Cloud-Based Predictive Dialer vs LiveVox

Best For

Who Uses This Software?

Vocalcom, a leading global provider of predictive dialer software and sales acceleration technology for enterprises, inside sales, contact centers, BPOs, and collection agencies worldwide.

LiveVox provides digital contact center services for companies with 25 or more agents looking to contact customers in North America.

Target Customer Size (Users)

10 - 1000+

10 - 1000+

Pricing

Starting Price

Not provided by vendor Not provided by vendor

Free Trial

Yes No

Free Version

No No

Product Details

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Features

  • Call Monitoring
  • Call Recording
  • Call Results
  • Call Transfer
  • Callback Scheduling
  • Campaign Specific Caller ID
  • Contact Management
  • FCC Compliance
  • FTC Compliance
  • Lead Capture
  • Lead Management
  • Call Monitoring
  • Call Recording
  • Call Results
  • Call Transfer
  • Callback Scheduling
  • Campaign Specific Caller ID
  • Contact Management
  • FCC Compliance
  • FTC Compliance
  • Lead Capture
  • Lead Management

Screenshots

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Ratings

Overall


5 / 5
(1)

5 / 5
(6)

Ease of Use


5 / 5

4.5 / 5

Customer Service


5 / 5

4 / 5

Features & Functionality


4.5 / 5

Value for Money


4.5 / 5

Training & Support

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

share Share Your Comparison of LiveVox vs Cloud-Based Predictive Dialer


Cloud-Based Predictive Dialer vs LiveVox

Best For

Who Uses This Software?

Vocalcom, a leading global provider of predictive dialer software and sales acceleration technology for enterprises, inside sales, contact centers, BPOs, and collection agencies worldwide.

LiveVox provides digital contact center services for companies with 25 or more agents looking to contact customers in North America.

Target Customer Size (Users)

10 - 1000+

10 - 1000+

Pricing

Starting Price

Not provided by vendor Not provided by vendor

Free Trial

Yes No

Free Version

No No

Product Details

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Product Details

  • Call Monitoring
  • Call Recording
  • Call Results
  • Call Transfer
  • Callback Scheduling
  • Campaign Specific Caller ID
  • Contact Management
  • FCC Compliance
  • FTC Compliance
  • Lead Capture
  • Lead Management
  • Call Monitoring
  • Call Recording
  • Call Results
  • Call Transfer
  • Callback Scheduling
  • Campaign Specific Caller ID
  • Contact Management
  • FCC Compliance
  • FTC Compliance
  • Lead Capture
  • Lead Management

Ratings

Overall


5 / 5
(1)

5 / 5
(6)

Ease of Use


5 / 5

4.5 / 5

Customer Service


5 / 5

4 / 5

Features & Functionality


4.5 / 5

Value for Money


4.5 / 5

Training & Support

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

Share Your Comparison of LiveVox vs Cloud-Based Predictive Dialer