Kareo vs ShrinkRapt

Starting Price

$160.00/month

$299.00/one-time

Best For

Kareo is popular with physician practices from 1-10 providers and medical billing companies with 1-100 providers.

Therapy and Medical practices who need to send patient bills and insurance claims.

Ideal number of Users

1 - 99

1000+

Rating


4.1 / 5
(497)
Read All Reviews

2.6 / 5
(26)
Read All Reviews

Ease of Use


4.2 / 5


  • "I like that it is easy to use and meets all of our needs. I like that I can do a online chat to get help."

  • "The software is very easy to use after a few weeks of learning the in's and out's. I likely don't utilize half of what the software is capable of, but it's perfect for what I need."


3 / 5


Customer Support


3.9 / 5


  • "Getting stated was challenging but when I put in a call to Kareo customer service they walked me through each time I had a problem."

  • "Very helpful when they want are trying to get your business. Once you're paying, the level and ease of contact and customer service declines."


2.2 / 5


  • "Customer service is only available via email. The program stopped working multiple times."

  • "I would not recommend this product until the company improves it's customer service."

Features & Functionality


3.9 / 5


  • "Workflow is inefficient for my practice and customizations are very limited. Patients found it difficult to use and I could not customize anything to address patient concerns."

  • "It is helpful that the layout is well organized and comes with helpful, educational information. It is easy to navigate if one is new to the software."


3.1 / 5


Value for Money


3.6 / 5


  • "Overall, managed billing was a poor product and a bad investment. The money and stress was not worth it."

  • "I like how the statements are sent out automatically on a monthly basis. It would be nice if the price for statements would be less than what were paying now."


3.1 / 5


Product Features

  • Appointment Management
  • Appointment Reminders
  • Assessments
  • Billing & Invoicing
  • EHR/EMR
  • Exercise Library
  • For Physical Therapy
  • HIPAA Compliant
  • Insurance Management
  • Multi-Location
  • Patient Portal
  • Practice Management
  • Progress Notes
  • Reporting/Analytics
  • Treatment Plans
  • Appointment Management
  • Appointment Reminders
  • Assessments
  • Billing & Invoicing
  • EHR/EMR
  • Exercise Library
  • For Physical Therapy
  • HIPAA Compliant
  • Insurance Management
  • Multi-Location
  • Patient Portal
  • Practice Management
  • Progress Notes
  • Reporting/Analytics
  • Treatment Plans

Screenshots

View 5 screenshots 43313 thumb
View 5 screenshots 72176 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • close Live Online
  • close Webinars
  • check Documentation

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Kareo vs ShrinkRapt

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