# Page 11 | Emburse Expense Professional Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 11 - Is Emburse Expense Professional the right Expense Report solution for you? Explore 1283 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/99984/Certify-Travel-Expense-Management/reviews

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Emburse Expense Professional

4.7 (1283)

[View alternatives](https://www.capterra.com/p/99984/Certify-Travel-Expense-Management/alternatives/)

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Last updated March 13th, 2026

# Page 11 - Reviews of Emburse Expense Professional

## Showing most helpful reviews

Showing 251-275 of 1283 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

JB

Joann B.  
Vice President/Business Development Officer  
Financial Services  
Used the software for: 2+ years

### "Certify software "

January 28, 2019

5.0

Pros

It is very easy to use! When I need to make a change it’s user friendly.

Cons

I haven’t found anything I dislike about the software.

Review Source

RJ

Ronald J.  
Designer  
Insurance  
Used the software for: 2+ years

### "Good finance management tool"

September 9, 2020

5.0

My overall experience with Certify Expense has been pretty good.

Pros

The thing that I like most about this software is that it is pretty intuitive and easy to submit expense reports.

Cons

The thing that I like least about this software is that it is a little tedious to have to doublecheck your receipts and manually enter missing information.

Review Source

PT

Paul T.  
Heavy haul driver  
Transportation/Trucking/Railroad  
Used the software for: 6-12 months

### "Easy to use and understand "

November 2, 2017

5.0

Keeping track of your receipts

Pros

Not having to save paper receipts . Before I use to keep track of every receipt some times up to five in one day . And hope you don't lose one . But now all is good

Cons

Date change . Last day is on the 10 but it stops on the 5 . The turn off date is set for the tenth day of the month. However the computer stops after the five day of the month so , you have receipts in your wallet for over a month sometimes two

Review Source

VR

Verified Reviewer  
Project Manager  
Information Technology and Services  
Used the software for: 6-12 months

### "Certify makes business travel easy and convenient to track and expense."

January 15, 2019

5.0

Pros

Certify makes business travel easy and convenient to track and expense. Reporting expenses through Certify is easy to import with photo scan capabilities.

Cons

There are no cons from using certify software.

Review Source

WS

Wagner S.  
Estoquista  
Warehousing  
Used the software for: 6-12 months

### "Expense management/control."

March 29, 2023

5.0

It meets my needs, I am satisfied and I recommend it.

Pros

There has been a lot of talk, and unexpected expenses that make a lot of difference in the positive billing at closing.

Cons

Some features could perhaps be improved in detail detailing to be accessible to all degrees of understanding of people.

Review Source

VW

Verdia W.  
Office Manager  
Accounting  
Used the software for: 2+ years

### "Certify"

April 4, 2019

5.0

Using Certify for Travel and Expense, Office supply management and employee needs. This helps to keep up with dates,time and amounts paid. Theses records are reliable to Finance.

Pros

The use of the software is very easy allowing you to go in and complete with ease.

Cons

There were nothing that I dislike about the software

Review Source

AM

Audrey M.  
HR Special Events Coordinator  
Medical Devices  
Used the software for: 2+ years

### "Cerify"

March 11, 2020

5.0

Pros

Easy to use, photos of receipts upload easily

Cons

nothing really..

Switched from

[SAP Concur](https://www.capterra.com/p/380/Concur-Expense/)

company switched

Review Source

VR

Verified Reviewer  
Director of Clinical Services  
Hospital & Health Care  
Used the software for: 6-12 months

### "Efficient for small to "large"ish organizations"

November 27, 2018

5.0

Got rid of our excel spreadsheets...need we say more?

Pros

Customer service is top notch, ease of use and camera app

Cons

Employees need training prior to/during implementation, maybe not as intuitive as it could be

Review Source

MR

Michael R.  
Sr. Facilities Manager  
  
Used the software for: 1-2 years

### "Efficient and easy to use. "

April 27, 2018

5.0

Pros

I think this is very functional allows us to manage transparently. Working in a very direct and quickly method allows us to be efficient.

Cons

I think this system is very good in its present state. At this time, not sure what would improve, this is very helpful.

Review Source

MB

Mark B.  
Field Representative  
Civic & Social Organization  
Used the software for: Less than 6 months

### "Easy To Use On The Go"

December 3, 2016

5.0

Since joining my current company I have used Certify over the past 2+ years. It makes keeping track of business expenses while traveling a breeze. We have other systems to track some of our other expenses and I try to stay away from them and use Certify - it's just so much easier to use.

Pros

Ease of use and simplicity. It's very fast, sign-on is simple & quick. I usually have my meal expenses recorded before I leave the table. Once a trip is over, putting expenses together into a report is also very simple and the receipt wizard is very helpful. I'm able to take a hotel folio and break out my meals from lodging in just a few seconds. I can get receipts entered from my phone's camera, upload from a PDF or sent in by email.

Cons

I can't think of anything. I don't pay for it, my organization does, so I cannot rate cost or value.

Review Source

BF

Brian F.  
  
  
Used the software for:

### "Excellent way to submit, track and report on expenses"

December 16, 2016

5.0

Certify offers a complete solution to any company that wants to streamline their expense reports. As a user, I simply have to take a photograph of my receipt on the App or email it to a dedicated address Certify has set up. I can then classify, add names to those in attendance (for business meals and the like) which is quick and easy. My manager then gets an email that I submitted an expense report and he is able to review it and either approve it or reject it back to me for clarification or errors. If the report is approved, our accounting team then reviews the expenses submitted and reimbursement is approved if all looks good. I used to have to do Excel spreadsheets for this same type of submission and Certify is leaps and bounds superior to that method. Certify even has limit warnings built into the program so that if an expense submitted exceeds a company policy, the user is told so before submission. This allows me to offer additional information to justify this expense in a text box that is part of the expense submission for every receipt. My manager and our Controller can pull reports from Certify to ensure our expenses are within budget and see where we can improve. Simply a great program.

Review Source

SK

Shane K.  
Application Engineer  
Electrical/Electronic Manufacturing  
Used the software for: 6-12 months

### "Very easy to use. "

June 8, 2018

5.0

I get my expenses, the money i put out, back faster.

Pros

Simple! Very easy and user friendly. I've used others and yours is way better than Concur. Very fast uploading receipts. Great product, beats what i used before. I would recommend this software to others.

Cons

I would like to recall and add expenses easier. Maybe I'm not doing it correctly but seems to be the only issues I have with your software. No big issues. Thank you

Review Source

AB

Ara B.  
Legal Secretary  
Legal Services  
Used the software for: 2+ years

### "Fast Smooth and User Friendly"

April 5, 2019

5.0

No Complaints, Gets Job Done

Pros

Very Fast Easy to Use (No Need for Explanation) User Friendly Smooth Intuitive I Have had NO PROBLEMS to talk about customer service but i am sure its exceptional as their web service.

Cons

Truly and Honestly there is None so far at all.

Review Source

VS

Veronica S.  
Office Manager  
Financial Services  
Used the software for: 2+ years

### "Certify, get's the job done!"

March 29, 2020

5.0

I am happy with it, it served the purpose I needed it for.

Pros

Easy to understand and easy to use. I have never had to complete and turn in mileage, using Certify was a great learning experience.

Cons

I cannot say there was anything I did not like about using this software.

Review Source

AD

Ana D.  
Technical Service Manager  
  
Used the software for: 6-12 months

### "A very nice tool to report expenses"

December 27, 2016

4.0

The product concept is great. not having to get home to make your expenses on a spreadsheet is a great time-saving. I found some shortcomings on the software as I try to use files that are not always pictures of receipts. When uploading PDF files sometimes I have a hard time to make the receipt to show on the phone app. Also, When I upload files I have not been able to select and set up the expenses in the web browser version, only in the phone app version. It might be me, or the features are not intuitive to me to be found easily. So sometimes I will go back and forth between phone app and web browser to be able to complete an expense report. I still love it!

Pros

An easy way to get all expenses in before you get back from a trip.

Cons

Some features in the web browser are not intuitive to me, and I have to use both web browser and phone app version to complete uploads and data entry for PDF files.

Review Source

GC

Ginger C.  
Tax Advisor/Instructor  
Financial Services  
Used the software for: 2+ years

### "Using Certify"

April 4, 2019

5.0

I use it for reimbursement of expenses for tax classes and for mileage between office locations. I have never had a problem with the software. It works wonderfully!

Pros

I really like to ease of use. You don't have to wonder around to find what you need. Easy to attach receipts also.

Cons

I can't think of anything at this moment.

Review Source

DM

Donny M.  
Calibration/ Robotics Technical specialist  
Construction  
Used the software for: 2+ years

### "Certify is an ok program"

May 31, 2022

5.0

Pros

Certify is an ok program. I can upload my receipts and get them processed.

Cons

When making changes for coding the program lags alot.

Review Source

OA

Oscar A.  
Treasury Analyst  
Construction  
Used the software for: 6-12 months

### "Fuctionality"

December 12, 2017

5.0

Great product and very easy to use.

Pros

Very easy to use and functionality is what we needed. Were able to customized it to our needs. Able to load our projects in bulk which helps a lot since we have to add projects and activities all the time due to our business needs.

Cons

Only able to delete projects one by one instead of multiple. Unable to add receipts after expense has made it's thru the approval process.

Review Source

MW

Morgan W.  
Accounts Payable Specialist  
Mechanical or Industrial Engineering  
Used the software for: 1-2 years

### "Top Notch Customer Service"

December 16, 2016

4.0

We love Certify and it has really changed the game for us as far as expense reporting goes. We are a pretty old fashioned company in the way we do most things, especially up in accounting, but Certify was easy to train on and catch on to for our people, especially for those weary of anything to do with technology. Their customer service is top notch and we enjoyed putting faces to names at the Chicago User Conference. We can't wait to continue working with Certify on other areas that may help us improve our accounting functions.

Pros

Ease of use and the easy access to customer support.

Cons

We'd love to use the invoicing feature, but unfortunately it's not super compatible with how we handle manufacturing invoices.

Review Source

RB

Renae B.  
Accounting Manager  
Insurance  
Used the software for: Less than 6 months

### "Cumbersome "

March 25, 2019

3.0

I am unhappy with the results, and was hoping for a more user friendly program. I want to customize the fields more to fit the needs of the company. Instead there extra fields that are required, that are unneeded and are extra work.

Pros

Ananlysis of individual expenses, reciept upload, linked with Quickbooks

Cons

Not as customizable as I had thought. Many steps are needed to edit an entry. The setup fee is expensive, and the majority of the setup is left to the user to figure out. The setup questionaire is vague. Would be best to have a telephone call where the user explains what exactly is wanted.

Review Source

GM

Gary M.  
Regional Manager  
Utilities  
Used the software for: Less than 6 months

### "Making Cerify better"

December 2, 2016

4.0

I like Certify a lot but there are a few improvements that would really make it shine such as 1) Allowing the user to set preferences in certain fields such as the organization.. having to constant scroll through the list to my department wastes a lot of time. 2) Allowing the user to set preferences for certain expenses.. for example "Employee Entertainment".. be virtue of the expense type all persons should be from the same company.. We should be able to set our company name to a default value for that expense category. 3) Reimbursable expenses on the same receipt.. The user should be able to set more than one expense types in the same expense record.. For example, for company reimbursed Office Phone and ISP charges. Today you can only enter Phone or Internet.. So if Verizon provides both, that means two separate entries.. Save us the double work and allow more than one expense type per entry.

Pros

Ease of use

Cons

A bit clunky in the expense areas

Review Source

RH

Rich H.  
Motorcoach operator  
  
Used the software for: 1-2 years

### "It's a lot easier than having to fill out a paper form every single day with a receipt on it."

June 8, 2018

5.0

Pros

Very easy to use and it only takes a few minutes every day after fueling the bus. Customer support is amazing.

Cons

Don't understand why when I put in one date it always backs it up the day before when I sync it. That is the only frustrating part.

Review Source

MB

Mark B.  
Regional Manager  
Management Consulting  
Used the software for: 6-12 months

### "It Works "

April 4, 2019

5.0

Used it it works

Pros

It’s easy fast and does exactly what I want Perfect Thanks for making my life easy Cheers

Cons

Nothing to add here can’t critique it It’s easy quick What else can I say Highly recommend

Review Source

DP

David P.  
Quality Engineering Manager  
  
Used the software for: 1-2 years

### "Quality service that helps streamline the expense report process."

June 14, 2018

4.0

Pros

Certify is the only non-paper form system I've used for expense reports. I can't compare it to other systems but it's definitely a big improvement over an unwieldy paper form based system. The system works well, and it's nice that they support uploading receipts from whatever device you are using. Notifications for approvals are helpful too.

Cons

Myself and the employees under me don't use Certify that frequently, so sometimes it feels like we have to fight with the system to do what we want, but I'm sure some of that is us forgetting how to do something since we don't use it that often. One example is that I've noticed several times that after trying to use a receipt on a new expense report, there will be a problem with the receipt and it won't be usable until I click the "Cleanup Wizard" button on the top of the screen. Cleanup Wizard ends up fixing the problem, but if it was able to fix it why not make it automatic?

Review Source

MS

Matt S.  
Outside Sales  
Electrical/Electronic Manufacturing  
Used the software for: 2+ years

### "Highly Recommended"

March 11, 2020

5.0

Pros

Autofill and having the ability to easily upload receipt via mobile devices.

Cons

Additional improvements to the text recognition seem to be ongoing and doing well. This is really the only issue I can note.

Review Source

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