InsideSales.com vs Ytel

Starting Price

Not provided by vendor

$99.00/month/user

Best For

Inside sales teams who sell into B2B. Data-driven sales organizations looking for sales automation, AI, predictive analytics, cadence tools, and rep visibility to sell more.

Companies, agencies and organizations that interact with mass numbers of customers and contacts for campaigns and customer care. Clients include Solar, Mortgage, Auto, Political, Lead Gen and more.

Rating


3.5 / 5
(34)
Read All Reviews

3.9 / 5
(25)
Read All Reviews

Ideal number of Users

10 - 1000+

2 - 499

Ease of Use


3.7 / 5



3.8 / 5


  • "Good Customer Service, Very sharp learning curve."

  • "There are many different options to create very custom setup. Working with the tech team to go over them can be cumbersome."

Customer Support


3.3 / 5



3.7 / 5


Features & Functionality


3.6 / 5



4.2 / 5


  • "We switched to X5 and it was smooth sailing. Easy to set-up, very quick support, and all you need in a call center."

  • "This has created much more revenue which has allowed us to quickly grow our company."

Value for Money


3.3 / 5



3.3 / 5


Product Features

  • check Call Monitoring
  • check Call Recording
  • check Call Results
  • check Call Transfer
  • check Callback Scheduling
  • check Campaign Specific Caller ID
  • check Contact Management
  • check FCC Compliance
  • check FTC Compliance
  • close Lead Capture
  • close Lead Management
  • check Call Monitoring
  • check Call Recording
  • check Call Results
  • check Call Transfer
  • check Callback Scheduling
  • check Campaign Specific Caller ID
  • check Contact Management
  • check FCC Compliance
  • check FTC Compliance
  • check Lead Capture
  • check Lead Management

Screenshots

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View 5 screenshots 105508 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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InsideSales.com vs Ytel

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