NICE inContact Dialer Software vs VICIdial vs InterDialog Dialer

Starting Price

Not provided by vendor Not provided by vendor

$5,000.00/one-time/user

Best For

Our target market is small, medium, and enterprise businesses with large contact centers that they are leveraging to improve their customer experience.

Any company wanting a contact center solution without vendor lock-in.

Financial Institutions Insurance Telecom BPO Real Estate Education E-commerce Automobile Travel Radio Taxi Services Ambulance Services Healthcare Pathlabs NGO's Utility Services Dial100

Rating


4 / 5
(115)


4.5 / 5
(218)

(0)

Ideal number of Users

2 - 1000+

1 - 1000+

1000+

Ease of Use


4 / 5

4.5 / 5

Customer Support


4 / 5

4.5 / 5

Features & Functionality


4 / 5

4.5 / 5

Value for Money


4 / 5

5 / 5

Product Features

  • check Call Monitoring
  • check Call Recording
  • check Call Results
  • check Call Transfer
  • check Callback Scheduling
  • check Campaign Specific Caller ID
  • check Contact Management
  • check FCC Compliance
  • check FTC Compliance
  • check Lead Capture
  • check Lead Management
  • check Call Monitoring
  • check Call Recording
  • check Call Results
  • check Call Transfer
  • check Callback Scheduling
  • check Campaign Specific Caller ID
  • check Contact Management
  • check FCC Compliance
  • check FTC Compliance
  • check Lead Capture
  • check Lead Management
  • check Call Monitoring
  • check Call Recording
  • check Call Results
  • check Call Transfer
  • check Callback Scheduling
  • check Campaign Specific Caller ID
  • check Contact Management
  • check FCC Compliance
  • check FTC Compliance
  • check Lead Capture
  • check Lead Management

Screenshots

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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • close Webinars
  • check Documentation
  • check In Person
  • close Live Online
  • close Webinars
  • check Documentation

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NICE inContact Dialer Software vs VICIdial vs InterDialog Dialer

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share Share Your Comparison of InterDialog Dialer vs VICIdial vs NICE inContact Dialer Software