Mend vs Kareo

Starting Price

$99.00/month

$160.00/month

Best For

Private practices, clinics, health systems, payers, pharmacies, and pharmaceutical companies.

Kareo is popular with physician practices from 1-10 providers and medical billing companies with 1-100 providers.

Rating


4.2 / 5
(129)
Read All Reviews

4.1 / 5
(483)
Read All Reviews

Ideal number of Users

10 - 1000+

1 - 99

Ease of Use


4.2 / 5


  • "It was great for simpler messaging, but a little more difficult when insurance arrangements were complicated. Overall it was a good experience."

  • "User friendly, revenue growth and better results because of reduced absences to consultations."


4.2 / 5


  • "The software is very user friendly. The best software we've used yet because of the ease and flow."

  • "Overall, we are very happy with Kareo and would recommend the system to anyone looking for a more steamlined system with easy to use features."

Customer Support


4.5 / 5


  • "I like how easy it is to use, to make appointments, to start sessions. The customer support technicians are friendly and professional."

  • "One stop "shopping" to get the telehealth work completed without any hassles and great customer support. Clients like it - for their privacy."


3.9 / 5


  • "The customer service is outstanding. I love that the product works so well with WebPT."

  • "Im very happy with this software and the customer service is excellent as well."

Features & Functionality


4 / 5


  • "I really like the software, it has been really easy to navigate and I enjoy scheduling appointments in the software."

  • "The idea of Mend and the look and feel is great, but the execution leaves much to be desired."


3.9 / 5


  • "Kareo has been quite a learning experience for me for over a year. Very advantageous in terms of ease of use and productivity."

  • "Customer support for migration from other systems and coaching for success has been plentiful and quite helpful."

Value for Money


4.1 / 5



3.6 / 5


  • "I love that it has the ability to link patients by insurance company. It give a quick overview to where I have the most money outstanding."

  • "The cost has been minimal and the ease of use is wonderful. I wholeheartedly recommend this product."

Product Features

  • check Appointment Confirmations
  • check Appointment Scheduling
  • check Bill Payment
  • check Care Plans
  • check Care Summaries
  • check EHR-Agnostic
  • check Health Record Access
  • check Intake Forms
  • check Lab Results
  • check Prescription Renewals
  • check Secure Messaging
  • check Video Consultations
  • check Appointment Confirmations
  • check Appointment Scheduling
  • check Bill Payment
  • close Care Plans
  • close Care Summaries
  • close EHR-Agnostic
  • check Health Record Access
  • check Intake Forms
  • check Lab Results
  • close Prescription Renewals
  • check Secure Messaging
  • check Video Consultations

Screenshots

View 5 screenshots 161531 thumb
View 5 screenshots 43313 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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Mend vs Kareo

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