# ezyVet Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is ezyVet the right Veterinary solution for you? Explore 276 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/reviews --- ezyVet 4.6 (276) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of ezyVet Ease of use 4.4 Customer Service 4.5 ## Pros and Cons in Reviews Responsive and helpful support 94% positive reviews out of 69 Most reviewers report customer support is accessible, resolves issues quickly, and assists with customization needs. Diana H Veterinarian , 51 - 200 employees. "Whenever we need help the customer service on the phone helps us almost instantaneously. " Recurring software glitches 69% negative reviews out of 29 Most reviewers find bugs and issues cause frustration, with persistent glitches and occasional system crashes reported. Efficient team communication tools 94% positive reviews out of 33 Most reviewers describe team collaboration features as enhancing workflow, accountability, and easy information sharing. Occasional slowdowns and outages 72% negative reviews out of 29 Most reviewers indicate performance and speed issues, including slow load times, outages, and time-consuming processes. Nicolas B Veterinarian, 2 - 10 employees. "Getting requests in or bugs fixed is rather slow/cumbersome though." Remote access and data security 100% positive reviews out of 33 Most reviewers find cloud-based access enables secure, flexible work from any location on multiple devices. Kelli G Practice Manager, 51 - 200 employees. "I love that ezyVet is cloud-based and I absolutely love all the integrations that ezyVet has, such as all Idexx labs, radiology, and ultrasound. " ## Showing most helpful reviews Showing 1-25 of 276 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Alexis C. Practice Manager Veterinary Used the software for: 1-2 years ### "ezyVet allowed our clinic to grow!" January 8, 2019 5.0 Overall our experience with ezyVet has been amazing. It was the best decision we made overall to expand our practice, profits, and ability to practice better medicine! Pros The thing I like the most about this software is the ability to edit most anything you need to fit your practice needs. For example when adding an appointment to the schedule, you can set up the appointment to start billing for that type of exam. Traditionally, when a Technician or Assistant loads an exam room and takes history, this software allows you to create "Clinical Templates" that you can name for example; Canine Annual, Limping, ADR, HBC, Vomiting, Diarrhea, etc. This allows the tech to select the correct template to ask the question that the doctor wants to know. This minimizes missed information when taking a history and also allows you to practice better medicine by making suggestions to the pet owner. Our canine annual exam is set up to ask all the questions you typically would ask but adds in things like "Would you like to vaccinate for Lyme today" and "Did you know that 1 in 9 Adults have some abnormality in their annual screening labwork results?" Adding these questions increased our compliance tremendously! We used to only sale about one tray (25) of lyme vaccines a year before ezyVet. Now we are rolling through that in a month easily!!! This is the same for FELV, Lepto and annual screening panels. Cons The only thing that really isn't so easy to use for us is the reminder card system. It took us a while to understand how to set them up to generate correctly. The true downside is I have to print them out and mail the post cards myself daily. No one has integrated yet to do your postcards for reminders. This isn't a big deal in the grand scheme of things. As a side note the software does allow you to easily email reminders but our client base really likes the post card method. Also, occasionally ezyVet has to merge servers and the software will be unusable for about 10 minuets while this occurs. Review Source Response from IDEXX January 13, 2019 Thanks for the great review, Alexis, glad to hear the Clinical Templates are helping improve efficiency in your hospital! Regarding the reminder cards, this is something that many ezyVet users like yourself have requested, and we have already started working on an integration for postcards. RM Ron M. Office Manager Veterinary Used the software for: 1-2 years ### "ezyVet Excellence " February 13, 2025 5.0 Outstanding and I mean really outstanding. Customer service? Perfect. Have a question just call and some really nice people anwer all your questions. This program has so many fetures it is impossible to sum it all up in one paragraph. Pros Trying to pin down a simple answer to what I like most is hard to do. The program has so many perfect fetures. Scedulining is great but so is tracking product usage. Individual record are layed out clear and understandable. Impossible for me to pick one, but intergations could have the lead. Payjuction, Idexx referance Lab, Blue Rabbit all provide excellent intergration and service. Cons Printing documents at the end of an appointment. One page for the payment, one for rabies certificate, one for vaccine records and finally the summery. This could definitly be simplified. Alternatives considered [Cornerstone Software](https://www.capterra.com/p/99976/Cornerstone-Practice-Management/) Reason for choosing ezyVet It was the best fit for a mixed practice and mobile services. Switched from [Pack Leader DVM](https://www.capterra.com/p/140789/Pack-Leader-DVM/) Simular to swithing from DOS to Windows. Review Source MV Margaret V. Associate veterinarian Veterinary Used the software for: Less than 6 months ### "Way too many steps and options to be efficient without customization/learning curve" January 7, 2026 1.0 Frustrating. There is seemingly no way to create estimates for clients that can then be digitally transferred into a later invoice. Once estimates are created, we have to manually recreate them on the invoice which creates more work and opportunity for error. My hospital also has an excessive list of bloodwork options, most of which are rarely used, making it EXTREMELY cumbersome to find the right labwork for a patient at a reasonable price. There are also way too many steps to get something done. Part of this is because my hospital never provided any sort of training or standardized sop for use -there may be more efficient ways to use- but if you are a relief person or new user trying to navigate it without any instruction or I guess if it hasn't been customized for the practice flow, it is a nightmare. Pros It has a lot of fuctionality options which likely could be useful if setup correctly. There seem to be many ways for creating customizable templates. . Cons Without extensive individual customization to streamline use and options, it is very clunky and inefficient, not intuitive. I get lost between the various tabs. It is hard to scroll through a patient's record if you are not on the right tabs.This creates a distraction that interferes with client interaction. Switched from [Cornerstone Software](https://www.capterra.com/p/99976/Cornerstone-Practice-Management/) Changed jobs.........not by choice...... Review Source GR Ginger R. Veterinarian Veterinary Used the software for: 2+ years ### "Ezyvet has grown with our practice." February 13, 2025 5.0 We have been with ezyvet for approximately 8-10 years and it has continued to improve and grown with our practice. I am still learning new features & it has evolved a lot since the beginning. Inventory tracking has improved tremendously with the ability to track inventory in the hospital and all truck locations. Pros Cloud Based- so we can access records from all of our devices. It has grown with our practice, and they continue to make improvements. Cons Would like to be able to apply a vaccine or product to an entire barn of horses at one time. Alternatives considered [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Reason for choosing ezyVet We used Advantage Equine before and loved it but hated synching and we out grew its capabilities. The ability for it to continue to grow with us made us try ezyvet. Switching PIMS is a huge undertaking for a practice and we hope to never have to do it again. We worked directly with Hadleigh- the company president at the time. Implementation was difficult back then, but that was many years ago. Review Source KG Kelli G. Practice Manager Veterinary Used the software for: 2+ years ### "ezyVet is the BEST!" February 13, 2025 5.0 Excellent service, support, ease of use. Our staff rarely complains about our PIMS now that we've switched. Pros I love that ezyVet is cloud-based and I absolutely love all the integrations that ezyVet has, such as all Idexx labs, radiology, and ultrasound. We are a 24-hour emergency clinic and there is absolutely no down time with ezyVet, which is a must! ezyVet also works very well with VetRadar, which we use for both our hospitalized and surgery patients. Helps a ton with capturing all charges. We have loved ezyVet since we switch a few years ago. Support is great too! Highly recommend! Cons Still would like to have a little more customization with statements and receipts, and some reporting, but most everything we need it to do, ezyVet can make it happen. Alternatives considered [Cornerstone Software](https://www.capterra.com/p/99976/Cornerstone-Practice-Management/) Reason for choosing ezyVet Cornerstone was not truly cloud-based at the time. Switched from [IntraVet](https://www.capterra.com/p/92882/IntraVet/) Needed a cloud-based software with no down-time. Review Source GK Greg K. Owner Veterinary Used the software for: 2+ years ### "Ezyvet - a little complicated but very useful" February 13, 2025 5.0 Overall Ezyvet is an excellent PMS that allows us to look after our patients and clients in a fully integrated manner. It makes out life much easier. It takes a bit of work to set it up - but when set up Ezyvet is very useful. The support staff are very good at helping when needed. Pros Ezyvet is a fully comprehensive practice management system - running all aspects of the vet hospital from appointments to integrated ordering with wholesalers, two-way diagnostic integration, automated reminders, Xero integration AND it is continually updated and improved. Cons Ezyvet is a little complicated to get started. Once you get your head around it, is it a really useful PMS. Alternatives considered [RxWorks](https://www.capterra.com/p/10010759/RxWorks/) Reason for choosing ezyVet Ezyvet had more features and appeared a more useful general product Switched from [Cornerstone Software](https://www.capterra.com/p/99976/Cornerstone-Practice-Management/) Cornerstone in Australia did not have the features needed - i.e. email/text message/automatic reminders Review Source DC Dale C. RVT Veterinary Used the software for: Less than 6 months ### "complete garbage" November 21, 2025 1.0 horrible. We have had disaster after disaster with inventory management, billing issues, bath number frustrations, the list goes on Pros I have absolutely nothing positive to say about this software. I have been in the vet med field for over 20 years, this system is absolute garbage Cons Everything, this system is tedious, time consuming and completely and unnecessarily dumb. everything takes so much more time to do and has killed our efficiency Switched from [Cornerstone Software](https://www.capterra.com/p/99976/Cornerstone-Practice-Management/) corporate decided so they could better monitor us Review Source CR Casey R. Veterinary Reception Manager Veterinary Used the software for: 2+ years ### "Ezyvet Review" February 20, 2025 5.0 Overall very pleased with the system. Other than the scheduling issue stated above I have very little complaints about Ezyvet. Pros It's user friendly, intuitive, and includes lots of features that other EHR's do not. Cons Rescheduling appointments with Ezyvet is a bit of a pain. It would be great to have a similar feature like Cornerstone has, where you can right click on an appointment, select "reschedule", then click on the day/time you want to reschedule to. Almost like a copy/paste function. Additionally, Cornerstone will alert you if you click on an appointment time when another user is actively scheduling an appointment during that block which helps prevent double booking between users. Switched from [Cornerstone Software](https://www.capterra.com/p/99976/Cornerstone-Practice-Management/) It's an out of date system, Ezyvet was more appealing since it had all the communications and scheduling features so we no longer had to use 3rd party services like Vetstoria. Review Source LJ Laura J. Practice owner, DVM Veterinary Used the software for: 2+ years ### "Ezyvet from the get go was a great decision for me!" November 3, 2025 4.0 I enrolled in EzyVet in 2019 when I started my practice from scratch. There has been a growing number of integrations and improvements along the way which have added to EzyVet's functionality. My team is comfortable with Ezyvet. I have no regrets about starting out with Ezyvet whatsoever. Pros I love both the flexibility compared to older clunkier PIMS like Cornerstone and Avimark and the security of having a cloud-based practice management software program. Cons There currently neither AI features nor voice technology included with Ezyvet. While these are currently already available within a few of the competing PIMs products on the market now, I have heard that these features are in the works for Ezyvet too, and am looking forward to their addition! Review Source SL Shyloh L. Customer Service Representative Veterinary Used the software for: 2+ years ### "EzyVet is easy to work with!" September 5, 2025 5.0 My overall experience with ezyVet is very user friendly, easy to access and efficient! It has a great security for clients on payments made by them and it is also a great software for patient records and history. Pros What I like most about ezyVet is the convenience of patient management. It helps our customer support receptionist to easily assist clients and patients with scheduling and rescheduling new and excising clients! Cons What I like least about ezyVet is that its not used in every hospital! There is also one more thing that could help ezyVet be a bit more easier like a "both" option when it comes to emailing or printing a receipt as some clients do prefer both! Review Source KM Karen M. Hospital Administrator Veterinary Used the software for: 6-12 months ### "Extremely pleased with Ezyvet" February 13, 2025 5.0 We are very happy with ezyvet. With such incredible customer service, any issue is quickly resolved. Pros Excellent customer service, easily modified to fit clinic needs, tools to increase efficiency, reminder system is excellent, client communications are excellent, financial reporting very good Cons layout can be confusing, difficult to find different menu items Switched from [Covetrus Pulse](https://www.capterra.com/p/130107/Covetrus-Pulse/) Pulse was horrible. Very very slow. Not set up for a large practice Review Source EM Erin M. Veterinarian Veterinary Used the software for: 1-2 years ### "Good cloud-based product" March 7, 2025 4.0 Very good. Fairly intuitive, however quickly scanning through records can be a bit cumbersome. Pros That it is cloud-based, and you can submit tickets to have the software modified. Also being ablento have multiple patient tabs open at once. Cons Scanning through the history is cumbersome, I often want to see SOAPs and meds, but the views get cluttered with invoicing, communications, etc. Switched from [Covetrus Impromed](https://www.capterra.com/p/95888/ImproMed/) To get a cloud-based software, so farm vets had access. Review Source LB Laura B. RVT, Inventory Manager, Admin. Asst. Medical Practice Used the software for: 2+ years ### "The Best Veterinary Software System Out There" June 21, 2024 4.0 Overall I am impressed with this software since most Veterinary systems are geared toward general practice but EzyVet is able to customize for the use in the specialty environments. After a couple of weeks of staff training we went live and with very little issue and this factor alone was amazing compared to what we had gone through with a prior system change. Pros 1st Support - Quick response time to any inquiry or help with fixes. 2nd Customizable - Easy to set-up 3nd Ease of use - The only system that does work for Veterinary specialty hospitals Cons 1st - The document templates can be touchy and can be difficult to make documents look professional. Would prefer a more Word style system 2nd - The inability to set a minimum price for products Switched from [Animal Intelligence](https://www.capterra.com/p/96542/Animal-Intelligence/)[Signature](https://www.capterra.com/p/181137/Signature/) Animal Intelligence was an old database system and could not meet our needs. Signature was complicated, non-customizable and difficult for the staff to maneuver through. Neither system met our needs as a specialty hospital. Review Source LA Lauren A. Dr Veterinary Used the software for: 2+ years ### "Ezyvet works for mixed practice" September 9, 2023 5.0 I have had great experience with Ezyvet. When it is working it is excellent, when we find a glitch it works well. Pros The colourful dashboard and ability to build the consulting schedule from the back end makes mixed practice easier. I can programme my vet time more efficiently because of the structures ezyvet delivers. Cons I least like the inability to access some statistics easily, it can get quite complex trying to get the data i need out for practice management Alternatives considered [Cornerstone Software](https://www.capterra.com/p/99976/Cornerstone-Practice-Management/) Switched from [RxWorks](https://www.capterra.com/p/10010759/RxWorks/) wanted a cloud bases system which was easy to use. Ezyvet fit the bill Review Source JV Joshua V. Hospital Manager Veterinary Used the software for: 6-12 months ### "Ezyvet is the leader of the pack" January 8, 2024 5.0 Pros Cloud based software is the newest tool that makes each work station its own vet practice, can see your whole hospital in a few clicks Cons We are 24 hours and at times have had issues connecting with support to resolve issues but I believe they are still growing this team and it has been avalible 95% of the time when needed. Reason for choosing ezyVet cloud base data and remote access are pivotal components to this day and age Switched from [Instinct Science](https://www.capterra.com/p/234498/Instinct-EMR/) The fuctionality of the software was not up to the ezyvet status Review Source TT Tracy T. Hospital Administrator Veterinary Used the software for: 2+ years ### "Great Investment " September 14, 2023 5.0 As we continue to grow moving forward, ezyVet seems to be able to grow with us and meet our needs. There is not perfect system out there but for us, it was a clear choice ezyVet could help meet our needs then and now. EzyVet seems to continually be improving and produces changes based on client suggestions and needs. Pros We love the memo system as we can communicate with all of our staff or beak it down in groups. The system is pretty much customizable to most of our needs and our growth pattern. Integrated inventory system is very helpful as well. Once you are fully integrated and you understand the system, you should be able to see how it will benefit your practices needs. It takes a team to get this implemented and up and running but once you are there it's good. Cons Integration was lengthy to prepare for but it gets your organized. The time delay is something that bothers us. When we read memo's, it take a long time to load it and then move on to the next one. We have great wifi throughout our clinic but seems to affect all computers this way.Memos that we send and deleted memos - we wish you could either put them in specific folders to search for them or at least group them all together by senders name. Alternatives considered [Cornerstone Software](https://www.capterra.com/p/99976/Cornerstone-Practice-Management/) Reason for choosing ezyVet It offered the most in options, and customizable areas that would fit our needs in our clinic Switched from [IntraVet](https://www.capterra.com/p/92882/IntraVet/) Intravet could not handle the growth we were doing and was the most customizable to our needs. Review Source LJ Laura J. Practice Owner Veterinary Used the software for: 1-2 years ### "Perfect Choice For Start-Up Small Animal Practice" July 22, 2020 4.0 We had a lot of kinks to work out in our start-up vet practice, as you might imagine, and although I had some minimal prior experience with Ezyvet and has been working for weeks to set up our practice on it... there were too many problems to count initially and that made me glad we did NOT go with PayJunction Their integrated merchant processor, or we would Have had a lot of invoices we could not have easily gotten paid for at time client and patient were ready to leave! That said.... now. A year later it would be fine. I do love the program now that I am feeling more confident using it, we literally discover new things we can do on it or ways of doing things differently every week. If I had to choose a practice management software again, I would still choose EzyVet. Pros \- Amount of personalization that could be done - Removal of redundancy for invoicing - no missed charges as items in record go to invoice directly - Cloud based - safe from ransomware - integrations available for test requests and results - online client booking - texting and emailing client from in program - Great tech support at all hours - thorough training during program set up Cons \- Newness means a lot of other programs don’t integrate with it, yeT (and May net ever) Lots of difficulty getting systems integrated Initially, but once they were, they worked well - Costs per text through program Adds up fast - Training videos went too fast for staff to easily follow during training of new employees - Fact that programs like Smart Flow work with EzyVet, but are not part of it so have separate monthly fees. We are a small practice and can see value in Smart Glow, but due to small practice so ze, it is not worth the additional expense. - Alternatives considered [Covetrus Avimark](https://www.capterra.com/p/92887/AVImark/) Reason for choosing ezyVet Once I saw the available personalization and cloud based status I easily made my decision early then questioned every vendor and equipment and software company I was doing business if it worked with Ezyvet and made my decisions to work with them or not based on if they played nice with Ezyvet. Review Source Response from IDEXX July 30, 2020 Thanks for your great review, Laura. It's great to hear about your experience with ezyVet, bringing in a new practice and growing as you go. We recognize the importance of integrations bringing technology together and simplifying vets' lives. As such, expect to see more and more new integrations coming on board, along with our fortnightly new feature updates. Thanks again for your feedback it's the voices of customers that most help us guide our product development. Sincerely The ezyVet Team SK Sam K. Office Manager Veterinary Used the software for: 1-2 years ### "Worth the switch! HVMS to Ezyvet" December 21, 2021 5.0 The best part about this company is the innovation and their superb customer service. 24/7 friendly support that can quickly answer any needs and get your questions answered without having to sit on hold for forever. Pros The calendar, scheduling, internal memos, Dashboard features, clinical layout make each staff members workflow efficient and easy to trace so other staff members can follow up and assure all tasks and patient care is completed Cons The records and financial data are sometimes difficult to get. Not as streamlined as I would like Alternatives considered [Covetrus Avimark](https://www.capterra.com/p/92887/AVImark/)[Cornerstone Software](https://www.capterra.com/p/99976/Cornerstone-Practice-Management/)[HVMS](https://www.capterra.com/p/96541/HVMS/)[easyVET](https://www.capterra.com/p/134498/easyVET/) Reason for choosing ezyVet Price, ease of use, customer service, promptness and responsiveness, ability to accommodate both our equine & small animal clinic and their unique needs Switched from [HVMS](https://www.capterra.com/p/96541/HVMS/) HVMS Couldn't accommodate the needs we had for our small animal clinic in their PIMS. Review Source Response from IDEXX January 9, 2022 Thanks for leaving this lovely review Sam! We are very pleased to hear that you are enjoying your experience with ezyVet and that it was worth the switch. Glad to see you and the team are experiencing an increase in your workflow efficiencies. Thanks again! Sincerely yours, The ezyVet team JR Jennifer R. Veterinarian and Owner Veterinary Used the software for: 1-2 years ### "Best software for automating your practice!" June 23, 2022 5.0 Having the ability to manage client communication, recordkeeping, referring veterinarian communication, invoicing and practice managment all in an easy to use program has been critical to the function of my practice. Adding staff at some point may be an additional help but using ezyVet gives me the piece of mind and ability to run my business while offering the work/life balance that I need maintain my practice. Pros The best part of ezyVet is how customizable it is to support your unique practice concerns. I am a solo practitioner and recently changed to a specialty practice specific to veterinary rehab, chiropractic, pain management and sports medicine. Given that my new pursuits do not require staffing to complete most of my visits, the use of ezyvet has allowed me to automate almost all of my front desk duties as well as administrative tasks such as practice accounting, end of day, marketing and client communication. My practice is also partly mobile, so the ability to be cloud based and take my system anywhere on any device has been critical to my function. Cons The onboarding was a little challenging to coordinate due to my specific schedule but most of it was self guided and reasonable to work through. The image annotations are not currently included in a medical history print out which would be a welcome update for my type of practice. The few glitches that I have encountered have been more to do with the specific task not being configured correctly and were quickly found and fixed through a support ticket. Switched from [Vetport](https://www.capterra.com/p/92897/Vetport/) Lack of tech support and customizability, as well as concern over data security Review Source Response from IDEXX July 24, 2022 Thank you for this lovely review Jennifer. We really appreciate it! Its great to see that you are enjoying using ezyVet and that we are able to help you automate your administrative tasks. All the best, The ezyVet Team CS Caorlyn S. Office Manager Veterinary Used the software for: 2+ years ### "ezyVet" March 6, 2023 5.0 Overall, ezyVet was a great decision for the practice. It makes sense both medically and financially for the practice. It has increased accuracy and efficiency on both the medical and financial side of things. We are very happy we decided to switch to ezyVet for our PIMS. Pros Overall, ezyVet is a well named software program. It is user friendly and has made our team much more efficient. Medical records are more throrough, we don't miss charges, and communication between departments is better. The templates make a world of difference. Using templates allows us to ensure our team is consistent with the information they are getting and giving. They have also expedited the process by creating habits. We have been able to increase our capacity to see animals both in appointments and surgeries as a results of increased efficiency. Cons As stated previously, the scheduling can be a little difficult as you can accidentally schedule the same slot as someone else and you can't easily schedule from the patient's page. Vet Radar was a difficult transition from paper treatment sheets. It regularly improves, but still leaves some things to be desired. Reason for choosing ezyVet ezyVet seemed to align the most with what we were looking for in a software system. We are a 6 doctor practice. We need a robust system that can handle multiple docotors and several staff members. Switched from [Covetrus Impromed](https://www.capterra.com/p/95888/ImproMed/) Impromed felt outdated and difficult to use. We wanted to go paper light and Impromed did not seem to be set up for that type of usage. We also wanted a cloud based software to allow remote access for our doctors and team. Review Source BW Bronte W. Veterinary Nurse Veterinary Used the software for: 2+ years ### "Easy - love it!" December 12, 2024 5.0 Took a while to learn but once I got there I rate it higher than every other PMS I've tried. Pros Ease of use, concise, can be updated from multiple different areas, it's updated immediately. Cons Tabs, so many tabs! We don't utilize a lot of it because it's not relevant to our set up, so there's a lot of unnecessary parts that confuse new staff. Review Source JS Jody S. veterinarian Veterinary Used the software for: 2+ years ### "initial adjustment hard, but now I love it" December 10, 2024 4.0 smooth use after a bumpy learning first start, but admittedly almost everything was changing at once for our clinic at that time. Pros ease of use personalization of templates easy to send summary to referring vet Cons I cannot make the exact exam template that I want. I would like check boxes to use. Review Source aS anna S. nurse Veterinary Used the software for: 2+ years ### "ezvet review " October 31, 2024 4.0 I have used it for 7 years and have enjoyed working with it Pros ease of use, navigation is simple, ability to transfer estimates is easy Cons too many ways to do to many of the same things Review Source JS Jocelyn S. Veterinary Nurse Veterinary Used the software for: 1-2 years ### "Amazing, easy to use and a great addtion to your Veterinary Practice" July 29, 2024 5.0 I love Ezyvet and share my thoughts with other colleagues at additional workplaces. Pros I love the ease of use and the ability to search up a record via multiple pieces of information, ie phone number, email address etc. I love the payment integration which allows for less mistakes as opposed to manual entry. Cons The only downside is I'd love if estimates could automatically be coverting into invoices rather than needing to rebill entirely. Review Source MM Melissa M. Practice Manager Veterinary Used the software for: 2+ years ### "Veterinary Software for all generations" July 16, 2021 5.0 Overall our experience with Ezyvet has been great. We are very happy with our decision. Pros I personally like how user-friendly and customizable it is. We are a small specialty practice that has been able to make the most out of the software to work well for us. It has been extremely easy to learn and train new staff to use. We have a variety of age groups and tech-savvy individuals in our practice and everyone has been able to pick it up quickly. Cons The most difficult part are the updates that happen overnight, and are not prepared for a different workflow. This happens rarely that a workflow is affected, but it always hits on those days where something is not going right. I always look ahead at updates to come, so we are often prepared for what may be different. It would just be nice to have a heads up on the date that the update will be happening. Our integration was intense. We started out with a difficult situation being a small business within another facility that previous shared a software system, so we needed to pull things out from that software and transfer over. However while it was difficult support was with us every step of the way, and helped have everything ready to go live. Reason for choosing ezyVet Its features, and ease of use. Review Source Response from IDEXX July 20, 2021 Thanks for the great review, Melissa! It's great to hear, that you love how user-friendly and customizable ezyVet is! We understand that the onboarding process can be a challenging period, so we're glad that support and your implementor could help guide you through this process. We appreciate your feedback about updates and are always looking at ways we can improve how we communicate what changes are coming. Thanks again for your feedback and for sharing your pros and cons. Sincerely The ezyVet team ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.