Ozonetel CloudAgent vs Voiptime Outbound Call Center

Starting Price

$45.00/month/user

Not provided by vendor

Best For

We serve across 20 verticals ranging from SMBs to Enterprise including eCommerce, hospitality, hospitals, logistics. We can deliver in 160+ PSTN & VOIP countries .

Sales and call center departments looking for the professional contact center solution (CRM, call campaign management, reporting, and more).

Product Features

Not provided by vendor
  • check Call Monitoring
  • check Call Recording
  • check Call Results
  • check Call Transfer
  • check Callback Scheduling
  • check Campaign Specific Caller ID
  • check Contact Management
  • check FCC Compliance
  • check FTC Compliance
  • check Lead Capture
  • check Lead Management

Rating


4.5 / 5
(26)
Read All Reviews

4.8 / 5
(78)
Read All Reviews

Ideal number of Users

100-499

2 - 1000+

Ease of Use


4.5 / 5



4.8 / 5


  • "The connection quality is all right. Tools are easy to use, call can be made with one click."

  • "Easy to use, multifunctional lead management system."

Customer Support


4.5 / 5



4.8 / 5


  • "The tech support team are all very friendly and took care of all the issues we have had so far."

  • "Easy to set up and to use. Excellent for sales and customer service."

Features & Functionality


4.5 / 5



4.5 / 5


  • "The great thing about this software is that it is so quick to implement and no special training or IT staff are needed."

  • "Call recording option with different statuses. Easy to set and to navigate."

Value for Money


4.5 / 5



4.8 / 5


  • "We have chosen this software for our call center operations after our friends recommended it. It is reliable and cost-efficient."

  • "Cost-efficient dialer (with ability to buy numbers of different countries so our leads see that a local number tries to reach them)."

Screenshots

View 5 screenshots 157154 thumb
View 5 screenshots 145030 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • close Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • close Webinars
  • check Documentation

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Ozonetel CloudAgent vs Voiptime Outbound Call Center

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