PatientNOW vs heartbeat

Starting Price

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Best For

Plastic/Cosmetic Surgery Practices, Medical Spas, Cosmetic Dermatology, Hormone Health and Wellness, Weight loss

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Ideal number of Users

1 - 999

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4 / 5
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Ease of Use

3.8 / 5

  • "I like the fact that it is user friendly and easy to learn."

  • "I loved that it was so easy to use and had every laid out."

Customer Support

3.9 / 5

  • "I have been a user of PatientNOW for 7 plus years now. We have always received wonderful support from the trainers, managers and support team."

  • "It was okay until it became cloud based. It has good potential but it requires the support team to implement or change pathways."

Features & Functionality

3.6 / 5

  • "Everyone is friendly and responsive and ready to help. I would like to see quicker updates."

  • "The program is very intuitive and easy to use. The pathways are amazing once you figure them out."

Value for Money

3.6 / 5

  • "I would recommend this product over GE's Centricty or Nextech. It has many of the same features at less than half the price."

  • "We switched from another more prominent and costly EMR provider."

Product Features

  • Appointment Scheduling
  • Care Planning
  • Collaboration
  • Messaging
  • Mobile Access
  • Patient Education
  • Patient Portal
  • Personal Health Record
  • Progress Tracking
  • Self Management
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  • 24/7 (Live Rep)
  • Business Hours
  • Online
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  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
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PatientNOW vs heartbeat


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heartbeat vs PatientNOW