ShopKeep vs Cegid

Awards

Starting Price

Not provided by vendor Not provided by vendor

Best For

Small to medium-sized retail, quick-service, full-service restaurants, and bars in the United States.

Retailers with 100 STORES or less in the following areas: fashion, luxury, beauty, lingerie, swimwear, footwear, jewelry, accessories, sportswear, stadiums, gift shops, museums and homeware furniture.

Ideal number of Users

1 - 49

10 - 1000+

Rating


4.3 / 5
(662)
Read All Reviews

4.4 / 5
(32)
Read All Reviews

Ease of Use


4.4 / 5


  • "Really good- really easy to use and reports rock!!! The app is great and support is always awesome."

  • "I like that ShopKeep is user friendly and they keep updating to better the product."


4.4 / 5


  • "This product is very user friendly and easy to learn for a new user."

  • "Cegid - Business Place is really easy to use and deploy. With the web accessible mode we can manage our stores in real-time and we can adapt our strategy to all the situations."

Customer Support


4.2 / 5


  • "I have loved this system since I got it at the beginning of 2019. The customer service is AWESOME."

  • "When I first decided to get the program I was super excited about how easy it was to use and how there is constant customer support."


4.5 / 5


  • "Useful for people who like spending their time on the phone with, other store locations, or even tech support to do the most basic of things."

  • "How many different functions will this product support at the same time. How customizable are the reports."

Features & Functionality


4.1 / 5


  • "The customer service is great. The Quickbooks interface works very good, and the occasional glitch has been very easy to fix."

  • "Shopkeep's ease of build in the back of the house and ease of use in the front are practical even for those that aren't super computer savvy."


4.4 / 5


  • "Reporting is completely flexible thru the Power Reporter, and can be built to suit your needs."

  • "Be sure that the software you choose does not require a lot of assistance or training."

Value for Money


4.1 / 5


  • "Ease of use, compact, portable, customizable, easy to train new employees, great price, durable hardware."

  • "The customer support team is awesome. It's worth the price; I would refer everyone to ShopKeep."


4.5 / 5


Product Features

  • Barcode Scanning
  • Commission Management
  • Customer Account Profiles
  • Discount Management
  • eCommerce Integration
  • Electronic Signature
  • Gift Card Management
  • Loyalty Program
  • Multi-Location
  • Restaurant POS
  • Retail POS
  • Returns Management
  • Barcode Scanning
  • Commission Management
  • Customer Account Profiles
  • Discount Management
  • eCommerce Integration
  • Electronic Signature
  • Gift Card Management
  • Loyalty Program
  • Multi-Location
  • Restaurant POS
  • Retail POS
  • Returns Management

Screenshots

View 4 screenshots 42458 thumb
View 5 screenshots 83641 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • check Webinars
  • close Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • close Documentation

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ShopKeep vs Cegid

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Cegid vs ShopKeep