# Page 8 | GPS Insight Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 8 - Is GPS Insight the right Field Service Management solution for you? Explore 242 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/99848/GPS-Insight-Fleet-Tracking-Solution/reviews

---

GPS Insight

4.5 (242)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated March 13th, 2026

# Page 8 - Reviews of GPS Insight

## Showing most helpful reviews

Showing 176-200 of 242 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

RB

Russell B.  
Security Manager  
Security and Investigations  
Used the software for: 2+ years

### "Easy access to track daily routes"

December 6, 2017

5.0

Able to track Officers and monitor time usage for scheduling patrols.

Pros

Time line of travel and stop times. Satellite feeds help locate markers in area. Good software and visuals.

Cons

Getting around all software uses. Some areas do not pertain to my needs but have learned to set my needs only.

Review Source

Response from GPS Insight

December 12, 2017

Thank you for your feedback Russell! We are glad to hear you are having such a positive experience with our solutions and greatly appreciate your feedback. Always here to help, GPS Insight

RB

Ryan B.  
Managing Member  
Consumer Services  
Used the software for: 6-12 months

### "I have had a wonderful experience with this product"

November 30, 2017

4.0

Pros

I like that it helps me keep track of where my employees are at all times. Time matters in my business.

Cons

I don;t like that it sometimes it lags on my phone & doesn't show me everything I can see on my computer.

Review Source

Response from GPS Insight

December 5, 2017

Thank you for your feedback Ryan! We are glad to hear our solutions are working so well for you and greatly appreciate your business. Always here to help, GPS Insight

CT

CRIS T.  
WAREHOUSE MGR  
Electrical/Electronic Manufacturing  
Used the software for: 2+ years

### "HELPFUL WHEN I CALL IN"

May 11, 2017

4.0

DRIVER SPEEDS TRACKING

Pros

CAN TRACK DRIVER AT ANY TIME- LOVE THE PHONE APP LIKE THE OPTION THAT ALLOWS ME TO SEE WHEN THE DRIVER IS OVER THE SPEED LIMIT

Cons

SOMETIMES IT FREEZES. I CANT TRACK THE DRIVER WHEN IT FREEZES, I THINK HE'S SOMEWHERE ELESE AND HE IS ACTUALLY IN ANOTHER LOCATION.

Review Source

Response from GPS Insight

May 12, 2017

Thank you for the feedback Cris! We are glad you find value in the product and thanks for the great ratings. Always here to help, GPS Insight

RC

Russ C.  
Assistant Project Manager  
Environmental Services  
Used the software for: 2+ years

### "The GPS insight units have been an invaluable tool to manage our fleet with."

May 11, 2017

5.0

The value we have received in monitoring vehicle movements, speed, time on scene, has been tremendous.

Pros

Ease of sotware use, the many built in reporting features, and fast and efficient customer care and support. A great value for the money

Review Source

Response from GPS Insight

May 12, 2017

Thank you for the feedback Russ! We are glad you find value in the product and thanks for the great ratings. Always here to help, GPS Insight

KB

Karen B.  
inside sales manager  
  
Used the software for: 6-12 months

### "easy to use, good reports available"

December 11, 2017

5.0

Pros

Knowing what is going on with my trucks and being able to get the monthly reports that are needed for my home office.

Review Source

Response from GPS Insight

December 12, 2017

Hi Karen, thank you for your review! We are glad to hear you are having such a positive experience with our solutions and greatly appreciate your feedback. Always here to help, GPS Insight

LA

Luis A.  
Owner  
Construction  
Used the software for: 6-12 months

### "I never had any problems ! I like it!! "

May 11, 2017

5.0

Helps on my time card everyday

Pros

If i forget we're i was few days back or so , Done go back check and that's it all there Try the minute Thank you!!

Cons

Review Source

Response from GPS Insight

May 12, 2017

Thank you for the feedback Luis! We are glad you find value in the product and thanks for the great ratings. Always here to help, GPS Insight

Craig S.  
Ops. Mgr/Special Projects  
  
Used the software for:

### "We're able to locate and retrieve data on numerous functions provided by our GPS units from Insite. "

March 25, 2016

4.0

Activation is simple and quick, installation is at times not as simple due to different truck mfg and inputs required to intergrate. Wiring harnesses could be a little shorter.

Review Source

Response from GPS Insight

March 25, 2016

Craig- Thank you for your honest review. We are happy to have you as a partner. -GPS Insight

JM

Jessica M.  
Office Administrator  
  
Used the software for: 6-12 months

### "GPS Insite has been fantastic it helps me keep track of our fleet at a moments ease."

May 11, 2017

5.0

Pros

That there is an app for it to track the trucks. that it is easy to use and accessible. That it has the google maps.

Review Source

Response from GPS Insight

May 12, 2017

Thank you for the feedback Jessica! We are glad you find value in the product and thanks for the great ratings. Always here to help, GPS Insight

RW

Robert W.  
Safety Director  
  
Used the software for: 6-12 months

### "Needed help with running a report - One phone call to our rep. and with in minutes he ran me through"

November 8, 2017

5.0

Pros

Very powerful tool. Many many options. It will provide a means of driver safety and improvment. Currently tracking close to 90 vehicles

Review Source

Response from GPS Insight

November 15, 2017

Thanks for your review Robert! We appreciate the feedback and thank you for your business. Always Here to Help, GPS Insight

BR

Beth R.  
HR Admin  
Business Supplies and Equipment  
Used the software for: Less than 6 months

### "Awesome and easy to use."

May 11, 2017

5.0

Ability to accurately bill time for employees. The alerts on maintenance are awesome and do my tracking for me based on mileage. It is a jewel!

Pros

Very accurate and detailed. Has many abilities to customize to your needs. Alerts on maintenance and other items makes managing the fleet easier. LOVE IT!

Cons

The reports are a bit confusing at first but once you get used to the layout, it is not so bad. I wish I could get rid of the items I do not need to print on the pages of each report.

Review Source

Response from GPS Insight

May 12, 2017

Thank you for the feedback Beth! We are glad you find value in the product and thanks for the great ratings. Always here to help, GPS Insight

AP

Andy P.  
Admin Manager  
Utilities  
Used the software for: 6-12 months

### "GPS Insight Review"

February 15, 2019

5.0

Reporting with our WEX gas card account is a useful tool.

Pros

Total ease of use. App is pretty intuitive.

Cons

Some of the features online are hard to find.

Review Source

Response from GPS Insight

February 20, 2019

Andy, Thank you for your review and feedback. We appreciate it. Always here to help, GPS Insight

RM

Russ M.  
General Manager  
Consumer Services  
Used the software for: 1-2 years

### "Easy to use, good support"

December 4, 2017

4.0

Saves time both in the field and in the office and fuel

Pros

Overall design, dashboard, reporting , built in graphs, landmarks, works with garmin, built in texting, and routing

Cons

The existing reporting has an integration issue with gas cards (WIX). Requires a download of gas usage from the Wix site to do the IFTA reporting.

Review Source

Response from GPS Insight

December 6, 2017

Thanks for your review Russ! We appreciate the feedback and thank you for your business. Always Here to Help, GPS Insight

LG

Leslie G.  
Office Manager  
  
Used the software for: 6-12 months

### "Overall, our experience with using the desktop application is great and is easy to use."

May 11, 2017

5.0

Pros

What we like the most is, we can see the street view of where my trucks are. We can tell how slow or how fast they are going at any given time, which is a great feature. And, we can run reports to let drivers know how they are doing.

Cons

Although the desktop app works great, the mobile app can sometime be unpredictable. There are times we are unable to see detailed information about our drivers.

Review Source

Response from GPS Insight

May 12, 2017

Thank you for the feedback Leslie! We are glad you find value in the product and thanks for the great ratings. We value our partnership. Always here to help, GPS Insight

GDC

Guy Daniel C.  
designer  
Design  
Used the software for: I used a free trial

### "Good gps"

May 24, 2022

4.0

Pros

I like the possibility of going everywhere, of finding one's way.

Cons

I sometimes have difficulty finding certain streets or dead ends, especially when you have a weak connection.

Review Source

TU

Tobi U.  
President  
  
Used the software for: 1-2 years

### "This service takes the stress away of wondering what job site my crew is at."

December 8, 2017

5.0

Pros

I can always depend on the accuracy of location and time. It's helpful when a customer calls and questions if our crew has been to their house to service their lawn maintenance. I can always give them an account of time.

Review Source

Response from GPS Insight

December 12, 2017

Thank you for your feedback Tobi! We are glad to hear you are having such a positive experience with our solutions and greatly appreciate your feedback. Always here to help, GPS Insight

BB

Belinda B.  
LTL Operations Coordinator  
Transportation/Trucking/Railroad  
Used the software for: 6-12 months

### "Using the dashboard is the most user friendly that I've seen and used. Easy to customize."

May 18, 2017

5.0

Being able to always know what is happening with our equipment has many benefits. We are still evaluating what we are able to obtain from this information.

Pros

The flexibility and control of changing the views, reports and dashlets is great. I'm able to easily create different dashboard views for different modes of analysis or presentations for Executive review of the equipment activity.

Review Source

Response from GPS Insight

May 18, 2017

Thanks for the great review Belinda! We appreciate our partnership and look forward to working with you for years to come. Always Here to Help, GPS Insight

Crystal F.  
CSR  
Logistics and Supply Chain  
Used the software for: I used a free trial

### "Easy tracking "

February 12, 2019

4.0

Great for managing multiple trucks, not so well if you are starting up with less than 10 trucks.

Pros

Vehicle tracking from pc or tablet. Check tracking on the go. The information shown is relevant as changes can be made by the user.

Cons

You need a minimum number for this to be cost effective.

Review Source

LL

Lynnette L.  
owner  
  
Used the software for: Less than 6 months

### "We have had this installed for a couple of months and have been very happy with the performance"

May 16, 2017

5.0

Pros

Tracking our trucks with accuracy, knowing who is speeding, knowing what routes they are taking. Also the feature of "who's closest" is very handy.

Cons

Some of the reports (stop/idle) are a little difficult to use at first to be able to verify time cards. But once we have gotten used to the reports, we are able to do what we need to.

Review Source

Response from GPS Insight

May 18, 2017

Thanks for the great review Lynnette! We appreciate our partnership and look forward to working with you for years to come. Always Here to Help, GPS Insight

SG

Scott G.  
President  
  
Used the software for:

### "Perfectly Satisfied with GPS Insight Long Term Customer since 2009"

February 25, 2015

5.0

GPS Insight is great! We have been using GPS Insight for 7 years I think. We have never had an issue. I see where my vehicles are and it helps give accountability to my drivers. They know I am watching. I don't sit there and watch all day and nitpick every turn or anything. We do use the GPS insight reports as part of our Employee reviews. Speeding is down. Accidents are down. Total mileage per service is down. Gas expense is down. We don't have to call a tech and distract him from work when a customer calls for an ETA. We can see right where the truck is and give an updated ETA for the client. I haven't had any issues with GPS Insight. I have never noticed any system down time. Their service reps are great and very friendly. Their technology seems to be the cutting edge. I am happy to recommend them to anyone!

Review Source

AR

Adam R.  
Field service technician.  
Industrial Automation  
Used the software for: Less than 6 months

### "Easy to navigate and very handy. "

May 11, 2017

5.0

Ability to coordinate members of my company.

Pros

The amount of information that is accessible. Example: speed reports, idle time, and mileage. Even estimated fuel consumption.

Cons

At first I had trouble entering drivers and vehicles into the system. Some drivers have multiple vehicles which can be confusing. Customer service was able to help me though.

Review Source

Response from GPS Insight

May 12, 2017

Thank you for the feedback Adam! We are glad you find value in the product and thanks for the great ratings. Always here to help, GPS Insight

RH

Robin H.  
Project Coordinator  
  
Used the software for: Less than 6 months

### "Great way to keep in touch with all fleet"

May 18, 2017

5.0

Pros

I appreciate the up to date software, that offers items such as reports and maintenance alerts. The ability to add stop notes are a bonus as well.

Cons

Often fleet will go out of range, due to the area with no service. Certain times a vehicle will be out of range and we need to determine if they are idle or moving.

Review Source

Response from GPS Insight

May 18, 2017

Thanks for the great review Robin! We appreciate our partnership and look forward to working with you for years to come. Always Here to Help, GPS Insight

MA

Mike A.  
Director  
  
Used the software for: Less than 6 months

### "I was tasked with configuring the application and it has been very easy to do."

May 11, 2017

5.0

Pros

Very easy / intuitive to use; mass upload of landmark data facilitates population of static data. Restricting use to specific users is simple and repeatable.

Cons

It would be beneficial to have a scorecard for drivers on the dashboard (available by report) to view immediately upon login.

Review Source

Response from GPS Insight

May 12, 2017

Thank you for the feedback Mike! We are glad you find value in the product and thanks for the great ratings. Great idea! We will take the request into consideration. Always here to help, GPS Insight

RH

Rocio H.  
Compliance Mgr  
Transportation/Trucking/Railroad  
Used the software for: 1-2 years

### "Better"

February 26, 2019

5.0

We are resolving GPS Insight to monitor tractors and drivers. It is very satisfactory

Pros

About monitoring drivers, trailers and tractors

Cons

All of this service is satisfactory and very dependable

Review Source

KS

Kim S.  
President  
Transportation/Trucking/Railroad  
Used the software for: Less than 6 months

### "good experience"

May 11, 2017

5.0

Pros

easy to use, like the way the software is set up. The technician that came out was very professional

Cons

some thing I still have questions about and need to get help. Seems like it could have more features

Review Source

Response from GPS Insight

May 12, 2017

Thank you for the feedback Kim! We are glad you find value in the product and thanks for the great ratings. Always here to help, GPS Insight

DK

Donna K.  
CEO  
  
Used the software for:

### "Our company has worked with GPS Insight since April of 2012. "

March 26, 2015

5.0

GPS Insight is a wonderful company to work with. We have used their services for for almost three years and in that time we have experienced Sales, Set-up, Maintenance and Support. In all areas, we are very pleased. Alissa is kind, knowledgeable, professional and efficient. That can be said for any of the support team as well. Thanks for all that you do and the help that you have provided us. Because of this program, we have saved money in gasoline, labor, and insurance. We are now able to be more precise in our scheduling and mileage. We also are able to bill more accurately for the time spent at a customer's location.

Review Source

Talk to a Capterra advisor for free and get results within 15 minutes.