---
title: "ezyVet Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about ezyVet Software - reviews, pricing plans, popular comparisons to other Veterinary products and more."
source_url: "https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/"
page_type: "product"
language: "en"
---

# 

 ezyVet Software Review 2026: Features, Integrations, Pros & Cons

Last updated on July 23, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

ezyVet

## What is ezyVet?

ezyVet is the next generation of cloud-based practice management software. This easy-to-use, all-in-one solution is designed for veterinary practices of all shapes and sizes, including primary care, emergency, specialty, and universities. Packed with powerful tools to drive efficiency and fuel growth, ezyVet helps practices reach their full potential by improving workflows, automating repetitive tasks, and enabling smarter business decisions. With 24/7 phone support, seamless integration with IDEXX diagnostics equipment, and a robust partner ecosystem, ezyVet provides a truly connected solution. Built on open-source web technology, rapid updates allow instant customization throughout the program and can be tailored for specific situations.

## What is ezyVet used for?

[Veterinary](https://www.capterra.com/veterinary-software/)[Electronic Medical Records](https://www.capterra.com/electronic-medical-records-software/)[Medical Scheduling](https://www.capterra.com/medical-scheduling-software/)

Recognitions

Shortlist

Overall rating

Based on 278 user reviews

Reviews sentiment

Positive

95%

Neutral

0%

Negative

5%

Pros & cons

Responsive and helpful assistance

Enhanced team coordination tools

Recurring software glitches

Inconsistent speed and downtime

Starting price

$260.5

Per User, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

-   Veterinary / 2026

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

## ezyVet alternatives

Highest Rated

[Instinct Science](https://www.capterra.com/p/234498/Instinct-EMR/)

[4.9 (238)](https://www.capterra.com/p/234498/Instinct-EMR/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[4.6 (285)](https://www.capterra.com/p/133166/DaySmart-Vet/reviews/)

Starting price

$116.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[4.2 (117)](https://www.capterra.com/p/145988/IDEXX-Neo/reviews/)

Starting price

$290.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

85%

of reviewers

rated it above 4 stars

[4.7 (100)](https://www.capterra.com/p/167764/Digitail/reviews/)

Starting price

$289.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/alternatives/)

## FAQs about ezyVet

Overview

### What problems does ezyVet solve?

ezyVet solves missed charges, disconnected lab and supplier workflows, scattered patient records, and inefficient client communication by centralizing scheduling, medical notes, billing triggers, reminders, inventory, and integrations in one cloud system. Veterinary hospitals, multi-site clinics, mobile vets, reception teams, technicians, doctors, and practice managers benefit most.

Answer based on 165 reviews

Overview

### Which roles and teams benefit most from ezyVet?

ezyVet is most used by veterinary practice managers, hospital administrators, and clinic owners who oversee scheduling, billing, inventory, and reporting. Veterinarians, surgeons, and technicians rely on it for clinical records, treatment plans, and patient communication, while reception and front-desk teams use it to manage appointments, client intake, and daily workflow coordination.

Answer based on 274 reviews

Talk to an expert

### More questions?

Ask our experts

Overview

### What company size and industries is ezyVet built for?

ezyVet is built for veterinary practices, with 84% of reviewers from small businesses and 93% from the Veterinary industry. It also serves midsize businesses at 9% and enterprises at 7%, with limited use in Hospital & Health Care at 4% and Medical Practice at 2%.

Answer based on 278 reviews

Features and Usability

### What are the key features of ezyVet?

ezyVet includes core veterinary practice tools like patient and client records, appointment scheduling, billing, and inventory management. Differentiating features include cloud-based access, two-way integrations with labs and accounting systems, customizable templates and forms, plus SMS and email reminders, client portal access, and referral communication workflows.

Answer based on 76 reviews

Pricing

### How much does it cost and what fees or limitations are included?

ezyVet starts at $260.5 per user/month for the Basic plan, with a free trial available for 1 to 249 users. Reviewers say support, updates, and many features are included without extra support charges, but some call user-based pricing cost prohibitive and note added fees for texting or separate integrations.

Answer based on 38 reviews

Integrations

### Which third-party tools and platforms does ezyVet integrate with?

ezyVet integrates with IDEXX Neo, Xero, PayJunction, SmartFlow, Vet Radar, Zoom Workplace, Openpay, and Weave. Reviewer feedback most often confirms accounting, payments, lab systems, and treatment workflows, while the official catalog also lists Amazon Chime, showing ezyVet supports more than 20 integrations across veterinary operations.

Answer based on 100 reviews

Getting Started and Support

### How easy is it to onboard and train a team on ezyVet?

ezyVet offers in-person training, live online sessions, webinars, documentation, and videos. Most teams learn core workflows quickly, with many staff becoming comfortable within days to a week. Admins, customizers, and less tech-savvy users usually need more time because setup depth and terminology can feel overwhelming at first.

Answer based on 57 reviews

Getting Started and Support

### What customer support options does ezyVet offer, and how do users rate the experience?

ezyVet offers email/help desk, FAQ/forum, a knowledge base, phone support, 24/7 live representatives, and chat. Users often describe support as easy to reach, friendly, and quick to fix bugs or urgent issues. Some report inconsistent expertise, slower escalation for complex cases, and occasional frustration during implementation or updates.

Answer based on 76 reviews

Veterinary practice

### Is ezyVet a good fit for veterinary practices?

ezyVet fits many veterinary practices well with flexible workflows, cloud access, templates, billing links, and referral communication. Specialty hospitals, equine teams, mixed animal clinics, and nonprofit sanctuaries often value its customization and integrations, though some veterinary staff find the interface busy and the learning curve harder during onboarding.

Answer based on 63 reviews

## Who uses ezyVet?

Based on Capterra reviews from the past 4 years

Talk to a software expert

to get a free software list  
tailored to your business needs

## Pros and Cons

Responsive and helpful assistance

94% positive reviews out of 69

Most reviewers describe customer support as prompt, knowledgeable, and consistently available for resolving issues.

Diana H.

Veterinarian , 51 - 200 employees.

"Whenever we need help the customer service on the phone helps us almost instantaneously. "

Recurring software glitches

69% negative reviews out of 29

Most reviewers find bugs and issues cause frustration, with occasional crashes and persistent minor technical problems.

Enhanced team coordination tools

94% positive reviews out of 33

Most reviewers indicate team collaboration features streamline communication, increase efficiency, and support smooth onboarding.

Inconsistent speed and downtime

72% negative reviews out of 29

Most reviewers report performance and speed problems, including slow loading, system lags, and occasional outages.

Nicolas B.

Veterinarian, 2 - 10 employees.

"Getting requests in or bugs fixed is rather slow/cumbersome though."

Remote access and security benefits

100% positive reviews out of 33

Reviewers feel cloud-based access enables secure, flexible work from any location, with automatic updates.

Kelli G.

Practice Manager, 51 - 200 employees.

"I love that ezyVet is cloud-based and I absolutely love all the integrations that ezyVet has, such as all Idexx labs, radiology, and ultrasound. "

## Features

AI summary

Based on 1,649 Veterinary reviews

Capterra data shows that buyers of Veterinary software rank the following features as their top priorities:

-   **Billing & Invoicing** (**60%** of reviewers rated this feature as critical)
-   **Patient Records Management** (**67%**)
-   **Charting** (**60%**)

ezyVet supports all three of the features reviewers rate most important: **Billing & Invoicing**, **Patient Records Management**, and **Charting**. Together, these capabilities help veterinary practices manage financial workflows, maintain complete and accurate patient histories, and document care clearly, allowing teams to improve day-to-day operations and deliver more consistent service.

Billing & Invoicing

4.3 (113)

75.22% of 113 reviewers that rated this feature as important or highly important

You benefit from seamless billing linked to medical records, easy invoice editing, and integrations with PayJunction, Openpay, and Xero. Reviewers indicate invoicing is efficient and customizable, but some mention client confusion with statements and multi-patient invoices.

Patient Records Management

4.5 (125)

74.40% of 125 reviewers that rated this feature as important or highly important

ezyVet offers detailed, customizable, and organized patient records that are easy to access, share, and update. Users think templates and cloud access streamline workflows, though some mention occasional difficulty locating information due to extensive customization options.

Charting

4.3 (81)

70.37% of 81 reviewers that rated this feature as important or highly important

This aspect helps you document patient care efficiently with customizable templates, dental charting, and integration with TalkingVet. Some reviewers find charting user-friendly and quick, while others say dental charting is clunky and navigation could be streamlined.

Prescription Processing

4.5 (90)

66.67% of 90 reviewers that rated this feature as important or highly important

Enables pharmacists to process single or multiple prescriptions simultaneously

Payment Processing

4.5 (91)

59.34% of 91 reviewers that rated this feature as important or highly important

It gives you multiple fast, reliable payment options, including integrations with PayJunction, Xero, Openpay, and Windcave. Reviewers appreciate the ease of processing and tracking payments, though some find handling multiple payments or allocations confusing at first.

Appointment Scheduling

4.6 (115)

73.04% of 115 reviewers that rated this feature as important or highly important

With this capability, you can easily view, customize, and manage appointments using color coding, reminders, and drag-and-drop. Reviewers appreciate the intuitive calendar, flexible scheduling options, and online booking, though some mention occasional double-booking and setup complexity.

ezyVet 70 features

### All Features
- Access Controls/Permissions: Define levels of authorization for access to specific files or systems
- Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Activity Tracking: Track and document all activities across devices, networks, and other systems
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- API: Application programming interface that allows for integration with other systems/databases
- Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling
- Appointment Scheduling: With this capability, you can easily view, customize, and manage appointments using color coding, reminders, and drag-and-drop. Reviewers appreciate the intuitive calendar, flexible scheduling options, and online booking, though some mention occasional double-booking and setup complexity.
- Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications
- Batch Processing: Software's ability to perform similar action on multiple similar files simultaneously
- Billing & Invoicing: You benefit from seamless billing linked to medical records, easy invoice editing, and integrations with PayJunction, Openpay, and Xero. Reviewers indicate invoicing is efficient and customizable, but some mention client confusion with statements and multi-patient invoices.
- Calendar Management: Track and manage schedules and meetings via an integrated calendar
- Charting: This aspect helps you document patient care efficiently with customizable templates, dental charting, and integration with TalkingVet. Some reviewers find charting user-friendly and quick, while others say dental charting is clunky and navigation could be streamlined.
- Client Database: Electronic storage of stakeholder contact information
- Client Management: Manage contact details and communication with clients
- Coding Assistance: Automatically generates E/M codes based on information collected during patient charting
- Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat
- Confirmations/Reminders: Automated reminders and confirmations for booked appointments and events via text or email
- Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc.
- Contact Management: Manage, organize, and store contact information
- CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system
- Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc.
- Customizable Forms: Customize contracts and forms to collect specific information
- Customizable Reports: Alter the layout and content of reports
- Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements
- Data Import/Export: Import and export data to and from software applications
- Decision Support: Tools that provide relevant information at specific times to support judgments and courses of action
- Document Management: Store, manage, and track all electronic documents in a centralized location
- Document Storage: Store and organize documents in a centralized system
- Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components
- E-Prescribing: Transmit prescriptions to pharmacies electronically
- Electronic Payments: Electronically collect payments for goods or services
- Electronic Signature: Digitally sign online documents
- Email Reminders: Reminders sent via email
- EMR/EHR: Create and securely store digital patient records
- Expense Tracking: Monitor and record expenses such as purchases or charges incurred
- Forms Management: Store, manage and track all forms in a centralized location
- Historical Reporting: Information, data and reports that are being tracked over time
- Horse Management: Tracks expenses, feeding schedules, and overall horse health
- Imaging and X-rays: Visual representations or pictures of objects, structures, or internal body parts, often for diagnostic or analytical purposes
- Income & Balance Sheet: A statement detailing the financial position of a business including assets, liabilities, and equity at a certain point in time
- Interaction Tracking: Track interaction history by documenting conversations for contacts
- Inventory Management: Track and manage inventory levels to maintain proper supply
- Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes
- Medical Billing: Manage billing and payments for a healthcare provider
- Medical Records: Records of patients' medical history
- Patient Intake: Patients can register for appointments in advance online
- Patient Portal: Online portal where patients can access information such as health records, treatment plants, etc.
- Patient Records Management: ezyVet offers detailed, customizable, and organized patient records that are easy to access, share, and update. Users think templates and cloud access streamline workflows, though some mention occasional difficulty locating information due to extensive customization options.
- Payment Processing: It gives you multiple fast, reliable payment options, including integrations with PayJunction, Xero, Openpay, and Windcave. Reviewers appreciate the ease of processing and tracking payments, though some find handling multiple payments or allocations confusing at first.
- Physician Management: Track and organize physician schedules and pertinent information
- Prescription Processing: Enables pharmacists to process single or multiple prescriptions simultaneously
- Real-Time Reporting: Active reporting of data and metrics
- Reminders: Timed notification for any upcoming task, deadline, appointment, or activity
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals
- Scheduling: Plan availability and assign specific time slots for tasks and resources
- Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria
- Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information
- SMS Messaging: Send messages via SMS
- SOAP notes: Method of writing out notes in patient's charts (subjective, objective, assessment, and plan)
- SSL Security: Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access
- Status Tracking: Track the status over time for a request, process, asset, or transaction
- Tagging: Attach digital tags to documents and assets for identification, search, or monitoring purposes
- Telemedicine: Meet with patients remotely
- Template Management: Create, save, and re-purpose templates for emails, forms, etc.
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Treatment Planning: Create treatment plans that document interventions and outcomes to track patient progress
- Whiteboard: Allows multiple users to simultaneously annotate on a digital whiteboard
- Workflow Management: Create, design and manage workflows for repetitive tasks

---

Get Advice

We can help you find the software with the features you need.

Features

4.5 (258)

4.5

Based on 258 reviews

## Pricing

Value for money

4.5 (217)

Free Trial

[View pricing plan details](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/pricing/)

Basic

$260.50

Per User,Per Month

It includes:

-   Anywhere Access
-   Basic
-   Intermediate and Advanced Packages
-   Optional Extras
-   Product Updates
-   Unlimited 24/7 Support

Enterprise

Custom Quote Available

Value for money

4.5 (217)

4.5

Based on 217 reviews

## Integrations

[

Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[

Xero](https://www.capterra.com/p/120109/Xero/)[

Amazon Chime](https://www.capterra.com/p/180391/Amazon-Chime/)[

PayJunction](https://www.capterra.com/p/70932/Paperless-Payment/)[

SmartFlow](https://www.capterra.com/p/130402/Smart-Flow-Sheet/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.5 (263)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.5 (263)

4.5

Based on 263 reviews

## User reviews

Overall rating

4.6

Based on 278 reviews

Filter by rating

5(204)

4(60)

3(1)

2(7)

1(6)

Mentioned topic

Sorted by most recent

KM

kenzie M.

veterinary technician

Veterinary

### "unnecessary changes wasting time "

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

2.0

2.0

Likelihood to Recommend

1/10

June 25, 2026

over all it was a fine experience using it in the past but has become increasingly more annoying to operate

Pros

i liked the older software much better. It used to be very user friendly everything that stayed the same from the previous software is wonderful

Cons

They updated their software recently and i hate everything about it, they changed so many unnecessary things that didnt even need changed it hasnt made anything easier or more convenient. Its wasting our valuable time when they change things that dont need changed. I often have to click the treatment plan note area multiple times in order for my cursor to stay in the treatment plan area, sometimes i will be typing and not even realize my cursor was not in there anymore and i have to retype the notes. They dont even have anywhere you can give feedback about their software. On top of that they are now using more AI related options which thankfully my clinic has not given in to using yet, this only brings in more chances for them to build AI data centers in our backyards that will effect us even further.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SS

Sue S.

practice manager

Veterinary

### "Is Ezyvet worth the change"

2.0

Overall Rating

2.0

2.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

2.0

2.0

Likelihood to Recommend

5/10

May 26, 2026

I had hoped it would be better than what we were sold. Too many ways to get to the same place which can confuse staff who have never used the program before.

Pros

The clinical setout is easy to use and view histories and to be able to choose what you do and do not want to see makes things simple. Internal memo's are wonderful and help with internal communication.

Cons

The IT support is very hit and miss on how helpful they are. The IT upgrades are rarely useful and honestly I often shake my head as to why they don't seem to listen to the vets on the ground. Very difficult to put in a complaint to anyone and get things done. The data collection for management is incredibly difficult and simple items like vaccine recalls are impossible.

Switched from

[RxWorks](https://www.capterra.com/p/10010759/RxWorks/)

they were not cloud based and it was limited in its functions

Alternatives considered

[Cornerstone Software](https://www.capterra.com/p/99976/Cornerstone-Practice-Management/)

Reasons for choosing ezyVet

They gave a great sales pitch and was not owned by Idexx then so not as big as it is now

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

BV

Bryan V.

Vet Tech

Veterinary

### "good stuff"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 13, 2026

satisfied. i don't mind it at all, the program is easy to use and better than most out there today. thanks

Pros

easy to use, i like that it's easy and not overly complicated to use. i have no troubles with using it everyday

Cons

new calendar experience is not needed, the colors are too wild and are very distracting, please remove this feature.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AZ

Anthony Z.

Oncology Clinician

Veterinary

### "HORRENDOUS experience with a badly designed system. AVOID!"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

February 12, 2026

Easily the worst system ever. A commodore 64 could run a better program. I have hated every minute of it, and in discussing it with others in 3 different countries, in both specialist and general practice, their experiences are the same. Avimark from Covetrus or even a basic system like IDEXX Animana are an order of mangitude better.

Pros

Absolutely nothing. Having run 4 practices, worked in corporate and independent practices, as well as academia, I have vast experience of several systems. EZYVET has NO REDEEMING FEATURES. I cannot believe anyone would ever, ever buy this product!

Cons

Confusing, complicated, multiple paths to get... nowhere - or everywhere. Confusing terminology. Horrid, horrid, horris and massively inefficient. Learning the system is a nightmare; expediting work - forget it. Too many steps, parallel processes that don't overlap; tiny buttons you need to click her and there, but sometimes - not the buttons, the text, different colours.....

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

EP

Elizabeth P.

Practice Manager

Veterinary

### "Get Ezyvet to make your life "Ezy""

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 21, 2026

I've had a great experience with Ezyvet. From onboarding to go live I felt very prepared and helped. Would recommend to other hospitals.

Pros

Ezyvet has greatly improved my hospital's efficiency and record taking. The time we save on charting is significant compared to cornerstone. I love the ease of access to the information and how each thing is bundled into categories. It is so easy to send records from ezyvet and also it itegrates with my online pharmacy and texting service which has saved me so much time. The cost is better than cornerstone also. Great value for money spent. Customer support is excellent you can call, but 99.9% of the time I just submit a ticket and within same business day I will get an email with step by step instructions-which is great because I just save the email and go back and review when I need for the next time.

Cons

I've loved all features of ezyvet so far. I don't necessarily like all the frequent updates, but they are not terrible.

Switched from

[Cornerstone Software](https://www.capterra.com/p/99976/Cornerstone-Practice-Management/)

cornerstone cloud was going away and we wanted to be able to access from anywhere

Alternatives considered

[IDEXX Neo](https://www.capterra.com/p/145988/IDEXX-Neo/)

[Shepherd](https://www.capterra.com/p/172485/Shepherd-App/)

Reasons for choosing ezyVet

better features in ezyvet. Integrated with more things.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MV

Margaret V.

Associate veterinarian

Veterinary

### "Way too many steps and options to be efficient without customization/learning curve"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

3.0

3.0

Customer Service

2.0

2.0

Likelihood to Recommend

0/10

January 7, 2026

Frustrating. There is seemingly no way to create estimates for clients that can then be digitally transferred into a later invoice. Once estimates are created, we have to manually recreate them on the invoice which creates more work and opportunity for error. My hospital also has an excessive list of bloodwork options, most of which are rarely used, making it EXTREMELY cumbersome to find the right labwork for a patient at a reasonable price. There are also way too many steps to get something done. Part of this is because my hospital never provided any sort of training or standardized sop for use -there may be more efficient ways to use- but if you are a relief person or new user trying to navigate it without any instruction or I guess if it hasn't been customized for the practice flow, it is a nightmare.

Pros

It has a lot of fuctionality options which likely could be useful if setup correctly. There seem to be many ways for creating customizable templates. .

Cons

Without extensive individual customization to streamline use and options, it is very clunky and inefficient, not intuitive. I get lost between the various tabs. It is hard to scroll through a patient's record if you are not on the right tabs.This creates a distraction that interferes with client interaction.

Switched from

[Cornerstone Software](https://www.capterra.com/p/99976/Cornerstone-Practice-Management/)

Changed jobs.........not by choice......

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DC

Dale C.

RVT

Veterinary

### "complete garbage"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

3.0

3.0

Likelihood to Recommend

0/10

November 21, 2025

horrible. We have had disaster after disaster with inventory management, billing issues, bath number frustrations, the list goes on

Pros

I have absolutely nothing positive to say about this software. I have been in the vet med field for over 20 years, this system is absolute garbage

Cons

Everything, this system is tedious, time consuming and completely and unnecessarily dumb. everything takes so much more time to do and has killed our efficiency

Switched from

[Cornerstone Software](https://www.capterra.com/p/99976/Cornerstone-Practice-Management/)

corporate decided so they could better monitor us

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

WW

Whitney W.

Practice Manager

Veterinary

### "Practice Manager"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

November 3, 2025

We love Ezyvet it fits our busy mixed animal practice very well. We integrate anything we can into Ezyvet.

Pros

Cloud based, flow follows the patient, seamless with lots of integrations. Staff feel it is easy to use.

Cons

Support could be a little better in more timely manner. Seems to have gotten slower when you have a question.

Switched from

[Cornerstone Software](https://www.capterra.com/p/99976/Cornerstone-Practice-Management/)

wanted cloud based for the hospital with no server

Alternatives considered

[IDEXX Neo](https://www.capterra.com/p/145988/IDEXX-Neo/)

Reasons for choosing ezyVet

ezyvet more up to date and easy to use and fits the flow of the appointment

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

LJ

Laura J.

Practice owner, DVM

Veterinary

### "Ezyvet from the get go was a great decision for me!"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

November 3, 2025

I enrolled in EzyVet in 2019 when I started my practice from scratch. There has been a growing number of integrations and improvements along the way which have added to EzyVet's functionality. My team is comfortable with Ezyvet. I have no regrets about starting out with Ezyvet whatsoever.

Pros

I love both the flexibility compared to older clunkier PIMS like Cornerstone and Avimark and the security of having a cloud-based practice management software program.

Cons

There currently neither AI features nor voice technology included with Ezyvet. While these are currently already available within a few of the competing PIMs products on the market now, I have heard that these features are in the works for Ezyvet too, and am looking forward to their addition!

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

LK

Lauren K.

Practice Manager

Veterinary

### "Highly recommend!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 30, 2025

Pros

It's user friendly and incredibly customizable from templates, estimates, clinical records to customizing your team's individual permissions, the options are nearly limitless.

Cons

The onboarding is challenging because the system differs so much from the norm. I've been part of a clinic transitioning to Ezyvet and opening a practice with Ezyvet. It is by far the superior PIMs.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

[View all Reviews](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/reviews/)

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