Luma Health vs PatientNOW

Starting Price

Not provided by vendor Not provided by vendor

Best For

Serving hospitals, health systems, and practices across the U.S., offering modern and easy-to-set-up automated solutions for patient engagement, intake, and scheduling across the patient journey.

Plastic/Cosmetic Surgery Practices, Medical Spas, Cosmetic Dermatology, Hormone Health and Wellness, Weight loss

Ideal number of Users

2 - 1000+

1 - 999

Rating


4.9 / 5
(27)
Read All Reviews

4 / 5
(105)
Read All Reviews

Ease of Use


4.9 / 5



3.8 / 5


  • "I like the fact that it is user friendly and easy to learn."

  • "I loved that it was so easy to use and had every laid out."

Customer Support


4.8 / 5


  • "The functionality and customer service is flawless."

  • "Their support staff are very knowledgeable and are able to take care of any issues that might occur."


3.9 / 5


  • "I have been a user of PatientNOW for 7 plus years now. We have always received wonderful support from the trainers, managers and support team."

  • "It was okay until it became cloud based. It has good potential but it requires the support team to implement or change pathways."

Features & Functionality


4.8 / 5



3.6 / 5


  • "Everyone is friendly and responsive and ready to help. I would like to see quicker updates."

  • "The program is very intuitive and easy to use. The pathways are amazing once you figure them out."

Value for Money


4.8 / 5



3.6 / 5


  • "I would recommend this product over GE's Centricty or Nextech. It has many of the same features at less than half the price."

  • "We switched from another more prominent and costly EMR provider."

Product Features

  • Appointment Scheduling
  • Care Planning
  • Collaboration
  • Messaging
  • Mobile Access
  • Patient Education
  • Patient Portal
  • Personal Health Record
  • Progress Tracking
  • Self Management
  • Appointment Scheduling
  • Care Planning
  • Collaboration
  • Messaging
  • Mobile Access
  • Patient Education
  • Patient Portal
  • Personal Health Record
  • Progress Tracking
  • Self Management

Screenshots

View 5 screenshots 182375 thumb
View 2 screenshots 24368 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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Luma Health vs PatientNOW

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PatientNOW vs Luma Health