VCC Live vs FrontSpin

Starting Price

$55.00/month/user

Not provided by vendor

Best For

Outsourced call centers, BPO, Banks, Finacial institutions, Insurance, Telecom, Tvshop, Teleshop, Survey, real estate network, Hospital, Airlines, Support Service, Retail, SSC.

B2B SaaS Companies

Rating


4.7 / 5
(26)
Read All Reviews

4.2 / 5
(20)
Read All Reviews

Ideal number of Users

1000+

1 - 999

Ease of Use


4.5 / 5


  • "It is intuitive, easy to navigate, and has all of the necessary features to satisfy the needs of a small business."

  • "User-friendly, easy to use administrator platform. I can use complex settings in a few minutes by myself."


4.4 / 5


Customer Support


4.7 / 5



4.6 / 5


Features & Functionality


4.6 / 5



3.7 / 5


Value for Money


4.7 / 5



4.2 / 5


Product Features

  • check Call Monitoring
  • check Call Recording
  • check Call Results
  • check Call Transfer
  • check Callback Scheduling
  • check Campaign Specific Caller ID
  • check Contact Management
  • check FCC Compliance
  • check FTC Compliance
  • check Lead Capture
  • check Lead Management
  • check Call Monitoring
  • check Call Recording
  • check Call Results
  • check Call Transfer
  • check Callback Scheduling
  • close Campaign Specific Caller ID
  • check Contact Management
  • close FCC Compliance
  • close FTC Compliance
  • check Lead Capture
  • check Lead Management

Screenshots

View 3 screenshots 200445 thumb
View 1 screenshot 36872 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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VCC Live vs FrontSpin

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