# Page 2 | ezyVet Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is ezyVet the right Veterinary solution for you? Explore 276 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/reviews --- ezyVet 4.6 (276) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of ezyVet ## Showing most helpful reviews Showing 26-50 of 276 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use EP Elizabeth P. Practice Manager Veterinary Used the software for: 1-2 years ### "Get Ezyvet to make your life "Ezy"" January 21, 2026 5.0 I've had a great experience with . From onboarding to go live I felt very prepared and helped. Would recommend to other hospitals. Pros has greatly improved my hospital's efficiency and record taking. The time we save on charting is significant compared to cornerstone. I love the ease of access to the information and how each thing is bundled into categories. It is so easy to send records from ezyvet and also it itegrates with my online pharmacy and texting service which has saved me so much time. The cost is better than cornerstone also. Great value for money spent. Customer support is excellent you can call, but 99.9% of the time I just submit a ticket and within same business day I will get an email with step by step instructions-which is great because I just save the email and go back and review when I need for the next time. Cons I've loved all features of so far. I don't necessarily like all the frequent updates, but they are not terrible. Alternatives considered [IDEXX Neo](https://www.capterra.com/p/145988/IDEXX-Neo/)[Shepherd](https://www.capterra.com/p/172485/Shepherd-App/) Reason for choosing ezyVet better features in . Integrated with more things. Switched from [Cornerstone Software](https://www.capterra.com/p/99976/Cornerstone-Practice-Management/) cornerstone cloud was going away and we wanted to be able to access from anywhere Review Source WW Whitney W. Practice Manager Veterinary Used the software for: 2+ years ### "Practice Manager" November 3, 2025 5.0 We love it fits our busy mixed animal practice very well. We integrate anything we can into Ezyvet. Pros Cloud based, flow follows the patient, seamless with lots of integrations. Staff feel it is easy to use. Cons Support could be a little better in more timely manner. Seems to have gotten slower when you have a question. Alternatives considered [IDEXX Neo](https://www.capterra.com/p/145988/IDEXX-Neo/) Reason for choosing ezyVet more up to date and easy to use and fits the flow of the appointment Switched from [Cornerstone Software](https://www.capterra.com/p/99976/Cornerstone-Practice-Management/) wanted cloud based for the hospital with no server Review Source AZ Anthony Z. Oncology Clinician Veterinary Used the software for: Less than 6 months ### "HORRENDOUS experience with a badly designed system. AVOID!" February 12, 2026 1.0 Easily the worst system ever. A commodore 64 could run a better program. I have hated every minute of it, and in discussing it with others in 3 different countries, in both specialist and general practice, their experiences are the same. Avimark from Covetrus or even a basic system like IDEXX Animana are an order of mangitude better. Pros Absolutely nothing. Having run 4 practices, worked in corporate and independent practices, as well as academia, I have vast experience of several systems. has NO REDEEMING FEATURES. I cannot believe anyone would ever, ever buy this product! Cons Confusing, complicated, multiple paths to get... nowhere - or everywhere. Confusing terminology. Horrid, horrid, horris and massively inefficient. Learning the system is a nightmare; expediting work - forget it. Too many steps, parallel processes that don't overlap; tiny buttons you need to click her and there, but sometimes - not the buttons, the text, different colours..... Review Source AT Autumn T. Director of System Integrations Veterinary Used the software for: 2+ years ### "Best PMS ever!" June 25, 2025 5.0 I've had a fantastic overall experience with . Very easy to use and I love the customization. I love that super admins have the flexibility to do things, build things, etc. Pros The flexibility it has for super admins, customization, integrations, and features. We are very software heavy at our hospital and this helps when it comes to all the things we need to do for workflow, communication with our primary veterinarians and clients, as well as team functionality. Cons Taking away features that people enjoy and are extremely helpful during new upgrades. Over the last year, it also seems like the support has declined as well. There have been many time where I have called and requested a call back and stay in queue, and I've never gotten a call back. There are also times where I decide to wait, and then I get hung up on after being on hold for over an hour. Alternatives considered [Instinct Science](https://www.capterra.com/p/234498/Instinct-EMR/) Reason for choosing ezyVet is more equipped for our size practice and has way more functionality and flexibility. Switched from [Instinct Science](https://www.capterra.com/p/234498/Instinct-EMR/) We were very upset with Smartflow initially, which is why we made the switch to Instinct. Instinct was not a good fit for our hospital, so we transitioned back and got VetRadar. Review Source VR Verified Reviewer Director of Operations Veterinary Used the software for: 1-2 years ### "The Best Practice Management Software for Small Animal Hospitals" June 26, 2025 5.0 Wonderful. No software is perfect, but this is the closest we found during our demos and we looked at a lot of options. hasn't let us down. yet. Pros The software is intuitive for all of our team to use and is reliable. The implementation was also very easy with the onsite team to assist us during the first week of our rollout. Cons I wish customizing reports were a little easier. We run a lot of reports and sometimes we need to call for assistance in creating them. Overall, the reporting is robust. Switched from [DaySmart Vet](https://www.capterra.com/p/133166/DaySmart-Vet/) We initially moved from Cornerstone to something cloud-based, Daysmart-Vetter. Their implementation was not the best and we had issues. Review Source BLM Belle Lae M. Veterinary Practice Manager Veterinary Used the software for: 2+ years ### "Super helpful for our small animal & exotics practice" June 25, 2025 5.0 I give it a solid 80%... There are some features that I hope will come later & I hope they are actively testing AI integration, but day to day it runs our practice management effectively & I wouldn't change. Pros I am such an advocate of since we joined in May 2023. It has helped us tidy up our inventory & client communications so so much. I like how we can customize it to the needs of our practice. Is it perfect? No, but it definitely makes us more efficient & we are better set up to capture charges accurately by creating templates for all of our therapeutics, procedures & surgeries. Cons I wish we could link better with Jotform & other externals to make our CSR team workload better. I MASSIVELY wish it integrated with WhatsApp. Review Source FS Fern S. Medical Director Veterinary Used the software for: 2+ years ### "ezyVet: great system for specialists; good system for generalists" June 26, 2025 5.0 I would absolutely go with again. While not intuitive to the new user, it gets all the jobs done that we need to be done, and very thorougly. Pros is a very robust system, perhaps the best cloud-server system. It handles clinical work pretty well, and practice management very well. Cons The system is designed to support specialist hospitals that see a patient only one or a few times. It lacks a "narrative function," which is more applicable in a general practice. Review Source LK Lauren K. Practice Manager Veterinary Used the software for: 2+ years ### "Highly recommend!" October 30, 2025 5.0 Pros It's user friendly and incredibly customizable from templates, estimates, clinical records to customizing your team's individual permissions, the options are nearly limitless. Cons The onboarding is challenging because the system differs so much from the norm. I've been part of a clinic transitioning to and opening a practice with Ezyvet. It is by far the superior PIMs. Review Source SB Sue B. Practice Manager Veterinary Used the software for: 2+ years ### "You'll Love The Integrations and Ease of ezyVet!" February 13, 2025 5.0 The initial phone calls and set up is cumbersome. We were unaware of the amount of time that we would need to put in. We were led to believe that " sets you up." It was frustrating to say the least. Not paying to have an implementor come on site should not be an option. We, thankfully, paid for an implementor and she was great. I have heard that others have not had that same experience. Pros is so easy to use. There are many different ways to do the same thing, so each staff member can do what is comfortable for them. The integrations are fantastic too! Closing at the end of the night is a breeze. Cons The reporting. Some reports need to be able to be run for more than one item at a time. Also, the blue fill on the total lines of reports is ridiculous. You can't read it on the screen and if it is printed, it is completely illegible. Also, the header for reporting needs to be able to be adjusted so a full email address can be be included without wrapping to a second line. Switched from [IntraVet](https://www.capterra.com/p/92882/IntraVet/) We wanted to go paperless and be cloudbased Review Source tS tracy S. Veterinarian Veterinary Used the software for: 1-2 years ### "my review of ezyvet" July 6, 2025 4.0 slow to learn, but easier as you go. I didn't like the go, it was a lot more work in the field than just taking notes. Pros it has a lot of room for medical notes and communications. I like that I can send call backs and memos to my whole staff too. Cons so many tabs and having to be in certain areas to do certain tasks. I don't know if you can access certain things in each of the tab colors. Alternatives considered [Cornerstone Software](https://www.capterra.com/p/99976/Cornerstone-Practice-Management/) Reason for choosing ezyVet more integrations and is easier to switch over online Review Source DC Dale C. RVT Veterinary Used the software for: Less than 6 months ### "complete garbage" November 21, 2025 1.0 horrible. We have had disaster after disaster with inventory management, billing issues, bath number frustrations, the list goes on Pros I have absolutely nothing positive to say about this software. I have been in the vet med field for over 20 years, this system is absolute garbage Cons Everything, this system is tedious, time consuming and completely and unnecessarily dumb. everything takes so much more time to do and has killed our efficiency Switched from [Cornerstone Software](https://www.capterra.com/p/99976/Cornerstone-Practice-Management/) corporate decided so they could better monitor us Review Source JS Johanna S. Veterinarian Veterinary Used the software for: Less than 6 months ### "WARNING - Do not use! Not made for any veterinarians that have to be efficient!" April 9, 2025 1.0 I had to use this program while working at a veterinary office doing a relief shift, I have been using many many programs over the years and this one is awkward, not intuitive, requires about seven steps for one thing to get done, and clearly is not written with veterinarians in mind. It is not written logically, has many bizarre menus that don’t connect properly, does not lead to obvious logical next steps, and it does not flow. I do not recommend this at all.I currently use Daysmart but I’ve also used cornerstone, DVMMax, AviMark, and countless others over the years. Once again, I do not recommend this program; it is pushed on clinics because of IDEXX and I think they are doing a disservice to all of us. We do not need to spend extra time doing anything in our busy day. Pros There’s absolutely nothing that I like about this program and I would’ve given it no stars if possible. I have been in practice for 30 years and this plus one other program are the worst two that I have ever used. Cons This program was written by programmers that do not understand how veterinarians have to work. For example, my dentist for my dog uses this program and it took her helper 45 minutes to produce one estimate and she has been at that practice for many years, but they just switched over to this program. I think that says it all. If a seasoned professional cannot use the program easily then there’s nothing EZ about it! Review Source Response from IDEXX May 14, 2025 Hi Joanna. Thank you for taking the time to share your feedback. We're truly sorry to hear about your negative experience with our software. As someone with over 30 years in veterinary practice, your insights are incredibly valuable, and we regret that our system did not meet your expectations. We would welcome the opportunity to speak with you directly to better understand the specific challenges you faced and how we might improve. If you're open to it, please reach out to our support team at 1844 4399 838 so we can connect. Thank you again for your honest review. DC Dominick C. CSR Veterinary Used the software for: 6-12 months ### "Nice software for a vet office" June 18, 2025 5.0 My overall experience with is good. The software is a lot to take in at first but gets better as you go along and learn. Pros I do like the vast amount of accessible innovations provided and the smoothness of the system. The software moves at the speed we need it too. Cons I don't like the amount of different tabs and places where information can be stored. Examples are notes, communications, memos, and other. There are times where we have to search for things and communications that are important. Review Source MH Misty H. Practice Manager Veterinary Used the software for: 1-2 years ### "Office Manager" June 16, 2025 4.0 Overall a good experience. Also an easy transition from our other software company. Customer service is always amazing. Pros Scheduler is simple and easy to use Invoicing is compatible with our CC company E-mailing services is available directly from Cons Integration is limited with other companies. According to some of the other things we have tried to integrate with due to being out of the country the restrictions are limited as to full integration with outside pharmacies or texting services, online portals or an app for clients. Reporting is limited. Review Source nC nidya C. veterinary technician Veterinary Used the software for: 1-2 years ### "veterinary technician " July 8, 2025 5.0 easy to learn, interactive,, fun, colorful, very smart, easy to tech to new employees, easy record and history reading Pros ease of booking appointments and how it connects with patient records, pictures and prescription goo record keeping Cons memos and notes record keeping. unable to have a proper way to communicate among hospital one a memo has been handled Review Source JB Jessica B. Client Care Coordinator Veterinary Used the software for: 1-2 years ### "Easy to use and learn!" June 26, 2025 5.0 Overall good! Very easy to use and learn! The training was smooth and simple. I recommend to a lot of other hospitals! Cons Does not offer a "skip to next available appt" button. Does not offer an "already booked" warning when 2 callers are booking the same spot. Review Source KH Kayla H. CCS Veterinary Used the software for: 2+ years ### "ezyVet is 10/10" March 19, 2025 5.0 My overall experience with has been a very positive one! Pros I like how easy it is to navigate between the clients profile and the patient prfofile Cons I dont like how two people can book an appointment at the same time. I wish there was a way to make is so if someone is already booking a time slot, no else can Switched from [Covetrus Impromed](https://www.capterra.com/p/95888/ImproMed/) The clinic owner made the decision to switch Review Source KM Karen M. Hospital Administrator Veterinary Used the software for: 6-12 months ### "Extremely pleased with Ezyvet" February 13, 2025 5.0 We are very happy with . With such incredible customer service, any issue is quickly resolved. Pros Excellent customer service, easily modified to fit clinic needs, tools to increase efficiency, reminder system is excellent, client communications are excellent, financial reporting very good Cons layout can be confusing, difficult to find different menu items Switched from [Covetrus Pulse](https://www.capterra.com/p/130107/Covetrus-Pulse/) Pulse was horrible. Very very slow. Not set up for a large practice Review Source EH Emma H. Veterinarian Veterinary Used the software for: 1-2 years ### "EzyVet Review " April 10, 2025 4.0 I have used multiple different vet systems and is by far my favourite. I just find it easy and straightforward to use and I like how it is organized Pros Ease of use, easy to learn, can use on multiple types of devices. Creation of documents and summaries is so helpful Cons I love how it is organized, but sometimes all the different tabs can be overwhelming and can be hard to find info fast Review Source EM Erin M. Veterinarian Veterinary Used the software for: 1-2 years ### "Good cloud-based product" March 7, 2025 4.0 Very good. Fairly intuitive, however quickly scanning through records can be a bit cumbersome. Pros That it is cloud-based, and you can submit tickets to have the software modified. Also being ablento have multiple patient tabs open at once. Cons Scanning through the history is cumbersome, I often want to see SOAPs and meds, but the views get cluttered with invoicing, communications, etc. Switched from [Covetrus Impromed](https://www.capterra.com/p/95888/ImproMed/) To get a cloud-based software, so farm vets had access. Review Source BW Bronte W. Veterinary Nurse Veterinary Used the software for: 2+ years ### "Easy - love it!" December 12, 2024 5.0 Took a while to learn but once I got there I rate it higher than every other PMS I've tried. Pros Ease of use, concise, can be updated from multiple different areas, it's updated immediately. Cons Tabs, so many tabs! We don't utilize a lot of it because it's not relevant to our set up, so there's a lot of unnecessary parts that confuse new staff. Review Source AS Abby S. Appointment Scheduler Veterinary Used the software for: 6-12 months ### "EzyVet Software" March 26, 2025 5.0 Overall a great experience- the team that helped install/teach everyone was super nice and helpful Pros Extremely user friendly. Did not take long to understand Cons The transition to took longer than expected Review Source JS Jody S. veterinarian Veterinary Used the software for: 2+ years ### "initial adjustment hard, but now I love it" December 10, 2024 4.0 smooth use after a bumpy learning first start, but admittedly almost everything was changing at once for our clinic at that time. Pros ease of use personalization of templates easy to send summary to referring vet Cons I cannot make the exact exam template that I want. I would like check boxes to use. Review Source SJ Sanjay J. vet Veterinary Used the software for: 6-12 months ### "Not a user friendly programme for vets " January 31, 2025 2.0 Not good at all, even after 7 months all vets still struggling to has grasp of the system. Pros Created by a reputed company , based in USA. good for Americamn Companies not for UK. Cons not a user friendly Programme, quite complicated to use, Review Source IR Itzel R. Lead CSR Veterinary Used the software for: 1-2 years ### "Definitely an Asset to Recommend!" October 10, 2024 5.0 It's been a great experience! Got to love the versatility, ease of use, and organization provides! Pros Everything is color coded AND labeled so the ease of use is fantastic. Cons The constant system updates. As a creature of habit, it takes time to adjust at the different fonts when changed, the different small changes are actually very noticeable and the frequency makes it challenging at times. Switched from [Cornerstone Performance](https://www.capterra.com/p/148621/Cornerstone-Performance/) Not aware of any specific reasons as it was a decision made by higher management. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.