Certify

Certify Travel & Expense Management

5 / 5 648 reviews

Who Uses This Software?

All sized organizations from the start-up small business of five employees to multi-national organizations in need of in-depth integration and language services.


Average Ratings

648 Reviews
  • 5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Free Version
    Yes
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • Certify
  • www.certify.com/
  • Founded 2008
  • United States

About Certify Travel & Expense Management

Certify is an easy-to-use, web-based expense management and invoice solution for organizations of every size. With mobile receipt capture, automated expense report creation and streamlined workflow, Certify eliminates the need for spreadsheets and paper receipts. Reduce the time spent creating, approving and reimbursing while gaining insight into your T&E spend.


Certify Travel & Expense Management Features

  • Approval Process Control
  • Invoice Management
  • Multi-Currency
  • Receipt Management
  • Receipt Upload
  • Reimbursement Management
  • Spend Control
  • Time Tracking
  • Workflow Management

Certify Travel & Expense Management Reviews Recently Reviewed!

Simple and streamlined system

Nov 21, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: I have used Certify as a general user before. Now I have admin access and found many neat tricks.

Pros: Easy to use and lots of options to upload receipts, policy built-in and approval process make sense.

easy and simple to use

Nov 02, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I like all the feature ,easy to uplaod the receipts and able work on the phone, very details each items from the vendors

Cons: can not add expense to a existence Category, as user not too much right the delete expense, also cannot change the expense date when the vendors post the transaction on the date after the receipts date

Super user friendly to use

Nov 02, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: App is easy and it's constantly in sync with the computer as well. It remembers places so saves time while adding in same expenses each month.

Few words, ok, easy to use and got my money quickly.

Nov 02, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Type in my work address, place I needed to go, program computed mileage and placed in my request for compensation, too easy, lot better than what I used in the military, plus got my money quicker.

Overall: Easy of use and compensation received quickly.

8d48deab7a06f5d6aeb7cdd89ad73ef8

Great Application

Nov 02, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Certify is very easy to navigate. It's so easy and simple that I wish our Company would hire their programmers.

Cons: The only issue I have is that I have to change the currency to US Dollars on every transaction. We really need to be able to set a default.

Overall: Doing my expense report used to be a painful process every month but with Certify it's a breeze.

Easy to use and understand

Nov 01, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Not having to save paper receipts . Before I use to keep track of every receipt some times up to five in one day . And hope you don't lose one . But now all is good

Cons: Date change . Last day is on the 10 but it stops on the 5 . The turn off date is set for the tenth day of the month. However the computer stops after the five day of the month so , you have receipts in your wallet for over a month sometimes two

Overall: Keeping track of your receipts

Works everytime

Nov 01, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of app. Map works quickly and efficiently. Up to date alerts with progress of approvals. Simple and easy to understand.

Cons: Login is quirky. Don't always work the first time even though I know my password. Registration is unclear.

Overall: Ease of accesses.

Easy to use. Save a lot of time to prepare expense report.

Nov 01, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
2 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It is easy to use. Most expenses or vender are recognised by the program and you don't need to enter the details again and again.

Cons: When you enter the expenses and if they have the same amount you expense it always says the duplicate amount.

Overall: Easy to make monthly expense report in a short time.

love it, it's easy to navigate

Nov 01, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love that it is very easy to use and how it helps keep trackof previous months imputs into the system.

Overall: Get paid on a timely matter for my buisness expenses.

Good system for expediting work expenses reimbursement

Nov 01, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Feedback and reimbursement are expedited quickly. My manager can approve my expenses immediately and approve reimbursement. Direct deposit is also a great feature.

Great interface and simple to use

Nov 01, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: SImple intuitive interface that is simple to use and get around. Was able to get started quickly at first with little need for assisatnce

Cons: Once in an expense , if you forgot to upload a file or receipt in your wallet you cannot upload directly, you have to back out to main menu to upload a file

Overall: Quickly gets my expenses done

Easy to use. Love the email feature for receipts.

Oct 31, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Receipt email feature. Ability to leave feedback on different locations. I have mentioned what I like. Now this feedback has a minimum characters feature which I do not like.

I use Cerifty for work and it is easy and quick to enter my expenses

Oct 31, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I enjoy the ease of use and the ability to pick from previous submissions for the mileage reimbursement

Cons: I really don't see a con however if I needed to say something I would say waiting for page to load after each drop down bar

Easy to use

Oct 31, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Keeps up with my spending so that I don't have to. It shows me my mileage for round trip. I like that it shows that map as well.

Cons: I wish that the credit card transactions were instant to show up. It takes them a few days to show up.

Overall: it shows me how much I have spent./

I mainly use it for mileage and a few expenses and have never had problems.

Oct 31, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Ease of use. I love being able to take a screen shot of my receipts and just simply upload them to Certify.

I use certify to upload receipts for expense reports as a sales rep for the Vitamix company.

Oct 31, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The ease of use. It is so easy to upload receipts immediately right after I have purchased something. That way I never forget. The clarity of the photos is always good. And it works on both WiFi and my data Network very well.

Makes expenses a breeze

Oct 31, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Love the mobile app and ease of sending receipts via email, and uploading images from Mobile or computer

Overall: Way expense reporting
I really like using the program. I find the experience easy and user friendly, seamless and would recommend it to others.

Easy to use and submit.

Oct 31, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: It is easy to use and very helpful to have the application on my phone and to keep track of my receipts.

quick, easy

Oct 31, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Very easy to maneuver, user friendly. Notifications are on point and timely. System does not crash.

Cons: Sometimes system lags when loading receipts. Other than that I don't feel much needs to be changed or added

Very easy to navigate

Oct 31, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: How easy it is to navigate. You just have to follow the instructions and follow the steps. It takes no time to get my reimbursements.

Cons: A more direct way to add a receipt. Instead of having a window/tab next to the claim you should just add a browse feature in the same claim area to upload there so when you hit save, it is already there.

Overall: Reimbursements

Excellent

Oct 31, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Mobile App and ease of uploading the receipts directly in to the software from the mobile as and when it is spent

Cons: Entering the mileage should have way to upload a exl sheet
We need to have option to
Upload the consolidated exl sheet for
Daily milages the way it is for receipts as that will save time for people who do it monthly Or once in 2 months

Certify has been especially simple for me to use.

Oct 31, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money

Pros: The app directly connects to the website. I like the ability upload my receipts while I fly home, it is extremely convenient.

Cons: I feel like I have to verify on a computer before submitting my expense reports. I do not like that i cannot complete everything on the app.

i love this program keeps me updated to all my expenses

Oct 31, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: i can submit my expenses refund daily and it also sends me notification of when it was submited and when to expect my money to come in

Overall: i can keep track of when i submited my refund request and when to expect to receive it it is very convinience

Quick

Oct 31, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: User friendly, following the instructions and you will have no problems. I like certify because it helps the associates who have to travel be more responsible for their expenses being paid in a timely manner, and that they can not complain if they do not complete and submit timely

Overall: Reimbursed quickly

always fast and easy

Oct 31, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: easy to create an expense report, always easy to work with my wallet and upload receipts, expense reports are easily submitted and approval is always done very quickly. software is very user friendly.

Overall: Fast turnaround for expenses and quick response showing they were submitted

Very easy to maneuver.

Oct 31, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to consolidate expenses. Easy log on procedures and customer support is great. I would highly recommend this software to others.

Overall: Ease of use.

Easy to use

Oct 31, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Receipts are attached with sufficient information. Approval processes are easy to follow and see.

Great expense program! User friendly.

Oct 31, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I have to expense a lot of mileage and Certify provides the "map it" option which calculates the mileage and make its supper easy to input and provides and accurate mileage count!

Cons: At first, it was a bit overwhelming with all the options and it took me a few tries to get it "figured out" because there are so many options.

Great

Oct 31, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: Very user friendly and easy to use. Very Easy to set up and get started. Keeps all of your receipts organized.

Quick and easy

Oct 31, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Convenient like having the app on the phone and use my iPad don't have to keep track on a ton of little bits of paper

Cons: Uploading can be a little tricky remember to put in all the categories or if you forgot one to add after submit

GREAT AND EASY

Oct 31, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: VERY EASY AND SIMPLE TO USE NEVER HAS A PROBLEM AND VERY EASY TO SHOW NEW PEOPLE HOW TO USE IT AND IT IS VERY FAST

I found certify easy to upload and populates well in the expense reports

Oct 31, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
1 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to upload receipts; Each receipt seems to populate the correct fields in the program with 90% accuracy; Easy to read format; Ability to reuse uploaded receipts for multiple entries is a plus.

Cons: I found that it is not really easy to figure out how to delete duplicate receipts once they have been uploaded to the system. I have seen past expenses that were returned with questions, remain in the program. I am not sure if there is a notification sent to the submitter as I did not submit the initial expense.

Overall: Quick and easy to use. Wish my travel software was linked to this software for an easy upload.

very easy to use

Oct 31, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: being reimbursed :) - it was easy to use and a fast turnover time - Was required to use it for a business trip

Cons: received a few errors while uploading receipts - took a few times to correct - I believe it was one of the pull down options such as "milage reimbursement" that was under the wrong tab

always quick and easy to navigate

Oct 31, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: the easy way to navigate and submit. I like that it has the calendar date on the form to tie into your receipt date. I also like the mileage how it calculates for you and actually has distance calculations if needed to figure out your mileage. LOVE how quick it is to just hit submit and it goes directly to my superiors to approve and process.

Cons: wish you could upload receipts at the time of entry. I want to be able to do a new report and at the time of inputting the item there would be a way to upload the receipt at that time instead of finishing report and then going into receipts department. You then have to upload receipt go back to your report and sync the correct ones to the correct invoice.

Overall: Paid quickly. I love that! :)

Simple. Fast. Useful.

Oct 31, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
1 / 5
Value for Money

Pros: Easy to use for me entering receipts with my assistant coordinating the expense reports. Very simple to use.

Cons: Might have more visibility for executive assistant activity back to me. Not much else to talk about....

Submitted for reimbursement for safety shoes for work. Fast reimbursement and easy to use website.

Oct 31, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I was reimbursed very quickly and money was deposited directly in my account. Website is easy to use.

Cons: Honestly, there was nothing I didn't like about it. If I had to pick something I would say uploading the receipt but even that was easy.

easy to use - submit a couple of times per month

Oct 31, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to capture receipts from my iPhone; can also send it electronic receipts from my mail box (for flights, hotels, rental cars, etc.)

Cons: Would like to have it linked to my credit card(s) as well (or have the capability to export certain transactions)

Overall: faster expense report submission

Very easy to use once you've done it a couple times

Oct 31, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The app and website sync well and make it easy to process my expenses. What used to take a couple hours now takes maybe a half hour. The improvements have been well appreciated.

Cons: Lots of drop downs that don't pertain to my needs but might be of use to others in my company. This can be a bit confusing at times but still easy to use regardless.

Overall: Makes my expenses so easy

I love this app. No need to save receipts anymore.

Oct 31, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Ease of use. I love the ability to pick up my phone and use it to snap a photo of my printed or emailed receipt. You can even Email a receipt directly to your on line account and sync it directly to your account.

Cons: Hard to rectify on iPhone. If this app was a bit more user friendly at the end of the month that would help

Overall: I do not like carrying around receipts

Fairly easy to use

Oct 31, 2017
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: Easy to navigate throughout the system for the most part. However there are a lot of steps that need to be taken before you can upload your document.

Cons: Too many steps involved to get to the point of uploading and submitting your document. It takes too long to get from one page to the other.

easy to use

Oct 31, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: That is calculates on its own. Its very self explanatory. There are so many things you can expense that I didn't even know we could do. My trip to south bend started and ended so fast but it was so easy go monitor with the program because it does all of that for you.

Overall: save time of calculating things Code anything its all there for you

Certify made the T&E process painless

Oct 31, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The thing I like most about Certify is that it is very user friendly, with really no training necessary.

Never a problem easy to do.

Oct 31, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Very easy to sign in, fast and lets me get on to doing what I must do for the rest of the day. Never messes up.

Cons: Sometimes sync takes a while. But it could also be my location where I am at , at the time I am syncing.

Works great

Oct 31, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use, never crashes, integrated expense reports, everything's automatic, intuitive and fun..

Cons: My only complaint is that you have to fill out every field even if it's not applicable to my actual submission of the expense

99840d9a40ef6c926d0e172864eaa226

SO efficient an ease to use. It practically does it for you

Oct 31, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The capture receipts feature on mobile app. I love the way it downloads right to the site. I also like the fact Uber automatically downloads

Cons: I love using the mobile app and often times wish I could do it all on there vs computer. Would be extra convenience,

Overall: The ease of submitting my expense report.

Very easy to navigate and use.

Oct 31, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Can see approval process and notifications. The navigation and ease of use make it user friendly.

I've been completely satisfied with my Certify experience

Oct 31, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ease of uploading receipts. Also, I love that the software can identify the appropriate category and automatically populate the relevant information into my expense report.

Cons: I sometimes have problems uploading my receipts - I think that some file formats are not supported, so that would be something for you to consider as you tweak it.

Overall: User friendly expense reporting.

Overall, great product. makes it easy to use

Oct 31, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: snapping photos real-time of my expenses, makes it easy and fast to submit expenses.

Cons: need easier way to add photos or make changes after it's been submitted. push back to associates to make changes, then let them resubmit. seem clunky on that task

Certify is very simple and quick to use.

Oct 31, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is a quick process to link to the app on your phone to the websites data. The upload process is fast and doesn't lag.

Cons: Sometimes I have to reenter information such as dates and addresses. This is not very often, so I can't complain!

I love certify! It makes expense reports something I don't need to stress about anymore.

Oct 31, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I enjoy the ease of use and how I can personalize so it makes sense to me and takes about 10 minutes to complete a whole month of expense and it used to take a few hours.

Cons: I wish the user interface had bigger font. It seems like there is a lot of wasted space and I'm a very visual individual.

Easy and I get my reimbursement back quicker.

Oct 31, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I can use it on my mobile device. It is easy and very user friendly. I can take a picture of my receipt and do my reimbursement right away.

Cons: Sometimes, I have to log into a computer to finish a transaction. When this occurs, I usually have to wait until I get into work to finish up.

Very good system with ease to attach receipts.

Oct 31, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Ease of use and I can save receipts to my phone and then attach to the expense report. I can see when my expenses have been received and approved.

Cons: Can't delete unwanted receipts or info. I would like to be able to distinguish between receipts from the same vendor.

easy to use snap a picture of your receipt a few details and your done.

Oct 31, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Value for Money

Pros: The ease of use, I can take a picture of my receipt right away and input the details and never have to worry about losing a receipt.

Cons: The fact that even thought I do the auto fill on my phone and correct any errors it always has a red triangle when I open the program on my laptop that I need to click on before it will submit even though again there is no errors.

Easy

Oct 31, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy, you can email/fax, etc. It gives you a pic of the receipt, etc. Very easy to use. I have shown others how to use it

Cons: When you have to upload each receipt, it can be difficult to match it to the request esp if you faxed it in

SO much easier to use than previous systems.

Oct 31, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I love not having to hold on to my receipts. Take a picture and I'm done. The Mobile App is Fantastic.

After having used paper expense reports for years, Certify is wonderful!

Oct 31, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I like having an app that is with me whenever I need to enter an expense and it makes adding receipts to the report very easy. I also appreciate the fact that it remembers a lot of the addresses and places that I go.

Cons: The auto feature on the app still requires you to enter a lot of information manually. When you try to use auto-fill, some of the information does not get picked up and added to the report. Also would be helpful if there was a separate entry to add a tip.

Overall: It is very simple to use and lets you take your expense report with you wherever you go.

24e894d25a1d35a88e3513d0e89b81a4

Very easy to use

Oct 31, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: That is has a mobile app and you can sync to the software for easy use. After syncing its easy to go in and finish up your expense report.

It is very easy and convenient to use

Oct 31, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: That it is straightforward and you can file daily without having to submit it every day but rather save it for the whole month.

Cons: Maybe just add like maps to it to be able to navigate from the app and save it that way.

Good

Oct 31, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: User friendly easy to use even if you have nobody to show you how to use it would recommend to other that don't have this software yet.

Happy

Oct 31, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use, well organized pages, mobile uploads.
Automatic recognition of the expenses from the receipts.

Overall: Expenses processed fast with least time required for entries.

WOrks well for me

Oct 31, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: I find it easy to submit all of my expenses and like the ease of direct deposit. It's a great benefit.

Cons: Sometimes it's hard to switch between the mobile and desktop versions. You have to take a photo with your cell phone.

Very easy to use. Fast and simple.

Oct 31, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Layout is awesome. Very easy to work and find everything I need. The drop downs and edit functions are nice too.

Cons: I have had trouble using the app in the past. For some reason my account doesn't link with my account.

Best way to keep track of all your expenses and receipts in the palm of your hand

Oct 31, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Not only can you save a receipt or expense every day in a month, but you can access it, review and make changes when needed. Super convenient!!

Using Certify seems like it would be easier for accounting, but it is not as easy on the employees.

Oct 31, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: What I like most is that I can start an expense report, and can keep it in the DRAFT folder until I am finished gathering all of the materials I need. Working with analog expense reporting created opportunity to forget to expense certain transactions, but this keeps everything in one place. It also has required fields so I don't forget any important information.

Cons: I hate how much effort it takes to upload printed receipts now. I have to take a picture or scan them in, send them to myself, and upload to the software, whereas before I just had to put them into an envelope. I heard there is a Certify app, but I also heard it's not worth the download because it doesn't pair with the desktop version well at all. Also, I feel like the user interface could be more intuitive.

Easy to use

Oct 31, 2017
3/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to navigate. Easy to use. User friendly. Track receipts and spending, and you can easily see how much you spent in a calendar year

Cons: Too many options to click. Wish there was a matrix that could display multiple types of information on one page.

Overall: Easily tracks receipts and spending

Very easy to use and quick!

Oct 31, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The website is very simple and easy to use. It is user friendly and shows you where to go so you know what you are doing without doubt.

It's easy to use and does not bog me down. Perfect for those always on traveling for business/

Oct 31, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Ease of use. The camera works great. It does not tale a long time to create an expense report. And any notes can be added.

Cons: I cannot delete some charges that came in as duplicates because I had my CC link. Dont like having to store those on an unused expense account so they are removed from my wallet.

I enjoy using certify for my monthly expenses. Once you learn how to use it, you will have no issues

Oct 31, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I love how it tells you right away how much you're reimbursement will be. The program will tell you at the end the total of the reimbursement

Cons: It maps it itself. For instance, if there's traffic and you take a longer way, certifies only calculates the shorter way.

Easy enough

Oct 31, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Mobile access - I like being able to upload from mobile devices.

Cons: Some of our users have a difficult time uploading receipts. I think it could be a little easier for our users who aren't as computer savvy on the receipt uploads... maybe if it at least wiped out pending receipts after the monthly report closed.

Overall: This is much easier than our old software of faxing in receipts

Overall it has been a decent tool to work with

Oct 31, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like the photo capture feature for the receipt the best. The time I took to scan and email receipts was horrible.

Cons: The receipt and expense add button on the phone app was a little confusing at first. I have since been able to use this without any problem.

Overall: Ease of use.

17db10ef36e8e45129da4197c19af221

Excellent tracking tool

Oct 31, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
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Pros: I like how easy it is to take a picture of my receipt and use auto fill to capture most of the pertinent information.

Cons: It is not always intuitive how to edit information off the iphone. Sometimes I find that my entries are not saved so I need to double check before saving.

Easy to use. No issues

Oct 31, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The automatic receipt matching is a great feature. It helps reduce the time for processing my expense reports.

Cons: I do not like that you cannot split out tips from the meal costs. I know you can do it through the phone but I need to be able to do it through the computer.

Very easy program to use!

Oct 31, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I like having the Mobile App that syncs perfectly with the computer program. It makes it really easy for your executive to take the picture right away of the receipt so no lost receipts or trying to get them. The whole program is so easy it make this task no one likes to do -- expense reports -- more enjoyable!

Very good quality and very accurate

Oct 31, 2017
5/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The features are very useful. (delegate users feature especially) l and I love that Certify always takes into account the feedback from its clients.

Cons: The thing that I like least about tihs software is when I am missing the credit card feed, I have to disapprove the report completely.

Overall: We are able to reconcile corporate credit card reports very effectively and detect an error.

Necessary functions and features however not the easiest to use

Oct 31, 2017
5/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I like the consolidation factor the most. It's good to have all features in one place - the what , how much, ability to upload receipts, etc.

Cons: It could be more user friendly. For example, uploading receipts can get really tedious when you have more than one or two.

Very useful tool

Oct 31, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The ability to easily upload receipts and manage expenses both through mobile and online makes for a fairly seamless process.

Cons: The amount of time it takes on the website to compile an expense report - Process could be easier. I wish it was easier to switch between receipts/expenses online and know what each one is. Currently, I have a list of maybe 30-40 expenses and have to go one by one and figure out what needs attention.

Smooth process. I submit, I get reimbursed. Easy.

Oct 31, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I value the multiple platform functionality, ease of use, and ability to be paper-less with the receipt wallet.

Cons: I would like to have an expense profile for recurring expenses. For mileage that I travel regularly, and for monthly dues.

Overall: I no longer have to rely on a paper process that takes weeks to receive a reimbursement for expenses, or worse to have the paper filing become lost in process, and have to resubmit from a copy. Very time saving to have all electronic, and environmentally responsible.

I find very easy and convenient!

Oct 31, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Scanning receipts with my smartphone while on the road or when I return makes this so convenient to use.

Cons: as an infrequent user I sometimes have trouble figuring out how to edit something or when I'm advised I have an error it is sometimes not too easy to figure out how to fix it.

Overall: time saved is money earned!!

The mobile app is a time saver!

Oct 31, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I really enjoy the mobile application when traveling - I can take pictures of my expenses and don't have to keep all of the receipts on me.

Overall: Mobile application, ease of use and very intuitive software.

Easy to use

Oct 31, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: i am able to upload photos easily, it takes just a moment to do an expense report and i dont have to waste paper doing it

Cons: when using a smart phone some of the icons are hard to use... this would be my only complaint. I love this software

Overall: I am able to easily do my expense for the month, when traveling it just takes a couple of seconds to do what used to take an hour due to printing and scanning and signing and filling out all of the pages.

Excellent and east to use.

Oct 31, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like the sync option with phone to Certify wallet. I like that it is user friendly and always available to use.

Cons: Limited functionality on phone. I would like to be able to do everything on the phone. I like just about everything else.

Overall: I get to upload my travel expenses easily.

I love Certify - very easy to use!

Oct 31, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: It is incredibly easy to use and has great reporting functionality. There are a lot of bells and whistles!

Certify is a breeze to use.

Oct 31, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Certify is easy to use and makes it simple to track your expense report submissions. You see right away the stage your report is in the workflow.

Cons: Sometimes it is difficult to add additional people to send your expense report to for approval. If your admin is on vacation the expense often has to wait until they return.

Overall: Ease of expense report submission and easy tracking of approval status.

simple and quick

Oct 31, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: the feature where the system sync with my phone and laptop, taking photos of bills so i don't have to keep them in my wallet.

Cons: some menus are a little clunky to work through and analytics tools could be better, moving items from wallet to claim etc could be smoother. maybe some more integration to other systems in the UK like TFL oyster card

Great program for expenses!

Oct 31, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use with a little practice, organized, lots of features, easy to upload photos and receipts.

Cons: Took some practice to get used to all the screens and the layout, also needed extra time to organize incoming items from my pcard.

Easy to use and organize

Oct 31, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Organization ability and ease of use. It was great as I traveled to keep track of all receipts as I incurred the expense

Cons: Defficulty in set up, it was a bit odd the first time I tried to set it up and took several days to get it to work properly, once it was up and running it was great

Quick and painless

Oct 31, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I like certify because t is quick, easy to use, painless, and understandable. After learning how to use it, I had no problem with it.

Cons: I don't like the mobile app for certify, that may be because I sill hardly understand how to submit on the app.

so intuitive - easy to use

Oct 31, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like having the capability to upload documents from my smart phone. It's easy to update if needed and approvals are a breeze!

Cons: I haven't had any problems with this system. It's a welcome improvement over the last system we had!

User friendly and quick to process!

Oct 31, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: How easy it is to navigate. I like that once you upload the receipts, the system makes it really easy to add them to the report.

Cons: Maybe add some more training to this site for people who are just starting to use the system. Starting out is tough on this program to an extent.

easy to take pictures of receipts

Oct 31, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: It is easy to just take pictures of the receipts, I like the auto fill option, the tip assist is handy.

Cons: auto fill could be better, I know of people who have lost their receipts before because they didn't sync before their phone crashed

Easily manage receipts on the go!

Oct 31, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I love that the app allows you to quickly capture a photo of your receipt and it is "smart" enough to identify the numbers on it and suggest auto-filling fields.

Cons: Often times, I still have to go into my "wallet" and edit each receipt because it doesn't identify the vendors, miscellaneous info, etc. correctly.

Certify Makes it Easy

Oct 31, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I like that I do not have to carry around receipts any longer. I don't have the bulging pockets and random slips of paper all over the place anymore.

Cons: The redundancy, sometimes when entering information from my phone I have to write the same thing over and over.

Overall: Being able to get my expense reports done and out of the way quickly with a small amount of time being put into getting them done is great!

Works fantastically.

Oct 31, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love how if you upload a PDF or image, it automatically fills in the expense amount. That's futuristic.

Certify Review

Sep 06, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Excellent service and would recommend to any business. Ease of use to put in own expenses and approve for your team.

Certify was a pleasure and ease to use.

Sep 01, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: Certify was very easy to use. It was also self explanatory and did not have any problems figuring the program out. I was happy that it was accessible from my cell phone which made it easy to download receipts along the way of my trip.

Cons: The mobile application was not as clear and easy to use as the web version. Hopefully, the mobile application can be improved to be as user friendly as the web version.

Saves time

Sep 01, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Saves time, no longer have to keep track with pen and paper. Ease of use is outstanding and intuitive. Being able to take pics of your receipts and upload them for approval.

Cons: I don't have any Cons to address. I'm totally behind this app. It makes accounting for reimbursables and receipts easy.

Certify Rocks!

Sep 01, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Simplicity. I used to use other applications years back that were extremely complicated and cumbersome. Certify couldn't be simpler and more convenient.

Certify has the best customer service team on the planet.

Sep 01, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The customer service. Whenever I call, the reps are always knowledgeable, courteous, professional, and I never feel rushed. I commend whoever manages this group. I always end the call with a smile on my face.

I thought our old app was bad, this one takes it to a new level, not intuitive, obviously not designed to be user friendly, but backoffice friendly.

Sep 01, 2017
1/5
Overall
1 / 5
Ease of Use
1 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money

Pros: absolutely nothing enough said, I have to put 100 characters in this response, which makes no sense, which is pretty much par for the course for Certify

Cons: not intuitive, needs to remember my preferences on taking pics of receipts, needs to remember my preferences as I process receipts, needs to do better at receipt recognition user interface at PC is horrible in trying to decipher what is wrong on a receipt. Whoever designed this, clearly was not keen on the user interface side.

Certify has helped us process expense reports faster than ever before.

Sep 01, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: They have a terrific support staff that helps all the employees with any issues they may have using the app. Having the ability to take a photo of receipts is very helpful in the problem with missing receipts. The initial set up was quick & we were able to import the expense reports directly into our accounting software eliminating errors.