Luma Health vs Mend

Starting Price

Not provided by vendor

$99.00/month

Best For

Serving hospitals, health systems, and practices across the U.S., offering modern and easy-to-set-up automated solutions for patient engagement, intake, and scheduling across the patient journey.

Private practices, clinics, health systems, payers, pharmacies, and pharmaceutical companies.

Rating


4.8 / 5
(23)
Read All Reviews

4.2 / 5
(128)
Read All Reviews

Ideal number of Users

2 - 1000+

10 - 1000+

Ease of Use


4.8 / 5



4.2 / 5


  • "It was great for simpler messaging, but a little more difficult when insurance arrangements were complicated. Overall it was a good experience."

  • "User friendly, revenue growth and better results because of reduced absences to consultations."

Customer Support


4.8 / 5



4.5 / 5


  • "I like how easy it is to use, to make appointments, to start sessions. The customer support technicians are friendly and professional."

  • "One stop "shopping" to get the telehealth work completed without any hassles and great customer support. Clients like it - for their privacy."

Features & Functionality


4.8 / 5



4 / 5


  • "I really like the software, it has been really easy to navigate and I enjoy scheduling appointments in the software."

  • "The idea of Mend and the look and feel is great, but the execution leaves much to be desired."

Value for Money


4.8 / 5



4.1 / 5


Product Features

  • check Appointment Scheduling
  • check Care Planning
  • check Collaboration
  • check Messaging
  • check Mobile Access
  • check Patient Education
  • close Patient Portal
  • check Personal Health Record
  • check Progress Tracking
  • check Self Management
  • check Appointment Scheduling
  • close Care Planning
  • check Collaboration
  • check Messaging
  • check Mobile Access
  • check Patient Education
  • check Patient Portal
  • check Personal Health Record
  • close Progress Tracking
  • check Self Management

Screenshots

View 5 screenshots 182375 thumb
View 5 screenshots 161531 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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Luma Health vs Mend

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