eTollFree vs Connect First

Starting Price

$99.00/month

Not provided by vendor

Best For

We provide cost-effective business communication solutions for small businesses with just a few employees, up to full-scale corporate entities who have millions of minutes usage or hundreds of agents.

Enterprise-grade architecture, reliability, and scalability for the SMB market 30 agents to 10,000+ agents.

Rating


4.7 / 5
(27)
Read All Reviews

4.5 / 5
(52)
Read All Reviews

Ideal number of Users

500-999

10 - 1000+

Ease of Use


4.4 / 5



4.2 / 5


  • "Ease of use, responsiveness, and reliability. Customer service is always ready to help when it comes to any issue or question."

  • "The ease of use and the stability of the software."

Customer Support


4.4 / 5



4.8 / 5


  • "The Customer Service (Customer Success Managers) and Technical Support Desk (Customer Service) is the best I have ever experienced."

  • "Easy to learn, reliable and great customer support."

Features & Functionality


4.6 / 5



4.2 / 5


  • "Fortunately, support is generally quick to respond and helpful, but the fact that I have to contact support so frequently is telling."

  • "I like its interface and easy way to see the reports and what you need at the moment."

Value for Money


4.8 / 5



4.3 / 5


Product Features

  • check Call Monitoring
  • check Call Recording
  • check Call Results
  • check Call Transfer
  • check Callback Scheduling
  • check Campaign Specific Caller ID
  • check Contact Management
  • check FCC Compliance
  • check FTC Compliance
  • check Lead Capture
  • check Lead Management
  • check Call Monitoring
  • check Call Recording
  • check Call Results
  • check Call Transfer
  • check Callback Scheduling
  • check Campaign Specific Caller ID
  • check Contact Management
  • check FCC Compliance
  • check FTC Compliance
  • check Lead Capture
  • check Lead Management

Screenshots

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View 4 screenshots 38848 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • close Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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eTollFree vs Connect First

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