Five9 Predictive Dialer vs VICIdial

Rating


4 / 5
(334)


4.5 / 5
(214)

Starting Price

Not provided by vendor Not provided by vendor

Best For

Five9 is a leading provider of cloud contact center software, serving thousands of customers and helping organizations of every size transition from premise-based software to the cloud.

Any company wanting a contact center solution without vendor lock-in.

Ideal number of Users

1 - 1000+

1 - 1000+

Ease of Use


4 / 5

4.5 / 5

Customer Support


4.5 / 5

4.5 / 5

Features & Functionality


4 / 5

4.5 / 5

Value for Money


4 / 5

5 / 5

Product Features

  • check Call Monitoring
  • check Call Recording
  • check Call Results
  • check Call Transfer
  • check Callback Scheduling
  • check Campaign Specific Caller ID
  • check Contact Management
  • check FCC Compliance
  • check FTC Compliance
  • check Lead Capture
  • check Lead Management
  • check Call Monitoring
  • check Call Recording
  • check Call Results
  • check Call Transfer
  • check Callback Scheduling
  • check Campaign Specific Caller ID
  • check Contact Management
  • check FCC Compliance
  • check FTC Compliance
  • check Lead Capture
  • check Lead Management

Screenshots

View 5 screenshots 109119 thumb
View 5 screenshots 43255 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • close Webinars
  • check Documentation

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Five9 Predictive Dialer vs VICIdial

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