Predictive Dialer vs DESKFORCE PREDICTIVE DIALER

Starting Price

Not provided by vendor Not provided by vendor

Best For

We Service BPO's, Call Centers, Telemarketers, Appointment Setters, Sales and Customer Support Centers 50-100+ Seats or CRM users that only want to talk to Live Customers, Leads & Prospects.

CallCenters looking to increase their engagements and decrease their CPA.

Rating


4.8 / 5
(78)
Read All Reviews

4.8 / 5
(42)
Read All Reviews

Ideal number of Users

2 - 1000+

10 - 999

Ease of Use


4.8 / 5


  • "The ease of use is the greatest thing about the software. My rep at Call Tools is always there for me when I have questions."

  • "Easy to use, price is competitive, rich with features and a lot of flexible. Easy to load leads for the outbound campaigns."


4.7 / 5


Customer Support


4.8 / 5


  • "Ease of use and the customer service is the best. I have used many predictive dialers over the years and this is one of the best."

  • "Ver efficient, ease of use and easy to maintain. The support staff is great and my rep is one of a kind, in a world of it's own."


4.7 / 5


  • "This software helped us incredibly when we decided to expand into new marketing/sales strategies. Customer service is unsurpassed as well."

  • "Does the job and then some. Execellent customer service and tech support."

Features & Functionality


4.8 / 5


  • "Very easy to work with and a wonderful user interface."

  • "The built-in real time dashboards to monitor both campaign and individual rep performance are awesome right out of the box."


4.6 / 5


Value for Money


4.8 / 5


  • "You would be hard pressed to find a better provider especially with the great prices they offer."

  • "Could use some more features for inbound traffic, but great value at their price point."


4.6 / 5


Product Features

  • check Call Monitoring
  • check Call Recording
  • check Call Results
  • check Call Transfer
  • check Callback Scheduling
  • check Campaign Specific Caller ID
  • check Contact Management
  • check FCC Compliance
  • check FTC Compliance
  • check Lead Capture
  • check Lead Management
  • check Call Monitoring
  • check Call Recording
  • check Call Results
  • check Call Transfer
  • check Callback Scheduling
  • check Campaign Specific Caller ID
  • check Contact Management
  • check FCC Compliance
  • check FTC Compliance
  • check Lead Capture
  • check Lead Management

Screenshots

View 3 screenshots 85606 thumb
View 5 screenshots 44621 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • close Webinars
  • check Documentation

share Share Your Comparison of DESKFORCE PREDICTIVE DIALER vs Predictive Dialer

Predictive Dialer vs DESKFORCE PREDICTIVE DIALER

Share

share Share Your Comparison of DESKFORCE PREDICTIVE DIALER vs Predictive Dialer