Greenlight CRM vs Hosted Dialler Solution

Best For

Who Uses This Software?

Greenlight CRM is suitable for single user deployments up to hundreds of agent seats across dozens of campaigns and has been deployed across all kinds of business sectors.

We are equally strong within the service desk sector with strong ties to Sky and Zendesk as well as your traditional contact centre market

Target Customer Size (Users)

1 - 999

1 - 1000+

Pricing

Starting Price

$49.00/month/user

$114.00/month/user

Free Trial

No Yes

Free Version

No No

Product Details

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Features

  • Call Monitoring
  • Call Recording
  • Call Results
  • Call Transfer
  • Callback Scheduling
  • Campaign Specific Caller ID
  • Contact Management
  • FCC Compliance
  • FTC Compliance
  • Lead Capture
  • Lead Management
  • Call Monitoring
  • Call Recording
  • Call Results
  • Call Transfer
  • Callback Scheduling
  • Campaign Specific Caller ID
  • Contact Management
  • FCC Compliance
  • FTC Compliance
  • Lead Capture
  • Lead Management

Screenshots

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Ratings

Overall


5 / 5
(16)
(0)

Ease of Use


5 / 5

Customer Service


5 / 5

Features & Functionality


5 / 5

Value for Money


5 / 5

Training & Support

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • close Webinars
  • close Documentation
  • check In Person
  • close Live Online
  • close Webinars
  • close Documentation

share Share Your Comparison of Hosted Dialler Solution vs Greenlight CRM


Greenlight CRM vs Hosted Dialler Solution

Greenlight CRM

by Greenlight Innovation

Best For

Who Uses This Software?

Greenlight CRM is suitable for single user deployments up to hundreds of agent seats across dozens of campaigns and has been deployed across all kinds of business sectors.

We are equally strong within the service desk sector with strong ties to Sky and Zendesk as well as your traditional contact centre market

Target Customer Size (Users)

1 - 999

1 - 1000+

Pricing

Starting Price

$49.00/month/user

$114.00/month/user

Free Trial

No Yes

Free Version

No No

Product Details

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Product Details

  • Call Monitoring
  • Call Recording
  • Call Results
  • Call Transfer
  • Callback Scheduling
  • Campaign Specific Caller ID
  • Contact Management
  • FCC Compliance
  • FTC Compliance
  • Lead Capture
  • Lead Management
  • Call Monitoring
  • Call Recording
  • Call Results
  • Call Transfer
  • Callback Scheduling
  • Campaign Specific Caller ID
  • Contact Management
  • FCC Compliance
  • FTC Compliance
  • Lead Capture
  • Lead Management

Ratings

Overall


5 / 5
(16)
(0)

Ease of Use


5 / 5

Customer Service


5 / 5

Features & Functionality


5 / 5

Value for Money


5 / 5

Training & Support

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • close Webinars
  • close Documentation
  • check In Person
  • close Live Online
  • close Webinars
  • close Documentation

Share Your Comparison of Hosted Dialler Solution vs Greenlight CRM