Hosted Dialler Solution vs VICIdial

Rating

(0)


4.5 / 5
(216)

Starting Price

$114.00/month/user

Not provided by vendor

Best For

We are equally strong within the service desk sector with strong ties to Sky and Zendesk as well as your traditional contact centre market

Any company wanting a contact center solution without vendor lock-in.

Ideal number of Users

1 - 1000+

1 - 1000+

Ease of Use


4.5 / 5

Customer Support


4.5 / 5

Features & Functionality


4.5 / 5

Value for Money


5 / 5

Product Features

  • close Call Monitoring
  • close Call Recording
  • check Call Results
  • check Call Transfer
  • check Callback Scheduling
  • check Campaign Specific Caller ID
  • check Contact Management
  • check FCC Compliance
  • check FTC Compliance
  • check Lead Capture
  • check Lead Management
  • check Call Monitoring
  • check Call Recording
  • check Call Results
  • check Call Transfer
  • check Callback Scheduling
  • check Campaign Specific Caller ID
  • check Contact Management
  • check FCC Compliance
  • check FTC Compliance
  • check Lead Capture
  • check Lead Management

Screenshots

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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • close Live Online
  • close Webinars
  • close Documentation
  • check In Person
  • check Live Online
  • close Webinars
  • check Documentation

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Hosted Dialler Solution vs VICIdial

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