Starting Price

Best For

Bitrix24 is for companies and small businesses. It also suits remote teams who want to keep in touch and collaborate efficiently.

Sales and call center departments looking for the professional contact center solution (CRM, call campaign management, reporting, and more).

Rating

Ideal number of Users

50 - 1000+

2 - 1000+

Ease of Use

• "Great way of communication among team. The interface and ease of use are wonderful and perfect."


• "Its an easy to use set of solution with the best User interface and Reporting design,its suitable for SMEs."

• "The connection quality is all right. Tools are easy to use, call can be made with one click."


• "Easy to use, multifunctional lead management system."

Customer Support

• "For business consultants like me, it is a great tool to recommend as well as offer it as a service to our clients, especially if their Customer Service department is not automated."


• "The only thing I wish they did better was customer service - it is web driven and you cant call a number."

• "The tech support team are all very friendly and took care of all the issues we have had so far."


• "Easy to set up and to use. Excellent for sales and customer service."

Features & Functionality

• "Really like the clean ad fresh interface- task are easy to prioritise and nice reporting available as standard."


• "The flow of activities is intuitive, has a very clean interface, is a very good collaboration tool and project manager."

• "The great thing about this software is that it is so quick to implement and no special training or IT staff are needed."


• "Call recording option with different statuses. Easy to set and to navigate."

Value for Money

• "The only good thing about this software is that you don't have to spend any money on it before you try it."


• "It's all-encompassing nature and generous pricing plan make it attractive for start ups. Once you have started using it you are hooked."

• "We have chosen this software for our call center operations after our friends recommended it. It is reliable and cost-efficient."


• "Cost-efficient dialer (with ability to buy numbers of different countries so our leads see that a local number tries to reach them)."

Product Features

• check Call Monitoring
• check Call Recording
• check Call Results
• check Call Transfer
• check Callback Scheduling
• close Campaign Specific Caller ID
• check Contact Management
• close FCC Compliance
• close FTC Compliance
• check Lead Capture
• check Lead Management

• check Call Monitoring
• check Call Recording
• check Call Results
• check Call Transfer
• check Callback Scheduling
• check Campaign Specific Caller ID
• check Contact Management
• check FCC Compliance
• check FTC Compliance
• check Lead Capture
• check Lead Management

Screenshots

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

• 24/7 (Live Rep)
• Business Hours
• Online

• 24/7 (Live Rep)
• Business Hours
• Online

Training

• close In Person
• close Live Online
• check Webinars
• check Documentation

• close In Person
• check Live Online
• close Webinars
• check Documentation