Cloud Predictive Dialer vs VICIdial

Best For

Who Uses This Software?

USA, UK, Canada, Australia

Any company wanting a contact center solution without vendor lock-in.

Target Customer Size (Users)

1000+

1 - 1000+

Pricing

Starting Price

$200.00

Not provided by vendor

Free Trial

Yes Yes

Free Version

No Yes

Product Details

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Features

  • Call Monitoring
  • Call Recording
  • Call Results
  • Call Transfer
  • Callback Scheduling
  • Campaign Specific Caller ID
  • Contact Management
  • FCC Compliance
  • FTC Compliance
  • Lead Capture
  • Lead Management
  • Call Monitoring
  • Call Recording
  • Call Results
  • Call Transfer
  • Callback Scheduling
  • Campaign Specific Caller ID
  • Contact Management
  • FCC Compliance
  • FTC Compliance
  • Lead Capture
  • Lead Management

Screenshots

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Ratings

Overall


5 / 5
(1)

5 / 5
(177)

Ease of Use


5 / 5

4.5 / 5

Customer Service


5 / 5

4.5 / 5

Features & Functionality


4.5 / 5

Value for Money


5 / 5

Training & Support

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • close Webinars
  • close Documentation
  • check In Person
  • check Live Online
  • close Webinars
  • check Documentation

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Cloud Predictive Dialer vs VICIdial

VICIdial

by Vicidial Group

Best For

Who Uses This Software?

USA, UK, Canada, Australia

Any company wanting a contact center solution without vendor lock-in.

Target Customer Size (Users)

1000+

1 - 1000+

Pricing

Starting Price

$200.00

Not provided by vendor

Free Trial

Yes Yes

Free Version

No Yes

Product Details

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Product Details

  • Call Monitoring
  • Call Recording
  • Call Results
  • Call Transfer
  • Callback Scheduling
  • Campaign Specific Caller ID
  • Contact Management
  • FCC Compliance
  • FTC Compliance
  • Lead Capture
  • Lead Management
  • Call Monitoring
  • Call Recording
  • Call Results
  • Call Transfer
  • Callback Scheduling
  • Campaign Specific Caller ID
  • Contact Management
  • FCC Compliance
  • FTC Compliance
  • Lead Capture
  • Lead Management

Ratings

Overall


5 / 5
(1)

5 / 5
(177)

Ease of Use


5 / 5

4.5 / 5

Customer Service


5 / 5

4.5 / 5

Features & Functionality


4.5 / 5

Value for Money


5 / 5

Training & Support

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • close Webinars
  • close Documentation
  • check In Person
  • check Live Online
  • close Webinars
  • check Documentation

Share Your Comparison of VICIdial vs Cloud Predictive Dialer