# Best Predictive Dialer Software 2026 | Capterra > Find the top Predictive Dialer software of 2026 on Capterra. Based on millions of verified user reviews - compare and filter for whats important to you to find the best tools for your needs. Source: https://www.capterra.com/predictive-dialer-software/ --- # Best Predictive Dialer Software ## Readymode Rating: 4.6 out of 5 (143 reviews) Profile: [Readymode](https://www.capterra.com/p/136728/Readymode/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Readymode is a cloud-based, customer engagement platform that helps you dial smarter, connect faster and increase your connect rates. #### Rating breakdown - Ease of Use: 4.7 out of 5 - Customer Service: 4.5 out of 5 - Features: 4.6 out of 5 - Value for Money: 4.5 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: $239.00 Pricing details: Per User, Per Month Free trial: No Free demo: Yes ### Features tab #### Highest rated features - Call Recording: 5.0 rating - Auto-Dialer: 4.7 rating - Caller ID: 4.9 rating - Call Center Management: 4.8 rating #### Lowest rated features - Call Monitoring: 4.0 rating - Call Transfer: 4.4 rating - Reporting/Analytics: 4.4 rating - Automatic Call Distribution: 4.6 rating #### Feature-related review snippet Reviewer: Mariem A. Reviewer details: Real Estate, 11-50 employees Published: March 16, 2026 > "The user-friendly interface made it easy to navigate and manage calls efficiently, even during high volume periods" ### Gallery tab Ease of use: 4.7 out of 5 (143 reviews) #### Related review snippet Reviewer: Yolanda S. Reviewer details: Real Estate, 1-10 employees Published: March 18, 2026 > "The dialer allows our agents to get through leads much faster compared to manual dialing, which helps us increase the number of conversations, appointments, and offers we can make each day." ### Integrations tab Readymode connects with 17+ software tools. [See all integrations](https://www.capterra.com/p/136728/Readymode/#integrations) #### Most popular integrations - Gmail: 4.8 rating - Google Calendar: 3.8 rating - Pipedrive: 4.5 rating - ActiveCampaign: 4.6 rating - Google Maps: 4.7 rating - Agile CRM: 4.1 rating #### Integrations-related review snippet Reviewer: youssef M. Reviewer details: Marketing and Advertising, 51-200 employees Published: March 17, 2026 > "Great integrations with CRM systems, which simplifies workflow and data management." --- ## DialedIn CCaaS Rating: 4.8 out of 5 (325 reviews) Profile: [DialedIn CCaaS](https://www.capterra.com/p/29589/CallCenterNOW/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? DialedIn's predictive dialer maximizes call center efficiency by auto-dialing multiple numbers and connecting only answered calls. #### Rating breakdown - Ease of Use: 4.8 out of 5 - Customer Service: 4.8 out of 5 - Features: 4.7 out of 5 - Value for Money: 4.7 out of 5 #### Pros and cons based on reviews Pros: - Intuitive and accessible navigation - Comprehensive feature set Cons: - Occasional technical disruptions #### Starting price Starting price: $25.00 Pricing details: Per User, Per Month Free trial: No Free demo: Yes ### Features tab #### Highest rated features - Predictive Dialer: 4.8 rating - Call Recording: 4.9 rating - Caller ID: 5.0 rating - Lead Management: 4.7 rating #### Lowest rated features - Reporting/Analytics: 2.0 rating - Call Scripting: 4.3 rating - Automatic Call Distribution: 4.8 rating - Call Monitoring: 4.8 rating #### Feature-related review snippet Reviewer: Brandon M. Reviewer details: Insurance, 51-200 employees Published: September 23, 2024 > "The attractiveness is easy on the eyes and makes it easier to navigate efficiently through the app." ### Gallery tab Ease of use: 4.8 out of 5 (325 reviews) #### Related review snippet Reviewer: Aja Nurse J. Reviewer details: Telecommunications, 501-1,000 employees Published: March 6, 2026 > "I have had a good overall experience with DialedIn because it supports my workflow, keeps calls structured, and makes daily tasks easier, even though the system can be slow at times." ### Integrations tab DialedIn CCaaS connects with 9+ software tools. [See all integrations](https://www.capterra.com/p/29589/CallCenterNOW/#integrations) #### Most popular integrations - Salesforce Sales Cloud: 5.0 rating - Zoho CRM: 4.3 rating - HubSpot Marketing Hub: 4.5 rating - Zapier: 4.7 rating - HubSpot Sales Hub: 4.5 rating - SugarCRM: 3.8 rating - HubSpot Service Hub: 4.4 rating - HubSpot Content Hub: 4.6 rating - Oracle CRM On Demand: 4.4 rating --- ## Bitrix24 Rating: 4.2 out of 5 (997 reviews) Profile: [Bitrix24](https://www.capterra.com/p/113540/Bitrix24/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? #1 telemarketing CRM and automatic dialing solution. 15 million clients worldwide. Cloud, mobile, open source editions. #### Rating breakdown - Ease of Use: 4.0 out of 5 - Customer Service: 4.0 out of 5 - Features: 4.3 out of 5 - Value for Money: 4.2 out of 5 #### Pros and cons based on reviews Pros: - Integrated team communication tools - Comprehensive team collaboration platform Cons: - Delayed and limited customer support - Frequent bugs and technical issues #### Starting price Starting price: $69.00 Pricing details: Flat Rate, Per Month Free trial: Yes Free demo: No ### Features tab #### Most popular features - Call Recording: Available - Call Center Management: Available - Call Monitoring: Available - Reporting/Analytics: Available - Automatic Call Distribution: Available - Predictive Dialer: Available - Call Routing: Available - Lead Management: Available - Computer Telephony Integration: Available - Campaign Management: Available - Real-Time Reporting: Not available - List Management: Available #### Feature-related review snippet Reviewer: Verified Reviewer Reviewer details: Non-Profit Organization Management, 11-50 employees Published: December 4, 2025 > "The user interace was mostly intuitive and easy to use." ### Gallery tab Ease of use: 4.0 out of 5 (997 reviews) #### Related review snippet Reviewer: Ramadhan A. Reviewer details: Education Management, 11-50 employees Published: June 25, 2026 > "Bitrix24 provides a comprehensive set of tools for collaboration, task management, communication, and workflow coordination in a single platform." ### Integrations tab Bitrix24 connects with 83+ software tools. [See all integrations](https://www.capterra.com/p/113540/Bitrix24/#integrations) #### Most popular integrations - Dropbox: 4.5 rating - Gmail: 4.7 rating - Docusign: 5.0 rating - Box: 4.4 rating - Google Calendar: 4.8 rating - Microsoft Outlook: 4.5 rating #### Integrations-related review snippet Reviewer: Verified Reviewer Reviewer details: Building Materials, 10,001+ employees Published: April 13, 2026 > "We can recommend viasocket as a convenient and flexible no/low-code solution for configuring integrations between business applications." --- Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. ## Ringover Rating: 4.7 out of 5 (884 reviews) Profile: [Ringover](https://www.capterra.com/p/169627/RingOver/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Transform your customer experience with a simple communication solution that works effortlessly with your leading business tools. #### Rating breakdown - Ease of Use: 4.8 out of 5 - Customer Service: 4.6 out of 5 - Features: 4.7 out of 5 - Value for Money: 4.5 out of 5 #### Pros and cons based on reviews Pros: - Comprehensive business telephony platform - Effective team collaboration tools Cons: - Occasional performance and speed delays - Connectivity dependent and unstable #### Starting price Starting price: $29.00 Pricing details: Per User, Per Month Free trial: Yes Free demo: No ### Features tab #### Highest rated features - Call Routing: 4.8 rating - Call Recording: 5.0 rating - Call Monitoring: 4.7 rating - Reporting/Analytics: 5.0 rating #### Lowest rated features - Caller ID: 3.3 rating - Call Center Management: 3.0 rating - Computer Telephony Integration: 4.0 rating - Auto-Dialer: 4.0 rating #### Feature-related review snippet Reviewer: Verified Reviewer Reviewer details: Computer Software, 11-50 employees Published: February 24, 2026 > "The user-friendly and intuitive interface makes it easy for our team to get started right away without extensive training." ### Gallery tab Ease of use: 4.8 out of 5 (884 reviews) #### Related review snippet Reviewer: Wouter K. Reviewer details: Media Production, 51-200 employees Published: May 27, 2026 > "We were building a NewsRoom Operating System that gives journalists, editors and newsroom ops a single workspace for every channel they touch in a day: stores, scripts, phone, SMS, fax, email, wire feeds, chat, video huddles and so much more." ### Integrations tab Ringover connects with 42+ software tools. [See all integrations](https://www.capterra.com/p/169627/RingOver/#integrations) #### Most popular integrations - Salesforce Sales Cloud: 4.6 rating - Zoho CRM: 5.0 rating - HubSpot CRM: 4.4 rating - Zendesk Suite: 4.4 rating - Freshdesk: 4.5 rating - Zapier: 4.7 rating #### Integrations-related review snippet Reviewer: Elliott B. Reviewer details: Staffing and Recruiting, 1-10 employees Published: July 17, 2025 > "Its excellent CRM integration, analytics capabilities, Ai note taker and responsive support make it a clear winner for us." --- ## Talkdesk Rating: 4.5 out of 5 (733 reviews) Profile: [Talkdesk](https://www.capterra.com/p/132852/Talkdesk/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Talkdesk is intuitive, cloud-based contact center software with advanced features, comprehensive reporting and seamless integrations. #### Rating breakdown - Ease of Use: 4.7 out of 5 - Customer Service: 4.6 out of 5 - Features: 4.4 out of 5 - Value for Money: 4.5 out of 5 #### Pros and cons based on reviews Pros: - Streamlined daily operations - Consistent cloud-based performance Cons: - Frequent connectivity challenges - Unreliable call stability #### Starting price Starting price: $85.00 Pricing details: Per User, Per Month Free trial: Yes Free demo: No ### Features tab #### Highest rated features - Automatic Call Distribution: 5.0 rating - Call Routing: 5.0 rating - Reporting/Analytics: 5.0 rating - Predictive Dialer: 3.0 rating #### Feature-related review snippet Reviewer: Cheryl Ann C. Reviewer details: Staffing and Recruiting, 5,001-10,000 employees Published: December 14, 2022 > "The interface is so simple, you can learn your way around in a few minutes." ### Gallery tab Ease of use: 4.7 out of 5 (733 reviews) #### Related review snippet Reviewer: Verified Reviewer Reviewer details: Real Estate, 5,001-10,000 employees Published: April 24, 2026 > "One thing I like about Talkdesk is the massive option of reports it is giving as it can be useful for generating statistics for the team." ### Integrations tab Talkdesk connects with 40+ software tools. [See all integrations](https://www.capterra.com/p/132852/Talkdesk/#integrations) #### Most popular integrations - Slack: 4.7 rating - Zendesk Suite: 4.3 rating - Freshdesk: 4.5 rating - Nimble: 4.4 rating - Keap: 4.1 rating - Intercom: 4.5 rating #### Integrations-related review snippet Reviewer: EULOGIO A. Reviewer details: Real Estate, 51-200 employees Published: September 18, 2020 > "What I like the most about TalkDesk is the functionality and seamless integration between the Talkdesk bar and Salesforce." --- ## NiCE CXone Rating: 4.2 out of 5 (581 reviews) Profile: [NiCE CXone](https://www.capterra.com/p/134775/inContact-Call-Center-Software/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Cloud-based contact center platform with omnichannel routing, workforce management, digital experiences, and analytics and AI for CX. #### Rating breakdown - Ease of Use: 4.2 out of 5 - Customer Service: 4.0 out of 5 - Features: 4.1 out of 5 - Value for Money: 4.1 out of 5 #### Pros and cons based on reviews Pros: - Intuitive and accessible interface - Comprehensive feature-rich platform Cons: - Persistent glitches and crashes - Frequent lag and slowdowns #### Starting price Starting price: $110.00 Pricing details: Per User, Per Month Free trial: Yes Free demo: No ### Features tab #### Highest rated features - Call Center Management: 5.0 rating - Call Monitoring: 5.0 rating - Call Recording: 5.0 rating - Contact Management: 5.0 rating #### Lowest rated features - Reporting/Analytics: 5.0 rating #### Feature-related review snippet Reviewer: Kiyanna H. Reviewer details: Furniture, 501-1,000 employees Published: June 11, 2024 > "There are hardly any issues, and the functionality is simple and easy to navigate." ### Gallery tab Ease of use: 4.2 out of 5 (581 reviews) #### Related review snippet Reviewer: vignesh K. Reviewer details: Outsourcing/Offshoring, 5,001-10,000 employees Published: April 24, 2025 > "The real-time analytics and customizable reporting tools make it easy for supervisors to monitor performance and optimize operations efficiently." ### Integrations tab NiCE CXone connects with 32+ software tools. [See all integrations](https://www.capterra.com/p/134775/inContact-Call-Center-Software/#integrations) #### Most popular integrations - Zoom Workplace: 4.6 rating - Microsoft Teams: 5.0 rating - Dynamics 365: 4.4 rating - Bullhorn ATS & CRM: 4.0 rating - LogMeIn Central: 4.5 rating - SAP Customer Experience: 4.3 rating #### Integrations-related review snippet Reviewer: Zak B. Reviewer details: E-Learning, 51-200 employees Published: November 12, 2020 > "This integrates well with our other systems we use and is very user friendly." --- ## Dialpad Rating: 4.2 out of 5 (569 reviews) Profile: [Dialpad](https://www.capterra.com/p/190976/Dialpad-Sell/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Dialpad is a cloud-based software that modernizes communication technology, putting voice, messaging, meetings & video on any device. #### Rating breakdown - Ease of Use: 4.3 out of 5 - Customer Service: 4.0 out of 5 - Features: 4.2 out of 5 - Value for Money: 4.1 out of 5 #### Pros and cons based on reviews Pros: - Flexible multi-device calling - Intuitive and simple interface Cons: - Unresponsive customer service - Noticeable call latency issues #### Starting price Starting price: $27.00 Pricing details: Per User, Per Month Free trial: Yes Free demo: No ### Features tab #### Highest rated features - Call Routing: 5.0 rating - Call Center Management: 5.0 rating - Call Recording: 5.0 rating - Contact Management: 5.0 rating #### Lowest rated features - Automatic Call Distribution: 2.0 rating - Call Monitoring: 3.0 rating - Reporting/Analytics: 4.0 rating - CRM: 5.0 rating #### Feature-related review snippet Reviewer: Skyler G. Reviewer details: Construction, 51-200 employees Published: May 22, 2026 > "Dialpad has a simple UI system and is not overly complex." ### Gallery tab Ease of use: 4.3 out of 5 (569 reviews) #### Related review snippet Reviewer: Jennifer R. Reviewer details: E-Learning, 501-1,000 employees Published: May 26, 2026 > "It made it simple to connect with students, parents, and colleagues through calls, messaging, and video meetings in one platform." ### Integrations tab Dialpad connects with 57+ software tools. [See all integrations](https://www.capterra.com/p/190976/Dialpad-Sell/#integrations) #### Most popular integrations - Salesforce Sales Cloud: 4.9 rating - Google Workspace: 5.0 rating - Microsoft 365: 4.6 rating - Microsoft Teams: 5.0 rating - Zendesk Suite: 4.4 rating - Zapier: 4.5 rating #### Integrations-related review snippet Reviewer: Stephanie V. Reviewer details: Real Estate, 51-200 employees Published: July 12, 2021 > "It's easy to use and integrates well with hubspot" --- ## Five9 Rating: 4.2 out of 5 (484 reviews) Profile: [Five9](https://www.capterra.com/p/132405/Five9/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Five9 is a cloud-based contact center software that helps organizations deliver exceptional customer experiences. #### Rating breakdown - Ease of Use: 4.2 out of 5 - Customer Service: 4.3 out of 5 - Features: 4.1 out of 5 - Value for Money: 4.0 out of 5 #### Pros and cons based on reviews Pros: - Versatile call center platform - Accessible training and onboarding Cons: - Frequent technical problems - Challenging call management functions #### Starting price Starting price: $159.00 Pricing details: Other, Per Month Free trial: No Free demo: No ### Features tab #### Highest rated features - Call Monitoring: 5.0 rating - Call Reporting: 5.0 rating - Call Routing: 5.0 rating - Call Tracking: 5.0 rating #### Lowest rated features - Computer Telephony Integration: 5.0 rating #### Feature-related review snippet Reviewer: Amin R. Reviewer details: Health, Wellness and Fitness, 1,001-5,000 employees Published: August 26, 2025 > "It does the job with efficiency and it's customizable from medium sized orgs to big operations and its fast and intuitive" ### Gallery tab Ease of use: 4.2 out of 5 (484 reviews) #### Related review snippet Reviewer: Verified Reviewer Reviewer details: Insurance, 10,001+ employees Published: June 8, 2026 > "In my life insurance sales role, I spent a significant portion of my day making outbound calls, and Five9 helped streamline that process through features such as call queues, call recording, reporting, and automated dialing capabilities." ### Integrations tab Five9 connects with 16+ software tools. [See all integrations](https://www.capterra.com/p/132405/Five9/#integrations) #### Most popular integrations - Salesforce Sales Cloud: 4.1 rating - Microsoft Teams: 4.5 rating - Zoho CRM: 5.0 rating - Zendesk Suite: 4.5 rating - Freshdesk: 4.5 rating - NetSuite: 4.2 rating #### Integrations-related review snippet Reviewer: Kellie W. Reviewer details: Hospital & Health Care, 1,001-5,000 employees Published: August 19, 2025 > "Team Collaboration: Five9 integrates well with Microsoft teams. " --- ## Aircall Rating: 4.2 out of 5 (464 reviews) Profile: [Aircall](https://www.capterra.com/p/184709/Aircall/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Aircall is a solution that unifies customer channels, automates tasks, and offers insights to enhance sales and support operations. #### Rating breakdown - Ease of Use: 4.4 out of 5 - Customer Service: 4.0 out of 5 - Features: 4.1 out of 5 - Value for Money: 3.9 out of 5 #### Pros and cons based on reviews Pros: - Intuitive and simple interface - Extensive CRM and app integrations Cons: - Frequent bugs and technical glitches - Disruptions in call management #### Starting price Starting price: $40.00 Pricing details: Flat Rate, Per Month Free trial: Yes Free demo: No ### Features tab #### Most popular features - Call Recording: Available - Call Center Management: Available - Call Monitoring: Available - Reporting/Analytics: Available - Automatic Call Distribution: Available - Predictive Dialer: Not available - Call Routing: Available - Lead Management: Not available - Computer Telephony Integration: Available - Campaign Management: Not available - Real-Time Reporting: Available - List Management: Available #### Feature-related review snippet Reviewer: Anthony Q. Reviewer details: Computer Software, 11-50 employees Published: March 11, 2025 > "The Aircall user interface was very simple and pleasing to look at." ### Gallery tab Ease of use: 4.4 out of 5 (464 reviews) #### Related review snippet Reviewer: Louis S. Reviewer details: Real Estate, 51-200 employees Published: May 25, 2026 > "It has allowed our team to move away from outdated phone systems and adopt a modern, flexible, cloud-based solution that fits perfectly with our remote and hybrid work model." ### Integrations tab Aircall connects with 96+ software tools. [See all integrations](https://www.capterra.com/p/184709/Aircall/#integrations) #### Most popular integrations - Microsoft Teams: 4.5 rating - BigCommerce: 4.4 rating - Kommo: 4.4 rating - JobAdder: 4.4 rating - Gorgias: 4.6 rating - FLG: 4.9 rating #### Integrations-related review snippet Reviewer: Marvin S. Reviewer details: Computer Software, 11-50 employees Published: April 28, 2026 > "It integrated easily into our existing workflow and allows easy management of call cascading and forwarding." --- ## Convoso Rating: 4.5 out of 5 (395 reviews) Profile: [Convoso](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Get more calls answered with Convoso Ignite™ for 20+ seat teams—AI-powered dialing with real-time DID scoring. Book a demo today. #### Rating breakdown - Ease of Use: 4.6 out of 5 - Customer Service: 4.5 out of 5 - Features: 4.5 out of 5 - Value for Money: 4.5 out of 5 #### Pros and cons based on reviews Pros: - Accessible and user-friendly platform - Intuitive navigation experience Cons: - Unreliable call handling - Frequent technical disruptions #### Starting price Starting price: $90.00 Pricing details: Per User, Per Month Free trial: Yes Free demo: No ### Features tab #### Highest rated features - Call Monitoring: 4.7 rating - Call Recording: 4.6 rating - Lead Management: 4.6 rating - Predictive Dialer: 4.6 rating #### Lowest rated features - Real-Time Reporting: 3.9 rating - Call Scripting: 4.0 rating - Call Transfer: 3.0 rating - Reporting/Analytics: 4.4 rating #### Feature-related review snippet Reviewer: Olamide A. Reviewer details: Insurance, 5,001-10,000 employees Published: February 19, 2026 > "the ease of access with user friendly interface makes convoso very efficient for everyday operations." ### Gallery tab Ease of use: 4.6 out of 5 (395 reviews) #### Related review snippet Reviewer: Hector D. Reviewer details: Insurance, 201-500 employees Published: June 19, 2026 > "The auto-dialer keeps our agents consistently connected with prospects, drastically reducing idle time and maximizing the number of contacts we make each day." ### Integrations tab Convoso connects with 14+ software tools. [See all integrations](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#integrations) #### Most popular integrations - Salesforce Sales Cloud: 5.0 rating - HubSpot CRM: 4.5 rating - Zendesk Suite: 4.4 rating - Zapier: 4.7 rating - Google Maps: 4.7 rating - Velocify: 4.3 rating #### Integrations-related review snippet Reviewer: Anwar G. Reviewer details: Telecommunications, 51-200 employees Published: May 4, 2023 > "My overall experience with Convoso have been amazing, as I've seen the similarities with this program and other programs like ADP that I've used at previous workplace." --- ## Outreach Rating: 4.4 out of 5 (311 reviews) Profile: [Outreach](https://www.capterra.com/p/159318/Outreach/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Outreach helps revenue teams design, measure, and improve workflows so every rep can sell like your best rep. #### Rating breakdown - Ease of Use: 4.2 out of 5 - Customer Service: 4.1 out of 5 - Features: 4.4 out of 5 - Value for Money: 4.2 out of 5 #### Pros and cons based on reviews Pros: - Comprehensive sales engagement platform - Flexible automated email sequencing Cons: - Frequent technical glitches and errors #### Starting price Starting price: Not available Pricing details: Per User, Per Month Free trial: No Free demo: No ### Features tab #### Highest rated features - Third-Party Integrations: 4.7 rating - Call Recording: 5.0 rating - Contact Management: 5.0 rating - Lead Management: 5.0 rating #### Lowest rated features - Activity Dashboard: 4.5 rating - Interaction Tracking: 5.0 rating - Reporting/Analytics: 5.0 rating #### Feature-related review snippet Reviewer: Karan P. Reviewer details: Computer Hardware, 501-1,000 employees Published: July 19, 2021 > "Documentation is extremely helpful and easy to interpret." ### Gallery tab Ease of use: 4.2 out of 5 (311 reviews) #### Related review snippet Reviewer: Dallin L. Reviewer details: Electrical/Electronic Manufacturing, 51-200 employees Published: May 26, 2026 > "Email outbox is awesome - seeing everything in one place makes it easy for the sales rep to manage his work and easy for an admin to troubleshoot issues" ### Integrations tab Outreach connects with 89+ software tools. [See all integrations](https://www.capterra.com/p/159318/Outreach/#integrations) #### Most popular integrations - Salesforce Sales Cloud: 4.7 rating - Microsoft 365: 4.6 rating - Gmail: 5.0 rating - HubSpot CRM: 4.5 rating - Okta: 4.7 rating - Dialpad: 4.2 rating #### Integrations-related review snippet Reviewer: Verified Reviewer Reviewer details: Information Technology and Services, 51-200 employees Published: December 9, 2024 > "What I like the most is the salesforce intregration; I can open any account/contact/opp and reach out to the stakeholder, calling especially is much easier than done through other sf integrations I've tried and I like how everything is correctly logged." --- ## Kixie PowerCall Rating: 4.6 out of 5 (295 reviews) Profile: [Kixie PowerCall](https://www.capterra.com/p/135636/Kixie-PowerCall/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Kixie is an AI-powered revenue communications platform that enhances calling and texting for optimal performance and efficiency. #### Rating breakdown - Ease of Use: 4.7 out of 5 - Customer Service: 4.7 out of 5 - Features: 4.6 out of 5 - Value for Money: 4.6 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: Not available Pricing details: Per Month Free trial: Yes Free demo: No ### Features tab #### Highest rated features - Reporting/Analytics: 5.0 rating - Call Routing: 4.5 rating - Progressive Dialer: 4.0 rating - Automatic Call Distribution: 5.0 rating #### Lowest rated features - Call Scheduling: 1.0 rating - Call Center Management: 5.0 rating - Call Monitoring: 5.0 rating - Call Recording: 5.0 rating #### Feature-related review snippet Reviewer: James H. W. Reviewer details: Information Technology and Services, 201-500 employees Published: August 24, 2020 > "User friendly and intuitive, little training required, easily compatible with CRM systems, ability to listen to others calls for training purposes, easy to set up call flows, transfer between departments, and set up 3 way calls, also offers easy to use texting feature." ### Gallery tab Ease of use: 4.7 out of 5 (295 reviews) #### Related review snippet Reviewer: Jordan V. Reviewer details: Insurance, 10,001+ employees Published: May 18, 2026 > "I also like that it automatically changes the number every time you make an outgoing call to prospects with ConnectionBoost." ### Integrations tab Kixie PowerCall connects with 33+ software tools. [See all integrations](https://www.capterra.com/p/135636/Kixie-PowerCall/#integrations) #### Most popular integrations - Slack: 4.7 rating - Salesforce Sales Cloud: 5.0 rating - HubSpot CRM: 4.5 rating - Zendesk Suite: 4.4 rating - Zapier: 5.0 rating - Pipedrive: 4.5 rating #### Integrations-related review snippet Reviewer: Hayley W. Reviewer details: Real Estate, 11-50 employees Published: August 25, 2022 > "One of the great things about Kixie is that it integrated so easily with Pipedrive and we were able to set up of deal stages in Kixie to match what we already had established in PD." --- ## CloudTalk Rating: 4.4 out of 5 (269 reviews) Profile: [CloudTalk](https://www.capterra.com/p/182004/CloudTalk/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? CloudTalk is an AI-powered, cloud-based call center software for sales and customer service teams. Start your FREE 14-day trial today! #### Rating breakdown - Ease of Use: 4.5 out of 5 - Customer Service: 4.3 out of 5 - Features: 4.3 out of 5 - Value for Money: 4.2 out of 5 #### Pros and cons based on reviews Pros: - Seamless CRM and app integrations - Intuitive and simple user experience Cons: - Frequent software glitches and malfunctions #### Starting price Starting price: $19.00 Pricing details: Per User, Per Month Free trial: Yes Free demo: No ### Features tab #### Most popular features - Call Recording: Available - Call Center Management: Available - Call Monitoring: Available - Reporting/Analytics: Available - Automatic Call Distribution: Available - Predictive Dialer: Available - Call Routing: Available - Lead Management: Available - Computer Telephony Integration: Available - Campaign Management: Available - Real-Time Reporting: Available - List Management: Available #### Feature-related review snippet Reviewer: David R. Reviewer details: Consumer Goods, 51-200 employees Published: August 27, 2020 > "The app and the web interface are straightforward." ### Gallery tab Ease of use: 4.5 out of 5 (269 reviews) #### Related review snippet Reviewer: Nishant B. Reviewer details: Hospitality, 201-500 employees Published: August 5, 2025 > "CloudTalk is intuitive and easy to use, with excellent call quality and reliable global connectivity." ### Integrations tab CloudTalk connects with 27+ software tools. [See all integrations](https://www.capterra.com/p/182004/CloudTalk/#integrations) #### Most popular integrations - Slack: 4.7 rating - HubSpot CRM: 5.0 rating - Zendesk Suite: 4.4 rating - Pipedrive: 5.0 rating - LiveAgent: 4.7 rating - Intercom: 5.0 rating #### Integrations-related review snippet Reviewer: Dhanesh V. Reviewer details: Education Management, 201-500 employees Published: December 19, 2025 > "Genuine and integrations are good" --- ## VICIdial Rating: 4.7 out of 5 (266 reviews) Profile: [VICIdial](https://www.capterra.com/p/135842/VICIdial/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Open source call center software w/ outbound predictive dialer. Also handles inbound & manual calls as well as email and web chat. #### Rating breakdown - Ease of Use: 4.3 out of 5 - Customer Service: 4.5 out of 5 - Features: 4.7 out of 5 - Value for Money: 4.8 out of 5 #### Pros and cons based on reviews Pros: - Comprehensive call center solution - Efficient predictive dialing tools Cons: - Outdated and unattractive interface #### Starting price Starting price: $400.00 Pricing details: Other, Per Month Free trial: Yes Free demo: No ### Features tab #### Highest rated features - Call Monitoring: 4.7 rating - Call Recording: 4.7 rating - Call Routing: 5.0 rating - Automatic Call Distribution: 4.5 rating #### Lowest rated features - Campaign Management: 4.0 rating - Reporting/Analytics: 4.0 rating - Computer Telephony Integration: 4.0 rating - Lead Management: 4.0 rating ### Gallery tab Ease of use: 4.3 out of 5 (266 reviews) #### Related review snippet Reviewer: Katie C. Reviewer details: Marketing and Advertising, 1-10 employees Published: August 16, 2024 > "ViciDial has allowed us to integrate live call stats into our CRM software as well as many other pertinent features that help overall workflow." ### Integrations tab VICIdial connects with 24+ software tools. [See all integrations](https://www.capterra.com/p/135842/VICIdial/#integrations) #### Most popular integrations - Google Docs: 4.7 rating - WordPress: 4.6 rating - Gmail: 4.8 rating - Zoho CRM: 4.3 rating - Zendesk Suite: 4.4 rating - TeamSupport: 4.5 rating #### Integrations-related review snippet Reviewer: Chris Q. Reviewer details: Think Tanks, 1-10 employees Published: October 6, 2025 > "I love the API features of this tool and how I can integrate it into other software" --- ## Genesys Cloud CX Rating: 4.3 out of 5 (265 reviews) Profile: [Genesys Cloud CX](https://www.capterra.com/p/179417/Genesys-Cloud/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Genesys Cloud CX makes customer relationships simple. We connect phone, email, and chat through one tool for better customer engagement #### Rating breakdown - Ease of Use: 4.4 out of 5 - Customer Service: 4.0 out of 5 - Features: 4.2 out of 5 - Value for Money: 4.1 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: $75.00 Pricing details: Per User, Per Month Free trial: No Free demo: No ### Features tab #### Highest rated features - Automatic Call Distribution: 4.8 rating - Call Recording: 4.8 rating - Call Center Management: 5.0 rating - Call Monitoring: 4.3 rating #### Lowest rated features - Caller ID: 4.0 rating - Real-Time Reporting: 4.0 rating - Reporting/Analytics: 4.0 rating - Call Scheduling: 4.5 rating #### Feature-related review snippet Reviewer: Hao P. Reviewer details: Information Technology and Services, 1,001-5,000 employees Published: October 11, 2022 > "Genesys Cloud CX integrates with existing legacy applications and is used by agents in several divisions within our organization." ### Gallery tab Ease of use: 4.4 out of 5 (265 reviews) #### Related review snippet Reviewer: Sherry M. Reviewer details: Leisure, Travel & Tourism, 11-50 employees Published: March 16, 2026 > "There are many pros with Genesys Cloud CX such as having everything in one platform (phone calls, email, texting, etc). " ### Integrations tab Genesys Cloud CX connects with 17+ software tools. [See all integrations](https://www.capterra.com/p/179417/Genesys-Cloud/#integrations) #### Most popular integrations - Google Workspace: 3.0 rating - Zendesk Suite: 4.4 rating - Microsoft Azure: 4.7 rating - Salesforce Service Cloud: 4.8 rating - Jenkins: 4.5 rating - Epic: 4.4 rating #### Integrations-related review snippet Reviewer: Arthur M. Reviewer details: Hospital & Health Care, 501-1,000 employees Published: May 17, 2021 > "It integrates well with another piece of software for authentication of logging on and using another system." --- ## RingCX Rating: 4.2 out of 5 (258 reviews) Profile: [RingCX](https://www.capterra.com/p/242186/RingCentral-Contact-Center/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? RingCX is an AI-powered contact center: simple to use and easy to deploy. #### Rating breakdown - Ease of Use: 4.3 out of 5 - Customer Service: 4.2 out of 5 - Features: 4.3 out of 5 - Value for Money: 4.1 out of 5 #### Pros and cons based on reviews Pros: - Extensive customizable functionality - Streamlined and intuitive experience Cons: - Slow and unhelpful assistance #### Starting price Starting price: $65.00 Pricing details: Per User, Per Month Free trial: Yes Free demo: No ### Features tab #### Most popular features - Call Recording: Available - Call Center Management: Available - Call Monitoring: Available - Reporting/Analytics: Available - Automatic Call Distribution: Available - Predictive Dialer: Available - Call Routing: Available - Lead Management: Available - Computer Telephony Integration: Available - Campaign Management: Available - Real-Time Reporting: Available - List Management: Available ### Gallery tab Ease of use: 4.3 out of 5 (258 reviews) #### Related review snippet Reviewer: Lidia L. Reviewer details: Hospital & Health Care, 11-50 employees Published: June 17, 2026 > "The reporting and analytics tools offer valuable insights, and the integrations with other business applications help streamline workflows. While there is a learning curve for some advanced features and administrative functions, the platform delivers strong functionality and has helped improve efficiency and customer service operations." ### Integrations tab RingCX connects with 90+ software tools. [See all integrations](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#integrations) #### Most popular integrations - Dropbox: 4.5 rating - Microsoft 365: 4.6 rating - Box: 4.4 rating - Zendesk Suite: 4.4 rating - Salesforce Service Cloud: 5.0 rating - Gong.io: 4.8 rating #### Integrations-related review snippet Reviewer: Kent Dominic D. Reviewer details: Consumer Services, 51-200 employees Published: January 31, 2025 > "I like that it can be integrated into HubSpot." --- ## CallHub Rating: 4.4 out of 5 (249 reviews) Profile: [CallHub](https://www.capterra.com/p/149279/CallHub/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Predictive dialer achieves 110 calls/hour, connecting only answered calls to agents with AMD, spam shield, and real-time analytics. #### Rating breakdown - Ease of Use: 4.4 out of 5 - Customer Service: 4.2 out of 5 - Features: 4.3 out of 5 - Value for Money: 4.3 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: $0.00 Pricing details: Usage Based, One Time Free trial: Yes Free demo: No ### Features tab #### Highest rated features - Call Center Management: 5.0 rating - Call Recording: 5.0 rating - Call Scripting: 5.0 rating - Contact Management: 5.0 rating #### Lowest rated features - Auto-Dialer: 2.0 rating - Real-Time Reporting: 5.0 rating #### Feature-related review snippet Reviewer: Erica L. Reviewer details: Political Organization, 11-50 employees Published: February 12, 2025 > "I love its easy UI design, and ease of access." ### Gallery tab Ease of use: 4.4 out of 5 (249 reviews) #### Related review snippet Reviewer: David G. Reviewer details: Non-Profit Organization Management, 1-10 employees Published: December 11, 2024 > "Additionally the built in tools like automated/manual texts and prerecorded voicemail are very handy, and it's helpful as an admin to be able to export detailed CSVs and see what went down." ### Integrations tab CallHub connects with 10+ software tools. [See all integrations](https://www.capterra.com/p/149279/CallHub/#integrations) #### Most popular integrations - Salesforce Sales Cloud: 4.4 rating - Google Workspace: 4.7 rating - Zapier: 3.5 rating - Google Contacts: 5.0 rating - Freshsales: 4.5 rating - Ecanvasser: 4.0 rating #### Integrations-related review snippet Reviewer: Alex R. Reviewer details: Political Organization, Self-employed Published: April 15, 2024 > "Integrates well with Ecanvasser as an overall CRM function." --- ## JustCall Rating: 4.1 out of 5 (225 reviews) Profile: [JustCall](https://www.capterra.com/p/157853/JustCall/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? JustCall’s predictive dialer lets agents call 10 lines at once, skip voicemails, get real-time insights, and boost sales productivity. #### Rating breakdown - Ease of Use: 4.3 out of 5 - Customer Service: 4.1 out of 5 - Features: 4.1 out of 5 - Value for Money: 4.1 out of 5 #### Pros and cons based on reviews Pros: - Intuitive and accessible design - Effortless onboarding and configuration Cons: - Unreliable call handling experience - Complex and costly pricing #### Starting price Starting price: $29.00 Pricing details: Per User, Per Month Free trial: Yes Free demo: No ### Features tab #### Highest rated features - Call Recording: 4.8 rating - Call Center Management: 4.7 rating - Automatic Call Distribution: 5.0 rating - Call Monitoring: 5.0 rating #### Lowest rated features - Campaign Management: 5.0 rating - Computer Telephony Integration: 5.0 rating - Lead Management: 5.0 rating - Predictive Dialer: 5.0 rating #### Feature-related review snippet Reviewer: Mike T. Reviewer details: Commercial Real Estate, Self-employed Published: April 26, 2024 > "Switched to SMRTPhone which, for my purposes, is much more integrated and user friendly." ### Gallery tab Ease of use: 4.3 out of 5 (225 reviews) #### Related review snippet Reviewer: John K. Reviewer details: Information Technology and Services, 1,001-5,000 employees Published: February 20, 2026 > "The automated dialer is faster than the 8x8 system that we used previously and I can complete my list before the end of my shift." ### Integrations tab JustCall connects with 73+ software tools. [See all integrations](https://www.capterra.com/p/157853/JustCall/#integrations) #### Most popular integrations - Pipedrive: 4.2 rating - ActiveCampaign: 4.0 rating - Pipeline CRM: 4.3 rating - SugarCRM: 3.8 rating - Podio: 4.3 rating - Outreach: 4.4 rating #### Integrations-related review snippet Reviewer: John K. Reviewer details: Information Technology and Services, 1,001-5,000 employees Published: February 20, 2026 > "The integration with CRM is also nice as I do not have to do a lot of work for it to be integrated which is a huge relief." --- ## PhoneBurner Rating: 4.8 out of 5 (176 reviews) Profile: [PhoneBurner](https://www.capterra.com/p/134672/PhoneBurner/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Dialer software built for high connect rates. Powering millions of conversations, averaging 10%+ call answer rates. #### Rating breakdown - Ease of Use: 4.7 out of 5 - Customer Service: 4.7 out of 5 - Features: 4.6 out of 5 - Value for Money: 4.6 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: $165.00 Pricing details: Per User, Per Month Free trial: Yes Free demo: No ### Features tab #### Highest rated features - Call Center Management: 5.0 rating - Call Monitoring: 5.0 rating - Call Recording: 5.0 rating - Campaign Management: 5.0 rating #### Lowest rated features - Predictive Dialer: 5.0 rating - Reporting/Analytics: 5.0 rating ### Gallery tab Ease of use: 4.7 out of 5 (176 reviews) #### Related review snippet Reviewer: Verified Reviewer Reviewer details: Real Estate, 1-10 employees Published: October 29, 2025 > "I would use it much more if it integrated better with our CRM and showed me the names of who I was calling" ### Integrations tab PhoneBurner connects with 21+ software tools. [See all integrations](https://www.capterra.com/p/134672/PhoneBurner/#integrations) #### Most popular integrations - Salesforce Sales Cloud: 4.3 rating - Zoho CRM: 4.3 rating - HubSpot CRM: 3.0 rating - Google Calendar: 4.8 rating - Zapier: 4.7 rating - Constant Contact: 4.3 rating #### Integrations-related review snippet Reviewer: Verified Reviewer Reviewer details: Real Estate, 1-10 employees Published: October 29, 2025 > "I would use it much more if it integrated better with our CRM and showed me the names of who I was calling" --- ## Close Rating: 4.7 out of 5 (164 reviews) Profile: [Close](https://www.capterra.com/p/132667/Close-io/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Close is the all-in-one CRM with built-in phone dialer and cold calling tools designed to help SMBs and startups turn leads into sales. #### Rating breakdown - Ease of Use: 4.6 out of 5 - Customer Service: 4.5 out of 5 - Features: 4.3 out of 5 - Value for Money: 4.4 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: $35.00 Pricing details: Per User, Per Month Free trial: Yes Free demo: No ### Features tab #### Highest rated features - Contact Management: 4.0 rating - Lead Management: 4.0 rating #### Feature-related review snippet Reviewer: Verified Reviewer Reviewer details: Computer Software, 51-200 employees Published: March 27, 2026 > "Its UI is user-friendly and easy to learn compared to many other CRMs, with colored icons and buttons generally in obvious places." ### Gallery tab Ease of use: 4.6 out of 5 (164 reviews) #### Related review snippet Reviewer: Verified Reviewer Reviewer details: Computer Software, 51-200 employees Published: March 27, 2026 > "Its UI is user-friendly and easy to learn compared to many other CRMs, with colored icons and buttons generally in obvious places." ### Integrations tab Close connects with 81+ software tools. [See all integrations](https://www.capterra.com/p/132667/Close-io/#integrations) #### Most popular integrations - Asana: 4.5 rating - Docusign: 4.7 rating - Calendly: 4.7 rating - ActiveCampaign: 4.6 rating - Airtable: 4.6 rating - PandaDoc: 4.5 rating #### Integrations-related review snippet Reviewer: Jeffrey A. Reviewer details: Computer Software, 51-200 employees Published: December 14, 2020 > "It integrates well with many other applications." --- ## CTM Rating: 4.7 out of 5 (158 reviews) Profile: [CTM](https://www.capterra.com/p/152004/Call-tracking-software/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Drive sales and exceptional customer experiences with our intelligent outbound communications tools and full contact center solution. #### Rating breakdown - Ease of Use: 4.5 out of 5 - Customer Service: 4.6 out of 5 - Features: 4.6 out of 5 - Value for Money: 4.5 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: $79.00 Pricing details: Usage Based, Per Month Free trial: No Free demo: No ### Features tab #### Most popular features - Call Recording: Available - Call Center Management: Available - Call Monitoring: Available - Reporting/Analytics: Available - Automatic Call Distribution: Available - Predictive Dialer: Available - Call Routing: Available - Lead Management: Available - Computer Telephony Integration: Available - Campaign Management: Available - Real-Time Reporting: Available - List Management: Available #### Feature-related review snippet Reviewer: Emilio X. Reviewer details: Health, Wellness and Fitness, 51-200 employees Published: April 22, 2026 > "The software provides a friendly interface that is easy to navigate and find the useful metrics." ### Gallery tab Ease of use: 4.5 out of 5 (158 reviews) #### Related review snippet Reviewer: Alejandra M. Reviewer details: Marketing and Advertising, 51-200 employees Published: April 15, 2026 > "It’s a reliable and robust platform that has significantly improved our ability to track, analyze, and optimize inbound calls." ### Integrations tab CTM connects with 62+ software tools. [See all integrations](https://www.capterra.com/p/152004/Call-tracking-software/#integrations) #### Most popular integrations - Salesforce Sales Cloud: 4.8 rating - Mailchimp: 4.5 rating - Zoom Workplace: 4.6 rating - Wix: 4.4 rating - Shopify: 4.5 rating - Stripe: 4.6 rating #### Integrations-related review snippet Reviewer: Vincent B. Reviewer details: Marketing and Advertising, 51-200 employees Published: December 16, 2025 > "Their integrations (Google Ads, CRM platforms, analytics tools) are solid and reliable, and the platform scales well as call volume grows." --- ## CallTools Rating: 4.8 out of 5 (156 reviews) Profile: [CallTools](https://www.capterra.com/p/149510/Call-Center-Software/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Unlimited Minutes on Predictive, Power, and Preview Dialer with Built-In Web Phone, CRM, and Dedicated In-House Support Team. Call now! #### Rating breakdown - Ease of Use: 4.7 out of 5 - Customer Service: 4.8 out of 5 - Features: 4.8 out of 5 - Value for Money: 4.8 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: Not available Pricing details: Per Month Free trial: No Free demo: No ### Features tab #### Highest rated features - Lead Management: 4.3 rating - Predictive Dialer: 4.8 rating - Call Recording: 4.3 rating - Caller ID: 4.6 rating #### Lowest rated features - CRM: 1.0 rating - Contact Management: 4.0 rating - Reporting/Analytics: 4.0 rating - Computer Telephony Integration: 3.0 rating #### Feature-related review snippet Reviewer: Jason K. Reviewer details: Oil & Energy, 1-10 employees Published: January 12, 2024 > "What I like most, is that after all the customization available, and the personalization, it feels as if it were built just for us and our needs." ### Gallery tab Ease of use: 4.7 out of 5 (156 reviews) #### Related review snippet Reviewer: Sean S. Reviewer details: Financial Services, 51-200 employees Published: March 11, 2026 > "Value, Call Dialer, Team, account management, secure system, customer support team is great, data management capabilities are second nature to none" ### Integrations tab CallTools connects with 33+ software tools. [See all integrations](https://www.capterra.com/p/149510/Call-Center-Software/#integrations) #### Most popular integrations - Zoho CRM: 4.3 rating - Shopify: 4.5 rating - Zendesk Suite: 4.4 rating - Pipedrive: 4.5 rating - Keap: 4.1 rating - SugarCRM: 3.8 rating #### Integrations-related review snippet Reviewer: Rita M. Reviewer details: Insurance, 1-10 employees Published: August 27, 2024 > "sensitive content hidden] at sales and [sensitive content hidden] at integrations have been very supportive." --- ## XCALLY Rating: 4.8 out of 5 (130 reviews) Profile: [XCALLY](https://www.capterra.com/p/136894/XCALLY/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Increase productivity and maximize Agents talk time thanks to the Preview, Power, Progressive or Predictive dialing. #### Rating breakdown - Ease of Use: 4.8 out of 5 - Customer Service: 4.8 out of 5 - Features: 4.7 out of 5 - Value for Money: 4.7 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: €29.00 Pricing details: Per Month Free trial: Yes Free demo: No ### Features tab #### Highest rated features - Call Recording: 5.0 rating - Computer Telephony Integration: 5.0 rating - Reporting/Analytics: 5.0 rating - Automatic Call Distribution: 5.0 rating #### Lowest rated features - Call Center Management: 5.0 rating - Call Monitoring: 5.0 rating - Call Routing: 5.0 rating - IVR: 5.0 rating #### Feature-related review snippet Reviewer: Sara G. Reviewer details: Telecommunications, 51-200 employees Published: December 8, 2023 > "Both of them has the same conclusion: friendly interface and easy configuration." ### Gallery tab Ease of use: 4.8 out of 5 (130 reviews) #### Related review snippet Reviewer: Miguel L. Reviewer details: Information Technology and Services, 1-10 employees Published: January 29, 2023 > "Besides, the openchannel capabilities allow XCALLY to integrate to virtually any communication platforms that supports RESTful API web services." ### Integrations tab XCALLY connects with 26+ software tools. [See all integrations](https://www.capterra.com/p/136894/XCALLY/#integrations) #### Most popular integrations - Salesforce Sales Cloud: 4.0 rating - Microsoft Teams: 4.6 rating - Telegram: 4.7 rating - Dynamics 365: 4.4 rating - Meta for Business: 4.4 rating - Twitter/X: 4.5 rating #### Integrations-related review snippet Reviewer: John A. Reviewer details: Telecommunications, 11-50 employees Published: November 20, 2023 > "I like the fact it help installer to fulfil their hosting plan with their customers." --- ## Primo Dialler Rating: 4.8 out of 5 (108 reviews) Profile: [Primo Dialler](https://www.capterra.com/p/148791/PrimoDialler/) Visible tabs: Overview, Features, Gallery ### Overview tab #### What is this product about? Based in the UK, our hosted dialler can help grow your call centre by increasing sales, productivity and conversions. #### Rating breakdown - Ease of Use: 4.8 out of 5 - Customer Service: 4.9 out of 5 - Features: 4.7 out of 5 - Value for Money: 4.8 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: $35.00 Pricing details: Usage Based, Per Month Free trial: Yes Free demo: No ### Features tab #### Highest rated features - Call Monitoring: 3.5 rating - Call Recording: 3.5 rating - Campaign Management: 5.0 rating - Computer Telephony Integration: 5.0 rating #### Lowest rated features - Predictive Dialer: 1.0 rating - Automatic Call Distribution: 3.0 rating - Lead Management: 3.0 rating - Reporting/Analytics: 3.0 rating #### Feature-related review snippet Reviewer: Stuart P. Reviewer details: Insurance, 1-10 employees Published: November 6, 2020 > "The detailed guides provided for other features are excellent as well and have been very useful for me learning and remembering how to use other features on the admin side." ### Gallery tab Ease of use: 4.8 out of 5 (108 reviews) #### Related review snippet Reviewer: Evan H. Reviewer details: Real Estate, 11-50 employees Published: September 1, 2022 > "It probably has more functionality than most competitors." --- ## Squaretalk Rating: 4.9 out of 5 (107 reviews) Profile: [Squaretalk](https://www.capterra.com/p/219046/Squaretalk-Matrix/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Cut downtime and unproductive calls, reach your ideal audience and make data-backed decisions with Squaretalk’s predictive dialer. #### Rating breakdown - Ease of Use: 4.8 out of 5 - Customer Service: 4.9 out of 5 - Features: 4.7 out of 5 - Value for Money: 4.7 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: $25.00 Pricing details: Per User, Per Month Free trial: No Free demo: No ### Features tab #### Highest rated features - Call Monitoring: 5.0 rating - Predictive Dialer: 4.7 rating - Lead Management: 4.5 rating - Call Center Management: 5.0 rating #### Lowest rated features - Call Recording: 5.0 rating - Call Routing: 5.0 rating - Call Scheduling: 5.0 rating - Campaign Management: 5.0 rating #### Feature-related review snippet Reviewer: Costas P. Reviewer details: Financial Services, 51-200 employees Published: August 31, 2023 > "She has shown initiative and creativity that is making our experience with squaretalk fully customized and seamless in order to meet and exceed our expectations!" ### Gallery tab Ease of use: 4.8 out of 5 (107 reviews) #### Related review snippet Reviewer: Brajesh M. Reviewer details: Program Development, 11-50 employees Published: March 5, 2025 > "By automating the dialing processes, Squaretalk has significantly improved agent productivity and important mentrics like answer rates, talk time, and conversions." ### Integrations tab Squaretalk connects with 7+ software tools. [See all integrations](https://www.capterra.com/p/219046/Squaretalk-Matrix/#integrations) #### Most popular integrations - Salesforce Sales Cloud: 4.4 rating - WhatsApp: 4.7 rating - Zoho CRM: 5.0 rating - HubSpot CRM: 4.5 rating - Zendesk Suite: 4.4 rating - Freshdesk: 5.0 rating #### Integrations-related review snippet Reviewer: Leia R. Reviewer details: Construction, 501-1,000 employees Published: September 5, 2022 > "Easily integrated with Zoho" --- Page 1 of 4 ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Filter (141) Products: Sort By: Featured Partners * * * Plan Type Free Trial Popular 85% of professionals opt for a 30-day trial before the software purchase Other subsciption plans: Free Version Monthly Subscription Annual Subscription One-Time License Key Features All key features Popular We have selected the most important and critical features as defined by Capterra user reviews AI Copilot Automatic Call Distribution Call Center Management Call Monitoring Call Recording Call Reporting Call Routing Call Scheduling Call Transfer Campaign Management Campaign Specific Caller ID Computer Telephony Integration Contact Management FCC Compliance FTC Compliance Generative AI Interaction Tracking Lead Management List Management Predictive Dialer Real-Time Reporting Reporting/Analytics Deployment Cloud, SaaS, Web-Based Desktop Mac Desktop Windows Desktop Linux On-Premise Windows On-Premise Linux Desktop Chromebook Mobile Android Mobile iPhone Mobile iPad Related Software Category: [Call Center Software](https://www.capterra.com/call-center-software/)[Call Recording Software](https://www.capterra.com/call-recording-software/)[Inside Sales Software](https://www.capterra.com/inside-sales-software/) I'm looking for Predictive Dialer Software that is: [Free](https://www.capterra.com/predictive-dialer-software/s/free/)