing. Pros It's user interface is very ease to get acquainted with and use on a daily basis. Reports are excellent also. Cons The new app iOS version is good with great graphics but seems to have some loading and speed issues. Review Source Response from GPS Insight May 12, 2017 Thank you for the feedback Glenn! We are glad you find value in the product and thanks for the great ratings. Always here to help, GPS Insight marcos M. security manager Transportation/Trucking/Railroad Used the software for: 6-12 months ### "good tracking tool" August 1, 2019 3.0 In general, good experience with the software, its use is highly recommended and regarding support, they have a fast and effective communication. Pros easy to use and allows you to see your fleet in real time or the history of the route Cons Live update a bit slow and location accuracy is sometimes affected by the weather Review Source VR Verified Reviewer Electronics Consultant Electrical/Electronic Manufacturing Used the software for: I used a free trial ### "Review for GPS Tracking & E-Log Solutions" November 25, 2018 5.0 Pros It delivers what it promises. GPS feature is spot on. Cons \-Hardware installing is a pain and takes a lot of effort. Review Source Response from GPS Insight November 26, 2018 Thank you for the feedback! We're glad to hear you are having such a positive experience with our solution. Please don't hesitate to reach out if we can be of any assistance. Always here to help, GPS Insight TW Trisha W. HR Construction Used the software for: 2+ years ### "GPS Review" February 18, 2019 5.0 Pros Being able to pull up reports on driving speed, etc. Cons That you can only see reports for 6 months but nothing beyond that. Review Source Response from GPS Insight February 20, 2019 Thank you for your review Trisha, we appreciate it. Always here to help, GPS Insight HH Heather H. Order Management III Automotive Used the software for: Less than 6 months ### "Easy, Accesible GPS!" September 14, 2023 5.0 It can reduce fuel and maintenance cost. And this a must in the day that we live in, with all the inflation happening. Pros GPS is an easy tool to use and very helpful when you need to get somewhere fast and rely on accurate and current information. Cons Provides update information with hazards on the highway, such as wrecks or 5:00 traffic backups. Also provides up to date current detail. Speed limits and such.No CONS really Review Source FD Francine D. Operations Dispatcher Telecommunications Used the software for: 2+ years ### "Review by Quadro Communications " February 18, 2019 5.0 Pros It is easy to use. I will often use the "history" feature. Cons The time delay. It is often 1 minute or so behind. Review Source Response from GPS Insight February 21, 2019 Francine, Thank you for your review. We appreciate it! Always here to help - GPS Insight Kelly M. Marketing Manager Industrial Automation Used the software for: Less than 6 months ### "Even for small fleet this works" October 16, 2018 5.0 Pros Integrating it within our small fleet was easier than expected Cons It does seem to be geared toward larger fleets but it works Review Source Response from GPS Insight October 17, 2018 Thank you for your feedback, Kelly! We're so glad you're having such a positive experience with our solutions and greatly appreciate your business. Always Here to Help, GPS Insight CH Chris H. Fleet manager Construction Used the software for: 2+ years ### "customer service" February 15, 2019 2.0 we are able to have accountability o the customers, as to our time/location Pros Ease of use, i usually haven't an issue with software Cons the software isnt the problem, when i have issues with the hardware, there is no support . also limitations with locating specific addresses Review Source BS Brian S. owner Construction Used the software for: 6-12 months ### "great way to track your vehicles" December 8, 2017 5.0 Pros was easy to install into my company vehicles. The information that you get in the reports is very helpful Cons There really are no cons other than it took me awhile to figure out how to read all the information that is given to you in the reports. It may just be because I am not very computer savvy but once I got the hang of it it became very useful Review Source Response from GPS Insight December 12, 2017 Thanks for your review Brian! We are glad to hear you are having such a positive experience with our solutions and greatly appreciate your feedback. Always here to help, GPS Insight. CR Carrie R. Office manager Used the software for: 6-12 months ### "Great Software! Easy and reliable!" May 11, 2017 4.0 Ability to check my employees speed, driving habits and to make sure they are where they are supposed to be in a timely manner. Pros Plug and play! Installation was a breeze and customer support is super!! They are all very friendly and quick to get an answer. The price is great for the value! Cons The only problem I have experienced is one of the units came loose and was losing communication with the server. Review Source Response from GPS Insight May 12, 2017 Thank you for the feedback Carrie! We are glad you find value in the product and thanks for the great ratings. Always here to help, GPS Insight MR Mauricio R. General foreman Environmental Services Used the software for: 2+ years ### "Gps wts tx" February 26, 2019 5.0 It works good but if a truck fails no one sends a reminder or how to fixed Pros Easy to navigate on cell phones computer and is a great tool Cons If gps fails is hard to find it and fixed on the trucks Review Source LD Larry D. Logistics manager Logistics and Supply Chain Used the software for: 2+ years ### "review" February 15, 2019 3.0 Pros ease of tracking the trucks history and calculate miles for IFTA Cons we will sometimes loose tracking on a truck and if one is not paying attention it will not calculate the miles Review Source DM Daniel M. Owner Used the software for: 6-12 months ### "GPS Insight enables us to deliver a higher level of customer service than ever possible before." December 4, 2017 5.0 Pros Tracking information is updated every few minutes allowing timely dispatching and answering customer inquiries about estimated arrival times. Cons Could be a little easier to drill into a stop to see arrival and departure times. Otherwise this software meets all our needs and we will add to all new vehicles as we grow. Review Source Response from GPS Insight December 5, 2017 Thank you for your review Daniel! We greatly appreciate your business and your feedback. Our Support team is always available to help with technical issues if you need it. Always Here to Help, GPS Insight MB Mike B. Owner Consumer Services Used the software for: 6-12 months ### "The support staff hands down have the most thorough presentation our of their companies I looked at" December 4, 2017 5.0 Tracks the trucks allowing me to see how close trucks are to needing maintenance and can schedule appointments . Rerouting crews based off of real time traffic allowing them to avoid certain areas that have heavy traffic( ie accident, construction) Pros Everything. From the thorough presentation the support staff gave, her knowledge of the product, the ease of set up and ease of use Review Source Response from GPS Insight December 5, 2017 Thank you for your feedback Mike! We greatly appreciate your business and your feedback. If we can ever assist in any way please don't hesitate to reach out. Always here to help, GPS Insight JS John. S. President Construction Used the software for: 6-12 months ### "Easy setup, good customer support, extremely valuable fleet insights " May 11, 2017 5.0 Pros Peace of mind from knowing where fleet vehicles locations at all times. Maintenance scheduling is great for managing fleet service. Company responsiveness to unforeseen situations is greatly improved by being able to see all vehicle locations at a glance. Cons Icons on map jump from point to point at intervals instead of real time feed. Occasional screen freeze Review Source Response from GPS Insight May 12, 2017 Thank you for the feedback John! We are glad you find peace of mind and value in the product. Always here to help, GPS Insight AF Anthony F. Equip. manager Construction Used the software for: 2+ years ### "I recommend " February 15, 2019 5.0 Pros User friendly . Customer service is great. Been able to track trucks and drivers much easier. Cons Drivers will always complain when there is change. Review Source JB John B. Assistant Operations Manager Food & Beverages Used the software for: 2+ years ### "Great Product - Would Recommend" February 15, 2019 4.0 Pros The software is definitely helpful in keeping tabs on the truck fleet. Navigating the menu is easy. Cons Looking up historic data can be difficult. Review Source VR Verified Reviewer IT Specialist Electrical/Electronic Manufacturing Used the software for: I used a free trial ### "GPS Tracking Review" October 3, 2018 4.0 Once we established proper connectivity (Not an issue with the software) the software fucntioned great. This was done as a demo to management and it worked great. THis is a strong contender for one of our upcoming projects in the new year. Pros The software functionality was exactly what we were looking for. The software is easy to use and the features are very relevant. This software will allow for easy fleet management and tracking. Reporting is great. Cons The issue we encountered was the underlying tracking infrastructure (Hardware) which our Local Service Provider Review Source Response from GPS Insight October 5, 2018 Thanks for your review! We appreciate the feedback and thank you for your business. Always Here to Help, GPS Insight LC Lisa C. Supervisor Computer & Network Security Used the software for: 6-12 months ### "Easy to set up and use" May 11, 2017 5.0 Pros The information is right at your fingertips via the iPad app. Notifications are helpful and simple to set up. The computer software is straight forward Cons The iPad app logs its self out too often. Requirements to change password are silly . Making the app comparable with the fingerprint reader would be really nice Review Source Response from GPS Insight May 12, 2017 Thank you for the feedback Lisa! We are glad you find value in the product and thanks for the great ratings. Great password idea! Always here to help, GPS Insight ZW ZACH W. WAREHOUSE MANAGER Used the software for: 6-12 months ### "THIS PRODUCT WORKS OUT GREAT FOR OUR COMPANY THUS FAR. GREAT TOOL TO USE IN ROUTES AND CALLING OUT S" May 15, 2017 5.0 Pros LETTING ME KNOW WHERE OUR DRIVERS ARE AT AND HOW LONG IT TAKES PER STOP ALSO GETTING TO THE RIGHT PEOPLE AT THE RIGHT TIME. I HAVE A GREAT USE FOR THE GPS SYSTEM. Cons SOMETIMES IT CRASHES ON ME BUT THAT COULD BE THE COMPUTER ITSELF. OTHER THAN SOMETIMES IT TAKES A LONG TIME TO LOAD AND REFRESH IT ALL WORKS VERY WELL. Review Source Response from GPS Insight May 15, 2017 Thanks for the feedback Zach! We are happy to hear we are helping your business. Please reach out if you ever need anything. Always Here to Help, GPS Insight mK mike K. operation manager Chemicals Used the software for: 1-2 years ### "environmental manager" February 15, 2019 3.0 The systems don't update and crash frequently. Customer service is not very good off hours. Pros There is not a lot that is good about this system except it was probably the cheapest system Cons There are a lot of cons but the continuous issues caused by updates not happening automatically is really annoying Review Source SH Stephen H. Fleet Manager Used the software for: 6-12 months ### "Steep Learning curve but good product" November 29, 2017 4.0 Pros Once you use the software and learn to move around it gives you good information. There are very certain things we needed and we are able to get them. Cons There is so much it can do it is overwhelming. We do not need all the the components that it can do. Review Source Response from GPS Insight December 4, 2017 Thank you for your feedback Stephen, we greatly appreciate your business! Our Support and Account Management teams are always available to help with portal training if you need it. Always here to help, GPS Insight GG German G. Owner / Operator Ranching Used the software for: 6-12 months ### "Does everything I need it to do." May 18, 2017 5.0 Can see where my employees are at all times. Also feel more secure Pros I love how easy it is to use. Also, very handy on cell phone as well as computer. Very reliable and . Cons Sometimes a little slow but that could just be my cell service. Not sure what else to say other than I am really happy with the product Review Source Response from GPS Insight May 18, 2017 Thanks for the great review German! We appreciate our partnership and look forward to working with you for years to come. Always Here to Help, GPS Insight VJ VICTOR J. DISPATCH MANAGER Used the software for: 1-2 years ### "My experience using this program has been very pleasant " May 15, 2017 4.0 Pros Software is very user friendly have been using it for the last 2 years. I would recommend it to other people to use it. Review Source Response from GPS Insight May 15, 2017 Thank you for the kind words Victor! We appreciate our partnership and look forward to continuing to help your business manage the fleet. Always Here to Help, GPS Insight RE Ryan E. General Foreman E-Learning Used the software for: 6-12 months ### "It's very valuable program for our fleet" May 11, 2017 4.0 Love being able to keep track of fleet Pros It's very up to date and accurate. I can always know where my planners are located and the routes they take. Cons Hard to select beteeen individual fleet vehicles. Once I select a vehicle I have to close the program to change vehicles. Maybe I just new Review Source Response from GPS Insight May 12, 2017 Thank you for the feedback Ryan! We are glad you find value in the product and thanks for the great ratings. Always here to help, GPS Insight Talk to a Capterra advisor for free and get results within 15 minutes.