--- title: "Best Predictive Dialer Software 2026 | Capterra" description: "Find the top Predictive Dialer software of 2026 on Capterra. Based on millions of verified user reviews - compare and filter for whats important to you to find the best tools for your needs." source_url: "https://www.capterra.com/predictive-dialer-software/" page_type: "category" language: "en" --- # Best Predictive Dialer Software ## Readymode Rating: 4.6 out of 5 (144 reviews) Profile: [Readymode](https://www.capterra.com/p/136728/Readymode/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Readymode is a cloud-based, customer engagement platform that helps you dial smarter, connect faster and increase your connect rates. #### Rating breakdown - Ease of Use: 4.6 out of 5 - Customer Service: 4.5 out of 5 - Features: 4.6 out of 5 - Value for Money: 4.5 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: $239.00 Pricing details: Per User, Per Month Free trial: No Free demo: Yes ### Features tab #### Highest rated features - Call Recording: 5.0 rating - Auto-Dialer: 4.7 rating - Caller ID: 4.8 rating - Call Center Management: 4.7 rating #### Lowest rated features - Third-Party Integrations: 3.0 rating - Call Monitoring: 4.0 rating - Call Transfer: 4.4 rating - Reporting/Analytics: 4.4 rating #### Feature-related review snippet Reviewer: Mariem A. Reviewer details: Real Estate, 11-50 employees Published: March 16, 2026 > "The user-friendly interface made it easy to navigate and manage calls efficiently, even during high volume periods" ### Gallery tab Ease of use: 4.6 out of 5 (144 reviews) #### Related review snippet Reviewer: Yolanda S. Reviewer details: Real Estate, 1-10 employees Published: March 18, 2026 > "The dialer allows our agents to get through leads much faster compared to manual dialing, which helps us increase the number of conversations, appointments, and offers we can make each day." ### Integrations tab Readymode connects with 17+ software tools. [See all integrations](https://www.capterra.com/p/136728/Readymode/#integrations) #### Most popular integrations - Gmail: 4.8 rating - Google Calendar: 3.8 rating - Pipedrive: 4.5 rating - ActiveCampaign: 4.6 rating - Google Maps: 4.7 rating - Agile CRM: 4.1 rating #### Integrations-related review snippet Reviewer: youssef M. Reviewer details: Marketing and Advertising, 51-200 employees Published: March 17, 2026 > "Great integrations with CRM systems, which simplifies workflow and data management." --- ## DialedIn CCaaS Rating: 4.8 out of 5 (330 reviews) Profile: [DialedIn CCaaS](https://www.capterra.com/p/29589/CallCenterNOW/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? DialedIn's predictive dialer maximizes call center efficiency by auto-dialing multiple numbers and connecting only answered calls. #### Rating breakdown - Ease of Use: 4.8 out of 5 - Customer Service: 4.8 out of 5 - Features: 4.7 out of 5 - Value for Money: 4.7 out of 5 #### Pros and cons based on reviews Pros: - Intuitive and accessible design - Comprehensive feature set Cons: - Occasional technical disruptions #### Starting price Starting price: $25.00 Pricing details: Per User, Per Month Free trial: No Free demo: Yes ### Features tab #### Highest rated features - Predictive Dialer: 4.8 rating - Call Recording: 4.9 rating - Caller ID: 5.0 rating - Lead Management: 4.7 rating #### Lowest rated features - Reporting/Analytics: 2.0 rating - Call Scripting: 4.3 rating - Automatic Call Distribution: 4.8 rating - Call Monitoring: 4.8 rating #### Feature-related review snippet Reviewer: Brandon M. Reviewer details: Insurance, 51-200 employees Published: September 23, 2024 > "The attractiveness is easy on the eyes and makes it easier to navigate efficiently through the app." ### Gallery tab Ease of use: 4.8 out of 5 (330 reviews) #### Related review snippet Reviewer: James C. Reviewer details: Telecommunications, 201-500 employees Published: September 11, 2025 > "It helps me connect with my customers across the United states it's secure and helps me make money if I need help they are there to help it allows me to custom call anyone I need to speak with and is part of my job of sales" ### Integrations tab DialedIn CCaaS connects with 8+ software tools. [See all integrations](https://www.capterra.com/p/29589/CallCenterNOW/#integrations) #### Most popular integrations - Salesforce Sales Cloud: 5.0 rating - Zoho CRM: 4.3 rating - HubSpot Marketing Hub: 5.0 rating - Zapier: 4.7 rating - HubSpot Sales Hub: 4.5 rating - HubSpot Service Hub: 4.4 rating - HubSpot Content Hub: 4.6 rating - Oracle CRM On Demand: 4.4 rating --- ## Dialpad Rating: 4.2 out of 5 (570 reviews) Profile: [Dialpad](https://www.capterra.com/p/190976/Dialpad-Sell/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? AI-powered predictive dialing built into a connected sales platform. #### Rating breakdown - Ease of Use: 4.3 out of 5 - Customer Service: 4.0 out of 5 - Features: 4.2 out of 5 - Value for Money: 4.1 out of 5 #### Pros and cons based on reviews Pros: - Seamless multi-device connectivity - Intuitive and simple interface Cons: - Unresponsive customer service - Noticeable call and audio lag #### Starting price Starting price: $27.00 Pricing details: Per User, Per Month Free trial: Yes Free demo: Yes ### Features tab #### Highest rated features - Call Routing: 5.0 rating - Call Center Management: 5.0 rating - Call Recording: 5.0 rating - Contact Management: 5.0 rating #### Lowest rated features - Automatic Call Distribution: 2.0 rating - Call Monitoring: 3.0 rating - Reporting/Analytics: 4.0 rating - CRM: 5.0 rating #### Feature-related review snippet Reviewer: Skyler G. Reviewer details: Construction, 51-200 employees Published: May 22, 2026 > "Dialpad has a simple UI system and is not overly complex." ### Gallery tab Ease of use: 4.3 out of 5 (570 reviews) #### Related review snippet Reviewer: Jennifer R. Reviewer details: E-Learning, 501-1,000 employees Published: May 26, 2026 > "It made it simple to connect with students, parents, and colleagues through calls, messaging, and video meetings in one platform." ### Integrations tab Dialpad connects with 56+ software tools. [See all integrations](https://www.capterra.com/p/190976/Dialpad-Sell/#integrations) #### Most popular integrations - Salesforce Sales Cloud: 4.9 rating - Google Workspace: 5.0 rating - Microsoft 365: 4.6 rating - Microsoft Teams: 5.0 rating - Zendesk Suite: 4.4 rating - Zapier: 4.5 rating #### Integrations-related review snippet Reviewer: Stephanie V. Reviewer details: Real Estate, 51-200 employees Published: July 12, 2021 > "It's easy to use and integrates well with hubspot" --- Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. ## CallTools Rating: 4.8 out of 5 (156 reviews) Profile: [CallTools](https://www.capterra.com/p/149510/Call-Center-Software/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Unlimited Minutes on Predictive, Power, and Preview Dialer with Built-In Web Phone, CRM, and Dedicated In-House Support Team. Call now! #### Rating breakdown - Ease of Use: 4.7 out of 5 - Customer Service: 4.8 out of 5 - Features: 4.8 out of 5 - Value for Money: 4.8 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: Not available Pricing details: Per Month Free trial: No Free demo: Yes ### Features tab #### Highest rated features - Lead Management: 4.3 rating - Predictive Dialer: 4.8 rating - Call Recording: 4.3 rating - Caller ID: 4.6 rating #### Lowest rated features - CRM: 1.0 rating - Contact Management: 4.0 rating - Reporting/Analytics: 4.0 rating - Computer Telephony Integration: 3.0 rating #### Feature-related review snippet Reviewer: Jason K. Reviewer details: Oil & Energy, 1-10 employees Published: January 12, 2024 > "What I like most, is that after all the customization available, and the personalization, it feels as if it were built just for us and our needs." ### Gallery tab Ease of use: 4.7 out of 5 (156 reviews) #### Related review snippet Reviewer: Sean S. Reviewer details: Financial Services, 51-200 employees Published: March 11, 2026 > "Value, Call Dialer, Team, account management, secure system, customer support team is great, data management capabilities are second nature to none" ### Integrations tab CallTools connects with 32+ software tools. [See all integrations](https://www.capterra.com/p/149510/Call-Center-Software/#integrations) #### Most popular integrations - Zoho CRM: 4.3 rating - Shopify: 4.5 rating - Zendesk Suite: 4.4 rating - Pipedrive: 4.5 rating - Keap: 4.1 rating - Adobe Commerce: 4.3 rating #### Integrations-related review snippet Reviewer: Rita M. Reviewer details: Insurance, 1-10 employees Published: August 27, 2024 > "sensitive content hidden] at sales and [sensitive content hidden] at integrations have been very supportive." --- ## Ricochet360 Rating: 4.8 out of 5 (82 reviews) Profile: [Ricochet360](https://www.capterra.com/p/141932/Ricochet/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Our products include: Auto Dialer, Cloud Phone System, Progressive Dialer, CRM & Lead Management, and Email & SMS Marketing Automation. #### Rating breakdown - Ease of Use: 4.7 out of 5 - Customer Service: 4.8 out of 5 - Features: 4.7 out of 5 - Value for Money: 4.8 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: $24.00 Pricing details: Per User, Per Month Free trial: No Free demo: No ### Features tab #### Highest rated features - Call Monitoring: 5.0 rating - Call Recording: 5.0 rating - Contact Management: 5.0 rating - Lead Management: 5.0 rating #### Lowest rated features - Predictive Dialer: 5.0 rating - Call Center Management: 5.0 rating - Caller ID: 5.0 rating - Reporting/Analytics: 5.0 rating ### Gallery tab Ease of use: 4.7 out of 5 (82 reviews) #### Related review snippet Reviewer: Mike W. Reviewer details: Retail, 11-50 employees Published: April 22, 2025 > "Ricochet360 redesigned outbound calling by bringing an auto-dialer through which agents are connected to leads per second and such benefits come with a level of competition." ### Integrations tab Ricochet360 connects with 11+ software tools. [See all integrations](https://www.capterra.com/p/141932/Ricochet/#integrations) #### Most popular integrations - WordPress: 4.6 rating - Google Sheets: 4.7 rating - Zapier: 4.7 rating - Constant Contact: 4.3 rating - Meta for Business: 4.4 rating - Twitter/X: 4.5 rating - LinkedIn for Business: 4.6 rating - SendGrid: 1.0 rating - Salesforce Marketing Cloud: 4.2 rating --- ## Ringover Rating: 4.7 out of 5 (885 reviews) Profile: [Ringover](https://www.capterra.com/p/169627/RingOver/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Transform your customer experience with a simple communication solution that works effortlessly with your leading business tools. #### Rating breakdown - Ease of Use: 4.8 out of 5 - Customer Service: 4.6 out of 5 - Features: 4.6 out of 5 - Value for Money: 4.5 out of 5 #### Pros and cons based on reviews Pros: - Comprehensive business telephony solution - Efficient team communication platform Cons: - Dependence on stable connectivity - Occasional performance slowdowns #### Starting price Starting price: $29.00 Pricing details: Per User, Per Month Free trial: Yes Free demo: Yes ### Features tab #### Highest rated features - Call Routing: 4.8 rating - Call Recording: 5.0 rating - Call Monitoring: 4.7 rating - Reporting/Analytics: 5.0 rating #### Lowest rated features - Caller ID: 3.3 rating - Call Center Management: 3.0 rating - Computer Telephony Integration: 4.0 rating - Auto-Dialer: 4.0 rating #### Feature-related review snippet Reviewer: Verified Reviewer Reviewer details: Computer Software, 11-50 employees Published: February 24, 2026 > "The user-friendly and intuitive interface makes it easy for our team to get started right away without extensive training." ### Gallery tab Ease of use: 4.8 out of 5 (885 reviews) #### Related review snippet Reviewer: Wouter K. Reviewer details: Media Production, 51-200 employees Published: May 27, 2026 > "We were building a NewsRoom Operating System that gives journalists, editors and newsroom ops a single workspace for every channel they touch in a day: stores, scripts, phone, SMS, fax, email, wire feeds, chat, video huddles and so much more." ### Integrations tab Ringover connects with 39+ software tools. [See all integrations](https://www.capterra.com/p/169627/RingOver/#integrations) #### Most popular integrations - Salesforce Sales Cloud: 4.6 rating - Jira: 4.4 rating - Zoho CRM: 5.0 rating - HubSpot CRM: 4.4 rating - Zendesk Suite: 4.4 rating - Freshdesk: 4.5 rating #### Integrations-related review snippet Reviewer: Elliott B. Reviewer details: Staffing and Recruiting, 1-10 employees Published: July 17, 2025 > "Its excellent CRM integration, analytics capabilities, Ai note taker and responsive support make it a clear winner for us." --- ## NiCE CXone Rating: 4.2 out of 5 (581 reviews) Profile: [NiCE CXone](https://www.capterra.com/p/134775/inContact-Call-Center-Software/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Cloud-based contact center platform with omnichannel routing, workforce management, digital experiences, and analytics and AI for CX. #### Rating breakdown - Ease of Use: 4.2 out of 5 - Customer Service: 4.0 out of 5 - Features: 4.1 out of 5 - Value for Money: 4.1 out of 5 #### Pros and cons based on reviews Pros: - Intuitive and accessible platform - Comprehensive customizable feature set Cons: - Frequent glitches and instability - Lag and slow response times #### Starting price Starting price: $110.00 Pricing details: Per User, Per Month Free trial: Yes Free demo: No ### Features tab #### Highest rated features - Call Center Management: 5.0 rating - Call Monitoring: 5.0 rating - Call Recording: 5.0 rating - Contact Management: 5.0 rating #### Lowest rated features - Reporting/Analytics: 5.0 rating #### Feature-related review snippet Reviewer: Kiyanna H. Reviewer details: Furniture, 501-1,000 employees Published: June 11, 2024 > "There are hardly any issues, and the functionality is simple and easy to navigate." ### Gallery tab Ease of use: 4.2 out of 5 (581 reviews) #### Related review snippet Reviewer: vignesh K. Reviewer details: Outsourcing/Offshoring, 5,001-10,000 employees Published: April 24, 2025 > "The real-time analytics and customizable reporting tools make it easy for supervisors to monitor performance and optimize operations efficiently." ### Integrations tab NiCE CXone connects with 31+ software tools. [See all integrations](https://www.capterra.com/p/134775/inContact-Call-Center-Software/#integrations) #### Most popular integrations - Zoom Workplace: 4.6 rating - Microsoft Teams: 5.0 rating - Dynamics 365: 4.4 rating - Bullhorn: 4.0 rating - LogMeIn Central: 4.5 rating - SAP Customer Experience: 4.3 rating #### Integrations-related review snippet Reviewer: Zak B. Reviewer details: E-Learning, 51-200 employees Published: November 12, 2020 > "This integrates well with our other systems we use and is very user friendly." --- ## Five9 Rating: 4.2 out of 5 (484 reviews) Profile: [Five9](https://www.capterra.com/p/132405/Five9/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Five9 is a cloud-based contact center software that helps organizations deliver exceptional customer experiences. #### Rating breakdown - Ease of Use: 4.2 out of 5 - Customer Service: 4.3 out of 5 - Features: 4.1 out of 5 - Value for Money: 4.0 out of 5 #### Pros and cons based on reviews Pros: - Versatile call center solution - Accessible training and onboarding Cons: - Frequent technical disruptions - Limited call management controls #### Starting price Starting price: $159.00 Pricing details: Other, Per Month Free trial: No Free demo: No ### Features tab #### Highest rated features - Call Monitoring: 5.0 rating - Call Reporting: 5.0 rating - Call Routing: 5.0 rating - Call Tracking: 5.0 rating #### Lowest rated features - Computer Telephony Integration: 5.0 rating #### Feature-related review snippet Reviewer: Amin R. Reviewer details: Health, Wellness and Fitness, 1,001-5,000 employees Published: August 26, 2025 > "It does the job with efficiency and it's customizable from medium sized orgs to big operations and its fast and intuitive" ### Gallery tab Ease of use: 4.2 out of 5 (484 reviews) #### Related review snippet Reviewer: Verified Reviewer Reviewer details: Insurance, 10,001+ employees Published: June 8, 2026 > "In my life insurance sales role, I spent a significant portion of my day making outbound calls, and Five9 helped streamline that process through features such as call queues, call recording, reporting, and automated dialing capabilities." ### Integrations tab Five9 connects with 15+ software tools. [See all integrations](https://www.capterra.com/p/132405/Five9/#integrations) #### Most popular integrations - Salesforce Sales Cloud: 4.1 rating - Microsoft Teams: 4.5 rating - Zoho CRM: 5.0 rating - Zendesk Suite: 4.5 rating - Freshdesk: 4.5 rating - NetSuite: 4.2 rating #### Integrations-related review snippet Reviewer: Kellie W. Reviewer details: Hospital & Health Care, 1,001-5,000 employees Published: August 19, 2025 > "Team Collaboration: Five9 integrates well with Microsoft teams. " --- ## Convoso Rating: 4.5 out of 5 (395 reviews) Profile: [Convoso](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Get more calls answered with Convoso Ignite™ for 20+ seat teams—AI-powered dialing with real-time DID scoring. Book a demo today. #### Rating breakdown - Ease of Use: 4.6 out of 5 - Customer Service: 4.5 out of 5 - Features: 4.5 out of 5 - Value for Money: 4.5 out of 5 #### Pros and cons based on reviews Pros: - Streamlined daily workflow experience - Intuitive user interface navigation Cons: - Unreliable call connectivity - Frequent technical disruptions #### Starting price Starting price: $90.00 Pricing details: Per User, Per Month Free trial: Yes Free demo: No ### Features tab #### Highest rated features - Call Monitoring: 4.7 rating - Call Recording: 4.6 rating - Lead Management: 4.6 rating - Predictive Dialer: 4.6 rating #### Lowest rated features - Real-Time Reporting: 3.9 rating - Call Scripting: 4.0 rating - Call Transfer: 3.0 rating - Reporting/Analytics: 4.4 rating #### Feature-related review snippet Reviewer: Jessica R. Reviewer details: Health, Wellness and Fitness, 11-50 employees Published: January 21, 2025 > "the graphs and trends that the tool provides ease to read and understand, fast for updates." ### Gallery tab Ease of use: 4.6 out of 5 (395 reviews) #### Related review snippet Reviewer: Hector D. Reviewer details: Insurance, 201-500 employees Published: June 19, 2026 > "The auto-dialer keeps our agents consistently connected with prospects, drastically reducing idle time and maximizing the number of contacts we make each day." ### Integrations tab Convoso connects with 14+ software tools. [See all integrations](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#integrations) #### Most popular integrations - Salesforce Sales Cloud: 5.0 rating - HubSpot CRM: 4.5 rating - Zendesk Suite: 4.4 rating - Zapier: 4.7 rating - Google Maps: 4.7 rating - Velocify: 4.3 rating #### Integrations-related review snippet Reviewer: Anwar G. Reviewer details: Telecommunications, 51-200 employees Published: May 4, 2023 > "My overall experience with Convoso have been amazing, as I've seen the similarities with this program and other programs like ADP that I've used at previous workplace." --- ## CloudTalk Rating: 4.4 out of 5 (270 reviews) Profile: [CloudTalk](https://www.capterra.com/p/182004/CloudTalk/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? CloudTalk is an AI-powered, cloud-based call center software for sales and customer service teams. Start your FREE 14-day trial today! #### Rating breakdown - Ease of Use: 4.5 out of 5 - Customer Service: 4.3 out of 5 - Features: 4.3 out of 5 - Value for Money: 4.2 out of 5 #### Pros and cons based on reviews Pros: - Seamless CRM and app connections - Intuitive and accessible interface Cons: - Frequent software glitches #### Starting price Starting price: $19.00 Pricing details: Per User, Per Month Free trial: Yes Free demo: No ### Features tab #### Most popular features - Call Recording: Available - Call Center Management: Available - Call Monitoring: Available - Reporting/Analytics: Available - Predictive Dialer: Available - Automatic Call Distribution: Available - Call Routing: Available - Lead Management: Available - Computer Telephony Integration: Available - Campaign Management: Available - Real-Time Reporting: Available - List Management: Available #### Feature-related review snippet Reviewer: Martin S. Reviewer details: Retail, 1-10 employees Published: November 3, 2020 > "i like the user friendly enviroment of the software" ### Gallery tab Ease of use: 4.5 out of 5 (270 reviews) #### Related review snippet Reviewer: Dhanesh V. Reviewer details: Education Management, 201-500 employees Published: December 19, 2025 > "Genuine and integrations are good" ### Integrations tab CloudTalk connects with 25+ software tools. [See all integrations](https://www.capterra.com/p/182004/CloudTalk/#integrations) #### Most popular integrations - Slack: 4.7 rating - Zoho CRM: 5.0 rating - HubSpot CRM: 5.0 rating - Zendesk Suite: 4.4 rating - Pipedrive: 5.0 rating - LiveAgent: 4.7 rating #### Integrations-related review snippet Reviewer: Dhanesh V. Reviewer details: Education Management, 201-500 employees Published: December 19, 2025 > "Genuine and integrations are good" --- ## VICIdial Rating: 4.7 out of 5 (266 reviews) Profile: [VICIdial](https://www.capterra.com/p/135842/VICIdial/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Open source call center software w/ outbound predictive dialer. Also handles inbound & manual calls as well as email and web chat. #### Rating breakdown - Ease of Use: 4.3 out of 5 - Customer Service: 4.5 out of 5 - Features: 4.7 out of 5 - Value for Money: 4.8 out of 5 #### Pros and cons based on reviews Pros: - Comprehensive call center solution - Efficient predictive dialing tools Cons: - Outdated and complex interface #### Starting price Starting price: $400.00 Pricing details: Other, Per Month Free trial: Yes Free demo: No ### Features tab #### Highest rated features - Call Monitoring: 4.7 rating - Call Recording: 4.7 rating - Call Routing: 5.0 rating - Automatic Call Distribution: 4.5 rating #### Lowest rated features - Campaign Management: 4.0 rating - Reporting/Analytics: 4.0 rating - Computer Telephony Integration: 4.0 rating - Lead Management: 4.0 rating ### Gallery tab Ease of use: 4.3 out of 5 (266 reviews) #### Related review snippet Reviewer: Katie C. Reviewer details: Marketing and Advertising, 1-10 employees Published: August 16, 2024 > "ViciDial has allowed us to integrate live call stats into our CRM software as well as many other pertinent features that help overall workflow." ### Integrations tab VICIdial connects with 22+ software tools. [See all integrations](https://www.capterra.com/p/135842/VICIdial/#integrations) #### Most popular integrations - Google Docs: 4.7 rating - WordPress: 4.6 rating - Gmail: 4.8 rating - Zoho CRM: 4.3 rating - Zendesk Suite: 4.4 rating - TeamSupport: 4.5 rating #### Integrations-related review snippet Reviewer: Chris Q. Reviewer details: Think Tanks, 1-10 employees Published: October 6, 2025 > "I love the API features of this tool and how I can integrate it into other software" --- ## RingCX Rating: 4.2 out of 5 (259 reviews) Profile: [RingCX](https://www.capterra.com/p/242186/RingCentral-Contact-Center/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? RingCX is an AI-powered contact center: simple to use and easy to deploy. #### Rating breakdown - Ease of Use: 4.3 out of 5 - Customer Service: 4.2 out of 5 - Features: 4.3 out of 5 - Value for Money: 4.1 out of 5 #### Pros and cons based on reviews Pros: - Comprehensive and customizable tools - Streamlined and intuitive workflow Cons: - Slow and unhelpful assistance #### Starting price Starting price: $65.00 Pricing details: Per User, Per Month Free trial: Yes Free demo: No ### Features tab #### Most popular features - Call Recording: Available - Call Center Management: Available - Call Monitoring: Available - Reporting/Analytics: Available - Predictive Dialer: Available - Automatic Call Distribution: Available - Call Routing: Available - Lead Management: Available - Computer Telephony Integration: Available - Campaign Management: Available - Real-Time Reporting: Available - List Management: Available ### Gallery tab Ease of use: 4.3 out of 5 (259 reviews) #### Related review snippet Reviewer: Lidia L. Reviewer details: Hospital & Health Care, 11-50 employees Published: June 17, 2026 > "The reporting and analytics tools offer valuable insights, and the integrations with other business applications help streamline workflows. While there is a learning curve for some advanced features and administrative functions, the platform delivers strong functionality and has helped improve efficiency and customer service operations." ### Integrations tab RingCX connects with 89+ software tools. [See all integrations](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#integrations) #### Most popular integrations - Dropbox: 4.5 rating - Microsoft 365: 4.6 rating - Box: 4.4 rating - Zendesk Suite: 4.4 rating - Salesforce Service Cloud: 5.0 rating - Gong: 4.8 rating #### Integrations-related review snippet Reviewer: Kent Dominic D. Reviewer details: Consumer Services, 51-200 employees Published: January 31, 2025 > "I like that it can be integrated into HubSpot." --- ## CallHub Rating: 4.4 out of 5 (250 reviews) Profile: [CallHub](https://www.capterra.com/p/149279/CallHub/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Predictive dialer achieves 110 calls/hour, connecting only answered calls to agents with AMD, spam shield, and real-time analytics. #### Rating breakdown - Ease of Use: 4.4 out of 5 - Customer Service: 4.2 out of 5 - Features: 4.3 out of 5 - Value for Money: 4.3 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: $0.00 Pricing details: Usage Based, One Time Free trial: Yes Free demo: No ### Features tab #### Highest rated features - Call Center Management: 5.0 rating - Call Recording: 5.0 rating - Call Scripting: 5.0 rating - Contact Management: 5.0 rating #### Lowest rated features - Auto-Dialer: 2.0 rating - Real-Time Reporting: 5.0 rating #### Feature-related review snippet Reviewer: Erica L. Reviewer details: Political Organization, 11-50 employees Published: February 12, 2025 > "I love its easy UI design, and ease of access." ### Gallery tab Ease of use: 4.4 out of 5 (250 reviews) #### Related review snippet Reviewer: David G. Reviewer details: Non-Profit Organization Management, 1-10 employees Published: December 11, 2024 > "Additionally the built in tools like automated/manual texts and prerecorded voicemail are very handy, and it's helpful as an admin to be able to export detailed CSVs and see what went down." ### Integrations tab CallHub connects with 10+ software tools. [See all integrations](https://www.capterra.com/p/149279/CallHub/#integrations) #### Most popular integrations - Salesforce Sales Cloud: 4.4 rating - Google Workspace: 4.7 rating - Zapier: 3.5 rating - Google Contacts: 5.0 rating - Freshsales: 4.5 rating - Ecanvasser: 4.0 rating #### Integrations-related review snippet Reviewer: Alex R. Reviewer details: Political Organization, Self-employed Published: April 15, 2024 > "Integrates well with Ecanvasser as an overall CRM function." --- ## PhoneBurner Rating: 4.8 out of 5 (176 reviews) Profile: [PhoneBurner](https://www.capterra.com/p/134672/PhoneBurner/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Dialer software built for high connect rates. Powering millions of conversations, averaging 10%+ call answer rates. #### Rating breakdown - Ease of Use: 4.7 out of 5 - Customer Service: 4.7 out of 5 - Features: 4.6 out of 5 - Value for Money: 4.6 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: $165.00 Pricing details: Per User, Per Month Free trial: Yes Free demo: No ### Features tab #### Highest rated features - Call Center Management: 5.0 rating - Call Monitoring: 5.0 rating - Call Recording: 5.0 rating - Campaign Management: 5.0 rating #### Lowest rated features - Predictive Dialer: 5.0 rating - Reporting/Analytics: 5.0 rating ### Gallery tab Ease of use: 4.7 out of 5 (176 reviews) #### Related review snippet Reviewer: Verified Reviewer Reviewer details: Real Estate, 1-10 employees Published: October 29, 2025 > "I would use it much more if it integrated better with our CRM and showed me the names of who I was calling" ### Integrations tab PhoneBurner connects with 19+ software tools. [See all integrations](https://www.capterra.com/p/134672/PhoneBurner/#integrations) #### Most popular integrations - Salesforce Sales Cloud: 4.3 rating - Zoho CRM: 4.3 rating - HubSpot CRM: 3.0 rating - Google Calendar: 4.8 rating - Zapier: 4.7 rating - Pipedrive: 4.5 rating #### Integrations-related review snippet Reviewer: Verified Reviewer Reviewer details: Real Estate, 1-10 employees Published: October 29, 2025 > "I would use it much more if it integrated better with our CRM and showed me the names of who I was calling" --- ## CTM Rating: 4.7 out of 5 (159 reviews) Profile: [CTM](https://www.capterra.com/p/152004/Call-tracking-software/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Drive sales and exceptional customer experiences with our intelligent outbound communications tools and full contact center solution. #### Rating breakdown - Ease of Use: 4.4 out of 5 - Customer Service: 4.6 out of 5 - Features: 4.6 out of 5 - Value for Money: 4.5 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: $79.00 Pricing details: Usage Based, Per Month Free trial: No Free demo: No ### Features tab #### Most popular features - Call Recording: Available - Call Center Management: Available - Call Monitoring: Available - Reporting/Analytics: Available - Predictive Dialer: Available - Automatic Call Distribution: Available - Call Routing: Available - Lead Management: Available - Computer Telephony Integration: Available - Campaign Management: Available - Real-Time Reporting: Available - List Management: Available #### Feature-related review snippet Reviewer: Emilio X. Reviewer details: Health, Wellness and Fitness, 51-200 employees Published: April 22, 2026 > "The software provides a friendly interface that is easy to navigate and find the useful metrics." ### Gallery tab Ease of use: 4.4 out of 5 (159 reviews) #### Related review snippet Reviewer: Alejandra M. Reviewer details: Marketing and Advertising, 51-200 employees Published: April 15, 2026 > "It’s a reliable and robust platform that has significantly improved our ability to track, analyze, and optimize inbound calls." ### Integrations tab CTM connects with 61+ software tools. [See all integrations](https://www.capterra.com/p/152004/Call-tracking-software/#integrations) #### Most popular integrations - Salesforce Sales Cloud: 4.8 rating - Zoom Workplace: 4.6 rating - Wix: 4.4 rating - Shopify: 4.5 rating - Stripe: 4.6 rating - Pipedrive: 4.5 rating #### Integrations-related review snippet Reviewer: Vincent B. Reviewer details: Marketing and Advertising, 51-200 employees Published: December 16, 2025 > "Their integrations (Google Ads, CRM platforms, analytics tools) are solid and reliable, and the platform scales well as call volume grows." --- ## XCALLY Rating: 4.8 out of 5 (130 reviews) Profile: [XCALLY](https://www.capterra.com/p/136894/XCALLY/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Increase productivity and maximize Agents talk time thanks to the Preview, Power, Progressive or Predictive dialing. #### Rating breakdown - Ease of Use: 4.8 out of 5 - Customer Service: 4.8 out of 5 - Features: 4.7 out of 5 - Value for Money: 4.7 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: €29.00 Pricing details: Per Month Free trial: Yes Free demo: No ### Features tab #### Highest rated features - Call Recording: 5.0 rating - Computer Telephony Integration: 5.0 rating - Reporting/Analytics: 5.0 rating - Automatic Call Distribution: 5.0 rating #### Lowest rated features - Call Center Management: 5.0 rating - Call Monitoring: 5.0 rating - Call Routing: 5.0 rating - IVR: 5.0 rating #### Feature-related review snippet Reviewer: Sara G. Reviewer details: Telecommunications, 51-200 employees Published: December 8, 2023 > "Both of them has the same conclusion: friendly interface and easy configuration." ### Gallery tab Ease of use: 4.8 out of 5 (130 reviews) #### Related review snippet Reviewer: Miguel L. Reviewer details: Information Technology and Services, 1-10 employees Published: January 29, 2023 > "Besides, the openchannel capabilities allow XCALLY to integrate to virtually any communication platforms that supports RESTful API web services." ### Integrations tab XCALLY connects with 24+ software tools. [See all integrations](https://www.capterra.com/p/136894/XCALLY/#integrations) #### Most popular integrations - Salesforce Sales Cloud: 4.0 rating - Microsoft Teams: 4.6 rating - Telegram: 4.7 rating - Dynamics 365: 4.4 rating - Meta for Business: 4.4 rating - Twitter/X: 4.5 rating #### Integrations-related review snippet Reviewer: John A. Reviewer details: Telecommunications, 11-50 employees Published: November 20, 2023 > "I like the fact it help installer to fulfil their hosting plan with their customers." --- ## Squaretalk Rating: 4.8 out of 5 (114 reviews) Profile: [Squaretalk](https://www.capterra.com/p/219046/Squaretalk-Matrix/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Cut downtime and unproductive calls, reach your ideal audience and make data-backed decisions with Squaretalk’s predictive dialer. #### Rating breakdown - Ease of Use: 4.8 out of 5 - Customer Service: 4.8 out of 5 - Features: 4.7 out of 5 - Value for Money: 4.7 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: $25.00 Pricing details: Per User, Per Month Free trial: No Free demo: No ### Features tab #### Highest rated features - Call Monitoring: 5.0 rating - Predictive Dialer: 4.7 rating - Lead Management: 4.5 rating - Call Center Management: 5.0 rating #### Lowest rated features - Call Recording: 5.0 rating - Call Routing: 5.0 rating - Call Scheduling: 5.0 rating - Campaign Management: 5.0 rating #### Feature-related review snippet Reviewer: Verified Reviewer Reviewer details: Computer Software, 201-500 employees Published: May 9, 2024 > "From its intuitive interface to it's impeccable call quality, Squaretalk has exceeded our expectations in every aspect." ### Gallery tab Ease of use: 4.8 out of 5 (114 reviews) #### Related review snippet Reviewer: Brajesh M. Reviewer details: Program Development, 11-50 employees Published: March 5, 2025 > "By automating the dialing processes, Squaretalk has significantly improved agent productivity and important mentrics like answer rates, talk time, and conversions." ### Integrations tab Squaretalk connects with 7+ software tools. [See all integrations](https://www.capterra.com/p/219046/Squaretalk-Matrix/#integrations) #### Most popular integrations - Salesforce Sales Cloud: 4.4 rating - WhatsApp: 4.7 rating - Zoho CRM: 5.0 rating - HubSpot CRM: 4.5 rating - Zendesk Suite: 4.4 rating - Freshdesk: 5.0 rating #### Integrations-related review snippet Reviewer: Verified Reviewer Reviewer details: Internet, 501-1,000 employees Published: June 7, 2022 > "I like that you can integrate it with the current programs you have." --- ## Primo Dialler Rating: 4.8 out of 5 (108 reviews) Profile: [Primo Dialler](https://www.capterra.com/p/148791/PrimoDialler/) Visible tabs: Overview, Features, Gallery ### Overview tab #### What is this product about? Based in the UK, our hosted dialler can help grow your call centre by increasing sales, productivity and conversions. #### Rating breakdown - Ease of Use: 4.8 out of 5 - Customer Service: 4.9 out of 5 - Features: 4.7 out of 5 - Value for Money: 4.8 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: $35.00 Pricing details: Usage Based, Per Month Free trial: Yes Free demo: No ### Features tab #### Highest rated features - Call Monitoring: 3.5 rating - Call Recording: 3.5 rating - Campaign Management: 5.0 rating - Computer Telephony Integration: 5.0 rating #### Lowest rated features - Predictive Dialer: 1.0 rating - Automatic Call Distribution: 3.0 rating - Lead Management: 3.0 rating - Reporting/Analytics: 3.0 rating #### Feature-related review snippet Reviewer: Stuart P. Reviewer details: Insurance, 1-10 employees Published: November 6, 2020 > "The detailed guides provided for other features are excellent as well and have been very useful for me learning and remembering how to use other features on the admin side." ### Gallery tab Ease of use: 4.8 out of 5 (108 reviews) #### Related review snippet Reviewer: Ausaf S. Reviewer details: Telecommunications, 11-50 employees Published: October 7, 2020 > "The best thing of this product is it's customer portal u can easily make recharges with online payment facility and can also check the latest call records." --- ## Bright Pattern Rating: 4.8 out of 5 (104 reviews) Profile: [Bright Pattern](https://www.capterra.com/p/130369/Bright-Pattern/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Leading provider of AI-powered omnichannel cloud contact center software. #### Rating breakdown - Ease of Use: 4.7 out of 5 - Customer Service: 4.8 out of 5 - Features: 4.6 out of 5 - Value for Money: 4.8 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: $0.00 Pricing details: Per Month Free trial: Yes Free demo: No ### Features tab #### Highest rated features - Activity Dashboard: 5.0 rating - Automatic Call Distribution: 5.0 rating - Call Center Management: 5.0 rating - Call Monitoring: 5.0 rating #### Lowest rated features - Reporting/Analytics: 4.0 rating - Call Recording: 5.0 rating - Call Routing: 5.0 rating - Call Tracking: 5.0 rating #### Feature-related review snippet Reviewer: Padmanabh B. Reviewer details: Computer Software, 11-50 employees Published: December 21, 2020 > "The software is very easy to use and the implementation time required is also very short when considered with the order players in the market." ### Gallery tab Ease of use: 4.7 out of 5 (104 reviews) #### Related review snippet Reviewer: Aguasanta G. Reviewer details: Information Technology and Services, 51-200 employees Published: March 31, 2023 > "With the tool we have been able to perform many integrations or customization to meet the needs of our internal and external customers." ### Integrations tab Bright Pattern connects with 18+ software tools. [See all integrations](https://www.capterra.com/p/130369/Bright-Pattern/#integrations) #### Most popular integrations - Salesforce Sales Cloud: 5.0 rating - Google Analytics 360: 4.7 rating - Dynamics 365: 4.4 rating - Google Calendar: 4.8 rating - Zapier: 4.7 rating - ServiceNow: 4.5 rating - PaySimple: 4.5 rating - Aspect Workforce: 4.2 rating - Amazon EC2: 4.7 rating --- ## wolkvox Rating: 4.6 out of 5 (100 reviews) Profile: [wolkvox](https://www.capterra.com/p/193276/wolkvox/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Increase your agents occupancy and productivity while improving the contactability of your databases with the most advanced algorithms. #### Rating breakdown - Ease of Use: 4.7 out of 5 - Customer Service: 4.4 out of 5 - Features: 4.6 out of 5 - Value for Money: 4.6 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: $58.00 Pricing details: Per Feature, Per Month Free trial: Yes Free demo: No ### Features tab #### Highest rated features - Call Recording: 4.8 rating - Call Center Management: 4.7 rating - Call Monitoring: 4.9 rating - Call Routing: 4.9 rating #### Lowest rated features - Lead Management: 4.1 rating - CRM: 3.0 rating - Call Scheduling: 4.0 rating - Real-Time Reporting: 4.7 rating #### Feature-related review snippet Reviewer: Esneyder G. Reviewer details: Design, 51-200 employees Published: March 3, 2023 > "Its interface is user friendly and very easy to use." ### Gallery tab Ease of use: 4.7 out of 5 (100 reviews) #### Related review snippet Reviewer: David B. Reviewer details: Telecommunications, 11-50 employees Published: March 2, 2023 > "Very intuitive, very advance features, the multichannel predictive dialer, the diagram studio to program all routings, the agent scripting, the Auto quality assurance with AI is amazing and many more features that kames the operation effective and efficient." ### Integrations tab wolkvox connects with 4+ software tools. [See all integrations](https://www.capterra.com/p/193276/wolkvox/#integrations) #### Most popular integrations - Microsoft Power BI: 4.6 rating - Mailgun: 4.3 rating - Asterisk: 4.5 rating - Dialogflow: 4.4 rating --- ## Ameyo Rating: 4.2 out of 5 (100 reviews) Profile: [Ameyo](https://www.capterra.com/p/85852/Ameyo/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Ameyo Voice to help you connect with your customers. Experience unmatched call quality, intelligent routing and advanced voice features #### Rating breakdown - Ease of Use: 4.2 out of 5 - Customer Service: 3.8 out of 5 - Features: 4.0 out of 5 - Value for Money: 3.9 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: Not available Pricing details: Per Month Free trial: No Free demo: No ### Features tab #### Highest rated features - Call Center Management: 4.8 rating - Reporting/Analytics: 4.8 rating - Call Transfer: 4.3 rating - Automatic Call Distribution: 5.0 rating #### Lowest rated features - Voice Mail: 1.0 rating - Contact Management: 3.0 rating - Interaction Tracking: 3.0 rating - Call Reporting: 4.0 rating #### Feature-related review snippet Reviewer: Junaid A. Reviewer details: Education Management, 10,001+ employees Published: November 21, 2024 > "Its cutting-edge technology, seamless integration, and user-friendly interface have significantly enhanced our enrollment management." ### Gallery tab Ease of use: 4.2 out of 5 (100 reviews) #### Related review snippet Reviewer: Pooja D. Reviewer details: Education Management, 201-500 employees Published: December 2, 2024 > "Ameyo is very useful dialer, help to improve productivity, autodialed feature help to connect customers without manual effort, call recordings use for audits and help to proving training to sales team to improve performance." ### Integrations tab Ameyo connects with 5+ software tools. [See all integrations](https://www.capterra.com/p/85852/Ameyo/#integrations) #### Most popular integrations - Salesforce Sales Cloud: 4.2 rating - Zoho CRM: 4.3 rating - Zendesk Suite: 5.0 rating - Freshdesk: 5.0 rating - Talisma CRM: 3.7 rating #### Integrations-related review snippet Reviewer: Suresh T. Reviewer details: Financial Services, 201-500 employees Published: May 3, 2022 > "Integration and implementation was happened in No time with effective people from your end and am thankful to them. And also the process of implementation was neat and clear cut in documentation which i admired a lot as an organization." --- ## HoduCC Rating: 4.6 out of 5 (96 reviews) Profile: [HoduCC](https://www.capterra.com/p/156136/HODUCC/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Hodusoft Call Center Software has all the features to efficiently manage your Inbound, Outbound or a combination customer call center. #### Rating breakdown - Ease of Use: 4.6 out of 5 - Customer Service: 4.6 out of 5 - Features: 4.6 out of 5 - Value for Money: 4.6 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: $10.00 Pricing details: Per User, Per Month Free trial: Yes Free demo: No ### Features tab #### Highest rated features - Call Monitoring: 4.9 rating - Call Center Management: 4.7 rating - Real-Time Reporting: 5.0 rating - Auto-Dialer: 4.9 rating #### Lowest rated features - IVR: 4.3 rating - Progressive Dialer: 4.0 rating - Computer Telephony Integration: 4.7 rating - Lead Management: 4.7 rating #### Feature-related review snippet Reviewer: Jacob A. Reviewer details: Sporting Goods, 1,001-5,000 employees Published: June 6, 2023 > "Easy to access, log in and navigate when used " ### Gallery tab Ease of use: 4.6 out of 5 (96 reviews) #### Related review snippet Reviewer: James A. Reviewer details: Information Technology and Services, 11-50 employees Published: April 2, 2026 > "The platform supports both inbound and outbound operations with capabilities like IVR, call routing, call recording, and real-time monitoring." ### Integrations tab HoduCC connects with 10+ software tools. [See all integrations](https://www.capterra.com/p/156136/HODUCC/#integrations) #### Most popular integrations - Zoho CRM: 4.4 rating - Dynamics 365: 4.4 rating - Zendesk Suite: 4.4 rating - Freshdesk: 4.5 rating - Pipedrive: 4.5 rating - Bitrix24: 4.2 rating #### Integrations-related review snippet Reviewer: James A. Reviewer details: Information Technology and Services, 11-50 employees Published: April 2, 2026 > "It offers enterpise level features with affordability, features like skill-based routing, IVR, call recording, real-time analytics, and seamless integrations with Zoho and Salesforce, making it highly adaptable to different business needs." --- ## Amazon Connect Rating: 4.5 out of 5 (96 reviews) Profile: [Amazon Connect](https://www.capterra.com/p/234575/Amazon-Connect/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Cloud-based contact center solution that helps businesses streamline customer service processes across multiple channels. #### Rating breakdown - Ease of Use: 4.4 out of 5 - Customer Service: 4.4 out of 5 - Features: 4.4 out of 5 - Value for Money: 4.4 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: Not available Pricing details: Usage Based Free trial: Yes Free demo: No ### Features tab #### Highest rated features - Call Center Management: 4.3 rating - IVR: 4.3 rating - Call Recording: 5.0 rating - Real-Time Reporting: 4.0 rating #### Lowest rated features - Call Tracking: 1.0 rating - Predictive Dialer: 3.0 rating - Reporting/Analytics: 4.0 rating - API: 5.0 rating #### Feature-related review snippet Reviewer: Hariesh S. Reviewer details: Farming, 1-10 employees Published: August 5, 2025 > "Amazon Connect receives positive feedback for its user-friendly interface, ease of deployment, and integration with other AWS services." ### Gallery tab Ease of use: 4.4 out of 5 (96 reviews) #### Related review snippet Reviewer: Piyusha P. Reviewer details: Hospital & Health Care, 201-500 employees Published: June 2, 2026 > "The call routing and call management features are highly customizable, which helps improve customer experience and agent productivity." ### Integrations tab Amazon Connect connects with 36+ software tools. [See all integrations](https://www.capterra.com/p/234575/Amazon-Connect/#integrations) #### Most popular integrations - AWS Lambda: 4.7 rating - Amazon Pinpoint: 4.5 rating - Amazon DynamoDB: 4.4 rating - Amazon Aurora: 4.6 rating - Amazon Redshift: 4.4 rating - DialogTech: 3.4 rating #### Integrations-related review snippet Reviewer: Mindi W. Reviewer details: Business Supplies and Equipment, 51-200 employees Published: May 21, 2025 > "Amazon Connect offers a core set of features for handling calls and chats, with integrations with other AWS services for more advanced functionalities" --- ## uContact Rating: 4.5 out of 5 (81 reviews) Profile: [uContact](https://www.capterra.com/p/115213/uContact/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Omnichannel Contact Center Solution / All in One - Dialers - IVR - SMS - Web Chat - Social Networks - Messaging and more!! #### Rating breakdown - Ease of Use: 4.5 out of 5 - Customer Service: 4.7 out of 5 - Features: 4.5 out of 5 - Value for Money: 4.5 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: $59.99 Pricing details: Per User, Per Month Free trial: No Free demo: No ### Features tab #### Highest rated features - Call Monitoring: 4.7 rating - Call Recording: 4.9 rating - Call Center Management: 4.2 rating - Real-Time Reporting: 4.2 rating #### Lowest rated features - Automatic Call Distribution: 3.5 rating - Call Routing: 4.0 rating - Call Scheduling: 3.0 rating - Predictive Dialer: 4.3 rating #### Feature-related review snippet Reviewer: Erivaldo G. Reviewer details: Information Technology and Services, 501-1,000 employees Published: September 24, 2025 > "The support when necessary as fast as possible, and solution customization opportunity to improve the configs if possible." ### Gallery tab Ease of use: 4.5 out of 5 (81 reviews) #### Related review snippet Reviewer: Erivaldo G. Reviewer details: Information Technology and Services, 501-1,000 employees Published: September 24, 2025 > "The support when necessary as fast as possible, and solution customization opportunity to improve the configs if possible." ### Integrations tab uContact connects with 10+ software tools. [See all integrations](https://www.capterra.com/p/115213/uContact/#integrations) #### Most popular integrations - Slack: 4.7 rating - Microsoft Teams: 4.5 rating - monday.com AI Work Platform: 4.6 rating - HubSpot CRM: 4.5 rating - Zendesk Suite: 4.4 rating - Zapier: 4.7 rating - Pipedrive: 4.5 rating - Google Chrome: 4.8 rating - Freshsales: 4.5 rating --- ## Voiptime Cloud Rating: 4.8 out of 5 (80 reviews) Profile: [Voiptime Cloud](https://www.capterra.com/p/178440/Voiptime-Outbound-Call-Center/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Manage thousands of customer contacts each day with the telemarketing software with Predictive dialer, IVR, call scripts, reporting. #### Rating breakdown - Ease of Use: 4.8 out of 5 - Customer Service: 4.8 out of 5 - Features: 4.5 out of 5 - Value for Money: 4.8 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: $70.00 Pricing details: Per User, Per Month Free trial: Yes Free demo: No ### Features tab #### Most popular features - Call Recording: Available - Call Center Management: Available - Call Monitoring: Available - Reporting/Analytics: Available - Predictive Dialer: Available - Automatic Call Distribution: Available - Call Routing: Available - Lead Management: Available - Computer Telephony Integration: Available - Campaign Management: Available - Real-Time Reporting: Available - List Management: Available ### Gallery tab Ease of use: 4.8 out of 5 (80 reviews) #### Related review snippet Reviewer: Anastasia M. Reviewer details: Information Technology and Services, 51-200 employees Published: June 10, 2021 > "They can see the client's card from our CRM during the call that is a real time-saver." ### Integrations tab Voiptime Cloud connects with 3+ software tools. [See all integrations](https://www.capterra.com/p/178440/Voiptime-Outbound-Call-Center/#integrations) #### Most popular integrations - Gmail: 4.8 rating - Zapier: 4.7 rating - Twilio: 4.4 rating #### Integrations-related review snippet Reviewer: Anastasia M. Reviewer details: Information Technology and Services, 51-200 employees Published: June 10, 2021 > "Moreover, this software is quick to implement." --- Page 1 of 4 ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Filter (129) Products: Sort By: Featured Partners * * * Plan Type Free Trial Popular 85% of professionals opt for a 30-day trial before the software purchase Other subsciption plans: Free Version Monthly Subscription Annual Subscription One-Time License Key Features All key features Popular We have selected the most important and critical features as defined by Capterra user reviews AI Copilot Automatic Call Distribution Call Center Management Call Monitoring Call Recording Call Reporting Call Routing Call Scheduling Call Transfer Campaign Management Campaign Specific Caller ID Computer Telephony Integration Contact Management FCC Compliance FTC Compliance Generative AI Interaction Tracking Lead Management List Management Predictive Dialer Real-Time Reporting Reporting/Analytics Deployment Cloud, SaaS, Web-Based Desktop Mac Desktop Windows Desktop Linux On-Premise Windows On-Premise Linux Desktop Chromebook Mobile Android Mobile iPhone Mobile iPad Related Software Category: [Call Center Software](https://www.capterra.com/call-center-software/)[Call Recording Software](https://www.capterra.com/call-recording-software/)[Inside Sales Software](https://www.capterra.com/inside-sales-software/) I'm looking for Predictive Dialer Software that is: [Free](https://www.capterra.com/predictive-dialer-software/s/free/)