vcita vs Kareo

Starting Price

$15.00/month/user

$160.00/month

Best For

Small businesses who provide services. Over 100,000 users rely on vcita worldwide: accountants, lawyers, business & marketing consultants, coaches, counselors, fitness trainers, educators, and more.

Kareo is popular with physician practices from 1-10 providers and medical billing companies with 1-100 providers.

Ideal number of Users

1 - 499

1 - 99

Rating


4.4 / 5
(168)
Read All Reviews

4.1 / 5
(497)
Read All Reviews

Ease of Use


4.4 / 5


  • "The software is easy to use and very powerful it is helped my coaching business succeed easily."

  • "It is so easy to use and can help any business automate their scheduling process."


4.2 / 5


  • "I like that it is easy to use and meets all of our needs. I like that I can do a online chat to get help."

  • "The software is very easy to use after a few weeks of learning the in's and out's. I likely don't utilize half of what the software is capable of, but it's perfect for what I need."

Customer Support


4.2 / 5


  • "Their customer service is top rate ant the user experience is great. The new mobile app works great on my iPhone and provides all of the useful info you need with easy access."

  • "Excellent Customer Service & Many Great Features."


3.9 / 5


  • "Getting stated was challenging but when I put in a call to Kareo customer service they walked me through each time I had a problem."

  • "Very helpful when they want are trying to get your business. Once you're paying, the level and ease of contact and customer service declines."

Features & Functionality


4.1 / 5


  • "Does a good job rolling up a suite of basic business management tools like client management, calendar management, and billing / invoicing."

  • "I really like the vCita booking system. The tools for customizing the booking portal make it easy to use and the interface is simple and uncluttered."


3.9 / 5


  • "Workflow is inefficient for my practice and customizations are very limited. Patients found it difficult to use and I could not customize anything to address patient concerns."

  • "It is helpful that the layout is well organized and comes with helpful, educational information. It is easy to navigate if one is new to the software."

Value for Money


4.2 / 5


  • "I just renewed my subscription for another year because it is one of the best business tools to make life easier, to save time, and to make more money."

  • "Calendar integration with my website, Revenue tracker, Invoicing, Easy of online payment integration."


3.6 / 5


  • "Overall, managed billing was a poor product and a bad investment. The money and stress was not worth it."

  • "I like how the statements are sent out automatically on a monthly basis. It would be nice if the price for statements would be less than what were paying now."

Product Features

  • Appointment Confirmations
  • Appointment Scheduling
  • Bill Payment
  • Care Plans
  • Care Summaries
  • EHR-Agnostic
  • Health Record Access
  • Intake Forms
  • Lab Results
  • Prescription Renewals
  • Secure Messaging
  • Video Consultations
  • Appointment Confirmations
  • Appointment Scheduling
  • Bill Payment
  • Care Plans
  • Care Summaries
  • EHR-Agnostic
  • Health Record Access
  • Intake Forms
  • Lab Results
  • Prescription Renewals
  • Secure Messaging
  • Video Consultations

Screenshots

View 5 screenshots 218389 thumb
View 5 screenshots 43313 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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vcita vs Kareo

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