Five9 Predictive Dialer vs PrimoDialler

Starting Price

Not provided by vendor

$0.03/month/user

Best For

Five9 is a leading provider of cloud contact center software, serving thousands of customers and helping organizations of every size transition from premise-based software to the cloud.

PrimoDialler gives you all the features & benefits of an advanced VOIP Dialler system, with added flexibility and minimal investment.

Rating


4.2 / 5
(366)
Read All Reviews

4.9 / 5
(58)
Read All Reviews

Ideal number of Users

1 - 1000+

1 - 1000+

Ease of Use


4.2 / 5


  • "Very thorough and provides great instruction. The program itself is easy to use and very user friendly."

  • "The system is easy to use from agent to admin. The ability to make changes in an environment that is click and point is great."


4.9 / 5


  • "Very Cooperative support , Easy to use with many features, and most of all Perfect Value for Money."

  • "Really easy to use, friendlys helpful support team who are always willing to help."

Customer Support


4.4 / 5


  • "Kudos to Five9 for your attention to customer service. Jayson Fajardo does an Excellent job!!! Thanks."

  • "Five 9 is easy to download and very user friendly if your system is up to date. Customer support available 24/7 and very helpful."


4.9 / 5


  • "Such a nice customer service, just in time representative there to help customer. Highly recommend to other Companies."

  • "I have had great experience with primo just what i was looking for. Simple to use and the support staff are very efficient and professional."

Features & Functionality


4.1 / 5


  • "Programming an IVR - any type - is fantastic. The web interface for the agents is way better than the java version, so much more intuitive."

  • "This is great for smaller call centers. Very user friendly and easy to navigate."


4.8 / 5


  • "Primo dailler are best in class , Very humble. Helpful , quick, effective."

  • "Remote support is so quick and helpful. Set up was amazingly quick."

Value for Money


4 / 5


  • "This product is very good for the money. Doesnt have all the fancy bells and whistles but it is a solid buy."

  • "It has proven to be cost effective and easy to implement."


4.9 / 5


  • "Does everything Vicidial does with a fresher skin and is excellent value for money."

  • "Very cost effective, simple to use not a lot of training required, the team was able to get started as soon as the installation took place."

Product Features

  • check Call Monitoring
  • check Call Recording
  • check Call Results
  • check Call Transfer
  • check Callback Scheduling
  • check Campaign Specific Caller ID
  • check Contact Management
  • check FCC Compliance
  • check FTC Compliance
  • check Lead Capture
  • check Lead Management
  • check Call Monitoring
  • check Call Recording
  • check Call Results
  • check Call Transfer
  • check Callback Scheduling
  • check Campaign Specific Caller ID
  • check Contact Management
  • check FCC Compliance
  • check FTC Compliance
  • check Lead Capture
  • check Lead Management

Screenshots

View 5 screenshots 109119 thumb
View 3 screenshots 159770 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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Five9 Predictive Dialer vs PrimoDialler

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