Hosted Dialler Solution vs VICIdial

Best For

Who Uses This Software?

We are equally strong within the service desk sector with strong ties to Sky and Zendesk as well as your traditional contact centre market

Any company wanting a contact center solution without vendor lock-in.

Target Customer Size (Users)

1 - 1000+

1 - 1000+

Pricing

Starting Price

$114.00/month/user

Not provided by vendor

Free Trial

Yes Yes

Free Version

No Yes

Product Details

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Features

  • Call Monitoring
  • Call Recording
  • Call Results
  • Call Transfer
  • Callback Scheduling
  • Campaign Specific Caller ID
  • Contact Management
  • FCC Compliance
  • FTC Compliance
  • Lead Capture
  • Lead Management
  • Call Monitoring
  • Call Recording
  • Call Results
  • Call Transfer
  • Callback Scheduling
  • Campaign Specific Caller ID
  • Contact Management
  • FCC Compliance
  • FTC Compliance
  • Lead Capture
  • Lead Management

Screenshots

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Ratings

Overall

(0)
5 / 5
(176)

Ease of Use


4.5 / 5

Customer Service


4.5 / 5

Features & Functionality


4.5 / 5

Value for Money


5 / 5

Training & Support

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • close Live Online
  • close Webinars
  • close Documentation
  • check In Person
  • check Live Online
  • close Webinars
  • check Documentation

share Share Your Comparison of VICIdial vs Hosted Dialler Solution


Hosted Dialler Solution vs VICIdial

VICIdial

by Vicidial Group

Best For

Who Uses This Software?

We are equally strong within the service desk sector with strong ties to Sky and Zendesk as well as your traditional contact centre market

Any company wanting a contact center solution without vendor lock-in.

Target Customer Size (Users)

1 - 1000+

1 - 1000+

Pricing

Starting Price

$114.00/month/user

Not provided by vendor

Free Trial

Yes Yes

Free Version

No Yes

Product Details

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Product Details

  • Call Monitoring
  • Call Recording
  • Call Results
  • Call Transfer
  • Callback Scheduling
  • Campaign Specific Caller ID
  • Contact Management
  • FCC Compliance
  • FTC Compliance
  • Lead Capture
  • Lead Management
  • Call Monitoring
  • Call Recording
  • Call Results
  • Call Transfer
  • Callback Scheduling
  • Campaign Specific Caller ID
  • Contact Management
  • FCC Compliance
  • FTC Compliance
  • Lead Capture
  • Lead Management

Ratings

Overall

(0)
5 / 5
(176)

Ease of Use


4.5 / 5

Customer Service


4.5 / 5

Features & Functionality


4.5 / 5

Value for Money


5 / 5

Training & Support

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • close Live Online
  • close Webinars
  • close Documentation
  • check In Person
  • check Live Online
  • close Webinars
  • check Documentation

Share Your Comparison of VICIdial vs Hosted Dialler Solution