Mend vs NexTech Patient Portal

Starting Price

$99.00/month

Not provided by vendor

Best For

Private practices, clinics, health systems, payers, pharmacies, and pharmaceutical companies.

Cloud-based patient engagement solution that helps healthcare organizations of all sizes manage records, medical history, insurance and more with real-time updates, messaging and automated reminders.

Rating


4.2 / 5
(129)
Read All Reviews

4 / 5
(146)
Read All Reviews

Ideal number of Users

10 - 1000+

Not provided by vendor

Ease of Use


4.2 / 5


  • "It was great for simpler messaging, but a little more difficult when insurance arrangements were complicated. Overall it was a good experience."

  • "User friendly, revenue growth and better results because of reduced absences to consultations."


4.1 / 5


  • "The system is user friendly. It is easy to use and has a lot of great features for tracking and reporting."

  • "I like that it is user friendly. It is easy to correct things and follow the software."

Customer Support


4.5 / 5


  • "I like how easy it is to use, to make appointments, to start sessions. The customer support technicians are friendly and professional."

  • "One stop "shopping" to get the telehealth work completed without any hassles and great customer support. Clients like it - for their privacy."


3.9 / 5


  • "The software is wonderful for plastic surgery, and the customer service is great. I would definitely recommend this product to another practice."

  • "Customer Service is excellent also. They always call to check on how you are doing and to see if there is anything you need."

Features & Functionality


4 / 5


  • "I really like the software, it has been really easy to navigate and I enjoy scheduling appointments in the software."

  • "The idea of Mend and the look and feel is great, but the execution leaves much to be desired."


4 / 5


  • "Functionalities and support are great, even if there is an issue they are quick to resolve."

  • "We enjoyed the tutorials. It's easy to memorize and easy to navigate."

Value for Money


4.1 / 5



3.5 / 5


  • "The inventory tracking system is helpful in tracking current cost vs previous cost and is in general very useful."

  • "This software really does help any practice out there who is not making enough revenue to spike the revenue % by vast margins."

Product Features

  • check Appointment Confirmations
  • check Appointment Scheduling
  • check Bill Payment
  • check Care Plans
  • check Care Summaries
  • check EHR-Agnostic
  • check Health Record Access
  • check Intake Forms
  • check Lab Results
  • check Prescription Renewals
  • check Secure Messaging
  • check Video Consultations
  • check Appointment Confirmations
  • check Appointment Scheduling
  • check Bill Payment
  • close Care Plans
  • close Care Summaries
  • close EHR-Agnostic
  • check Health Record Access
  • close Intake Forms
  • close Lab Results
  • close Prescription Renewals
  • check Secure Messaging
  • close Video Consultations

Screenshots

View 5 screenshots 161531 thumb
View 2 screenshots 158909 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • close Live Online
  • close Webinars
  • close Documentation

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Mend vs NexTech Patient Portal

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