PatientNOW vs Patient Communications Gateway

Starting Price

Not provided by vendor

$79.00/month

Best For

Plastic/Cosmetic Surgery Practices, Medical Spas, Cosmetic Dermatology, Hormone Health and Wellness, Weight loss

PCG is great for medical practices.

Rating


4 / 5
(105)
Read All Reviews
(0)

Ideal number of Users

1 - 999

1000+

Ease of Use


3.8 / 5


  • "I loved that it was so easy to use and had every laid out."

  • "It's pretty user friendly, Easy to toggle back and forth from screens, Able to do alot of things that we probably don't use efficient enough."



Customer Support


3.9 / 5


  • "I have been a user of PatientNOW for 7 plus years now. We have always received wonderful support from the trainers, managers and support team."

  • "It was okay until it became cloud based. It has good potential but it requires the support team to implement or change pathways."



Features & Functionality


3.6 / 5


  • "Everyone is friendly and responsive and ready to help. I would like to see quicker updates."

  • "The program is very intuitive and easy to use. The pathways are amazing once you figure them out."



Value for Money


3.6 / 5


  • "I would recommend this product over GE's Centricty or Nextech. It has many of the same features at less than half the price."

  • "We switched from another more prominent and costly EMR provider."



Product Features

  • check Appointment Scheduling
  • check Care Planning
  • close Collaboration
  • check Messaging
  • check Mobile Access
  • check Patient Education
  • check Patient Portal
  • check Personal Health Record
  • close Progress Tracking
  • close Self Management
  • check Appointment Scheduling
  • close Care Planning
  • check Collaboration
  • check Messaging
  • check Mobile Access
  • check Patient Education
  • check Patient Portal
  • check Personal Health Record
  • close Progress Tracking
  • check Self Management

Screenshots

View 2 screenshots 24368 thumb
View 2 screenshots 178817 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • close Webinars
  • check Documentation

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PatientNOW vs Patient Communications Gateway

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