Who Uses This Software?

Organizations of all sizes rely on Certify to deliver best-in-class travel and expense management solutions with award-winning customer support and user experience.


Average Ratings

1065 Reviews

  • 4.5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • Certify
  • www.certify.com/
  • Founded 2008
  • United States

About Certify Travel & Expense

Certify is an easy-to-use, web-based expense management and invoice solution for organizations of every size. With mobile receipt capture, automated expense report creation and streamlined workflow, Certify eliminates the need for spreadsheets and paper receipts. Reduce the time spent creating, approving and reimbursing while gaining insight into your T&E spend.


Certify Travel & Expense Features

  • Approval Process Control
  • Invoice Management
  • Multi-Currency
  • Receipt Management
  • Receipt Upload
  • Reimbursement Management
  • Spend Control
  • Time Tracking
  • Workflow Management
  • Accounts Payable
  • Accounts Receivable
  • Bank Reconciliation
  • Billing & Invoicing
  • CPA Firms
  • Expense Tracking
  • Fixed Asset Management
  • Fund Accounting
  • Government
  • Nonprofits
  • Payroll Management
  • Project Accounting
  • Purchase Orders
  • Tax Management

Certify Travel & Expense Reviews Recently Reviewed!


Saving Time

Dec 02, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Comments: I feel this product saves me several minutes of time each month.

Pros: I am able to navigate the system with ease after some learning curves.

Cons: The learning process is frustrating during the first few months

Recommendations to other buyers: Upper management has put together a template to file reports. Using this as a guide has been very helpful.

Great Expense Tracking Tool for Professionals on the Go

Dec 02, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Comments: This is an excellent tool to use for tracking your work expenses. The mobile app is intuitive, easy to use and it has great functionality. It makes generating expense reports easy.

Pros: The mobile app is easy to use and eliminates the issue of losing receipts during long work trips. Just snap a picture of the receipt after making a work purchase and store it until you generate your next expense report.

Cons: I would like the PC / web based interface to be as intuitive as the mobile app.

Recommendations to other buyers: Great all around tool.

Certify Expense Report

Dec 02, 2016
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Comments: My Company just migrated to Certify to handle the expense reporting process. I typically use the App and love it.

Pros: The ease of use to take a picture of receipts and upload them is so handy.

Cons: The App is weak to use to submit the expense report. I typically have to go into the desktop version to finish my report.

Recommendations to other buyers: It is very easy to use and it seems like our Company launch has gone very well.

Certify makes it easy!

Dec 02, 2016
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Comments: I have used this software for 2 years and am impressed at how quickly I can process my expenses.

Pros: Sending receipts is easy. I take a picture with my phone, email them right then, and then when I am ready to complete my expenses they are on my profile. Also, it catches duplicates. There was a time when I accidentally uploaded a receipt twice. Before I submitted, I received an alert and was able to adjust my report. How embarrassed would have been it that had gone through!?

Cons: When I first used the program, it was hard for me to figure out how to attach receipts to the expense report. Although it is VERY easy, it wasn't obvious to me at first.

Recommendations to other buyers: This is a great product for both the company trying to navigate expenses as well as the employee using it!

Certify review

Dec 02, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Comments: I'm using Certify for any expense reports. It easy, simple and fast reporting tool.

Easy

Dec 02, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Comments: Easy to keep to navigate through and keep track of receipts to submit for reimbursement

Pros: Easy to use for myself which I would class as technology challenged.

Great Product - easy to use

Dec 02, 2016
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Comments: Handy and easy to use. Multiple ways of inputting receipts and saving data.

Pros: Handy and easy to use. Can send receipts in directly or through e-mail. Individual expenses can be broken up, and mileage may have multiple segments on one transaction.

Recommendations to other buyers: Outside Sales

The best I have used so far

Dec 02, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Comments: I was a long time user of Concur and I thought that was really good. I found Certify to be even more user friendly.

Pros: All you have to do is take a picture of the receipt, choose the date and then you can create a report using date ranges

Cons: none that I could find

Making Cerify better

Dec 02, 2016
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Comments: I like Certify a lot but there are a few improvements that would really make it shine such as 1) Allowing the user to set preferences in certain fields such as the organization.. having to constant scroll through the list to my department wastes a lot of time. 2) Allowing the user to set preferences for certain expenses.. for example "Employee Entertainment".. be virtue of the expense type all persons should be from the same company.. We should be able to set our company name to a default value for that expense category. 3) Reimbursable expenses on the same receipt.. The user should be able to set more than one expense types in the same expense record.. For example, for company reimbursed Office Phone and ISP charges. Today you can only enter Phone or Internet.. So if Verizon provides both, that means two separate entries.. Save us the double work and allow more than one expense type per entry.

Pros: Ease of use

Cons: A bit clunky in the expense areas

ICertify Software review

Dec 02, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Comments: ICertify is a very user friendly and quick program for expenses and accountability. Documenting expenses only takes a minimal amount of time and effort.

Pros: One of the best features about ICertify's software program is it's mobile app and it's quick linkage/uploading. Simply taking a photo of the expense and attaching a brief description then uploading is very convenient and provides timely accountability.

Cons: At this time I have had no complaints or issues with ICertify's software program. It's simple, requires minimal documentation and maintains an accurate record of my monthly expenses.

Recommendations to other buyers: Try it, you'll like it!

Easy way to eliminate paper and get paid.

Dec 02, 2016
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Comments: My company has been using Certify for over 6 months. It's easy to use and streamlines expense-related processes.

Pros: Mobile-friendly Multiple ways to load receipts.

Cons: No automatic credit card integration.

Emerald Advance

Dec 02, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Comments: I used it when a client was denied an emerald advance line of credit to reset because I did not include all of the income but it was denied. It is an easy product to use and should be used when trying to help a client.

Pros: Very good response time.

Cons: Denial with asking for details.

Recommendations to other buyers: Make sure you have a very good reason

Time is money!

Dec 02, 2016
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Comments: This online expense claim application is outstanding. It is exactly what is needed for people on the go. The mobile application allows you to capture expenses immediately after they are incurred, and allows you to submit expense claims for approval in a timely manner. The tracking feature helps to keep you up to date on where your claim is in the approval and payment process.

Pros: Ease of use. Per diem wizard is very helpful. Just a few clicks and you're done. Ability to capture receipts electronically, by email or by smartphone. Easy to go back and edit. Can accumulate expenses and save the claim as draft until you are ready to submit the claim. Drop-down boxes remember previous selection so you can build up a menu to choose from.

Cons: The electronic receipt feature doesn't always populate the expense section with the proper data. Minor issue only though.

Recommendations to other buyers: If you want your staff to submit timely expense claims, with no excuses for delays, Certify is your answer. Expenses claims can easily be approved electronically and submitted for payment in a matter of a few mouse clicks. Strong value for money.

Certify used for Travel, Entertainment and P-card

Dec 02, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Comments: Certify from a user perspective is easy to learn and use. The mobility tool to take images of receipts in easy to use. The quality of the receipt is good. The OCR technology does a pretty good job at reading the receipts. It is user friendly from a system administration perspective as well. It is click not code. There are simple changes that a system administrator can complete rather than needing to go back to IT to make coding changes. The response time from the helpdesk in fairly quick as well. The account rep/helpdesk was willing to answer my questions as I was learning how to support they system from a system administrator perspective.

Pros: How easy it is from a system administration and end user perspective to us.

Cons: We use the out of box solution. The is some company specific configuration. If there is a feature you would like, you may not always be able to get that feature. Certify will put it on a list and if enough customers request, they may make the change. I also understand that customizing a system to one company is difficult to support. In my experience with expense tools, customizing a system to a particular company is more difficult to support. Using the system the way Certify intended is a better road to travel.

Recommendations to other buyers: Test it out. It really is a nice tool from a user perspective as well as a system administration perspective.

Cerify is a breeze!

Dec 02, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Comments: I am an assistant and I handle multiple accts Certify is great and it i soooo easy!

Recording and submitting expenses

Dec 02, 2016
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Comments: I find the app very easy to use and quite user friendly. It makes my life easier on the paper work. It has all your expenses stored then will automatically produce a expense report when your ready to send in your receipts. You can track the approval and issuance progress as well which is nice to know.

Pros: The convenience.

Expense reports

Dec 02, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Comments: Certify is so easy to use... makes filling out an expense report a breeze !

Pros: Ease of use

Cons: It's all good...I don't have any cons

Recommendations to other buyers: Easy to use...what else do you need to know ?

Certify works great

Dec 02, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Comments: Certify is a great expense reporting tool. Take a picture of your receipt, enter in the details and sync it into your expense report. Also if there is a rare issue, Certify live person support is great

Pros: Ease of use

Recommendations to other buyers: Recommend this to all for expense reporting

Travel expenses

Dec 02, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Comments: I have used Certify for all of my travel invoices, because it is easy to use, easy to follow and I can take a picture of my receipts and have right on my account for my travel expenses.

Pros: Very user friendly and anyone can learn it in a matter of minutes.

Cons: I wish I had know about this sooner.

Recommendations to other buyers: If you are considering doing travel expenses of any kind and want to keep track of your receipts as soon as you get them, Then I would recommend Certify. I am not being paid for this information and I wish I could tell everyone about it.

Certify - Expense Reports

Dec 02, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Comments: The Certify has been very efficient and fast in getting reimbursements paid. The program has been simple and easy to use.

Pros: Ease of use.

Cons: No "cons" in my opinion

Using Certify

Dec 02, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Comments: This program is so easy to use. I love how easy it is to do a travel expense report.

Pros: I like the way it maps your destination.

Recommendations to other buyers: It is definitely a program that you should consider.

user friendly

Dec 03, 2016
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Comments: I have used Certify for a few years now and I like how I can track the status of a claim. It is easy to report all expenses and give me a variety of options for these expenses.

Pros: Easy to track the status of a report.

Cons: Took a couple of times to figure out how to attached my receipts.

Recommendations to other buyers: I will continue to use this software because it works best for me.

Easy To Use On The Go

Dec 03, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Comments: Since joining my current company I have used Certify over the past 2+ years. It makes keeping track of business expenses while traveling a breeze. We have other systems to track some of our other expenses and I try to stay away from them and use Certify - it's just so much easier to use.

Pros: Ease of use and simplicity. It's very fast, sign-on is simple & quick. I usually have my meal expenses recorded before I leave the table. Once a trip is over, putting expenses together into a report is also very simple and the receipt wizard is very helpful. I'm able to take a hotel folio and break out my meals from lodging in just a few seconds. I can get receipts entered from my phone's camera, upload from a PDF or sent in by email.

Cons: I can't think of anything. I don't pay for it, my organization does, so I cannot rate cost or value.

Recommendations to other buyers: Think about how this product could save time and avoid aggravation for you and your team - it's a big win in my mind.

Certify is GREAT

Dec 04, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Comments: Certify has made the monthly expense report easy as 1, 2, 3

Pros: simple to use, fast, secure

Recommendations to other buyers: makes creating the monthly expense report easy, the mobile app is great as you can enter the expense information in immediately

Certify is an excellent product.

Dec 05, 2016
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Comments: We found Certify very adaptable and easy to implement even with the unique structure of our company. Certify is continually working on enhancements, most driven by customer request and/or suggestions. Their customer service and support have been wonderful, over the time it feels like you are dealing with an old friend.

Pros: Paperless processing of expenses, awesome reporting capabilities and easy of capturing receipt images on mobile app.

Cons: Our Auditing team would like the ability to move receipt image over to our second screen and have it change to the next receipt, especially for our larger expense reports. I realize the team is currently making improvements on this.

Recommendations to other buyers: If dealing with International and multiple currency credit cards, be sure your credit card companies have ability for data transmission to Certify. We work with employees one on one or in small groups for training. Our auditors find it easiest to work with new employees while their report is in draft mode to make corrections.

I love certify, it's a game changer.

Dec 05, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Comments: You cannot go wrong with Certify, it converts images from your phone to the desktop and has autofill options to save time. I can do an expense report in ten minutes start to finish. That was not the cast with some of the competitors I have used.

Pros: Everything

Cons: Nothing I can think of.

Recommendations to other buyers: save yourself the time and just stop your searching. Your solution is certify.

Certify - User Review

Dec 05, 2016
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Comments: Very user friendly! I conduct five different expense reports each month. I rarely have any problems; the only problem that I have come across is forgetting to turn in a report. I think Certify should have a notification of drafted reports that haven't been turned in after a certain number of days of it being created.

Pros: Easy to navigate through pages.

Cons: Can't upload pictures from the My Expense Report Screen.

Recommendations to other buyers: Highly recommend using the app for your receipts. It prevents you from losing your copy of the receipts.

Certify is the best T&E software I have used!

Dec 05, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Comments: I have implemented a number of different T&E systems, but Certify hit the nail on the head! They are easy to use and understand and they have training videos that your employees can use whenever it is convenient for them! I love their latest update of their system! Not only did they let us know about the change months before it went into effect, they even set it up for me to switch my entire company over early once we had tested it! The support is amazing and cannot be compared to any other! There has never been a time that my support team has failed me! Did I mention that Certify never goes down? If you have used Concur, you know that there are daily issues with their system! Certify's sign on screen shows you the status up front.

Pros: Easy to use for both the user and administrator. Certify is always taking suggestions for improvements and actually implementing them.

Recommendations to other buyers: Talk to others that have used Certify because you will hear how seamless the transition is from your current system to Certify. It was scheduled for three weeks, but took maybe two. They did everything for us!

Mark Dixon delivery review

Dec 05, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Comments: Simple and easy to use. Seems accurate with mileage and payment.

Pros: Keeps past addresses in place for easy retrieval and use for future use.

Cons: May not use the same route as used by other mileage directories.

We replaced concur with Certify and haven't looked back

Dec 08, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Comments: After 2 years of horrendous service by concur we decided to move to certify and they have been great. Their customer service is great. They helped us customize for our needs. Its extremely easy to use. We had so much trouble with concur and their offshore call center was horrible and of no help. I highly recommend certify.

Certify

Nov 11, 2016
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Comments: Certify has substantial amounts of training and support. The account managers are great and they support in any changes and questions we may have. The functions are very simple for all of our card holders.

Pros: I like the support the most. We have a lot of card holders who are constantly on the road. Certify is 24/5 and they are able to support our card holders very well.

Cons: Although the function of invoices are new and upcoming, I hope there is a way that specific companies can submit their invoices to us through certify. The manual process is

Daktronics, Inc - Certify Evaluation

Oct 15, 2012
4/5
Overall

4 / 5
Ease of Use

5 / 5
Customer Support

Pros: Most employees find Certify very easy to use, and love the mobile app. We moved from Concur Expense which had more back end functionality for administrators but was not user friendly for travelers.

The price point for Certify was significantly lower and yet we get a great product and excellent customer service.

Certify is also responsive to feedback, and improving the product with new features and enhancements.

Cons: Could expand some reporting features or allow ad hoc reporting would be fantastic.

Add some additional functionality for administrators to flag certain expense types and individuals for review. Allow some expense types to not require receipts.

Overall: We feel that our move to Certify was good and the right move for our travelers and users. Overall I would recommend Certify to others, especially since they continue to improve their product and add features.

Vendor Response

by Certify on October 17, 2012

Certify provides a rich reporting suite with 6 to 10 options for every report. The reports are continually expanded and enhanced as a result of on-going customer feedback efforts. Because Certify is a true SaaS offering, all customers benefit from new reporting enhancements.

-Certify

Product Ratings

Oct 16, 2012
4/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Pros: Certify is the easiest travel and expense system on the Market. I have over 300 employees and at least 50% use Certify. I implemented the whole system myself in less than a month.

Certify is always trying to give the customer the best technology available.

Cons: LI-COR has some receipt restriction that poses a problem for the new features. About 10% of LI-COR employees have smartphones. The other employees use the Certify scanner, Konica scanner, or email to data@certify.com. The primary purpose of using the above technology, is we have more than 1 page that goes with a receipt. It is my understanding that ReceiptParse only works with smartphones.

Overall: Overall, I am truly impressed by Certify. I have talk to customers about the product. I does have some places for improvement; however, it is the best and easiest system on the market.

Vendor Response

by Certify on October 16, 2012

ReceiptParse works with all receipt capture methods in Certify

-Certify

Wonderful System

Oct 16, 2012
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Pros: Easy to use, customer support quick to respond, new features available frequently

Cons: None to speak of.

Overall: I would recommend this product to anyone that is looking for an electronic expense program. We have actually made recommendations to our sister companies to use this system. We could not be happier with this system.

Certify is a great product

Oct 17, 2012
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Pros: Certify has always been willing to work with us to fit what we need in an expense reporting system. Whatever we've asked for they've never turned us down. What more could a customer want!

Cons: The only thing I could hope for is some ad hoc reporting. The reports are okay for what we need but every so often we need something specific and it would be nice to be able to get that ourselves.

Overall: We transitioned from Concur. Our transition was simple and have had great support from Certify. They continue to come out with enhancements to which only make our employees lives easier when it comes to submitting their expenses!

Vendor Response

by Certify on October 17, 2012

Certify provides a rich reporting suite with 6 to 10 options for every report. The reports are continually expanded and enhanced as a result of on-going customer feedback efforts. Because Certify is a true SaaS offering, all customers benefit from new reporting enhancements.

-Certify

Best in show for expenses!

Oct 25, 2012
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Pros: Intuitive design

Mobile app for travelers

Constantly improving an already great product

Low cost

Cons: The travel platform could use refinement.

Overall: Certify is the best on the market for business expenses.

Love Certify!

Nov 01, 2012
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Pros: User friendly, easy to train our staff on, great features for a staff that is always on the road.

Cons: I can't think of any

Overall: Highly recommend!

Certify is Great!

Oct 23, 2013
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: The ease of use for the Certify interface is better than any I have ever worked with in the past. Super easy to use and understand. Great app too!

Certify is GREAT!

Feb 22, 2013
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Pros: We transitioned from another expense reimbursement vendor about 3 years ago.

We did little employee training and employees picked up Certify very easily.

We also have had very few support calls.

So it is very easy to use.

Cons: Well, you would always like things to be free but the cost has been well worth the savings of time.

Overall: Excellent, we look forward to continuing to use Certify.

ONE YEAR REVIEW

Mar 02, 2013
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Pros: This was a significant improvement in the automation of our preparation of travel expense reports. The users of Certify are mostly remote employees and the Iphone App has saved a lot of administrative effort.

Cons: There is a specific approval workflow issue that Certify is working on to add as an enhancement that will match Certify to our travel policy.

Overall: I give the product a 9 out of 10.

Certify Travel and Expense Software - ROCKS!

Mar 07, 2013
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Pros: Latest and greatest Technology

Ease of use

One person implemented

Focus on Receipt

Always upgrading

Customer Service is Fantastic

Cons: nothing that comes to mind

Overall: Li-Cor has been on Certify for almost 3 years and I don't have any complaints. From ease of use to the best customer service team around, Certify is hands-down better than the legacy products available. Other systems are very complicated for the end user, which makes expense reporting a huge pain. New employees pick up Certify without training or looking at the internal procedures (which is not recommended).

Certify Review

Mar 22, 2013
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Pros: Very easy to learn and use.

Easily configurable.

Easy to add and delete users.

Credit card expense import.

Online workflow.

Certify Mobile.

Customer support is as good as I've ever experienced anywhere.

Cons: Travel integration not helpful. We have not had good experiences with Certify's current travel partner.

Travel integration should permit a delegate to book travel for multiple users in a single transaction when traveling together.

Overall: I can recommend this application to any company, of any size.

Tech support and client service

Mar 27, 2013
4/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Pros: I'm very much satisfied with all the support we are receiving from Certify. All our questions and comments are taken into consideration and the turn around response time is excellent.

Cons: AP integration-we need more selections.

Overall: highly recommended for online expense processing.

Senior Poultry Specialist

Apr 02, 2013
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Pros: Great databasing and data recovery features

Saves time compared to filling out conventional expense reports

Fast audit feedback

Rapid process of data entry, accuracy checking, approval and payment

Cons: Have no way of turning off automatic data entry function. Automatic feature often inserts wrong data.

Overall: It is a great product for anyone that travels for a living .... that has to deal with expense reports.

Client Review

Apr 09, 2013
4/5
Overall

4 / 5
Ease of Use

4 / 5
Customer Support

Pros: Certify has saved us significant time with making the expense report process much more efficient and also to capture data in analyzable form. We really don't have too many employees that have issues, whether its learning the steps or having errors. If in fact they do, selecting non-reimburable, or not understanding the process, it is usually one-off issues that are resolved. It's a reliable system and except for a few hiccups.. its been a smooth ride.

Cons: Any changes to reporting etc.. that was not communicated. this has been resolved and we have been told it will not be a future issue.

Overall: I would recommend this product to any company that wants to streamline their expense payable system. Takes away human errors, increases accountability thruout entire process and is easy to query and analyze and pay employees. At this time, I do not see a need for us specifically to add any addt'l features. It works just fine.

We love Certify

Apr 12, 2013
4/5
Overall

4 / 5
Ease of Use

4 / 5
Customer Support

Pros: The phone application, user friendly, the Certify sync into Quickbooks tool is awesome and easy, the ease of attaching receipts, downloads are quick and easy, the inquiry button is a great feature.

Cons: Aside from one glitch we really don't have any Cons. The one glitch I'm referring to is when we email receipts to data@certify.com Certify is creating a 2nd receipt that contains our email disclosure language. That started happening sometime in 2012 and never did before. We've addressed this with support there was nothing they could do to fix it. This is minor and easily workaround. One other small con to mention is when you view an expense report it would be nice to view the expense report all on one screen rather than scrolling up and down to view the entire expense report.

Overall: Highly Recommended!!

04.17.13 review

Apr 17, 2013
4/5
Overall

4 / 5
Ease of Use

4 / 5
Customer Support

Pros: Very userfriendly

Cons: Cant attach mulitple pictures to a charge for multi page receipts using certify mobile.

Overall: Good product for a good price

Certify Review

May 08, 2013
4/5
Overall

4 / 5
Ease of Use

4 / 5
Customer Support

Pros: Easy to manage expenses, love the credit card import as it makes sure that no expenses are left out.

Cons: High learning curve for some users, some buggy issues with the app or creating expense reports. They are one off issues so hard to pinpoint the exact cause.

Overall: I would recommend it to others.

Excellent Web Software for Bus. Expense and Travel Expense Management

May 20, 2013
4/5
Overall

4 / 5
Ease of Use

5 / 5
Customer Support

Pros: Assessable from anywhere. (web Based)

Quick Books Compatible.

Stores all receipts digitally.

Excellent workflow capability. (allows for electronic approval of expenses)

Eliminates paperwork clatter.

Cons: No internal per-diem list (would be useful for Government contracts).

Overall: We were able to deploy the software very quickly. The support has been excellent. Software exceeded original expectations, as when we bought it, we planned to only use it for travel expense management. Now we use it for all business and employee reimbursement expenses as well.

Certify works!

May 23, 2013
4/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Pros: Easy to install. Training very useful. Staff is knowledgable & listens to user requests. Willing to work with users to provide best approach to obstacles for all users.

Cons: Doesn't have all the bells & whistles a larger software company can provide.

Overall: I chose Certify because they listened to what I needed, and provided me an affordable solution that met my needs. I don't regret that decision after 2 years. In fact, they've proven that I chose correctly by working with me and my organization to address all our concerns. I would recommend them to anyone who is looking at going to an automated expense system.