Smart Service vs ServiceM8

Starting Price

Not provided by vendor

$29.00/month

Best For

Smart Service is the perfect software solution for any field service company, no matter the size. From sales to service, this program teams with QuickBooks to make scheduling and invoicing easy.

ServiceM8 is for electrical, plumbing, landscaping, IT, cleaning, HVAC, pest control, locksmith, real estate, security, solar, property services and appliance repair industries.

Rating


4.3 / 5
(245)
Read All Reviews

4.7 / 5
(280)
Read All Reviews

Ideal number of Users

1 - 99

1 - 49

Ease of Use


4.2 / 5


  • "Extremely user friendly, fast and reliable, customer care is attentive and extremely helpful, we can't say enough good things about it."

  • "This program is great, easy to use, and the customer service is excellent."


4.6 / 5


  • "SERVICEM8 IS EASE TO USE, ACCESSIBLE FROM ANYWHERE ON MULTIPLE DEVICES (iPhone, iPad, PC's), REPORTING TERRIFIC."

  • "It's sleek and easy to use. The Add-ons are also great."

Customer Support


4.5 / 5


  • "The software is great for what we need it for and the customer support is next to none. We are very pleased with smart service."

  • "So far it seems to work great and has amazing customer support. We are looking forward to learning more about all the features this program has."


4.7 / 5


  • "Customer support is brilliant, and overall I really think that ServiceM8 is GREAT."

  • "Logical layout, easy to use, customer support has always been great."

Features & Functionality


4.2 / 5


  • "The design is amazing and the integration works seamlessly with Quickbooks."

  • "This software works like a charm with QuickBooks. Office personnel are in sync with the technicians working in the field at all times."


4.5 / 5


  • "Excellent features, works seamlessly with Quickbooks Online."

  • "Had an issue with setting up a new document on our system - Quick and efficient help, problem was resolved in a matter of minutes."

Value for Money


4.2 / 5


  • "As we realized, it was not ready for windows 10, They promised to do refund, and they did all they could to not to honor our agreement."

  • "Although they claim to have a 30-day money back guarantee, once you purchase, they only return a small portion of your payment."


4.8 / 5


  • "This has to be the best start up business system yet, simply the best way to conduct a small business at an affordable price."

  • "Easy to just cost effective, and excellent reporting."

Product Features

  • check Billing & Invoicing
  • check Customer Service History
  • check Dispatch Management
  • check Fleet Management
  • check Inventory Control
  • check Mobile Access
  • check Pest Activity Tracking
  • check Pesticide Usage Tracking
  • check Property Layouts
  • check Quotes / Estimates
  • check Scheduling
  • check Billing & Invoicing
  • check Customer Service History
  • check Dispatch Management
  • close Fleet Management
  • close Inventory Control
  • check Mobile Access
  • check Pest Activity Tracking
  • close Pesticide Usage Tracking
  • check Property Layouts
  • check Quotes / Estimates
  • check Scheduling

Screenshots

View 5 screenshots 21798 thumb
View 5 screenshots 32971 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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Smart Service vs ServiceM8

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