# Page 16 | Emburse Expense Professional Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 16 - Is Emburse Expense Professional the right Expense Report solution for you? Explore 1283 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/99984/Certify-Travel-Expense-Management/reviews

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Emburse Expense Professional

4.7 (1283)

[View alternatives](https://www.capterra.com/p/99984/Certify-Travel-Expense-Management/alternatives/)

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Last updated March 13th, 2026

# Page 16 - Reviews of Emburse Expense Professional

## Showing most helpful reviews

Showing 376-400 of 1283 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

RF

Robin F.  
Associate Director  
  
Used the software for: 1-2 years

### "Certify is intuitive and easy to use, with great support when I do have questions about how it works"

April 27, 2018

5.0

Pros

great format/layout on website. being able to send things from wallet to expense report and back again. The wallet is really helpful for "holding" expenses until the receipts are ready.

Cons

splitting expenses is not always and easy feature to use. I wish that could be a little simpler. The box that shows previous splits includes too digits behind the decimal point, so that the comprehensive list is sometimes cut off and I can't read it in one go.

Review Source

JD

Jerri D.  
Manager Expenses & Assets  
Food & Beverages  
Used the software for: Less than 6 months

### "Certify is an excellent product."

December 5, 2016

5.0

We found Certify very adaptable and easy to implement even with the unique structure of our company. Certify is continually working on enhancements, most driven by customer request and/or suggestions. Their customer service and support have been wonderful, over the time it feels like you are dealing with an old friend.

Pros

Paperless processing of expenses, awesome reporting capabilities and easy of capturing receipt images on mobile app.

Cons

Our Auditing team would like the ability to move receipt image over to our second screen and have it change to the next receipt, especially for our larger expense reports. I realize the team is currently making improvements on this.

Review Source

FS

Felecia S.  
Learning and Development/ Admin Assist.  
Information Technology and Services  
Used the software for: 2+ years

### "User friendly Software"

March 11, 2020

5.0

Very satisfied! takes the stress out of travel expensing

Pros

User Friendly No complications with other software

Cons

Nothing in the least No negative experience

Review Source

VR

Verified Reviewer  
Food service director  
Food & Beverages  
Used the software for: 2+ years

### "Good"

April 4, 2019

4.0

Pros

Being able to submit receipts from my phone

Cons

Sometimes doubles are out in, extra review is required

Review Source

JP

Jordi P.  
Dir. Product Engineering  
Computer Software  
Used the software for: 2+ years

### "Easy to use, does what I need."

March 11, 2020

5.0

Pros

I love being able to see the receipt's image.

Cons

Some workflows require too many confirmation clicks.

Review Source

HC

Holly C.  
Region Training Manager  
Security and Investigations  
Used the software for: 1-2 years

### "Certify Efficiently Cycles Expense Reimbursement Requests"

March 11, 2020

5.0

My overall experience as user of Certify is very positive - overall a 10/10. Using the system is MUCH better than the paper process we used to use. I imagine that our Payroll processing team shares the same sentiment.

Pros

The streamlining features - requests go to the right person for approval, requests are processed timely or escalated, communications can be recorded in the system

Cons

It took some back and forth to get used to the field completion requirements - especially related to splitting receipts, uploading additional images, and editing expenses sent back for changes (e.g. if the expense is not sent back a certain way, it cannot be edited).

Review Source

DV

Dean V.  
Solutions Engineer  
  
Used the software for: 2+ years

### "Great tool for computer and app"

December 7, 2017

5.0

I actually like everything about the product. Sometimes the picture app doesn't always capture the correct dates and venue but overall does a nice job.

Pros

It is very nicely made whether you are using it online or via the app. Very easy to add receipts and transfer them to the online system. Overall it's a great product.

Review Source

SV

Susan V.  
Accounting Manager  
  
Used the software for:

### "Certify is a great product"

October 17, 2012

5.0

We transitioned from Concur. Our transition was simple and have had great support from Certify. They continue to come out with enhancements to which only make our employees lives easier when it comes to submitting their expenses!

Pros

Certify has always been willing to work with us to fit what we need in an expense reporting system. Whatever we've asked for they've never turned us down. What more could a customer want!

Cons

The only thing I could hope for is some ad hoc reporting. The reports are okay for what we need but every so often we need something specific and it would be nice to be able to get that ourselves.

Review Source

Response from Emburse

October 17, 2012

Certify provides a rich reporting suite with 6 to 10 options for every report. The reports are continually expanded and enhanced as a result of on-going customer feedback efforts. Because Certify is a true SaaS offering, all customers benefit from new reporting enhancements. -Certify

SV

Scott V.  
Sr. Manager TAM  
Telecommunications  
Used the software for: 2+ years

### "Certify and Why I use it"

December 16, 2016

4.0

I use this app weekly and find it very easy and convenient to use. I currently use it for the iPhone, but previous to that I had an android. Using the Android I noticed many issues and had to reboot several times.

Pros

I can use it on my cell phone

Cons

It does not work well on Android. Also, camera does not work well on white backgrounds.

Review Source

VB

Veronica B.  
Corporate Human Resources Manager  
Plastics  
Used the software for: 6-12 months

### "Quick and easy to use"

April 4, 2019

5.0

It is so much easier using Certify for expense management. Everything is on my phone. No paper, no saving paper receipts, no muss no fuss. I can't imagine not using it!

Pros

When traveling I can take pictures of my receipts at the time I receive them during my trip and then create my expense report once I'm back home. The program pulls my receipts in and creates an expense report for me including receipts. Everything is on my phone. I also love the auto read function. Most times the program can read the restaurant name, date and total. Even if the tip is handwritten in the program asks if you added 10%, 15%, 20% and leaves a box to enter an odd amount for the total.

Cons

I honestly tried to think of something but I couldn't come up with something. I really like this program.

Review Source

LP

Linda P.  
Program Supervisor  
Mental Health Care  
Used the software for: 1-2 years

### "I review and approve my staffs mileage bi-weekly utilizing Certify. "

June 8, 2018

5.0

The notifications keep my staff and me aware of approvals and/or corrections needed.

Pros

Certify offers a user friendly format with frequently traveled location in its memory bank. I like the fact that Certify notifies me of expenses waiting to be approved and notifies my staff of actions I have taken in approving or disapproving their expense record.

Cons

I do not find the overview map of distances traveled helpful. The map show isolated distances instead of a full view of multi traveled points.

Review Source

MB

Mike B.  
Technician  
  
Used the software for: 1-2 years

### "Used for submitting company expense reports."

April 27, 2018

5.0

Pros

Receipt scanner that enters the dollar amount for you. It it easier than entering each amount separately.

Cons

Having to wade through all the option for each reciept. It would be nice if there could be a grouping option. For example, all of one kind of receipt can be labeled together.

Review Source

CC

Cynthia C.  
Community Development Manager  
Management Consulting  
Used the software for: 2+ years

### "Certify is so easy to use that I can have a lengthy expense report done in 15 minutes!"

December 16, 2016

5.0

I can collect data for my expense reports as I go using the phone app. Very easy, very convenient. I like the ability to take a picture of each expense and immediately upload it so that I do not have to keep carrying around receipts and risk losing them. Certify has made it easy to get and stay organized each week.

Pros

The phone app is the best.

Cons

Nothing

Review Source

MC

Marc-Andre C.  
Operations Manager  
Outsourcing/Offshoring  
Used the software for: 2+ years

### "Great software!"

March 11, 2020

5.0

Pros

The ability to see the status of every request.

Cons

Nothing to say, it is doing everything that I would hope for such a software.

Review Source

Trenton W.  
Customer Service Representative  
Information Technology and Services  
Used the software for: 6-12 months

### "null"

September 1, 2017

5.0

Review Source

DL

Denise L.  
Instructional Designer  
  
Used the software for: 1-2 years

### "so intuitive - easy to use"

October 31, 2017

5.0

Pros

I like having the capability to upload documents from my smart phone. It's easy to update if needed and approvals are a breeze!

Cons

I haven't had any problems with this system. It's a welcome improvement over the last system we had!

Review Source

GH

Greg H.  
IT Specialist  
Chemicals  
Used the software for: 1-2 years

### "Certify review"

March 19, 2019

5.0

Certify has made it so much easier for users to submit their receipts for making purchases using company credit card. Also, once the user verifies receipt is synced-they no longer need to keep up with the receipt.

Pros

\-Easy way for end users to submit receipts from purchases for work -App for iPhone is very user friendly

Cons

\-Users with little computer skills found it a little difficult to learn.

Review Source

JL

Jeffrey L.  
Campus Missionary  
Religious Institutions  
Used the software for: 2+ years

### "Great Software For Being Reimbursed"

March 11, 2020

5.0

Pros

I love being able to email pictures directly into certify from my phone. We used to have to do all our reimbursements by hand, and this has made the submission and approval process streamlined. I love certify and has saved me so much time on reimbursements!

Cons

My only complaint is that If I want to print my report on a single page, I need to take a screenshot. The Print report option usually ends up taking multiple pages

Review Source

VR

Verified Reviewer  
Regional Advisor, New York Area  
Religious Institutions  
Used the software for: Less than 6 months

### "A quality software, but a little difficult to use"

June 16, 2019

3.0

Pros

I really like that Certify allows me to do so much in one place--it is great to have one portal for travel, hotel booking and my expenses. It's easy enough to use, although it does require some learning, but it is great to only need to learn one system for all of my booking & expensing needs.

Cons

Certify is the trickiest to learn of all expense softwares I've used. It requires knowing all of your coding and information intimately, which has been easier for me to find within other expense report softwares, and the interface is not as beautiful or user-friendly as it could be. Once I've learned the system, it is easy enough, but is not as seamless of an experience as I feel it could be.

Review Source

JB

Jim B.  
Manager  
Retail  
Used the software for: 2+ years

### "It's a no brainer"

December 16, 2016

5.0

I was the one that dreaded the chore to go through the piles of 'stuff' and try to remember the what I did, where I was and was I with someone. Now, with Certify, I spend 10 minutes every few days, get reimbursed way before I used to. Great way to start the New Year; if you don't like it, you can always go back.

Pros

Ease

Cons

Still looking

Review Source

SD

Samantha D.  
Customer Service  
Consumer Services  
Used the software for: Less than 6 months

### "Easiest Business trip planning ever "

October 17, 2019

5.0

The ease of access, the smoothness of Certify's interface, it creates the perfectly flawless environment to create, plan and schedule all business trip needs. It allows the information to be neatly organized in one stop for all business expenses

Pros

This software is by far the easiest I've ever come across. We use certify for multiple different uses, be it a mid day meeting or a week long business trip. Certify allows you to search, compare and select the best price on flights and hotels in a flash. The best part is that Certify allows you to keep all travel expenses documented and accounted for, such as cost of cabs/Ubers & cost of dining.

Cons

The one thing I think could be improved it that the system can create a company based cloud to hold/auto fill the fields when booking.

Review Source

ES

Evan S.  
Process Engineer  
Food & Beverages  
Used the software for: 2+ years

### "Certify Review"

September 5, 2019

5.0

Overall I have had a good experience with Certify and I will use it in the future.

Pros

I like how easy it is to go from my phone to my computer for managing my receipts, and can merge them all into one expense report.

Cons

I don't like the fact that, when you get a question from someone who looks at your expense report, you can attach an image but you aren't able to see the image afterwards so you have to hope that it got uploaded correctly.

Review Source

SM

Scott M.  
Systems admin  
  
Used the software for:

### "My experience with Certify"

April 9, 2015

5.0

I have used two other expense reporting systems over the years and I feel Certify is the best I have tried. I use the web based system to create and submit my reprots for approval and my smart phone app to capture my receipts. I use both fairly frequently and have only ever had a couple problems in the years I have used the product. Last month for the first time ever my phone failed to sync one receipt, but ht esoftware told me there was a problem so I just took another picture. Only other problem I have had is my first few receipt pictures still show up waiting to be matched even those the reprots have been processed. Again these were the first I did on my phone and it may be me who messed up. Sometomes I forget where to go to edit or fix an issue on a report and I have to look at the menus a bit, sometimes not as intuitive as I may wish but overall still very easy to use. My only experience with customer service is when I forgot my password and they have reset it quickly.

Review Source

SA

Samantha A.  
Office Manager  
Accounting  
Used the software for: 2+ years

### "Works great"

April 27, 2018

5.0

Pros

Easy access and use from a computer or even my phone. Everything flows nicely together and no stress.

Cons

Need to reimburse sooner. It would be nice to only fill out 1 section then process it instead of having to start a new report each time then fill it all in.

Review Source

SR

Sheila R.  
Accounts Payable Supervisor  
Accounting  
Used the software for: 2+ years

### "Quick"

October 31, 2017

5.0

Reimbursed quickly

Pros

User friendly, following the instructions and you will have no problems. I like certify because it helps the associates who have to travel be more responsible for their expenses being paid in a timely manner, and that they can not complain if they do not complete and submit timely

Review Source

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