WELL vs PatientNOW

Starting Price

Not provided by vendor Not provided by vendor

Best For

WELL is the premiere patient messaging solution for Enterprise Healthcare Systems. Our customers include leading organizations like Cedars-Sinai, Memorial Care, Houston Methodist, & NYU Langone.

Plastic/Cosmetic Surgery Practices, Medical Spas, Cosmetic Dermatology, Hormone Health and Wellness, Weight loss

Rating


4.9 / 5
(18)
Read All Reviews

4 / 5
(105)
Read All Reviews

Ideal number of Users

10 - 1000+

1 - 999

Ease of Use


4.9 / 5



3.8 / 5


  • "I loved that it was so easy to use and had every laid out."

  • "It's pretty user friendly, Easy to toggle back and forth from screens, Able to do alot of things that we probably don't use efficient enough."

Customer Support


4.8 / 5



3.9 / 5


  • "I have been a user of PatientNOW for 7 plus years now. We have always received wonderful support from the trainers, managers and support team."

  • "It was okay until it became cloud based. It has good potential but it requires the support team to implement or change pathways."

Features & Functionality


4.8 / 5



3.6 / 5


  • "Everyone is friendly and responsive and ready to help. I would like to see quicker updates."

  • "The program is very intuitive and easy to use. The pathways are amazing once you figure them out."

Value for Money


4.8 / 5



3.6 / 5


  • "I would recommend this product over GE's Centricty or Nextech. It has many of the same features at less than half the price."

  • "We switched from another more prominent and costly EMR provider."

Product Features

  • check Appointment Scheduling
  • check Care Planning
  • check Collaboration
  • check Messaging
  • check Mobile Access
  • check Patient Education
  • close Patient Portal
  • close Personal Health Record
  • close Progress Tracking
  • check Self Management
  • check Appointment Scheduling
  • check Care Planning
  • close Collaboration
  • check Messaging
  • check Mobile Access
  • check Patient Education
  • check Patient Portal
  • check Personal Health Record
  • close Progress Tracking
  • close Self Management

Screenshots

View 5 screenshots 159077 thumb
View 2 screenshots 24368 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • close Live Online
  • close Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

share Share Your Comparison of PatientNOW vs WELL

WELL vs PatientNOW

Share

share Share Your Comparison of PatientNOW vs WELL