# Page 6 | ezyVet Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 6 - Is ezyVet the right Veterinary solution for you? Explore 276 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/reviews --- ezyVet 4.6 (276) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 6 - Reviews of ezyVet ## Showing most helpful reviews Showing 126-150 of 276 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use TC Tony C. Veterinary Surgeon Veterinary Used the software for: 6-12 months ### "ezyVet Software Implementation and Use" September 26, 2018 5.0 Support has been very powerful, immediate responses are common, live help is readily available and glitches no matter how obscure are tackled in a systematic manner and resolved to my satisfaction. There is a strong sense that this company wishes to hear from you to improve their product and actually recognizes the benefit this has to all users in the future. They have delivered on all promises made and have continued to earn our respect beyond the completion of the initial sales period. Their ability to have integrated with many partners reflects their standing in the community and the mutual respect that other veterinary system vendors have for the developers at . I would say this is unique and outstanding. Pros The software was highly customizable to allow for us to operate in the manner we decided rather than having to bend our needs to fit software. Robust integration with both in-house and third-party equipment/software eliminating duplication of patient entry efforts and potential errors. Having reviewed all of the current available software options none provided simplicity of comprehensive record review and record completion, record writing has actually become enjoyable. Specific entries, results and actual radiographic/ultrasound images are either visible or one click away. Cons My initial review in the early evaluation stages left me feeling too much information was displayed, however rapidly as you use the software your view of what may seem to be ancillary information can either be switched off or is ignored until you actually do wish to use it. Once experienced you will find having a broad amount of information available in one screen highly efficient, such that you can readily identify all components of medical history/treatment as well as have communications available, diagnostic images and immediate visualization of owner details/contact phone numbers, with only one click to access options to document communication, send clients email or text. Review Source Response from IDEXX January 10, 2019 Thanks for the review Tony! We love having you on the ezyVet journey with us. AA Anna A. Practice Manager Veterinary Used the software for: 2+ years ### "EzyVet Useage" September 19, 2022 5.0 Pros Multiple ways to navigate and find what you are looking for so it's quick to get from one place to another Cons The system for setting up planning guides on the E-booking calendar feels cumbersome and is time consuming if there are changes. Staff spend a lot of time copy/pasting scripts when there isn't an integration with online pharmacies Switched from [Covetrus Avimark](https://www.capterra.com/p/92887/AVImark/)[IDEXX Neo](https://www.capterra.com/p/145988/IDEXX-Neo/) Avimark was getting too bogged down with everything we wanted it to do so we switched to NEO and had a very bad experience so switched again, this time to Review Source Response from IDEXX October 2, 2022 Hi Anna, Thanks so much for your lovely review! I'm glad to hear that you have found it quick to get from one place to another within ezyVet. I am sorry to hear that you have found the e-booking calendar cumbersome, this is helpful feedback that I will pass along to our Product Team to keep in mind for future updates! Kindest Regards, The ezyVet Team SG Sabrina G. Surgery Assistant Veterinary Used the software for: 6-12 months ### "Ez to learn! " May 9, 2024 4.0 Pros I like more than other softwares I have used. It is easy to use and is constantly updating to make everything more efficient. Cons The only think I dislike about is that it is not able to link to sister clinics that we have. Switched from [When I Work](https://www.capterra.com/p/121248/When-I-Work/) Moved jobs to a new company which made it easy. Review Source AS Ashley S. Specialty Medical Team Support Manager Veterinary Used the software for: 1-2 years ### "Great software " August 31, 2021 4.0 I have used many kinds of veterinary software and is by far the easiest to catch on to. Pros How easy to use right off the bat and the support it comes with. Cons Probably all the notifications of updates on the software. Review Source Response from IDEXX October 27, 2021 Thanks for your lovely review Ashley! We are pleased to hear that you are are find ezyVet so easy to use. Thanks again for your feedback and for sharing your pros and cons. Sincerely The ezyVet team AD Andrew D. Practice Manager Veterinary Used the software for: Less than 6 months ### "Review from a new user." August 26, 2020 5.0 Overall our experience has been very positive. They were upfront about the work that would be involved in making the transition and were supportive of our team. Our implementation team was great and handled a very unique launch week involving COVID issues and outside stressors to the clinic team. They were patient and flexible with our team during the stressful time. Post launch the Support that I have worked with have been helpful and prompt in the follow up. I rarely have to wait for help on an urgent issue and it's great having 24/7 support for the system. I would recommend this as a great option for others moving to the cloud and just recommend that you prepare for a fair amount of work as you would any software transition. Pros We've enjoyed the most the fact that integrates so well into many of our existing systems and allows us to connect with our clients in new ways straight through the system without having to turn to a different software solution. Features such as texting messaging, emails, enhanced client portal with online booking, and the greater degree to which we have control over how communications are sent out to your clients have been welcome features. Cons Making the transition from Cornerstone has been difficult for staff because of the new aspect of determining at what level communications should be housed. It's a beneficial feature being able to house a communication at the client verus patient versus clinic record level but has slowed us down in the first 6 months post launch working through those challenges. Some of the information also converts in a less than ideal way from Cornerstone as attachments within . Switched from [Cornerstone Software](https://www.capterra.com/p/99976/Cornerstone-Practice-Management/) We made the change due to lack of innovation in our current practice management software and client friendly features that never seemed to be a focus. We also made the decision so that we could move away from the need for local servers and issues that went along with that. Review Source JQ Jayde Q. Chief Operations Officer Veterinary Used the software for: Less than 6 months ### "#amazing" April 25, 2020 5.0 So far in our use of , we are delighted to not deal with crashing servers anymore. The navigation is very easy and if a process does't well for you, there are ways to change. We can input all of our own templates to make it really fit to our needs. The support team is very accessible and happy to answer our questions. I've been able to integrate with almost all the third parties I could with my old software. Pros I love that is very customizable, easy to navigate, and integrates with tons of third party applications. I love that it's in the cloud and I don't have to deal with servers anymore. Cons I wish I had the control to create my own reports. However, their report selection is wide and you can place a feature request for things they don't have. Alternatives considered [Covetrus Pulse](https://www.capterra.com/p/130107/Covetrus-Pulse/)[DaySmart Vet](https://www.capterra.com/p/133166/DaySmart-Vet/)[Hippo Manager](https://www.capterra.com/p/134667/Hippo-Manager/) Reason for choosing ezyVet They had the most comprehensive and customizable software. They had existing integrations with more companies. They had more intensive on-boarding support. They were designed to support specialty hospitals and the other were clearly only made to fit primary practices. can adequately support both. Review Source Response from IDEXX April 28, 2020 Hello Jayde and thank you for this great review! It is wonderful to see a happy customer getting the best out of ezyVet, having customised it to suit your hospital's needs. Stay tuned for more integrations and feature upgrades coming through the pipeline which will help your team further. Sincerely The ezyVet Team AN Amber N. Financial Liaison Veterinary Used the software for: 2+ years ### "Easy to Use and User friendly" September 26, 2022 5.0 It's been the best software I have ever used. Pros Very easy to learn the in's and outs of the software as well as easy to bill out and follow along different appointments. Easy to create and make appointments as well as bill out from scheduling screen. Cons The estimate templete does not have a qty option on the estimate just items and the cost associated. Would be good to have an amount or qty but on estimates for owners to better understand when speaking to them financially. Review Source Response from IDEXX October 2, 2022 Hi Amber, Thanks for leaving a review for us it, it means a lot! I'm so happy to hear that you have found ezyVet easy to learn, and that it has been helpful to you and your team when making appointments. I will pass along your feedback in regards to the estimate template so that our Product Team can take it into consideration for future updates and developments! Kindest Regards, The ezyVet Team LB Laurel B. CVT Veterinary Used the software for: 1-2 years ### "Easy to use!" September 16, 2022 5.0 Overall, I am enjoying the software and its easy of use on a daily basis. Editting the templates for procedures is easy! Pros was easy to learn to use and doess to do a great job for our medical records. The integration between the appointment/scheduling module and the medical records is excellent! Cons Set up seemed to take some time and setting up the reminder system seemed confusing and not intuitive. The dental chart is not an easy to use dental charting system and needs much work. Review Source Response from IDEXX September 28, 2022 Hi Laurel, Thanks for leaving us a review! I'm very glad to hear that you have found our medical records easy to use and helpful for your clinic. I will pass along your feedback around dental charts to our Product Team so that they can take this into consideration for future releases! Warmest Regards, the ezyVet Team DH Diana H. Veterinarian Veterinary Used the software for: 2+ years ### "Love this system " September 27, 2023 5.0 Whenever we need help the customer service on the phone helps us almost instantaneously. I love that I can check records at home when on call. Pros I can type records in record time using the templates and editing them, creating my own shortcuts and discharges that edit based on patient gender. Cons That you cannot post estimates into the chart if owners decide to go forward with treatment. Switched from [Covetrus Avimark](https://www.capterra.com/p/92887/AVImark/) Electronic safety Review Source BC Baylie C. Assistant Veterinary Used the software for: 1-2 years ### "Easy to navigate, organized to your liking and more" April 21, 2024 5.0 Pros Organization. Easy record looking for previous appointments and documenting everything and anything. I have used multiple softwares at different clinics and was the easiest to use, learn, and teach other people. Cons I have truly nothing bad to say about . Review Source GJ Gladys J. VP of Operations Used the software for: 6-12 months ### "Finally, a user friendly veterinary software that has it all, including a stellar support team!" April 5, 2018 5.0 Pros 1) UP TO DATE SOFTWARE WITH CUTTING EDGE TECH - some of my favorite easy to use features are: SOCs, master problems, automatic reminders, online booking. 2) USER FRIENDLY - it's easy to navigate! I LOVE the color coding and the tabs make navigating really easy and intuitive! 3) CLOUD BASED SOFTWARE - No more worrying about your servers going down, no more paper record keeping, convenience of logging in from anywhere gives vets and staff the flexibility to work from home or on the road if needed, this is HUGE especially if you have a mobile practice. 4) BEST SUPPORT & LITTLE WAIT TIME TO GET THEM ON THE PHONE- If there's an issue you know you have qualified individuals (SONG) who will be able to help you RIGHT AWAY and not just walk you through but (ANY DESK) remotely log into your device and walk you through your issue, HUGE advantage and a GAME CHANGER! :) 5) IT'S CONSTANTLY IMPROVING - I feel like is in perpetual beta - which is what all software companies should be! 6) ONLINE BOOKING - Love the ability to offer our clients the convenience of creating a profile, seeing our schedule and booking online. It's 2018 - everyone uses their smart phones for everything, including vet appts! Cons I LOOOVE THIS SOFTWARE - That said, there are a few things I'd love to see improvement on, but they're more development items. 1) Needing to constantly click the save and refresh buttons. It would be amazing if you guys could get to a point where it auto saves like google docs. :) 2) Not able to attach auto generated discharge summaries to automatic emails. 3) Online booking, it's amazing but it still needs minor improvement, which you guys already working on. THANK YOU! Review Source Response from IDEXX June 26, 2018 Thanks for the review Gladys! Its always awesome to know that people are getting so much out of ezyVet. JR Jamee R. Practice Manager Veterinary Used the software for: 1-2 years ### "High Street Vets Review" July 7, 2020 5.0 My overall experience with has been fabulous. If you need help call then they are right there and will guide you. We love growing as a clinic with Ezyvet and highly recommend it. Pros What I love most about is that is so easy. Once you get to know your navigation it all makes sense. I love that each aspect of a consultation is broken down in the clinical record. If only looking for specific information you can go straight to the area. I love how you can almost automate everything from vaccinations, to weigh-ins, dental checks, 6mnthly check-up for seniors, even preventative medication is due. I also love how Ezyvet is always updating and trying to improve the software making it super efficient in whatever you are trying to do. Cons I speak highly of with not much I am least happy with. We did have minor problems when we first switch over from our previous program but I believe they were just teething issues. Once straightened out it has been nothing but great. Review Source Response from IDEXX July 13, 2020 Thank you for the great review, Jamee. We're happy to hear that you and the team at High Street Vet Surgery are enjoying your ezyVet. We have some really exciting new developments in the pipeline, which will bring real value on the coal-front, so watch this space! Sincerely The ezyVet team TS Tolina S. Veterinarian Veterinary Used the software for: 2+ years ### "Best Veterinary Record Software" October 19, 2023 5.0 Pros It is comprehensive. Easy to use. It nice how the diagnostic images such as radiographs, ultrasound, CT, MRI are included in the record and easily accessible. Cons Unable to search key words or topics in records (ex. if wanted to do a study on pancreatitis cases, one cannot search 'pancreatitis' anywhere to have all the records with that word in them). Would like the option of being able to enter in key words to have certain templates pop up in whatever area I am typing in. The previous system I used had this feature which was very helpful. Review Source RB Roni B. Owner/Manager Used the software for: 1-2 years ### "It was a big decision to change our Practice software but we're so glad we did. We have no regrets." October 12, 2017 5.0 Pros has improved our business with better management tools, giving us the opportunity to provide better customer service and increase our profitability. Being web based we have simple access from anywhere - at any time. We can monitor the day in real time and communicate with staff even when we are offsite. The integration with our suppliers makes ordering and receiving simple - and has refined our control of stock levels. Live updates of product costs mean we can maintain our markups without effort. The communication system is one of my favourites. Reminders and marketing are so easy. We now automatically send reminders before appointments, schedule phone calls after surgery, and have a large range of automated mail outs. New features are added regularly and our requests for additional features are also considered. Record searches and reporting ability is extensive. The help pages are complete and easily understood with up to date screen shots, and the support staff are always quick to answer questions. Cons Printing through Adobe is a bit slow. It takes time to download each invoice/receipt and print a copy for Clients - perhaps 10-20 seconds. Review Source Response from IDEXX October 17, 2017 Hi Roni, Thank you very much for taking the time to write this wonderful review. We are delighted to hear that ezyVet's automation and management tools are helping improve your business. In regards to the printing speed issues with Adobe, you can solve this by simply enabling google cloud print for one click printing. Our support team will reach out to see if you need any assistance setting this up. We look forward to assisting with future successes and business development for your clinic. The ezyVet team. AA Alberta A. ezyVet Administrator Veterinary Used the software for: 2+ years ### "ezyVet Veterinary Software" August 24, 2023 5.0 The support and development team are willing to find solutions rapidly, regardless of the request. Pros This is by far the most advanced and stable program available. Cons The software conversions are fast and accurate, no negatives. Review Source ZN Zachary N. Nurse Hospital & Health Care Used the software for: 2+ years ### "Great software for Vet Med, possibly the best?" May 3, 2024 5.0 I absolutely Love it. 10/10 recommend to any vet practice with more than 1 doctor. Pros Its ease of use and compatibility with smartflow. Cons The non functioning dental chart. Seems to be in beta for years and years, I tried using it and it does not function. Review Source BH Brittany H. receptionist Veterinary Used the software for: 1-2 years ### "Veterinary receptionist review" February 2, 2023 5.0 Pros Love all of the functions, have way more client and patient information at hand. Cons Splitting payments, and having multiple payment methods show up on invoices would be our biggest clinic complaint. Review Source Response from IDEXX February 16, 2023 Hey Brittany! Thank you so much for your review! We're glad to hear that the functionality of our software is helping with the efficiency of your clinic. We appreciate your feedback on payment methods and we will be sure to pass on this information to our Product Team to look over. Best Regards, The ezyVet Team. yR yesenia R. Assistant Manager Medical Practice Used the software for: 1-2 years ### "Love Ezyvet" January 27, 2024 5.0 Pros I love how easy is to navigate. The tabs on the dash board get right to the point. Cons I wish that payments taken on wouldn't allocate themselves to all invoices. Switched from [Covetrus Avimark](https://www.capterra.com/p/92887/AVImark/) Avimark is server-based and it was becoming a very slow system to work with. Review Source CE Careena E. Administrative Assistant Veterinary Used the software for: 1-2 years ### "Tough onboarding, but worth it in the long run" October 27, 2022 5.0 It's so nice to have a support system easily accessible at all times so that if something were to go down, it's back up and running within 5 or 10 minutes. Pros This is super customizable, and I find it easy to use once you understand the process. The variety of features is really convenient for each employee to adjust to their own preference. Cons Onboarding the staff was tough, and it took a good year before anybody bought into the concept. Switched from [Covetrus Avimark](https://www.capterra.com/p/92887/AVImark/) Avimark had features that weren't in development for things we wanted Review Source Response from IDEXX November 21, 2022 Hi Careena, thanks for your positive review. It's great to hear that you are enjoying how customizable ezyVet is and are starting to use many of the features. All the best! The ezyVet Team BN Brittany N. Owner Veterinary Used the software for: 2+ years ### "Ezyvet makes communication easy" May 13, 2021 5.0 It has made it easy to communicate about cases with the staff Pros The separate tabs for medications and diagnostics make it easier to review patients files on the go. It is easy to see history of communications with clients as well especially for reminders. I can get in touch with anyone even during the wee hours of the night if I have a problem. Cons There is a learning curve for the staff to understand the basics and it typically it takes about 2-4 weeks. Switched from [Covetrus Impromed](https://www.capterra.com/p/95888/ImproMed/) Our software was outdated and wanted something cloud based. Review Source Response from IDEXX May 18, 2021 Thanks for your great review, Brittany. It's great to hear the move to ezyVet is working out well for you and the team. It really sounds like you are utilizing ezyVet's communication functionality to its full potential, which is great. We appreciate that there can be a big learning curve when taking on new software. We are always looking at ways that we can streamline and improve our onboarding process, we have been working hard behind the scenes on our online academy to help with teaching and training new staff, we look forward to sharing this soon. Thank you for sharing your pros and cons! Sincerely yours, The ezyVet team KB Kevin B. Owner Veterinary Used the software for: Less than 6 months ### "ezyVet is a great veterinary practice software program." September 19, 2019 5.0 Pros There is a lot of information that is available on each page. The tabs used for the organization of information and the relationship between tabs is excellent. With some learning it is possible to have the software automate many routine/repetitive steps when entering information in patient records and also when creating documents based on the records. It comes with several useful financial reports. It links with two common veterinary labs and also with a few large veterinary vendors. The product settings are very useful and well thought out and also the ability to automate billing of regularly performed procedures is great. Cons Periodically there will be an odd malfunction. The most recent one was due to a software update. However, they fixed the problem and the malfunction is gone. Although overall very powerful there are a few small features that are missing. If enough people request a feature, the company will try to add that feature. Alternatives considered [Covetrus Avimark](https://www.capterra.com/p/92887/AVImark/)[Covetrus Pulse](https://www.capterra.com/p/130107/Covetrus-Pulse/)[ClienTrax](https://www.capterra.com/p/96549/ClienTrax/)[Cornerstone Software](https://www.capterra.com/p/99976/Cornerstone-Practice-Management/)[DaySmart Vet](https://www.capterra.com/p/133166/DaySmart-Vet/) Reason for choosing ezyVet Features, cost, and ease of use/interface seemed the best. Switched from [Animal Intelligence](https://www.capterra.com/p/96542/Animal-Intelligence/) There are more features in than the version of AI that we were using. Also, there is no local server to worry about with ezyVet. Review Source Response from IDEXX September 24, 2019 Hello Kevin, Thank you very much for your great feedback. We're glad to hear that you and the team are making the most of ezyVet's automation and reporting capabilities. Do keep us in the loop on improvements you think should we should add. It's customer feedback like this that shapes ezyVet's upcoming iterations. Regards, the team at ezyVet MR Michelle R. CVT Veterinary Used the software for: 2+ years ### "Clinic software" December 15, 2023 4.0 Overall we have been pleased with the use of for multiple reasons Pros It has been an easy system to learn. There are multiple ways of getting things done. The way you can link things to work together helps in multiple ways. Cons Wish that it had more Large Animal geared features. Review Source JB Jocelyn B. owner Veterinary Used the software for: Less than 6 months ### "Impressed with Ezyvet" August 8, 2018 5.0 Our clinical data looks very professional and tidy. All the information is in the correct place and easy to find. The pathology results and imaging results are easy to send to and easy to find and follow and send to referral clinics. I spoke to a number of clinics that had started using Ezyvet and so learnt a bit of what the challenges were going to be. Change is difficult and I tried to prepare and support our team throughout the process . I found the most amazing hidden skills within our team that I was very happy to encourage and now we have a team with ownership of the software system that they have helped set up. I am enjoying the challenge of making the system ours, to get it to do the things that benefit out clinic. Ezyvet has the potential, I have to harness it Pros We have had for 2 months now. There are lots of really great things that Ezyvet have done to make the change over as smooth as possible. We started 5 months before went live , there are training videos and webinars and a trial version to try out. our implementer, was fabulous, soooo patient and knowledgeable. The training and on site implementation and going live was stressful but she had ideas on how to manage it and fixed issues as they turned up. I really like the way that we can each set up Ezyvet the way we would like it and still fit in with the way I like the clinic to run. I also like that there is a place for every bit of information you would like and it is easy to find and summarise later. I like the interaction with the support staff, they show you how to do some thing and then you can work it out and the knowledge stays with you. They always say call me back if you get stuck, so I do if I get lost . I like being able to access Ezyvet away from the clinic. On days off, I can sit at a coffee shop and learn a bit more about it. Cons My team do not like the many clicks to go through . I am fine about it . I like the different departments and putting things in the boxes so I know where they are later. The Payment Express has been very slow and their staff not so easy to deal with. The online booking is not as user friendly as our previous system. Review Source KB Kristina B. Owner, Veterinarian Veterinary Used the software for: 2+ years ### "ezyVet is a great system with strength in customization" December 17, 2023 5.0 I can't imagine practicing without ! Pros makes recording medical records easy by enabling robust customization of templates and enables excellent integration with outside programs. Cons We were not able to effectively use the integration with Xero and there are a few features of patient charts that are limited in customization, but overall is a fantastic product. Review Source AE Alison E. Client Service Representative Veterinary Used the software for: Less than 6 months ### "EzyVet could be easier" May 9, 2024 4.0 Pros There are a few things that I like compared to our past system. There is an ease of use and as a Client Service Representative that is fantastic. Payment are also very easy. I love that I can email everything straight from the software versus having to download everything. Appointment confirmation is very easy to do as well. Cons On the veterinary assistant and CSR side, easy of use can be tough when it comes to medical records and where to look for certain things. I also do not like when I am trying to navigate out of a patient chart and I click on the schedule and it automatically prompts to make an appointment. This can be a very frustrating thing. Switched from [Cornerstone Software](https://www.capterra.com/p/99976/Cornerstone-Practice-Management/) Owner sold the practice to Western Vet Partners and they all use this software. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.