ShopKeep vs Koomi POS

Awards

Starting Price

Not provided by vendor

$69.00/month

Best For

Small to medium-sized retail, quick-service, full-service restaurants, and bars in the United States.

Quick service food & beverage establishments like franchises, food trucks, juice bars, cafes, bakeries, delis, pizzerias & more who want to manage and reduce customer loss during peak business hours.

Rating


4.3 / 5
(650)
Read All Reviews

4.4 / 5
(58)
Read All Reviews

Ideal number of Users

1 - 49

2 - 49

Ease of Use


4.4 / 5


  • "Really good- really easy to use and reports rock!!! The app is great and support is always awesome."

  • "I like that ShopKeep is user friendly and they keep updating to better the product."


4.5 / 5


  • "It's super simple to teach, easy to use and straightforward. Having the iPad setup is a simple tool for our business to use."

  • "Easy to use, reliable and support is constantly adding new features."

Customer Support


4.2 / 5


  • "I have loved this system since I got it at the beginning of 2019. The customer service is AWESOME."

  • "When I first decided to get the program I was super excited about how easy it was to use and how there is constant customer support."


4.4 / 5


  • "Whenever I have a question, the customer support replies fast. User friendly, we can get occasional users to use the software within minutes."

  • "It¿s fast and easy to use , if you have questions the support team is there to answer."

Features & Functionality


4.1 / 5


  • "The customer service is great. The Quickbooks interface works very good, and the occasional glitch has been very easy to fix."

  • "Shopkeep's ease of build in the back of the house and ease of use in the front are practical even for those that aren't super computer savvy."


4.2 / 5


  • "It is easy to use, updates are quick and always very useful."

  • "Koomi is a must to have for a quick and efficient business operation set up (a coffee shop is mine)."

Value for Money


4.1 / 5


  • "Ease of use, compact, portable, customizable, easy to train new employees, great price, durable hardware."

  • "The customer support team is awesome. It's worth the price; I would refer everyone to ShopKeep."


4.3 / 5


Product Features

  • check Barcode Scanning
  • close Commission Management
  • check Customer Account Profiles
  • check Discount Management
  • check eCommerce Integration
  • check Electronic Signature
  • check Gift Card Management
  • close Loyalty Program
  • close Multi-Location
  • close Restaurant POS
  • check Retail POS
  • check Returns Management
  • close Barcode Scanning
  • close Commission Management
  • close Customer Account Profiles
  • check Discount Management
  • check eCommerce Integration
  • check Electronic Signature
  • check Gift Card Management
  • close Loyalty Program
  • check Multi-Location
  • check Restaurant POS
  • close Retail POS
  • close Returns Management

Screenshots

View 4 screenshots 42458 thumb
View 5 screenshots 110418 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • check Webinars
  • close Documentation
  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation

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ShopKeep vs Koomi POS

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