DoctorConnect vs WELL

Starting Price

$99.00/month

Not provided by vendor

Best For

General Family Medical Dental Orthopaedics Mental Health Multi-Specialty Hospitals Pediatric Urology

WELL is the premiere patient messaging solution for Enterprise Healthcare Systems. Our customers include leading organizations like Cedars-Sinai, Memorial Care, Houston Methodist, & NYU Langone.

Ideal number of Users

1 - 1000+

2 - 1000+

Rating


4.8 / 5
(26)
Read All Reviews

4.9 / 5
(25)
Read All Reviews

Ease of Use


4.8 / 5

4.8 / 5

Customer Support


4.8 / 5

4.8 / 5

Features & Functionality


4.7 / 5

4.8 / 5

Value for Money


4.8 / 5

4.8 / 5

Pros

  • "The system is very easy to use, great support staff, always there to answer questions, very happy would recommend."

  • "Anyone in our office can call in with an issue, the staff with DoctorConnect is always friendly and willing to help get the situation resolved."

  • "I love that I can send secure information directly to a patient."

  • "The best part of this software the response we receive from patients. It is so easy for patients to use."

Cons

  • "Return phone calls should show our phone numbers when the appointment reminders are sent out. Patients are sometimes confused by who is actually calling them."

  • "If we have to cancel appointments, we don't have to call patients. You can send them a message."

  • "I did not find any negative or bad things about the software."

  • "When solicitors are able to leave a message with images."

Product Features

  • Appointment Scheduling
  • Care Planning
  • Collaboration
  • Messaging
  • Mobile Access
  • Patient Education
  • Patient Portal
  • Personal Health Record
  • Progress Tracking
  • Self Management
  • Appointment Scheduling
  • Care Planning
  • Collaboration
  • Messaging
  • Mobile Access
  • Patient Education
  • Patient Portal
  • Personal Health Record
  • Progress Tracking
  • Self Management

Screenshots

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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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DoctorConnect vs WELL

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