Mindbody vs BookSteam

Starting Price

$129.00/month

$19.95/month/user

Best For

Fitness, beauty, and wellness businesses wanting to provide the best customer experience possible from browsing to booking and beyond.

small and large businesses

Ideal number of Users

1 - 1000+

1 - 1000+

Rating


4 / 5
(1997)
Read All Reviews

4.6 / 5
(75)
Read All Reviews

Ease of Use


3.8 / 5


  • "Everything is multiple steps, navigating the software can be difficult, and the layout is not intuitive in the slightest. I strongly dread training new employees on this software."

  • "I like how Mindbody is pretty user friendly, especially with the app, and if you don't understand how to do something you can call in and get a live person to help you with your issue."


4.6 / 5


  • "Apart from the fact that the software is easy to use, it also has a wonderful support feature that listens to feedback."

  • "Very easy to use and very straight forward so it's simple to get done and show others how to use it."

Customer Support


3.8 / 5


  • "THE WORST customer service when trying to make things right. They continue to charge my credit card multiple times after I canceled, leaving me to wait 30 days to get my own money back."

  • "I love the visibility within the fitness community and the training or on boarding is excellent."


4.8 / 5


  • "Not only does the product itself fit our needs and is easy to use for both clients and staff, the customer service is outstanding."

  • "Ve only used it a few weeks and am so happy I made the switch from Booker. Top notch system, customer service and very affordable for small business."

Features & Functionality


3.9 / 5


  • "The best part about the mindybody software is that it provides a best in class purchase process while keeping the user experience simple and reliable."

  • "I like the ease of use and the fantastic customer support and service in making sure that the software is set up perfectly to suit your individual needs."


4.4 / 5


  • "I found BookSteam to be user friendly and easy to navigate. I like that it provides a mini webpage option for booking purposes and it is affordable for small businesses."

  • "Comprehensive Scheduling On An intuitive Platform."

Value for Money


3.6 / 5


  • "Lack of functionality for Canadians. Costly considering the exchange on US funds."

  • "My onboarding specialist, Courtney, has been great and so helpful. There are lots of great tools that I use everyday, but the unfortunately with starting up a business, the cost is not sustainable."


4.6 / 5


  • "Not only Booksteam is better priced, but in my opinion it is a better software overall. I really like the booking page design, it is very stylish."

  • "It meets all our requirements at a great price."

Product Features

  • Appointment Management
  • Appointment Reminders
  • Assessments
  • Billing & Invoicing
  • EHR/EMR
  • Exercise Library
  • For Physical Therapy
  • HIPAA Compliant
  • Insurance Management
  • Multi-Location
  • Patient Portal
  • Practice Management
  • Progress Notes
  • Reporting/Analytics
  • Treatment Plans
  • Appointment Management
  • Appointment Reminders
  • Assessments
  • Billing & Invoicing
  • EHR/EMR
  • Exercise Library
  • For Physical Therapy
  • HIPAA Compliant
  • Insurance Management
  • Multi-Location
  • Patient Portal
  • Practice Management
  • Progress Notes
  • Reporting/Analytics
  • Treatment Plans

Screenshots

View 5 screenshots 29417 thumb
View 4 screenshots 92106 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • close Webinars
  • check Documentation

Share Your Comparison of BookSteam vs Mindbody

Mindbody vs BookSteam

Share

Share Your Comparison of
BookSteam vs Mindbody