Mend vs CareCloud

Starting Price

$99.00/month

Not provided by vendor

Best For

Private practices, clinics, health systems, payers, pharmacies, and pharmaceutical companies.

Medical practices of all sizes looking to improve productivity, profitability, and patient care. Our client base includes thousands of providers representing 48 states and more than 50 specialties.

Rating


4.2 / 5
(129)
Read All Reviews

4.1 / 5
(288)
Read All Reviews

Ideal number of Users

10 - 1000+

1 - 499

Ease of Use


4.2 / 5


  • "It was great for simpler messaging, but a little more difficult when insurance arrangements were complicated. Overall it was a good experience."

  • "User friendly, revenue growth and better results because of reduced absences to consultations."


4.1 / 5


  • "It is user friendly and makes sense. If you have used any other PM successfully, you will love this system and be able to get started right away."

  • "I LOVED THIS SOFTWARE ITS CLOUD BASED USER FRIENDLY IT MET ALL OF OUR NEEDS. I LOVE THE EHR PORTION ALSO."

Customer Support


4.5 / 5


  • "I like how easy it is to use, to make appointments, to start sessions. The customer support technicians are friendly and professional."

  • "One stop "shopping" to get the telehealth work completed without any hassles and great customer support. Clients like it - for their privacy."


4 / 5


  • "The Service and Support is top notch. Customer Care stays on an issue until it is resolved, and resolved timely."

  • "They have a great support staff. They're knowledgeable, friendly, and return calls promptly."

Features & Functionality


4 / 5


  • "I really like the software, it has been really easy to navigate and I enjoy scheduling appointments in the software."

  • "The idea of Mend and the look and feel is great, but the execution leaves much to be desired."


4 / 5


  • "I love how it's easy to pull up on a browser from any computer source. The tabs make it easy to navigate and very user friendly."

  • "CareCloud is always working to improve the product and frequent updates are available for free to help users better navigate the system."

Value for Money


4.1 / 5



3.8 / 5


  • "It's a very good value for the money, and CareCloud is definitely a long term partner for the success of your business."

  • "The claims follow up and aid with collections provided by CareCloud Concierge allows me (a physician) to do my own billing and save money on an in-house biller."

Product Features

  • check Appointment Scheduling
  • close Care Planning
  • check Collaboration
  • check Messaging
  • check Mobile Access
  • check Patient Education
  • check Patient Portal
  • check Personal Health Record
  • close Progress Tracking
  • check Self Management
  • check Appointment Scheduling
  • close Care Planning
  • close Collaboration
  • check Messaging
  • check Mobile Access
  • check Patient Education
  • check Patient Portal
  • close Personal Health Record
  • close Progress Tracking
  • close Self Management

Screenshots

View 5 screenshots 161531 thumb
View 5 screenshots 4945 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation

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Mend vs CareCloud

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