# Page 5 | ezyVet Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 5 - Is ezyVet the right Veterinary solution for you? Explore 277 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/reviews --- ezyVet 4.6 (277) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 5 - Reviews of ezyVet ## Showing most helpful reviews Showing 101-125 of 277 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use DJ David J. Practice Manager Veterinary Used the software for: 2+ years ### "Steep Learning Curve that is Ultimately Worth It" July 22, 2022 5.0 Pros We love how easy it is to perform the primary functions. Customer support is another huge plus. They are easy to get a hold of and can remote into your computer to help resolve questions. Cons Going live with ezyVet definitely hindered the day-to-day operations that week. There is plenty of training and preparation beforehand but only hands-on experience can prepare you for actually putting it to use. Fortunately, you have plenty of support and the software is easy to learn. Review Source Response from IDEXX July 31, 2022 Hi David, Thank you so much for your feedback and support of ezyVet, it means a lot to us! We are so glad we are able to support your clinic and that you have found our support team helpful! Kind regards, The ezyVet team RB Rachael B. Practice Manager Dairy Used the software for: 2+ years ### "The Ease of Ezyvet" February 8, 2024 5.0 Once you learnt the different ways to do things in ezyvet then it was easy to navigate Pros Pretty easy to pick up the basic running of the software Cons To many things that aren't utilized when you only run Dairy and Horse clients Reason for choosing ezyVet To start we only needed 1 user so didn't want to pay for extra users when they weren't needed. Review Source Genel L. Practice Manager Veterinary Used the software for: 2+ years ### "EzyVet is great!" July 1, 2020 5.0 Utilizing ezyVet along with Smartflow has really helped to capture fees and ensure we are not losing income due to medical record keeping errors. Pros Being able to customize the software and use it to my needs was very important to us. Cons The set-up process takes a lot of time but is worth the effort. If you put in the time and energy your go-live day will be much smoother. Alternatives considered [Covetrus Pulse](https://www.capterra.com/p/130107/Covetrus-Pulse/)[Covetrus Impromed](https://www.capterra.com/p/95888/ImproMed/)[IDEXX Neo](https://www.capterra.com/p/145988/IDEXX-Neo/) Reason for choosing ezyVet I chose ezyVet over other available cloud-based softwares because of how customizable it is and the excellent reporting features. Switched from [Animal Intelligence](https://www.capterra.com/p/96542/Animal-Intelligence/) Our previous software was antiquated and each new release caused multiple problems. The patch that fixed those problems caused new problems, so on and so on. Review Source Response from IDEXX July 7, 2020 Thank you for the great review, Genel. It's great to hear that you are enjoying the switch to ezyVet and the benefits of a strong partner ecosystem. We have some really exciting new developments in the pipeline, which will bring real value on the coal-front, so watch this space! Sincerely The ezyVet team RM Roseamber M. Co-Owner, Head Admin Veterinary Used the software for: 2+ years ### "So Glad I Found Ezyvet" January 12, 2022 5.0 I am so happy with the customer service, even if there is a bug--they jump on it to fix the problem Pros Very intuitive and user friendly, really covers every aspect needed for basic charting of patients Cons The invoicing has been a challenge, and some products are difficult to set up properly Alternatives considered [IntraVet](https://www.capterra.com/p/92882/IntraVet/) Reason for choosing ezyVet ease of use and cost--we were a new start-up practice without a lot of revenue Review Source Response from IDEXX January 17, 2022 Thanks for your awesome review Roseamber. We are really pleased to hear you are finding ezyVet intuitive and user friendly. If you need help with anything please reach out to our support team. Thanks again, The ezyVet Team JP Jenna P. Receptionist Veterinary Used the software for: 1-2 years ### "EzyVet Review" December 1, 2023 5.0 I have been in the veterinary field for about 12 years now and have worked at other hospitals. EzyVet is by far the best program ive used as a receptionist. Pros Most of all, It's easy to navigate. One thing that comes to mind is when importing labs from outside hospitals, messages are sent to the doctor simultaniously. That helps so much and saves time. Cons I cannot complain to be honest. Since Beverly Hills Vet signed up for it, I have been very pleased with how easy it is to operate and use. Review Source JG Juanita G. Clinical Coordinator Veterinary Used the software for: 2+ years ### "EzyVet Practice Software" September 5, 2023 4.0 EzyVet software has allowed for growth of our business. Once navigation of the program is learned, it flows very well. Pros EzyVet has improved the overall flow of our specialty office. It offers features that allow us to customize how we use the system. Cons The medication section could be improved to allow better flow with current medications on/ off. The volume of variables can cause differences between doctors that makes it challenging to find information for each one. Review Source PB Peggy B. Senior Central Structure Administrator Veterinary Used the software for: 2+ years ### "Best Software for Veterinary Medical Records" January 8, 2020 5.0 From a clinical perspective, ezyVet allowed my team to become more efficient and increase revenue due to better charge capture. From an enterprise perspective, being able to centralize product codes, templates, and other settings allows us to make implementation easier on the practices and gives us much more valuable reporting as everyone uses the same codes. Pros Cloud-based, no server and you can log in anywhere. Very easy to use, most team members become competent within a week. Cons This is a hard one as I do not really have anything I don't like. I will say that there can be bug issues as with any program. However, support and developers are always ready and willing to fix the issues identified in a timely manner. Reason for choosing ezyVet Support and overall look and feel of the software. ezyVet took the time to meet with our leadership team and go over all the features and how to use the software. They followed up regularly to answer any questions we had. Other companies sent us a demo but did not meet with us or follow up. As this is a major purchase we wanted to ensure we went with a more hands-on company that would help us with the transition and beyond. Several years later and they have not disappointed. Review Source Response from IDEXX January 9, 2020 Thank you for your kind review, Peggy. We are glad you and your team are enjoying working with ezyVet and look forward to improving your experience as we refine our software. Sincerely The ezyVet team SQ Stefanie Q. Lead Veterinary Technician Veterinary Used the software for: 1-2 years ### "Intuitive and Easy to Use Software" July 30, 2023 5.0 It's definitely a step up from any other software I've used. Pros Ezyvet streamlines and automates a lot of items that aren't addressed in other software and takes a huge burden off the clinic staff so we can be much more functionally useful to patients. Cons There are some places where change logs aren't in place, in particular prescription requests that could be added for easier tracking. Also the memo system does leave something to be desired. There's a lot of instances of lost communications since the reply option doesn't actually group the messages, so we end up with a lot of redundancy in associates addressing issues or looking for answers that have already been resolved. Switched from [Covetrus Impromed](https://www.capterra.com/p/95888/ImproMed/) Ease of use, cloud based software Review Source MR Marian R. Hospital Administrator Veterinary Used the software for: 2+ years ### "Would switch to ezyVet over and over again!" March 11, 2021 5.0 Love ezyVet. Always have great experiences when working with the support team. Our practice has been able to continue to grow in part due to the continued advancements that ezyVet is constantly making. Not everything integrates with them because they are still newer as a practice management software but that is slowly starting to change. Pros How efficient it is. After implementing, we FELT the time save and how much easier it makes your processes. Cons How much set up on the front end it was. I understand though because part of what makes this software so great is how much works on the back end. However, in order for it to work well behind the scenes, it takes a lot of set up in the beginning. Alternatives considered [Covetrus Pulse](https://www.capterra.com/p/130107/Covetrus-Pulse/) Reason for choosing ezyVet It could do more and was more advanced. Switched from [Covetrus Avimark](https://www.capterra.com/p/92887/AVImark/) Because we were outgrowing Avimark (server based software). We wanted something that looked newer and functioned more robustly that could keep up with our practice growth. Review Source Response from IDEXX March 21, 2021 Thanks for your great review, Marian. It's great to hear that you are enjoying all the functionality, which is helping increase efficiencies and help saving time for the clinic. We do appreciate it can be a big learning curve transitioning onto a new system, but we are glad to hear that hard work has really paid off. Once again thank you for taking the time to share your feedback. Cheers, Team ezyVet RF Rachel F. Specialty Veterinary Technician Veterinary Used the software for: 2+ years ### "10/10 recommend ezyvet for veterinary clinics!" May 13, 2022 5.0 Pros The product is easy to use. It has everything you need in one essential portal. Charting, prescriptions, client communications, financial estimates and invoicing, scheduling, and more. It is a one stop shop! Cons The only con I could think of would be- finding an easier way to find your clinic to login if you are using a new computer or clean your computer, whatever it may be. I have to often search through another browser and type in exactly the web address and that is a little bit of a pain. Maybe if there was an option at the top to put what company then your username and password. Review Source Response from IDEXX May 16, 2022 Hi Rachel, Thank you for taking the time to leave this lovely review. We appreciate the feedback and great to see you are having a positive experience with ezyVet. All the best, The ezyVet team CC Christina C. Service Coordinator Veterinary Used the software for: 2+ years ### "The perfect software for large practice vets" May 10, 2024 5.0 Pros Ease of use and options on use! SO many things have been made easier to accomplish. Cons Updates can be a little tricky to adjust to, but issues resolve fairly quickly. Review Source Barbara B. Head of Emergency Medicine Veterinary Used the software for: 2+ years ### "ezyVet has met and exceeded our expectations " December 17, 2020 5.0 I have been very pleased with the ability to build templates. This saves time, ensures documentation uniform and that we are capturing all billing items. Pros Compared to other medical record software that I have used or looked at prior to purchasing this product, ezyVet is the most costumizable and has the most features. With time building a record and ensuring that all products are captured on billing has become faster and easier. The fact that it is web based was a bonus but has now become a mandatory need. Cons ezyVet is NOT easy at first but becomes familiar with time. There are a lot of different ways to get to the same place and without proper protocols followed by the entire team it can be challenging to ensure that the team is all putting data into the same place. Reason for choosing ezyVet Features, web based, powerful in many areas (EMR, Financials) Review Source Response from IDEXX December 22, 2020 Hi Barbara, Completely agree that being cloud-based has become a mandatory need as 2020 unfolded, with the requirements in many countries to operate as socially distant as possible. You're also quite right that without processes set in place for the team to follow, it can be quite challenging - especially at such a large hospital as TAHP. Thank you for sharing your pros and cons! Sincerely yours, The ezyVet team BB Brett B. Admin Veterinary Used the software for: 2+ years ### "My job exists through EzyVet" July 12, 2023 5.0 Pros It has a very high learning curve, but once you get the hang of it, everything can be found exactly where you'd expect it to be found! Cons Finding disabled invoices or notes is quite challenging (this may be something I just need to be taught) Review Source HH Hayley H. RVT Veterinary Used the software for: 6-12 months ### "Small clinic review" January 23, 2023 5.0 Overall I like using easyvet. Was a little tricky in the beginning getting to know the software. Compared to other software I have used in the veterinary field it is one of the best. Enjoy the connection of diagnostic requests and laboratories. Pros Ease of finding information in patient records. Ease of booking appointment and adjusting those when needed. Cons Money Allocation button. Sometimes too many route to follow to find information. Sometimes feels that the software is so easy it almost complicates itself. We do not want inventory to be integrated with AVP but being able or knowing how to set amounts and get an inventory report when levels are low may be nice. Review Source Response from IDEXX February 16, 2023 Hey Hayley! We appreciate your feedback. ezyVet is always looking for ways to make it simple for use. We're sorry that you're experiencing complications when using our software. We will pass on this information to our Product Team to consider! Best Regards, The ezyVet Team. NB Nicolas B. Veterinarian Veterinary Used the software for: 1-2 years ### "Good value" March 29, 2024 4.0 Pros Ease of record keeping, for an affordable price. It will change your workflow for the better. Cons Still improving in some areas, most of the times it's for the better. Getting requests in or bugs fixed is rather slow/cumbersome though. Switched from [Covetrus Impromed Equine](https://www.capterra.com/p/141475/ImproMed-Equine/) Impromed Sucked. Impromed Sucked. Impromed Sucked. Review Source JS James S. Veterinarian, Owner Hospital & Health Care Used the software for: Less than 6 months ### "EzyVet Review" August 25, 2016 5.0 Having had experience with two other veterinary software systems, I was very pleased with the transition to ExyVet. The pre-transition preparation, data transfer, and testing was on time and very well sequenced so that it came off without much difficulty. The "D-Day" of cut over was relatively smooth and painless. Obviously no major software transition is going to be completely painless when dealing with over 60 employees, but I will say that it was as painless as it possibly could have been. I was very pleased with the help we had on-site for the first week of the transition. Their help in developing new standard operating procedures to assist in integrating the software into our normal work flow was outstanding. I would recommend EzyVet without reservation. Pros It is intuitive, well integrated, very well thought out as to efficient work flow sequences, and is always being upgraded to suit the needs of the customer. Being cloud based, something can be fixed or changed (when needed) very quickly in a matter of minutes. The medical record is very well thought out and useful; easy to navigate. The ability to pull up records from any computer anywhere and see lab results, x-ray reports, ultrasound reports, client financial data, and handle client questions and document it (again due to the cloud based software) allows one freedom from having to work from a single location. Responsive customer service. Integrates well with Smart flowsheet. Cons Due to confusion of the definition of "medical record" from some staff members, sometimes multiple invoices are generated on a single patient that has to be sorted out and not missed. This, however is an operator error, and not an error of the software. This trend also tends to be reduced with operator familiarity. The frequency of the error occurring however detracts from the overall happiness with the software. To be honest, to fill this part of the review in required some significant time to think of something negative to say about it, and again this may be a statement more of the employees than it is a statement about the software. Review Source Response from IDEXX August 25, 2016 Hello James, Thank you for your review and positive feedback. Regarding the multiple invoicing matter, we appreciated that this could be misused and are glad to inform you that we now have a warning pop up, prompting to link existing medical records. There is also another warning, when processing a payment, alerting of any open invoices that exist for a contact. Enjoy using our software and feel free to contact our Support Team with any other matters - We're here to help. The ezyVet Team JA Jin A. Veterinarian Veterinary Used the software for: 2+ years ### "Good product but kind of expensive." January 25, 2024 5.0 Overall, I like it and do not regret going with ezyvet. Pros Very versatile and able to customize the product according to your practice. Cons Cost and some of the features are not perfect. It is hard to describe it here. Reason for choosing ezyVet Other colleagues highly recommended this product. Switched from [Covetrus Impromed](https://www.capterra.com/p/95888/ImproMed/) I wanted to go paperless. The one that previous vet had was a covetrus impromed, very old software that used ms-dos type. Review Source CC Cheylee C. Practice Manager Veterinary Used the software for: 2+ years ### "ezyVet 2021" October 13, 2021 4.0 Pros I love the ease of access with ezyVet. I'm very pro-cloud based software and it's convenient to have everything in one place. Cons I do miss easily moving between tabs on Avimark (previous clinic) by using hot keys. Review Source Response from IDEXX October 27, 2021 Thanks for your awesome review Cheylee and for being with us for over two years. We are glad to see you appreciate ezyVet and finding it useful by having everything in one place. Sincerely yours, The ezyVet team SA Stephanie A. Hospital Administrator Veterinary Used the software for: 2+ years ### "EzyVet Software" August 26, 2020 4.0 ezyVet staff is great! Super helpful. Implementation was good. Staff is knowledgeable Pros We really like the referrals letter. The way they look, how we are able to customize the letters. We also like the feature of sending records to rDVM's online portal via rVetLink. It is easy to use, once you get familiar with it Cons We wish everything had the "chains" to be able to get to the portal. Biggest example would be communications. We send everything to rDVM's and it would save so much time if we could just turn the "chains" green and they would send automatically. Also, there are several different spots to put the same information. Again this relates to communications. If everyone is not on the same page, communications can be put under different tabs and different spots within the same tab. And not all these areas communicate with one another so it can make it difficult to find communications Alternatives considered [Cornerstone Software](https://www.capterra.com/p/99976/Cornerstone-Practice-Management/) Reason for choosing ezyVet It seemed to be targeted more towards specialty Review Source DJ Denise J. Office Manager Veterinary Used the software for: Less than 6 months ### "Conversion to ezyVet Beneficial" November 24, 2023 5.0 Pros EzyVet has been a game changer for our practice. It has significantly reduced the amount of time that our doctors need to write medical records. It has helped us streamline our workflow. It is much better integrated in terms of record management thus reducing double entry. Cons The appointment scheduling could use a bit of upgrading, particularly to avoid double booking. Also, it would be nice to be able to see client/patient notes when scheduling from the calendar. Alternatives considered [Covetrus Pulse](https://www.capterra.com/p/130107/Covetrus-Pulse/) Reason for choosing ezyVet EzyVet medical records were more efficient Switched from [Cornerstone Software](https://www.capterra.com/p/99976/Cornerstone-Practice-Management/) Cornerstone is cumbersome. It has a steeper learning curve. The medical record keeping was wholly inadequate. Review Source MM Michael M. Owner/Veterinarian Veterinary Used the software for: Less than 6 months ### "Avoid Remote Implementation " March 10, 2022 4.0 Great software, terrible implantation. It seems to me like they are horribly understaffed and only give real attention to practices that opted for on-site training. Midway through my implementation, it dawned on me how popular and quintessential the on-site training was since the implantation manager they assigned me was always off somewhere on-site and unavaialable. As a result, I felt like I was completely blown off. At this point, I wanted on-site training, but they were scheduling weeks out which would have meant delaying the opening of my practice. I know that a lot of places are short staffed right now, but I should have been told upfront about the popularity of on-site training so I could have scheduled it accordingly. We managed to the get the software functional enough for our opening but we are still having problems especially with IDEXX integration. (Insert eye roll emoji here). I am still happy with the software but want others to know that you should seriously consider signing up for on-site training from the get-go. If you are going to rely on remote training, be advised that response times will often take days and help, when you do get it, is brief. Pros Easy and rather intuitive to use ONCE it is configured. Highly customizable, nice layout, nice features. Once you get it set up to your liking, it can save considerable amounts of time while letting you maintain thorough records. Cons Terrible support during the implementation phase. While the day-to-day use is easy, the set-up is far from straight-forward. Considering they are now owned by IDEXX, the integration with their internal and external services has been disappointedly full of glitches. I was told that SMS messaging fee is 36 cents a text. Reason for choosing ezyVet Now part of IDEXX 360 program Review Source Response from IDEXX March 14, 2022 Thank you for taking the time to provide feedback. We are pleased you are enjoying the software and like what ezyVet does. We are really sorry to hear about the experience you have had to date, we pride ourselves on the level of service we provide customers so we are saddened to hear you havent had the typical ezyVet onboarding journey. We would love to work closely with you and work through your concerns, someone will be in touch directly. Thanks, The ezyVet Team KM Keith M. Veterinarian Veterinary Used the software for: 2+ years ### "Ezyvet: Easy PMS" October 6, 2023 5.0 Overall experience - 9.5/10. (Correct the deficiencies esp wrt Vetcheck and it will get a 10/10) Pros Intuitive, powerful, integration with - pathology labs-in house and external, wholesalers, EFTPOS and other credit providers, external booking systems such as Vetstoria, Xero.Fantastic ability to communicate with clients.Excellent support here in Australia. Have assisted and solved problems expeditiously.99.9% up time - cloud based.Ongoing development ensures new features added.Listen to community of users. Cons \- templates are difficult to learn- poor dental charting capacity - it's there but have to click on each tooth- doesn't integrate with 3rd party Vetcheck which is my biggest need. Review Source PV Petra V. Vet Tech Veterinary Used the software for: 2+ years ### "Makes my life as vet tech very easy!" November 7, 2023 5.0 Great! I really enjoy most aspects of it and it makes a lot of sense. Pros Very user friendly for record keeping and I love the picture option for pets. Cons The bill takes a long time to view, especially the ones with lots of line items. Also needs a better section for medications that the patient is currently taking, including doses that may be changed when communicating with the veterinarian without seeing the patient. Switched from [ROSS](https://www.capterra.com/p/161966/ROSS/) I couldn't find UVIS (University Veterinary Information System). it is by the Ross Group (University of GA) . Administration changed to ezyvet. UVIS was not user friendly at all. Review Source NT Nichole T. Specialty Concierge Veterinary Used the software for: 2+ years ### "Fantastic Veterinary Software " August 10, 2022 5.0 Fantastic! I love how much information can be used. I love how easy it is to schedule and navigate Ezyvet. Pros The ease of scheduling. It was very intimidating at first but after some time I came to absolutely love the system! Cons The occasional hiccup from the wifi connection. But I understand that it happens. I don't really have many complaints about the system. Review Source Response from IDEXX August 29, 2022 Hi Nichole, Thanks so much for your review! I'm so glad that you have been able to successfully navigate the setup of your ezyVet site and that we have made scheduling easy for you and your team! Kindest Regards, The ezyVet Team GW Gianna W. Receptionist Veterinary Used the software for: 6-12 months ### "Once properly trained on Ezyvet, this program meets the needs of a busy multi-doctor vet practice." February 12, 2018 4.0 Ezyvet meets the software needs of a busy vet practice. Its integrated text messaging and email capabilities are improving client communications. Its integration with Smart Flow is improving the tracking of hospitalized patients. Pros This product is cloud based, making it accessible from any computer or device with internet, WiFi, or data plan capabilities. We have had instances where we have lost internet, but I was able to access and use the program with ease via my iphone. I enjoy Ezyvet's text message communication capability. Any text communication is automatically entered in a client's communication log. Email is the same way. Ezyvet sends someone to train and assist your staff the first week that you implement Ezyvet. This was VERY helpful and vital to our success with Ezyvet. Also, Ezyvet's technical support is prompt in addressing any issue that you may have, even if there is not an immediate fix to the problem. Although this software seems very complicated upon first glance, once trained, this software is relatively easy to use, and it meets the needs of a busy practice. Cons First of all, price. Ezyvet is expensive. Be prepared to spend some money for this program. Also, the company is based out of New Zealand, so the time difference was a little inconvenient during the training process. Another thing to note is that this is a newer software, meaning that there are some features that do need improvement. Finally, there is no payment system intergrated with the software, meaning you must find a separate merchant service. This leaves room for error when entering payment amounts from Ezyvet into your credit card software. Review Source Response from IDEXX February 15, 2018 Hi Gianna, Thank you for taking the time to post your feedback on our product! We have a fantastic new payment processing integration with PayJunction that you should check out - https://blog.ezyvet.com/integrated-payments-solution-with-payjunction. In addition, our Dallas office is now open, so we have trainers based in NZ, UK and US timezone! -The ezyVet team ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.